This document discusses e-governance in India. It defines e-governance as using electronic means for governance and interactions between government and citizens, businesses, and other government agencies. It outlines India's National e-Governance Plan (NeGP) and describes various central and state e-governance initiatives. The objectives, benefits, and challenges of e-governance are also summarized.
This document discusses e-governance in India. It defines e-governance as using electronic means for governance and interactions between government and citizens, businesses, and other government agencies. It outlines India's National e-Governance Plan (NeGP) and describes various central and state e-governance initiatives. The objectives, benefits, and challenges of e-governance are also summarized.
Original Description:
CBSE +1 E GOvernance by Harikrishnan Jayan , XII MARYGIRI CMI PUBLIC SCHOOL KKLM , KERALA
This document discusses e-governance in India. It defines e-governance as using electronic means for governance and interactions between government and citizens, businesses, and other government agencies. It outlines India's National e-Governance Plan (NeGP) and describes various central and state e-governance initiatives. The objectives, benefits, and challenges of e-governance are also summarized.
This document discusses e-governance in India. It defines e-governance as using electronic means for governance and interactions between government and citizens, businesses, and other government agencies. It outlines India's National e-Governance Plan (NeGP) and describes various central and state e-governance initiatives. The objectives, benefits, and challenges of e-governance are also summarized.
E-Governance refers to an application of electronic
means in governance with an aim of fulfilling the requirements of common man at affordable costs and in fastest possible time.
E-Governance can be thought of as the application of
electronic means in governance i.e.,
The interaction b/w Govt. and Citizen and Govt. and
business via electronic means.
Use of electronic means in internal govt. operations to
simplify and improve democratic , govt. and business aspect of Governance.
India in E-Governance NeGP initiative. NeGP stands
Plan
seeks
for National E-Governance
to lay the foundation
long-term
growth
Central Initiatives
NICNET in 1987
District Information System of the National Informatics
Centre (DISNIC)
NICNET was extended via the State capitals to all district
headquarters by 1990.
The formulation of NeGP by the Department of
Electronics and Information Technology (DEITY) and Department of Administrative Reforms and Public Grievances (DAR&PG) in 2006
States Initiatives Several
State Governments have taken various
innovative steps to promote e-Governance.
Services States
with emphasis on use of local language
have MMPs on Agriculture, Commercial
Taxes, eDistrict, Employment Exchange, Land Records, Municipalities, Gram Panchayats, Police, Road Transport, Treasuries, etc. Apart from MMPs the States have other eGovernance initiatives.
Vision of NeGP "Make
all Government services accessible
to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability of such services at affordable costs to realise the basic needs of the common man."
Objectives of E-Governance
To provide citizens access to information and knowledge about the
political process, about services and about choices available
To make possible the transition from passive information access to
active citizen participating by Informing, Representing Encouraging, Consulting, and involving the citizen
To satisfactorily fulfill the publics needs and expectations on the
front office side, by simplifying their interaction with various online services
In the back-office side, to facilitate a speedy, transparent,
accountable, efficient and effective process for performing government administration activities.
E-Governance Model FORMS
G2C
G2G
G2B
G2E
Government to citizens (G2C)
Payment
of online bills such as electricity, water,
telephone bills etc.
Online
registration of applications.
Copies
of land-record.
Online
filling of complaints.
Availability
of any kind of online information
Government to government (G2G)
Sharing
of information between police
department of various state.
Government
document exchange which
includes preparation, approval, distribution, and storage of all governmental documents is also done through e-governance.
Government to businessmen (G2B)
Collection of taxes.
Rejection and approval of patent is also done by
this model.
Payment of all kind of bills and penalty.
Sharing of all kind of information, rules and data.
Complaints or any kind of dissatisfaction can be shown by this.
Government to employees (G2E)
All kind of data submission from various government
offices is done by this model
Employee can file all kinds of complaints and
dissatisfaction by this model.
All kind of rule- regulation and information for employees
can be shared by this.
Employees can check their payment and working
record.
Employees can register all kind of working forms online.
G2G Central Government
Citizen
G2C/C2G
G2B/B2G Local Government G2G
Business NGOs Civil Society
Major E-governance projects in India
1. 2. 3. 4. 5. 6. 7. 8.
MCA 21 Consular Passport and Visa Division Income Tax Portal National Portal of India DRDO Supreme Court of India Indian Court RTI Portal
Societal Impacts *Number of trips *Waiting time *Total elapsed time *Cost of availing service
Study by IIMA Shows
e-Governance helped citizens in:
*reducing number of trips from 11% to 27%.
*reducing waiting time from 10% to 60%. *reducing bribes by 50% to 90% thereby reducing total cost.
Positives: Improved
the efficiency of administration
and service. Reducing waiting time. Reduced cost. Reduced corruption. Increased public participation Increased transparency and accountability.
Negatives: Lack
of computerization. Not all services under e-governance umbrella. Lack of awareness. Incompatibility of hardware and software. Limited number of certified branches of bank. Worry and fear in using credit cards in online payment. Portals lack loading speed.
Areas yet to be Implemented
Completely
Online
land registration.
Transfer Tax
of registry.
on land.
Conclusion: With the rapid explosion of internet technology in the world in the last few years there is need to think where we will be and we want to be in the future. With the time grows new technology will come and develop at a rapid pace. The countries that are faster in adopting the technology have started reaping the benefits already. At the same time the government managers should quickly learn to use technology-fueled management tools for administrative efficiency and use them for a more value added service to the citizen. Despite the success of the project and the bright future, the e-governance initiative face several hindrances like delay in project implementation, spiraling cost, financial feasibility and financial sustainability along with technical bottlenecks and Integration with Government departments and states. Lack of education and trust add it to further difficulty.
Questions: Merits? Demerits? Explain?
HOTS How
E-Governance support Democracy?
Credits
Alwin Sojan Alwin John Jacob Benoy Lijo Justine Amalu Hanna Alphonsa Joseph Harsha Ganesh
