Scribd
Upload
643 views2 pages

Business Pressures-Responses-Support Model

Companies are facing increasing pressures from competitive markets, demanding customers, rapid technology changes, and new regulations. To respond effectively, managers employ strategies like strategic planning, business process restructuring, partnerships, improved IT systems, and customer relationship management. Decision support systems and business intelligence tools help companies facilitate better decision making by analyzing large amounts of internal and external data to identify opportunities and risks so managers can select optimal solutions to complex problems.

Uploaded by

idoke17
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
643 views2 pages

Business Pressures-Responses-Support Model

Companies are facing increasing pressures from competitive markets, demanding customers, rapid technology changes, and new regulations. To respond effectively, managers employ strategies like strategic planning, business process restructuring, partnerships, improved IT systems, and customer relationship management. Decision support systems and business intelligence tools help companies facilitate better decision making by analyzing large amounts of internal and external data to identify opportunities and risks so managers can select optimal solutions to complex problems.

Uploaded by

idoke17
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

Decision Support Systems and Business Intelligence

Companies are moving aggressively to computerized support of their operations


=> Business Intelligence.
Business PressuresResponsesSupport Model :
Business pressures result of today's competitive business climate
Responses to counter the pressures
Support to better facilitate the process

Business environment factors: a)Markets Strong competitio; Expanding


global markets; Blooming electronic markets on the Internet; Innovative
marketing methods; Opportunities for outsourcing with IT support; Need for realtime, on-demand transactions. B) Consumer Desire for customization;
demand Desire for quality, diversity of products, and speed of delivery;
Customers getting powerful and less loyal. C) Technology More innovations,
new products, and new services; Increasing obsolescence rate; Increasing
information overload; Social networking, Web 2.0 and beyond. D)Societal
Growing government regulations and deregulation; Workforce more diversified,
older, and composed of more women; Prime concerns of homeland security and
terrorist attacks; Necessity of Sarbanes-Oxley Act and other reporting-related
legislation; Increasing social responsibility of companies; Greater emphasis on
sustainability.
ORGANIZATIONAL RESPONSES ( Be Reactive, Anticipative, Adaptive, and
Proactive)
Managers may take actions, such as :
Employ strategic planning Use new and innovative business models;
Restructure business processes; Participate in business alliances; Improve
corporate information systems; Improve partnership relationships;
Encourage innovation and creativity; Improve customer service and
relationships Move to electronic commerce (e-commerce); Move to maketo-order production and on-demand ; manufacturing and services.
MANAGERIAL DECISION MAKING :
Management is a process by which organizational goals are achieved by using
resources
Inputs: resources Output: attainment of goals Measure of success:
outputs / inputs

Management Decision Making


Decision making: selecting the best
solution from two or more alternatives

You might also like