Get Started with Qlik Sense

Quick Installation Guide

September, 2014

qlik.com

Table of Contents
About this document

Important Prerequisites

Quick Step by Step Installation

License the Qlik Sense Platform

Troubleshooting

10

Additional Resources

12

Get Started with Qlik Sense Quick Installation Guide| 2

About this document

Installation of the Qlik Sense server platform is fairly simple. This guide has been designed to get you
started very quickly and assumes the installation of a single Qlik Sense node environment. A single
instance will include ALL the services installed in the same system. Please refer to the Qlik Help site
(https://help.qlik.com/) for detailed installation and other configuration topics. This guide assumes you
have already downloaded the Qlik Sense software installation executable and have placed it in an
appropriate directory.

Important Prerequisites
System Requirements: Before installing the software, make sure your system meets the appropriate
system requirements as defined in the Qlik Sense system requirements section on the Qlik Help site.
Deploying Qlik Sense > Deploying Qlik Sense > Qlik Sense system requirements.
System Account: It is recommended that you create/use a domain or local Windows Administrator
account during the Qlik Sense installation and for the services that will be installed. This account can be a
separate Administrator account that has an ID name that identifies the Qlik Sense system user, such as
Qlik sense_system etc. Make sure that the account has complete administrative access privileges to
install software and services to the system you are installing the Qlik Sense platform to. (This should be a
familiar process to those responsible for installing software on most systems. If you are installing on your
local workstation, make sure the user ID, logged in has the appropriate access rights. )

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Windows Hostname/Domain: Have the appropriate machine hostname/domain available, as this will be
used when setting up the system services in combination with the system account you created. During
the installation the process will attempt to verify the machines address and make suggestions depending
on your network configuration. If you do not have your machine name, you can get it by accessing the
properties of your computer and selecting Advanced System Settings Computer Name.

Browser: Make sure you have a supported web browser installed on the system in order to access the

Management Console to perform Qlik Sense configurations. Supported Browsers can be viewed in the
System Requirements section on the Qlik Help site: Deploying Qlik Sense > Deploying Qlik Sense >
Qlik Sense system requirements. In order to avoid all possible interruptions due to strict browser
settings, ensure that JavaScript is enabled and that your security for trusted zones is set to minimal, at
least for the initial configuration. On some machines, Internet Explorer may be locked down by other
policies and it may be difficult to change its settings, make sure you have another browser such
as FireFox or Google Chome in these cases.
Network (Internet Access): Make sure that your machine has access to the internet, at least during the
initial setup, in order to license the Qlik Sense Server. If this is not possible, make sure you have the
appropriate LEF (License Enablement File) from your Qlik Account Manager so you can copy the
license text within in it and paste it into the appropriate License window during license configuration.

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Quick Step by Step Installation

1.
2.
3.
4.
5.
6.
7.
8.

9.

10.

LOG IN with the appropriate account that you would use to install the software
Execute Qlik_Sense_setup.exe
If UAC (User Access Control) Prompts you to continue, Click Yes
Select Custom Install
Accept the license agreement and click Next
Keep all defaults, change the installation path if necessary
a. You can hover over the ? for more information about the services
Click Next
Enter in a password that you choose for the repository database superuser.

a. Hover over the ? for more information. Qlik Sense uses a Repository to store various
bits of information. The Qlik Sense Repository uses a PostgreSQL database as the
underlying technology. A database superuser is created by the installation and used to
execute the appropriate transactions; this is the password for that user and is not needed
unless directed by Qlik Technical Support.
Check the box to Enter in your Service credentials
a. Enter the domain\username ex. AMAZONA-GM3NMBE\sense_system
b. Leave Central Node checked
c. Click Next
Due to certificate security communication between the server and other client machines, you may
receive a dialog confirming the machines address. If this machine is to be accessed by other
client machines (via web browsers, typical) ensure that the recommended machine name is the
one that will be used to access this machine, otherwise enter in the appropriate address or fully
qualified domain name that will be used to access this machine. (Your screen will vary.)

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11.
12.
13.
14.

Click Next
Leave the checkboxes for the services and shortcuts checked.
Click Install
If UAC (User Access Control) Prompts you to continue, Click Yes

15. When the install is complete, verify the services are running, check the box to start the
Management Console.

16. If you receive any errors, please click the log folder and prepare logs to send to Qlik Technical
Support. Click Finish.
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License the Qlik Sense Platform

1. Your default web browser will open, most likely Internet Explorer, to the Qlik Management
Console.
a. You may need to refresh your browser if a page not found message or similar error is

displayed. This is normal, as the Qlik Sense services may still be starting up. If you need
to access the Management Console manually you can use the shortcut in the program
menu, or enter https://<machine_name>/qmc in the browsers address bar.
b. NOTE: By default, the Qlik Sense proxy is installed and configured using SSL, and uses
a default untrusted or unsigned certificate. You may receive a notification about the
certificate or connection not being trusted, this message will vary with each browser. This
is normal, just select either accept, understand, install, or trust the certificate and choose
to continue to this site. You may need to Add and/or Confirm the certificate in other
browsers. You may have to perform this action twice.

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As a post installation step, you can choose to enable HTTP and deactivate HTTPS in the Qlik
Management Console Proxy settings, OR install your own trusted certificate. Refer to the Help
Site documentation (http://help.qlik.com/ ) at the following topic location to learn more:
Administering Qlik Sense > Managing a Qlik Sense site > Configuring Qlik Sense >
Configuring security > Changing proxy certificate

After you accept the certificate you should be prompted to log on:

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2. Log in, using the same operating system account you are logged in with that installed the
software. (for our example Qlik sense_system)
3. In the Management Console you then need to enter in the user and/or organization information.
4. If this machine has internet access:
a. Enter in your Serial and Control numbers
b. Click Get LEF from Server
c. Click Apply
5. If there isnt any internet access:
a. Copy and paste the text from the LEF file into the LEF box
b. Click Apply

6. You will receive a confirmation message. You are ready to allocate tokens and assign user

access to the Qlik Sense platform. Please refer to the Qlik Online Help site or alternatively, you
can review the Information Guide to Allocating Access Passes and video.

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Troubleshooting
Adding machine name to Proxy White list (optional post install / troubleshooting)

In order to access the Qlik Sense platform properly from other machines using a web browser, it may be
necessary to add the Qlik Sense server machine name and / or external hostname addresses to the
Websocket origin white list property on certain installations of the Qlik Sense Server.
If you receive a Lost Connection Error after logging in successfully to the Qlik Sense Hub, it is possible
that the white list needs to be updated with the proper machine hostname.

This error may also occur, when on the local Qlik Sense machine, you attempt to access the Qlik
Sense Hub using the machine name as per the Qlik Sense Hub desktop shortcut and receive the Lost
Connection error. However, accessing the Qlik Sense Hub via https://localhost/hub will work.

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Websocket origin white list steps:

1. Click OK and Click Restart QMC if prompted. You can also get back to the QMC by opening a
browser and entering in https://<machine_name>/qmc in the address bar.
2. On the left side menu Click Proxies
3. Central Proxy should be selected
4. On the bottom left click Edit
5. Ensure that Default Proxy is selected on the right
6. Scroll down to the bottom where you see Websocket origin white list
7. Click Create New and add the appropriate hostname or machine address of the Qlik Sense
server (not the client machines) value that this machine is known by.

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Ensuring Ports 80 and 443 are free SSL_PROTOCOL_ERROR or similar

Make sure that no other services are using port 443 or 80 - when performing this installation or after the
installation. That includes communication software like SKYPE which is known to use these ports at
times. You can disable this in Skype by going to: Tools > Options > Advanced > Connection and
unchecking the box that says use port 80 and 443. If this software is running or grabs the port before the
Qlik Sense Services start, you will get an SSL_PROTOCOL_ERROR or similar - when attempting to log
into the Qlik Management Console.

Additional Resources

This concludes the Qlik Sense platform Quick Install Guide. Please refer to the additional resources,
tutorials, samples, and videos available on the Qlik Help Site as well as the New to Qlik Sense forums
to learn more.
http://community.qlik.com/community/new-to-qlik-sense - New to Qlik Sense Forums
http://help.qlik.com/ - Qlik On-line help site
Qlik Sense Platform Videos: http://community.qlik.com/docs/DOC-7144
Information Guide to Allocating Access Passes
Token Licensing Assigning Access Passes
http://community.qlik.com/docs/DOC-7151

2014 QlikTech International AB. All rights reserved. Qlik, QlikView, Qlik Sense, QlikTech, and the QlikTech logos are trademarks of QlikTech International AB which
have been registered in multiple countries. Other marks and logos mentioned herein are trademarks or registered trademarks of their respective owners.

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