Subject 4: Webcare Data Receiving/Updating Status

Download as pdf or txt
Download as pdf or txt
You are on page 1of 1

No.

VWN06-04
July 28, 2006

SUBJECT 4: WebCARE Data Receiving/Updating Status


It enabled it to check the status of data acceptance, and updating of a database by the
screen of Equipment status on WebCARE.
Choose Receiving Status and chick Choose button.

Check the status.


Action must be taken
according to the
following table.

Check the receiving log.

TABLE:
Indicated color

(No Data Stored)

Status

Action required

Normal

Taking data is normal. Please


continue updating continuously.

Data is not accepted to update


WebCARE. There is a change in
information on data.
Case1: Component S/N etc. has
been changed.
Case2: There are great gaps in the
progress of SMR and the calendar
(Date/Time).

If exchange the component,


inform S/N updated to
VHMS/WebCARE Support Center
by registration form.

Data is not accepted. A part of


data may be broken.
Case1: It is preserved with Snap
Shot data has not been concluded.
Case2: File format is wrong.

Please contact to us, and send us


the original download data by Email.

Download data after Initial setting


is not received by E-mail.

The data after initial setting is


sent to Support Center by E-mail
immediately. (Please do not send it
by FTP or Orbcomm until initial
work has been done.)

VHMS/WebCARE NEWS

If Operator change the calendar


in CGC monitor, Please advise him
against changing it.

You might also like