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    G2C Singapore

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    Anshuman Patra
    The document summarizes Singapore's official G2C (Government to Citizen) collaboration portal. It notes that the portal aims to enhance public service quality and participatory democracy online. The main portal is eCitizen, which provides e-Information, e-Filing, e-Registration, e-Payments and e-Democracy services. Citizens can participate in policymaking and crowdsource ideas for improved services. The REACH platform also allows overseas Singaporeans to stay engaged with local issues. eCitizen is organized to allow citizens to access relevant services without knowing which government agency is responsible.

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    G2C Singapore

    Uploaded by

    Anshuman Patra
    183 views1 page
    The document summarizes Singapore's official G2C (Government to Citizen) collaboration portal. It notes that the portal aims to enhance public service quality and participatory democracy online. The main portal is eCitizen, which provides e-Information, e-Filing, e-Registration, e-Payments and e-Democracy services. Citizens can participate in policymaking and crowdsource ideas for improved services. The REACH platform also allows overseas Singaporeans to stay engaged with local issues. eCitizen is organized to allow citizens to access relevant services without knowing which government agency is responsible.

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    The document summarizes Singapore's official G2C (Government to Citizen) collaboration portal. It notes that the portal aims to enhance public service quality and participatory democracy online. The main portal is eCitizen, which provides e-Information, e-Filing, e-Registration, e-Payments and e-Democracy services. Citizens can participate in policymaking and crowdsource ideas for improved services. The REACH platform also allows overseas Singaporeans to stay engaged with local issues. eCitizen is organized to allow citizens to access relevant services without knowing which government agency is responsible.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    183 views1 page

    G2C Singapore

    Uploaded by

    Anshuman Patra
    The document summarizes Singapore's official G2C (Government to Citizen) collaboration portal. It notes that the portal aims to enhance public service quality and participatory democracy online. The main portal is eCitizen, which provides e-Information, e-Filing, e-Registration, e-Payments and e-Democracy services. Citizens can participate in policymaking and crowdsource ideas for improved services. The REACH platform also allows overseas Singaporeans to stay engaged with local issues. eCitizen is organized to allow citizens to access relevant services without knowing which government agency is responsible.

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    of 1

    Note on Official G2C collaboration portal for Singapore Government

    Government to Citizen (G2C)


    Government to Citizen (G2C) refers to public services provided by the government to its citizens via
    electronic means. This strategy aims to enhance the service quality and deepen participatory democracy
    online.
    1.

    The three most important e-portals in Singapore are eCitizen (www.eCitizen.gov.sg), eCelebrations (www.ecelebrations.gov.sg) and www.gov.sg where e-Users can find all necessary
    information. However, the main portal is eCitizen.

    2. The services on the eCitizen portal include e-Information, e-Filing, e-Registration, e-Payments
    and e-Democracy.
    3. E-Participation is generally defined as ICT supported participation in processes involved in
    government and governance. Citizens can participate in government policy making via online
    social networking and other platforms where their views are sought. They can also contribute
    ideas and ways to improve service delivery through crowdsourcing platforms and events.
    4. The online platform REACH (Reaching Everyone for Active Citizenry Home) was launched in
    response to a growing need to keep Singaporeans who were located all over the world to
    remain in touch with current issues happening locally. Overtime, the platform evolved to
    increase channels of interaction as well as accommodate new response methods, such as quick
    polls.
    5. eCitizen is organised to serve your needs without you having to know which government agency
    is responsible for a particular service, policy or programme.
    6. The services on the eCitizen portal include e-Information, e-Filing, e-Registration, e-Payments
    and e-Democracy.
    7. Under the e-Information service, citizens can access information from the eCitizen website
    home page, such as Business, Defense, Election, Education, Employment, Family, and Housing
    appear, with 48 main e-Services.

    Note: Reference URL for Singapore Government


    http://www.egov.gov.sg/egovprogrammes/citizens/programmes;jsessionid=29D0FAC7CFF36061778DE5481EE5F296

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