This document provides instructions for checking the status of data receiving and updating on the WebCARE database. It explains how to access the "Receiving Status" screen to view the status, and what actions should be taken for different statuses indicated by color. A table outlines the possible statuses - normal, data not accepted due to changes, data not accepted possibly due to errors, and initial download data not received - along with the corresponding required actions.
This document provides instructions for checking the status of data receiving and updating on the WebCARE database. It explains how to access the "Receiving Status" screen to view the status, and what actions should be taken for different statuses indicated by color. A table outlines the possible statuses - normal, data not accepted due to changes, data not accepted possibly due to errors, and initial download data not received - along with the corresponding required actions.
This document provides instructions for checking the status of data receiving and updating on the WebCARE database. It explains how to access the "Receiving Status" screen to view the status, and what actions should be taken for different statuses indicated by color. A table outlines the possible statuses - normal, data not accepted due to changes, data not accepted possibly due to errors, and initial download data not received - along with the corresponding required actions.
This document provides instructions for checking the status of data receiving and updating on the WebCARE database. It explains how to access the "Receiving Status" screen to view the status, and what actions should be taken for different statuses indicated by color. A table outlines the possible statuses - normal, data not accepted due to changes, data not accepted possibly due to errors, and initial download data not received - along with the corresponding required actions.
It enabled it to check the status of data acceptance, and updating of a database by the screen of Equipment status on WebCARE. Choose Receiving Status and chick Choose button.
Check the status.
Action must be taken according to the following table.
Check the receiving log.
TABLE: Indicated color
(No Data Stored)
Status
Action required
Normal
Taking data is normal. Please
continue updating continuously.
Data is not accepted to update
WebCARE. There is a change in information on data. Case1: Component S/N etc. has been changed. Case2: There are great gaps in the progress of SMR and the calendar (Date/Time).
If exchange the component,
inform S/N updated to VHMS/WebCARE Support Center by registration form.
Data is not accepted. A part of
data may be broken. Case1: It is preserved with Snap Shot data has not been concluded. Case2: File format is wrong.
Please contact to us, and send us
the original download data by Email.
Download data after Initial setting
is not received by E-mail.
The data after initial setting is
sent to Support Center by E-mail immediately. (Please do not send it by FTP or Orbcomm until initial work has been done.)
VHMS/WebCARE NEWS
If Operator change the calendar
in CGC monitor, Please advise him against changing it.