Connecticut Department of Public Health

Environmental Health Section

Environmental & Occupational Health Assessment Program
410 Capitol Avenue MS # 11EOH, PO Box 340308
Hartford, CT 06134-0308
(860) 509-7744
http://www.dph.state.ct.us/

Working Safely In Restaurants

The restaurant industry is one of the nations largest employment sectors, employing approximately 6.5
million workers in the United States each year.1 This industry also comprises one of the largest groups of
workers injured on the job in the US. These injuries and illnesses are costly and damaging, both for the
employee and for the individual restaurant owner. Job injuries and illnesses contribute to absenteeism,
light duty assignments or other work restrictions, high turnover, and higher workers compensation
costs.Common injuries in restaurants include burns, lacerations, and sprains and strains. Many of these
injuries are the result of slipping, tripping, falling, lifting and/or repetitive motions.

Burn Injuries
Work-related burns are a leading cause of
occupational injury in the US.2 As many as onethird of occupational burns occur in restaurants,
totaling about 12,000 reported cases per year,
although the actual number is projected to be
much higher.

How can burn

injuries be prevented?

Ask for help when moving or carrying a

heavy pot of hot liquid
Use hot pads when removing items from the
microwave, and lift lids cautiously to allow
steam to escape

Fryer Safety:

Provide grease containing units

that dump automatically

Provide fryers that lower food

tomatically into the hot oil

Provide and use splash guards on fryers

Wear protective clothing, use hot pads,

potholders, gloves, or mitts

Shake off excess ice crystals before placing fryer basket in hot oil

Fill fryer baskets only 1/2 way

Raise and lower fryer baskets gently

Do not stand too close to or lean over hot oil

Keep liquids and beverages away from fryers

Follow directions when adding new fat or oil

and/or when disposing of oil

Avoid overcrowding on the range tops

Set pot handles away from burners, and never
stick handles out over the edge of the range
Adjust burner flames to cover only the bottom
of a pan
Avoid loose clothing when
working around ranges, ovens,
or machines
Keep sleeves buttoned
Check hot foods on stove carefully
Place sealed cooking pouches in boiling water
carefully to avoid splashing
Do not leave hot oil or grease unattended

au-

Use Appliances Safely:

Lacerations
Cuts and punctures (most frequently to hands and
fingers) are some of the most common injuries
reported in restaurants. Puncture and laceration
injuries can be caused from handling knives or
cutting equipment, and broken glassware or
plates. These types of injuries can be reduced
by implementing some simple strategies.

How can laceration injuries be

prevented?
Provide knives that are
right size and type for
each job

the

Provide box cutters for

opening boxes
Provide proper storage for knives (counter racks,
wall racks, or storage blocks)
Provide cut-resistant gloves that cover the wrists,
fit well, and have sturdy, tightly-woven seams
Allow workers enough time to work safely

Knife Safety:

Keep knives sharp (dull knives are

unsafe)

Keep handles in good repair/

tighten or replace loose handles

Never leave knives soaking in water

Place a non-slip pad or damp cloth under

cutting boards

Stop cutting and place knife in a flat, safe place

if interrupted

Pass a knife to colleagues by laying it on a counter, or pass it with blade pointed down

Never try to catch a falling knife, instead warn

others

Carry and store knives in sheaths or protective

cases when possible

Keep fingers tucked on the hand thats holding

the food when cutting

Proper use of labor saving devices such as slicers,grinders, and mixers require both effective
training when a new employee starts a job and continuous
attention, to make certain that employees follow
all necessary procedures.
The kitchen supervisor should set an example by
using proper work methods on a daily basis and
encouraging others to do the same.
Instruction and safety manuals should be readily
available for all equipment, should someone need
further information.
Slicers: Zero the blade after each use. When
cleaning the blade be sure the power is off and
wipe from center hub to edge to prevent slashing
injuries from the edge of the blade.
Grinders/Tenderizers:
Use push stick to feed grinder.
Never place fingers in feed
openings. Keep guards in place
at all times when operating
machinery.
Mixers: Make certain beaters are properly
fastened, and bowl elevator is locked in position
before starting the unit. Always stop the machine
before removing anything from the mixing bowl.
Dishwashers: Load trays properly. Do not
overload or force trays into the machine. If tray
is stuck in unit, use long pole with hook to pull
back to leading end. Wear rubber gloves to
avoid contact with harsh soaps and chemicals.

Warning for Young Workers:

Young workers under the age of 18 are
prohibited by law from using many of the
appliances commonly found in restaurant
kitchens. For more information on laws pertaining
to young workers employed in restaurants, contact
nearest OSHA office or refer to OSHAs eTool
titled Teen Worker Safety in Restaurants at
http://www.osha.gov/SLTC/youth/restaurant/index.html

Sprains and Strains

Clean-up Tasks:

Sprains and strains of muscles and tendons are

common among food service workers. Improper
lifting and repetitive motions are often associated
with sprains, strains, and tear
injuries in restaurants.
However, with proper training and open communication
between employees and
managers, many of these
injuries can be prevented.

Be aware of all potential hazards

when performing clean-up tasks
such as washing dishes, clearing
tables, mopping floors, and
emptying garbage.

How can sprain and strain

injuries be prevented?

Reduce lifting during garbage

removal tasks by using garbage
handling bags with wheels or
garbage cans with wheels for
garbage containers to limit the
weight of the load employees
must lift and dump.

Sprains and strains are easy to prevent, if workers

follow a four step approach to proper lifting.

Four Steps to Proper Lifting:

1. Size up the load
Use a hand truck if possible
Get help if you need it
Check for slivers, nails,
exposed staples
Use gloves if necessary
Make sure you have a clear path before
trying to lift heavy objects
Never lift anything unless you know where
youre going to put it down

2. Lift
Bring the load as close to you as possible
before lifting
Keep your head up, your back straight and
bend at your knees and hips
Lift with your legs, not your back

3. Move

Keep the load close to your body

Look where you are going
Shift your feet to turn, dont twist

4. Get Set and Lower

When setting a load down, let your leg
muscles carry it down
Make certain your fingers and toes are clear
before setting the load down

These tasks often involve repetitive reaching,

overreaching, and lifting, which can lead to neck
and back strains and sprains, especially if tasks are
performed while assuming awkward postures.

Limit the size of garbage

containers to limit the weight
of the load employees must lift
and dump.
Install dumpsters at or
below grade level.
Rearrange work spaces
so it is easier to reach for
supplies used routinely
and to prevent overreaching and awkward
back, shoulder and wrist
postures.
Vary repetitive tasks by spacing out activities.
Lower rinse nozzle in the wash sink to rest at
mid-body height to reduce overreaching.
Limit size of dirty dish containers to reduce
the amount of dirty dishes that can be stacked and
carried at one time. If possible, carts should be
provided to put dirty dish containers on, to decrease
the distance that workers have to carry heavy
containers. Employees should also be warned not
to overfill containers, or they will have to lift and
carry excessive weight.

Slips, Trips, and Falls

Wear Appropriate Footwear:

One of every three disabling restaurant injuries is

the result of slipping, tripping and/or falling. Slip
and fall injuries alone cost restaurant chains nearly
a million dollars per year.3

Wear sturdy shoes

with slip-resistant
soles and low heels
(no leather soles, open
toe, platform, or high
heels)

Keep shoes laced and

tightly tied

Avoid porous fabrics such as canvas, which will

not protect feet from spills and burns

Look for a tread that channels liquid out from

under the shoe to prevent hydroplaning

Slips and falls can occur on

wet or contaminated surfaces
and where transitions in floor
types occur (e.g., from the
dining area to the kitchen).
In restaurants, common
sources of slippery floors include dishwashing over
-spray or run-off, leaking equipment or pipes, food
debris, and spillage from transport of open containers (such as those holding fryer grease and food
waste).4

Three Key Points:

1. Most slip injuries happen on wet floors

Work Smart:

Pay attention to
what is going on around you

Do not move too quickly or run

Move cautiously near corners

and when carrying things

Report any blind corners, problem

floor surfaces, or hazardous areas

2. Most trips are due to poor housekeeping

3. Plan ahead to deal with any such problems
that arise during busy periods when the pace
of work increases

How can slip, trip, and fall

injuries be prevented?
Clean up spills immediately (spilled or dropped
food, grease, oil, and water can be extremely
dangerous)
Place warning signs when mopping or if a
slipping hazard is identified
Use non-slip matting, no-skid waxes and coat
floors with grit, especially in greasy areas
Keep aisles and passageways clear at all times
Repair holes and rough spots; provide ramps
over pipes and other fixed obstructions on the
floor
Remove tripping hazards, such as cords and
hoses, by storing them properly

Electrical Safety:

Make sure guards and other safety devices are

in place before using a machine

Keep cords, plugs, outlets, housings, and

blades in good repair

Keep electrical outlets free of cracks and

grease to avoid short circuits

Place electrical equipment away from water

Keep hands, face, hair, clothing, and jewelry

away from moving parts
Utilize a locking
mechanism and place
a written warning on
the power source of
appliances that are out
of order or under repair.

Health and Safety

Requires Good
Communication
To reduce accidents, injuries,
and illnesses everyone must
place an emphasis on health and safety issues.
Owners, managers, and employees should all feel
responsibility for preventing injuries and illnesses
in the workplace. Health and safety need to be an
integral part of any restaurants operations.

New Employee Orientation:

Orientation is a critical component for all new
employees, especially those less than 18 years
of age. Although young workers can add a lot of
enthusiasm to your place of business, it is important
for them to receive adequate safety training and
supervision before starting any new job. Understanding child labor laws such as the hours and
jobs teens are prohibited from working can help
facilities avoid potential problems.
The following five principles should be applied to
maximize the effectiveness of trainings:

Trainees should understand the purpose of the

training
Information should be organized to maximize
effectiveness
People learn best when they can immediately
practice and apply new knowledge and skills
As trainees practice, they should get feedback
People learn in different ways, so an effective
program will incorporate different kinds of
training methods

Implementing a Workplace
Training Program:
To implement an effective workplace training program, employers
should task one or more people
with coordinating the training
activities, developing and
gathering all necessary materials,
and facilitating the process for
correcting hazards.

Information on how to implement a health and

safety training program in your restaurant is
available on the web at http://www.dir.ca.gov/CHSWC/
English_Trainers_Guide.pdf and www.osha.gov.

Conduct Regular Trainings:

Health and safety trainings for employees can be
one of the most effective ways to reduce workplace
accidents, injuries and illnesses. Conducting
regular trainings will help employees learn how to
avoid hazards and keep lines of communication
open with management. This will also enable
employees to identify, assess and discuss
workplace hazards with management to ensure
that hazards are either eliminated or controlled.
Conduct regular health and safety training also lets
employees know that management is serious about
promoting policies and safe workplace practices in
your restaurant.

Keep Lines of
Communication
Open:

Schedule regular health and safety meetings at

convenient times (and during different shifts)
Facilitate employees bringing concerns forward
by informing them of the proper procedures for
doing so
Listen carefully to employee concerns, make
note of them, and then provide feedback on
how each specific concern will be addressed

Emergency Procedures/Drills:
Do employees at your restaurant know what
to do in case of an emergency?
What if there is a fire or other type of emergency
at your facility?
Do your employees understand their role?
It is important that everyone knows what their
role is if an emergency should arise. Procedures,
trainings, and drills can help employees develop
the knowledge and skills necessary to understand
workplace hazards and safe handling procedures.
Through teamwork, employers and employees can
work together to prevent workplace accidents,
injuries, and illnesses.

Who can I call for help?

Connecticut Department of Public Health
Occupational Health Unit
410 Capitol Ave, MS#11OSP
PO Box 340308
Hartford, CT 06134-0308
(860) 509-7744; Fax (860) 509-7785
http://www.dph.state.ct.us
US Department of Labor
Occupational Safety and Health Administration
(OSHA)
1-800-321-OSHA or http://www.osha.gov
Connecticut Restaurant Association
Suite 320 100 Roscommon Drive
Middletown, CT 06457
860-635-3334 or 800-382-5619; Fax 860-635-6400
[email protected]

Where can I find

more information?
National Restaurant Association
http://www.restaurant.org
U.S. Department of Labor
Occupational Safety & Health Administration
http://www.osha.gov/SLTC/youth/restaurant/
index.html
Labor Occupational Health Program (LOHP)
University of California, Berkeley:
Restaurant Supervisor Safety Training
Program - http://www.dir.ca.gov/CHSWC/
English_training_program.pdf
Restaurant Safety Training Guide - http://
www.dir.ca.gov/CHSWC/
English_Trainers_Guide.pdf
Safety Tip Sheets - http://www.dir.ca.gov/
CHSWC/English_tipsheets.pdf
Washington Restaurant Association - http://
www.wrahome.com/index.cfm or 1-800-225-7166
Restaurant Hazards: Practice-based approaches
to disabling occupational injuries - Professional
Safety: http://www.asse.org/ps0503courtney.pdf
Occupational Hazards in Eating and Drinking Places - Compensation and Working Conditions http://
www.bls.gov/opub/cwc/archive/
summer2001art4.pdf

References:
1

Source:
Source:
3
Source:
4
Source:
2

Professional Safety (May 2003)

Journal of Burn Care & Rehabilitation (2001)
National Restaurant Association
Professional Safety (May 2003)

Restaurant Outreach Program: Keeping teen

workers safe in restaurants - Washington State
Department of Labor and Industries
http://www.lni.wa.gov/WorkplaceRights/
TeenWorkers/JobSafety/RestaurantProgram

Editors Note: The information in this article was compiled in part from the sources listed above and
the Washington Restaurant Association, the Washington State Department of Labor and Industries, the Occupational Safety &
Health Administration, and the Labor Occupational Health Program at the University of California, Berkeley.

Occupational Health Program Fact Sheet

04/01/2007