User's Guide

User's Guide
Read this guide first.
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.

Guide de I'utilisateur
Veuillez d'abord lire ce guide.
Veuillez lire ce guide avant toute manipulation de la machine.
Aprs avoir pris connaissance de son contenu, le garder porte de main titre de rfrence.

Anwenderhandbuch
Bitte lesen Sie dieses Handbuch zuerst.
Bitte lesen Sie dieses Handbuch, bevor Sie mit dem System arbeiten.
Nachdem Sie das Handbuch gelesen haben, bewahren Sie es zum Nachschlagen an einem sicheren Ort auf.

Guida per l'utente

Leggere questa guida.
Leggere questa guida prima di utilizzare l'apparecchiatura.
Dopo aver letto questa guida, conservarla in un luogo sicuro per la consultazione.

iR6570/iR5570
User's Guide

Manuals for the Machine

The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below. Depending on the system
configuration and product purchased, some manuals may not be needed.
Guides with this symbol are printed manuals.
CD-ROM

Quick Reference for Basic Operation

For Basic Operations Basic Features
For Additional Functions To Suit Your Needs

Basic Information

Basic Operations
Troubleshooting
Copying and Mail Box Instructions

Sending Instructions
Setting Up the Network Connection and Installing
the CD-ROM Software
Remote User Interface Instructions
Network Connectivity and Setup Instructions
Network ScanGear Installation and Instructions

PS/PCL/UFR II Printer Instructions

PCL Printer Driver Installation and Instructions

PS Printer Driver Installation and Instructions
Mac OS X PS Printer Driver Installation and
Instructions

Guides with this symbol are PDF manuals included on the

accompanying CD-ROM.

Easy Operation Guide

CD-ROM

User's Guide
(This Document)
Reference Guide

CD-ROM

Copying and Mail Box

Guide

CD-ROM

Sending Guide

CD-ROM

Network Quick Start

Guide
Remote UI Guide

CD-ROM

Network Guide

CD-ROM

Network ScanGear
User's Guide

CD-ROM

PS/PCL/UFR II Printer
Guide

CD-ROM

PCL Driver Guide

CD-ROM

PS Driver Guide

CD-ROM

Mac PS Driver Guide

CD-ROM

 UFR II Printer Driver Installation and Instructions

Mac OS X UFR II Printer Driver Installation and
Instructions
Installing MEAP Applications and
Using the Login Service

UFR II Driver Guide

CD-ROM

Mac UFR II Driver Guide

CD-ROM

MEAP SMS Administrator

Guide

CD-ROM

To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.

Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.

Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
CE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
About the ENERGY STAR Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
WEEE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
EMC Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Legal Limitations on the Usage of Your Product and the Use of Images . . . . . . . . . . . . . xii
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
About the Instruction Manual CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
Contents of Instruction Manual CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Instruction Manual CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Universal Send Kit CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
User Manual CD-ROM Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Using The CD-ROM Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxiv
Checking the Breaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

Chapter 1

Before You Start Using This Machine

Installation Location and Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Avoid Installing the Machine in the Following Locations . . . . . . . . . . . . . . . . . . . . .
Select a Safe Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provide Adequate Installation Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Moving the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-2
1-2
1-2
1-5
1-6
1-7
1-7

What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

System Configuration and Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
External View and Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

iv

Control Panel Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Things You Must Do Before Using This Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Setting the Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Registering the Unit's Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Displaying a Help Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

Chapter 2

Routine Maintenance
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Chapter 3

Troubleshooting
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Chapter 4

Appendix
Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Preface
Thank you for purchasing the Canon iR6570/iR5570. Please read this manual thoroughly before
operating the machine in order to familiarize yourself with its capabilities, and to make the most of its
many functions. After reading this manual, store it in a safe place for future reference.
This paper manual contains the things you must read before using this machine and basic operations.
For the further details of the operations, please refer to the attached CD-ROM manual.

How To Use This Manual

Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that should be observed for safety.

WARNING

Indicates a warning concerning operations that may lead to death or injury to

persons if not performed correctly. In order to use the machine safely, always pay
attention to these warnings.

CAUTION

Indicates a caution concerning operations that may lead to injury to persons, or

damage to property if not performed correctly. In order to use the machine safely,
always pay attention to these cautions.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read these items

carefully in order to operate the machine correctly, and to avoid damage to the
machine.

NOTE

Indicates a clarification of an operation, or contains additional explanations for a

procedure. Reading these notes is highly recommended.

vi

Legal Notices
CE
This CE Marking shows compliance of this equipment with Directive 73/23/EEC
and Directive 89/336/EEC both as amended by Directive 93/68 EEC.

Laser Safety
This product is certified as a Class I laser product under IEC60825-1:1993 and
EN60825-1:1994. This means that the product does not produce hazardous laser radiation.
Since radiation emitted inside the product is completely confined within protective housings and
external covers, the laser beam cannot escape from the machine during any phase of user
operation. Do not remove protective housings or external covers, except as directed by the
equipment's Reference Guide.

vii

Additional Information
When servicing or adjusting the optical system of the product, be careful not to place
screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as
watches and rings should be removed before working on the product. The reflected beam, even
though visible or invisible, can permanently damage your eyes.
The labels shown below are attached to the main unit, inside the front cover and the upper right
cover.

This Product has been classified under IEC60825-1:1993 and EN60825-1:1994, which conform
to the following classes;
CLASS I LASER PRODUCT
LASER KLASSE I
APPAREIL A RAYONNEMENT LASER DE CLASSE I
APPARECCHIO LASER DI CLASSE I
PRODUCTO LASER DE CLASE I
APARELHO A LASER DE CLASSE I

CAUTION
Use of controls, adjustments, or performance of procedures other than those specified in this
manual may result in hazardous radiation exposure.

viii

About the ENERGY STAR Program

This copier model meets ENERGY STAR Program for energy efficiency.
The International ENERGY STAR Office Equipment Program is an
international program that promotes energy saving through the use of
computers and other office equipment. The program backs the
development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted products
are office equipment such as computers, displays, printers, facsimiles,
and copiers. Their standards and logos are uniform among participating
nations.

WEEE Directive
European Union (and EEA) only.
This symbol indicates that this product is not to be disposed of with your
household waste, according to the WEEE Directive (2002/96/EC) and your
national law. This product should be handed over to a designated collection
point, e.g., on an authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste electrical and
electronic equipment (EEE). Improper handling of this type of waste could
have a possible negative impact on the environment and human health due
to potentially hazardous substances that are generally associated with EEE.
At the same time, your cooperation in the correct disposal of this product will
contribute to the effective usage of natural resources. For more information
about where you can drop off your waste equipment for recycling, please
contact your local city office, waste authority, approved WEEE scheme or
your household waste disposal service. For more information regarding
return and recycling of WEEE products, please visit
www.canon-europe.com.
(EEA: Norway, Iceland and Liechtenstein)

EMC Directive
This equipment conforms with the essential requirements of EC Directive 89/336/EEC.
We declare that this product conforms with the EMC requirements of EC Directive 89/336/EEC
at nominal mains input 230V, 50Hz although the rated input of the product is 220V-240V, 50/
60Hz.
Use of shielded cable is necessary to comply with the technical requirements of EMC

Directive.

ix

Abbreviations Used in This Manual

In this manual, product names and model names are abbreviated as follows:
Microsoft Windows 98 operating system:

Microsoft

Windows

Millennium Edition operating system:

Microsoft Windows NT operating system:

Windows 98
Windows Me
Windows NT

Windows

2000 operating system:

Windows 2000

Windows

XP operating system:

Windows XP

Microsoft

Microsoft

Microsoft Windows

Server

2003 operating system:

Microsoft Windows operating system:

Windows Server 2003

Windows

Trademarks
Canon, the Canon logo, iR, MEAP, MEAP logo, and NetSpot Accountant are trademarks of
Canon Inc.
Adobe, Adobe Acrobat, PostScript, and PostScript 3 are trademarks of Adobe Systems
Incorporated.
Macintosh and Mac OS are trademarks of Apple Computer, Inc.
Active Directory, Microsoft, Windows, and Windows NT are registered trademarks of Microsoft
Corporation in the United States and other countries.
Windows Server is a trademark of Microsoft Corporation in the United States and other
countries.
Ethernet is a trademark of Xerox Corporation.
Other product and company names herein may be the trademarks of their respective owners.

Copyright
Copyright 2005 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying and recording, or by any information storage
or retrieval system without the prior written permission of Canon Inc.

Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT
LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY
PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING
FROM THE USE OF THIS MATERIAL.

xi

Legal Limitations on the Usage of Your Product and the

Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and the use of
such images as scanned, printed or otherwise reproduced by your product, may be prohibited
by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is
set forth below. This list is intended to be a guide only. If you are uncertain about the legality of
using your product to scan, print or otherwise reproduce any particular document, and/or of the
use of the images scanned, printed or otherwise reproduced, you should consult in advance
with your legal advisor for guidance.
Paper Money

Checks or Drafts Issued by

Governmental Agencies
Money Orders

Motor Vehicle Licenses and

Certificates of Title

(cancelled or uncancelled)
Bonds or Other Certificates

of Indebtedness

Certificates of Deposit

Travelers Checks

Stock Certificates

Postage Stamps

Food Stamps

Copyrighted Works/Works

(cancelled or uncancelled)
Identifying Badges or

of Art without Permission of

Copyright Owner
Passports

Insignias
Selective Service or Draft

Papers

xii

Internal Revenue Stamps

Immigration Papers

Important Safety Instructions

Please read these "Important Safety Instructions" thoroughly before operating the machine. As
these instructions are intended to prevent injury to the user or other persons or destruction of
property, always pay attention to these instructions. Also, since it may result in unexpected
accidents or injuries, do not perform any operation unless otherwise specified in the manual.
Improper operation or use of this machine could result in personal injury and/or damage
requiring extensive repair that may not be covered under your Limited Warranty.

Installation
WARNING
Do not install the machine near alcohol, paint
thinner, or other flammable substances. If
flammable substances come into contact with
electrical parts inside the machine, it may result in
a fire or electrical shock.
Do not place the following items on the machine. If
these items come into contact with a high-voltage
area inside the machine, it may result in a fire or
electrical shock.
If these items are dropped or spilled inside the
machine, immediately turn OFF the main power
switch, and disconnect the power cord from the
power outlet. Then, contact your local authorized
Canon dealer.
- Necklaces and other metal objects
- Cups, vases, flowerpots, and other containers filled with water or liquids

OFF

side)

ON

( I side)

xiii

CAUTION
Do not install the machine in unstable locations,
such as unsteady platforms or inclined floors, or in
locations subject to excessive vibrations, as this
may cause the machine to fall or tip over, resulting
in personal injury.
Never block the ventilation slots and louvers on the
machine. These openings are provided for proper
ventilation of working parts inside the machine.
Blocking these openings can cause the machine to
overheat. Never place the machine on a soft
surface, such as a sofa or rug.
Do not install the machine in the following
locations:
- A damp or dusty location
- A location near water faucets or water
- A location exposed to direct sunlight
- A location subject to high temperatures
- A location near open flames
Do not remove the machine's leveling feet after the machine has been installed, as this may
cause the machine to fall or tip over, resulting in personal injury.

xiv

Power Supply
WARNING
Do not damage or modify the power cord. Also, do not place heavy objects on the power
cord, or pull on or excessively bend it, as this could cause electrical damage and result in a
fire or electrical shock.
Keep the power cord away from a heat source; failure to do this may cause the power cord
coating to melt, resulting in a fire or electrical shock.
Do not connect or disconnect the power cord with wet hands, as this may result in electrical
shock.
Do not connect the power cord to a multiplug power strip, as this may cause a fire or
electrical shock.
Do not bundle up or tie the power cord in a knot, as this may result in a fire or electrical
shock.
Insert the power plug completely into the power outlet, as failure to do so may result in a fire
or electrical shock.
Do not use power cords other than the power cord provided, as this may result in a fire or
electrical shock.
As a general rule, do not use extension cords. Using an extension cord may result in a fire or
electrical shock. If an extension cord must be used, however, use one rated for voltages of
220-240 V AC, 50/60 Hz and over, untie the cord binding, and insert the power plug completely
into the extension cord outlet to ensure a firm connection between the power cord and the
extension cord.

CAUTION
Do not use power supplies with voltages other than those specified herein, as this may result
in a fire or electrical shock.
Always grasp the power plug when disconnecting the power cord. Pulling on the power cord
may expose or snap the core wire, or otherwise damage the power cord. If the power cord is
damaged, this could cause current to leak, resulting in a fire or electrical shock.
Leave sufficient space around the power plug so that it can be unplugged easily. If objects are
placed around the power plug, you will be unable to unplug it in an emergency.

xv

Handling
WARNING
Do not attempt to disassemble or modify the machine. There are high-temperature and
high-voltage components inside the machine which may result in a fire or electrical shock.
If the machine makes strange noises, or gives off smoke, heat, or strange smells,
immediately turn OFF the main power switch, and disconnect the power cord from the power
outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in
this condition may result in a fire or electrical shock.
Do not use highly flammable sprays near the machine. If gas from these sprays comes into
contact with the electrical components inside the machine, it may result in a fire or electrical
shock.
To avoid damage to the power cord and creating a fire hazard, always turn OFF the main
power switch, and unplug the interface cable when moving the machine. Otherwise, the
power cord or interface cable may be damaged, resulting in a fire or electrical shock.
Do not drop paper clips, staples, or other metal objects inside the machine. Also, do not spill
water, liquids, or flammable substances (alcohol, benzene, paint thinner, etc.) inside the
machine. If these items come into contact with a high-voltage area inside the machine, it may
result in a fire or electrical shock. If these items are dropped or spilled inside the machine,
immediately turn OFF the main power switch, and disconnect the power cord from the power
outlet. Then, contact your local authorized Canon dealer.

CAUTION
Do not place heavy objects on the machine, as they may tip over or fall resulting in personal
injury.
Close the feeder gently to avoid catching your
hands, as this may result in personal injury.
Do not press down hard on the feeder when using
the platen glass to make copies of thick books.
Doing so may damage the platen glass and result in
personal injury.
Do not touch the finisher while the machine is
printing, as this may result in personal injury.

xvi

 Turn OFF the control panel power switch for safety when the machine will not be used for a
long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect
the power cord for safety when the machine will not be used for an extended period of time,
such as during consecutive holidays.
Do not place your hand in the part of the tray where stapling is performed when a finisher is
attached, as this may result in personal injury.

Finisher-T1/Saddle Finisher-T2

The laser beam can be harmful to human bodies. Since radiation emitted inside the product is
completely confined within protective housings and external covers, the laser beam cannot
escape from the machine during any phase of user operation. Read the following remarks and
instructions for safety.

xvii

 Never open covers other than those instructed in this manual.

Do not remove the following caution labels which are attached to the machine.

This product is certified as a Class I laser product under IEC60825-1:1993

If the laser beam escapes from the machine, exposure may cause serious damage to your
eyes.

xviii

Maintenance and Inspections

WARNING
When cleaning the machine, first turn OFF the main power switch, then disconnect the power
cord. Failure to observe these steps may result in a fire or electrical shock.
Disconnect the power cord from the power outlet regularly, and clean the area around the
base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all
dust and grime is removed. If the power cord is connected for a long period of time in a damp,
dusty, or smoky location, dust can build up around the power plug and become damp. This
may cause a short circuit and result in a fire.
Clean the machine using a slightly dampened cloth with a mild detergent mixed with water.
Do not use alcohol, benzene, paint thinner, or other flammable substances. Check detergent
for flammability prior to use. If flammable substances come into contact with a high-voltage
area inside the machine, it may result in a fire or electrical shock.
There are some areas inside the machine which are subject to high-voltages. When removing
jammed paper or when inspecting the inside of the machine, do not allow necklaces,
bracelets, or other metal objects to touch the inside of the machine, as this may result in
burns or electrical shock.
Do not burn or throw used toner cartridges into open flames, as this may cause the toner
remaining inside the cartridges to ignite, resulting in burns or a fire.

CAUTION
The fixing unit and its surroundings inside the
machine may become hot during use. When
removing jammed paper or when inspecting the
inside of the machine, do not touch the fixing unit
and its surroundings, as doing so may result in
burns or electrical shock.
When removing jammed paper or replacing the
toner cartridge, take care not to allow the toner to
come into contact with your hands or clothing, as
this will dirty your hands or clothing. If they become
dirty, wash them immediately with cold water.
Washing them with warm water will set the toner,
and make it impossible to remove the toner stains.

xix

 When removing paper which has become jammed inside the machine, remove the jammed
paper gently to prevent the toner on the paper from scattering and getting into your eyes or
mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and
immediately consult a physician.
When loading paper or removing jammed originals or paper, take care not to cut your hands
on the edges of the originals or paper.
When removing a used toner cartridge, remove the cartridge carefully to prevent the toner
from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth,
wash them immediately with cold water and immediately consult a physician.

Consumables
WARNING
Do not burn or throw used toner cartridges into open flames, as this may cause the toner
remaining inside the cartridges to ignite, resulting in burns or a fire.
Do not store toner cartridges or copy paper in places exposed to open flames, as this may
cause the toner or paper to ignite, resulting in burns or a fire.
When discarding used toner cartridges, put the cartridges in a bag to prevent the toner
remaining inside the cartridges from scattering, and dispose of them in a location away from
open flames.

CAUTION
Keep toner and other consumables out of the reach of small children. If these items are
ingested, consult a physician immediately.

Other Warnings
WARNING
For cardiac pacemaker users:
This product generates a low level magnetic field. If you use a cardiac pacemaker and feel
abnormalities, please move away from the product and consult your doctor.

xx

About the Instruction Manual CD-ROM

Contents of Instruction Manual CD-ROM
Instruction Manual CD-ROM
This contains the English, French, Italian, and German versions of the following guides.

Easy Operation Guide

Basic Features
Contains the basic operation instructions of the Copy, Mail Box, Send, Remote UI, and Printer
functions.
To Suit Your Needs
Contains the basic settings of the Additional Functions screen.

Reference Guide
Contains the basic operation instructions, daily maintenance, and troubleshooting instructions.

Copying and Mail Box Guide

Contains the Copying and Mail Box function instructions.

Remote UI Guide
Contains the Remote User Interface instructions.

Network Guide
Contains the Network Connectivity and setup instructions.

Universal Send Kit CD-ROM

This contains the English, French, Italian, and German versions of the following guides.

Sending Guide
Contains the Sending function instructions.

xxi

User Manual CD-ROM Menu

The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals
included on the CD-ROM via your computer screen. Follow the instructions below to use the
User Manual CD-ROM Menu.

System Requirements
The User Manual CD-ROM Menu can be used in the following system environments.
Windows

OS

Windows 98/Me
Windows NT (Service Pack 3 or later)
Windows 2000 (Service Pack 3 or later)
Windows XP (Service Pack 1a)
Windows Server 2003

Memory

The memory required to run the above operating systems

Computer

A computer that can run the above operating systems

Display

A resolution of 1024 x 768 pixels or higher

Macintosh

Mac OS 9.x
Mac OS X

IMPORTANT
Depending on the configuration of your computer, some functions may not operate correctly. If the PDF
manual does not open from the CD-ROM Menu, open the PDF file directly from the [uk_english] or
[asia-pacific_english] folder on the User Manual CD-ROM.

xxii

Using The CD-ROM Menu

This section describes how to use the CD-ROM Menu. When you insert the User Manual
CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed.
Clicking a language on this screen displays the following menu. (The sample screen shot shown
here is for Windows users.)
NOTE
For Macintosh users, double-click the [START] icon to start the CD-ROM Menu. The Language
Selection screen is displayed.

a BROWSE MANUAL
You can read any of the listed guides by clicking on the
desired guide. After clicking on the desired guide,
Acrobat Reader starts, and the PDF manual is
displayed.

b RETURN
Return to the Language Selection menu.

c EXIT
Exit the CD-ROM menu.

The screen shot shown above may differ from the one you actually see, depending on the
machine you are using.

xxiii

Periodic Inspection of the Breaker

This machine has a breaker that detects excess current or leakage current. Be sure to test the
breaker once or twice a month using the following procedure.
IMPORTANT
Make sure that the main power is turned OFF, before inspecting the breaker.
If a malfunction occurs after an inspection, contact your local authorized Canon dealer.

Checking the Breaker

Push the test button with the tip of a ball-point

pen, or similar object.
IMPORTANT

Briefly push the test button.

The breaker lever automatically switches to

the OFF (" " side) position.
IMPORTANT

ON
( I side)

OFF

( side)

Do not use the test button to turn the power ON and OFF.
If the breaker lever does not switch to the OFF ("
"
side) position, repeat step 1.
If the breaker lever does not switch to the OFF ("
" side) position, despite carrying out the above
procedure two or three times, contact your local authorized Canon dealer.

xxiv

Move the breaker lever to ON ("I" side).

ON
( I side)

Press the main power switch to ON ("I" side).

Fill in the check sheet, located on p. 4-6, to

document your periodic inspections of the
breaker.

OFF

side)

OFF

side)

ON

( I side)

xxv

xxvi

Before You Start Using This

Machine

CHAPTER
This chapter describes what you should know before using this machine, such as parts and their functions,
and how to turn ON the main power.
Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10

System Configuration and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
External View and Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Control Panel Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Main Power and Control Panel Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19

How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

Things You Must Do Before Using This Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23

Setting the Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Registering the Unit's Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26

Displaying a Help Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28

1-1

Installation Location and Handling

This section describes precautions for installation location and handling. We recommend that
you read this section prior to using this machine.

Before You Start Using This Machine

Installation Precautions
Avoid Installing the Machine in the Following Locations
Avoid locations subject to extremes of
temperature and humidity, whether low or
high.
For example, avoid installing the machine near water
faucets, hot water heaters, humidifiers, air conditioners,
heaters, or stoves.

Avoid installing the machine in direct

sunlight.
If this is unavoidable, use curtains to shade the machine.
Be sure that the curtains do not block the machine's
ventilation slots or louvers, or interfere with the electrical
cord or power supply.

1-2

Installation Location and Handling

 Avoid poorly ventilated locations.

This machine generates a slight amount of ozone during
normal use. Although sensitivity to ozone may vary, this
amount is not harmful. Ozone may be more noticeable
during extended use or long production runs, especially in
poorly ventilated rooms. It is recommended that the room
be appropriately ventilated, sufficient to maintain a
comfortable working environment, in areas of machine
operation.

Avoid locations where ammonia gas is

emitted.

Avoid locations near volatile or flammable materials, such as alcohol or paint

thinner.
Avoid locations that are subject to
vibration.
For example, avoid installing the machine on unstable
floors or stands.

Installation Location and Handling

1-3

Before You Start Using This Machine

Avoid locations where a considerable

amount of dust accumulates.

 Avoid exposing the machine to rapid

changes in temperature.
If the room in which the machine is installed is cold but
rapidly heated, water droplets (condensation) may form
inside the machine. This may result in a noticeable
degradation in the quality of the copied image, the inability
to properly scan an original, or the copies having no
printed image at all.

Before You Start Using This Machine

1
Avoid installing the machine near computers or other precision electronic
equipment.
Electrical interference and vibrations generated by the machine during printing can adversely affect the
operation of such equipment.

Avoid installing the machine near televisions, radios, or similar electronic

equipment.
The machine might interfere with sound and picture signal reception. Insert the power plug into a
dedicated power outlet, and maintain as much space as possible between the machine and other
electronic equipment.

Do not remove the machine's leveling feet.

Do not remove the machine's leveling feet after the machine has been installed. If you put weight on the
front of the machine while the drawers or units within the machine are pulled out, the machine may fall
forward. To prevent this from happening, make sure that the machine's leveling feet are in place.

1-4

Installation Location and Handling

Select a Safe Power Supply

Plug the machine into a 220-240 V AC outlet.
Make sure that the power supply for the machine is safe, and has a steady
voltage.

Do not connect the power cord to a multiplug power strip, as this may cause
a fire or electrical shock.
The power cord may become damaged if it
is often stepped on or if heavy objects are
placed on it. Continued use of a damaged
power cord can lead to an accident, such as
a fire or electrical shock.

Installation Location and Handling

1-5

1
Before You Start Using This Machine

Do not connect other electrical equipment to the same power outlet to which
the machine is connected.

Provide Adequate Installation Space

Provide enough space on each side of the machine for unrestricted
operation.
The optional Copy Tray-L1 is attached.
more than 100 mm

1,278 mm

Before You Start Using This Machine

1,448 mm

The optional Saddle Finisher-T2, Puncher Unit-L1, and Paper Deck-V1 are attached.

1,278 mm

more than 100 mm

1,949 mm
112 mm

1-6

Installation Location and Handling

2,061 mm

Moving the Machine

If you intend to move the machine, contact
your local authorized Canon dealer
beforehand.

Before You Start Using This Machine

Handling Precautions
Do not attempt to disassemble or modify
the machine.

Some parts inside the machine are subject to high-voltages and

temperatures. Take adequate precautions when inspecting the inside of the
machine. Do not carry out any inspections not described in this manual.

Installation Location and Handling

1-7

 Be careful not to spill liquid or drop any

foreign objects, such as paper clips or
staples inside the machine. If a foreign
object comes into contact with electrical
parts inside the machine, it might cause a
short circuit and result in a fire or electrical
shock.

Before You Start Using This Machine

1
If there is smoke, or unusual noise,
immediately turn the main power switch
OFF, disconnect the power cord from the
outlet, and call your local authorized Canon
dealer. Using the machine in this state may
cause a fire or electrical shock. Also, avoid
placing objects around the power plug so
that the machine can be disconnected
whenever necessary.

OFF

side)

ON

( I side)

Do not turn the main power switch OFF or open the front covers while the
machine is in operation. This might result in paper jams.
Do not use flammable sprays, such as
spray glue, near the machine. There is a
danger of ignition.

1-8

Installation Location and Handling

 This machine generates a slight amount of ozone during normal use.

Although sensitivity to ozone may vary, this amount is not harmful. Ozone
may be more noticeable during extended use or long production runs,
especially in poorly ventilated rooms. It is recommended that the room be
appropriately ventilated, sufficient to maintain a comfortable working
environment, in areas of machine operation.
For safety reasons, turn OFF the control
panel power switch of the machine when it
will not be used for a long period of time,
such as overnight. As an added safety
measure, turn OFF the main power switch,
and disconnect the power cord when the
machine will not be used for an extended
period of time, such as during consecutive
holidays.
Use a modular cable less than 3 meters in length.
CAUTION
Canon recommends that data stored on the product's hard disk drive be duplicated or backed
up to prevent its loss in the event of failure or other malfunction of the hard disk drive.
Neither Canon nor any service provider will be liable for damages for loss of data stored on
the product's hard disk drive. (See the terms of the product's Limited Warranty for more
details.)

Installation Location and Handling

1-9

Before You Start Using This Machine

What This Machine Can Do

All the elements you will ever need in a digital multitasking
machine.
Copy

Mail Box

Scan

Send

The iR6570/iR5570 incorporates a rich array of input and

output features that can greatly enhance your efficiency.
Equipped with features that meet the needs of document
work in a digitized office, the iR6570/iR5570 represents the
ultimate in digital multitasking machines.

Remote UI

Copying

1
2
3
4
2

In addition to normal copying functions, convenient new

functions, such as "Sample Set" which helps to avoid copy
errors, "Booklet" for making copies into booklets, and
"Different Size Originals" for copying originals of different
sizes together in one copy operation, are provided to
increase your productivity.

See the Copying and Mail Box Guide

Before You Start Using This Machine

1
4

5
6
7
8

Mail Box Function

The Mail Box function enables you to save image or
document data that has been scanned from the scanner
unit, or created on a PC to the machine's internal hard
disk. The saved data can be printed at a specified time, or
merged with separately saved data or data created on a
PC for simultaneous processing.

See the Copying and Mail Box Guide

Printing merged
documents

Scanning
various
originals

1-10

What This Machine Can Do

Sending
data from
computers

Sending Function (optional)*

See the Sending Guide

The Send function enables you to send scanned image or

document data to file servers, or send it by e-mail or I-fax.
A variety of file formats are supported (PDF, TIFF, and
PDF (OCR)), which offer you greater flexibility in
accommodating the digital workplace environments.

Original

*The Universal Send Kit must be activated.

Printing (optional)*
You can upgrade this machine to a high-speed network
printer by installing the optional Printer Kit. This kit
incorporates UFR II (Ultra Fast Rendering II) Technology,
which utilizes Canon's original printing algorithm to
minimize file processing and achieve maximum
performance. It also supports PCL5e/6 emulation printing
solutions.

File

I-Fax

See the PS/PCL/UFR II Printer Guide

Sending data
from computers

Printing

The optional Multi-PDL Printer Kit supports not only UFR II

and PCL but also PostScript3 emulation printing solutions,
thus is well-suited for users who are using Adobe applications.
Alternatively, installing the optional Network Multi-PDL Printer Unit (PS controller) enables you to use the
machine not only as a PostScript printer when loaded with Adobe PostScript 3 software, but also as an
emulation printer of PCL6.
Network Multi-PDL Printer Unit is an optional PS (PostScript) controller that is attached to the rear side of
the machine. It can efficiently output various data types, such as large and complex files (which combine
graphics, photos, and text), Adobe PostScript 3 files, detailed graphics, etc.
* The optional Printer Kit, Multi-PDL Printer Kit, or Network Multi-PDL Printer Unit must be installed.
* The optional Printer Kit, Multi-PDL Printer Kit, and Network Multi-PDL Printer Unit cannot be installed at the same time.

What This Machine Can Do

1-11

Before You Start Using This Machine

E-mail

Using the Remote User Interface

See the Remote UI Guide

You can control functions, such as confirming the status of

the machine, job operations, and printing instructions for
data saved in inboxes, all from your PC's web browser.

Web
Browser

1
Before You Start Using This Machine

Scanning (optional)*

See the Network ScanGear User's Guide

Scanning image data into computers is a function that is

available if the iR6570/iR5570 is upgraded with printer and
network capabilities. You can scan images of up to A3 in
size at a resolution of 600 x 600 dpi.
*The optional Printer Kit, Multi-PDL Printer Kit, or Network
Multi-PDL Printer Unit must be installed.

1-12

What This Machine Can Do

Scanning
image data

Exporting data
to a computer

System Configuration and Parts

c
b
a

i
h

a Copy Tray-L1

f Staple Cartridge-D2/D3

b Shift Tray-D1

g Staple-J1

c Card Reader-C1

h Saddle Finisher-T2

d Paper Deck-V1

i Finisher-T1

e Puncher Unit-L1

System Configuration and Parts

1-13

Before You Start Using This Machine

Optional Equipment

External View and Internal View

a Feeder

The optional Saddle Finisher-T2 and Puncher Unit-L1 are attached.

a

b Control Panel
c Stack Bypass

Before You Start Using This Machine

d Main Unit's Upper Right

Cover

e Main Power Switch

c

f Main Unit's Lower Right

Cover

g Paper Drawers 3 and 4

h Paper Drawers 1 and 2

h
g

The optional Saddle Finisher-T2 and Puncher Unit-L1 are attached.

i Platen Glass
j Toner Replacement Cover
k Front Cover
l Unit 1 (Fixing Unit)
m Unit 2 (Duplexing Unit)
n Breaker
o Test Button

i
j
k
l
m

n
o

1-14

System Configuration and Parts

Control Panel Parts

a b

ON/OFF

3
123

q po n

m l kj

a Energy Saver key

Press to set or cancel the Energy Saver mode.

b Control Panel Power Switch (Sub Power Supply)

Press to turn the control panel ON or OFF. Press and hold
for more than three seconds to the machine to go into the
Shutdown mode. When turned OFF, the machine is in the
Sleep mode.

c Edit Pen
Use to press keys on the touch panel display, such as when
entering characters. If you lose the edit pen, contact your
local authorized Canon dealer. Do not use an object with a
sharp end, such as a pencil or ballpoint pen, instead of the
edit pen.

d Clip Holder
Place paper clips here.

e Counter Check key

Press to display the copy and print count totals on the touch
panel display.

f Stop key
Press to stop a job in progress, such as a scan or copy job.

g Start key
Press to start an operation.

h Main Power Indicator

Lights when the main power is turned ON.

g fe

j Processing/Data Indicator
Flashes or blinks green when the machine is performing
operations. When the Processing/Data indicator maintains a
steady green light, the received data is stored in memory.

k Clear key
Press to clear entered values or characters.

l Numeric keys
Press to enter numerical values.

m ID key
Press when setting or enabling Department ID
Management.

n Display Contrast Dial

Use to adjust the brightness of the touch panel display.

o Additional Functions key

Press to specify additional functions.

p Help key
Press to display explanations of modes or functions on the
touch panel display.

q Reset key
Press to restore the standard settings of the machine.

r Touch Panel Display

The settings screen for each function is shown on this
display.

i Error Indicator
Flashes or lights if there is an error in the machine. When
the Error indicator flashes, follow the instructions that
appear on the touch panel display. When the Error indicator
maintains a steady red light, contact your local authorized
Canon dealer.

System Configuration and Parts

1-15

Before You Start Using This Machine

Touch Panel Display

Before You Start Using This Machine

Page 1 of the Basic

Features Screen (Group A)

MEAP Application Screen

Page 2 of the Basic Features Screen

(Group B)

a Copy

i System Monitor

Press this key to access the machine's copying functions.

b Send
Press this key to access the machine's sending function if
the Universal Send Kit is activated.

c Mail Box
Press this key to access the machine's mailbox functions.

j Job/Print Status Display Area

The progress of jobs and copy operations, and the status of
devices and consumables are displayed here.

k Interrupt
Press to interrupt a copy job to make priority copies.

d Scan
Press this key to use the network scan function.

l Finisher
Press to select the Collate, Group, or Staple mode.

e
Press this key to gain access to hidden function keys. The
function keys are displayed on two screens. You can also
customize the order of the function keys in Settings for
Function Order in Common Settings (from the Additional
Functions screen).

f Adjust Contrast
Press [ ] or [ ] to manually control the copy exposure.
Press [A] to select or cancel the automatic exposure control.

g Original Type Selection

Press to make copies according to the type of original
([Text], [Text/Photo], [Printed Image], or [Photo]).

h Special Features
Press to select a Special Features mode.

1-16

Press to check the progress of a copy job, change the order

of printing, or cancel printing.

System Configuration and Parts

m Two-sided
Press to make [1 2-Sided], [2 2-Sided], [2 1-Sided], or
[Book 2-Sided] copies.

n Paper Select
Press to select the paper size/type and the paper source.

o Copy Ratio
Press to reduce or enlarge the copy size.
p 1:1
Press to make copies in the same size as your original.

q Printer
Press this key to access the machine's printing functions.

 [Send] appears if the Universal Send Kit is activated.

[Scan] appears only if the optional Printer Kit, Multi-PDL Printer Kit, or Network Multi-PDL Printer Unit is
installed.
[Printer] appears only if the optional Network Multi-PDL Printer Unit is installed.
You can set the initial screen (the first screen that appears when the machine is turned ON) from the
Additional Functions screen. The initial screen can be the Copy, Send, Mail Box, MEAP, or System
Monitor screen.

The top of the touch panel display may differ according to the optional equipment that is attached to the
machine.
Attached Optional Equipment

Displayed Function Keys

None (initial status of the iR6570/iR5570)

Printer Kit or Multi-PDL Printer Kit is attached
Network Multi-PDL Printer Unit is attached
Printer Kit or Multi-PDL Printer Kit is attached, and
Universal Send Kit is activated
Network Multi-PDL Printer Unit is attached and
Universal Send Kit is activated

System Configuration and Parts

1-17

1
Before You Start Using This Machine

NOTE

 The meanings of the icons that appears in the Job/Print Status Display Area (on the bottom left of the
screen) are described below:
Icon (Type of Job)

Description
Copy Job
Send Job

Printer Job

Before You Start Using This Machine

Mail Box Job

Report Job
Network Scan Job
Additional Functions Job
Icon (Machine Status)

Description
Error
Paper Jam
Staple Jam
Replace Toner Cartridge

1-18

System Configuration and Parts

Main Power and Control Panel Power

How to Turn ON the Main Power

Make sure that the power plug is firmly inserted into the power outlet.
WARNING
Do not connect or disconnect the power cord with wet hands, as this may result in electrical
shock.

Press the main power switch to ON (" I "

side). The main power switch is located
on the right side of the machine.
If you want to turn the main power OFF, make sure that
you first turn the control panel power switch OFF, and
then press the main power switch to the " " side.

OFF

side)

ON

( I side)

The main power indicator on the control panel lights

when the main power switch is turned ON.

IMPORTANT
If the main power indicator on the control panel does not light even though the main power switch is ON,
be sure to check the breaker to see if it is OFF. (See "When the Power Does Not Turn ON," in the
Reference Guide.)

Main Power and Control Panel Power

1-19

1
Before You Start Using This Machine

The machine is provided with two power switches, a main power switch and a control panel
power switch, as well as a breaker that detects excess current or leakage current.

The screens on the right are displayed

while the system software is loading.
If login authentication by a login service (SDL
(Simple Device Login) or SSO (Single
Sign-on)) is not set, and an application other
than MEAP is selected as the initial function in
Common Settings (from the Additional Functions screen):

Before You Start Using This Machine

The Start Up screen is displayed until the machine is

ready to scan.

The screen on the right is displayed when the

machine is ready to scan.
The machine is ready to scan in approximately 30
seconds (at a room temperature of 20C) after the
screen on the right appears.

1-20

Main Power and Control Panel Power

 If login authentication by the SDL or SSO

login service is not set, and MEAP is selected
as the initial function in Common Settings
(from the Additional Functions screen):
The Start Up screen is displayed until the machine is
ready to scan.

Before You Start Using This Machine

1
After the Start Up screen disappears, the MEAP
Start Up screen is displayed. (The background
colour of the screen is changed to brown.)
Press [] to switch to the Basic Features screen.

The MEAP Basic Features screen is displayed.

Main Power and Control Panel Power

1-21

 If login authentication by the SDL or SSO

login service is set:
The Start Up screen is displayed until the machine is
ready to scan.

Before You Start Using This Machine

1
After the Start Up screen disappears, the MEAP
Start Up screen is displayed regardless of the Initial
Function settings. (The background colour of the
screen is changed to brown.)

IMPORTANT
If you turn OFF the main power, wait at least 10 seconds
before turning the main power back ON.
Do not turn the main power OFF if the Universal Send Kit
is activated, and you want to be able to send or receive
I-fax documents. Sending or receiving I-fax documents
cannot be done when the power is turned OFF.
If SSO or SDL is set as the login service, the machine
will take longer to become ready to scan.

1-22

Main Power and Control Panel Power

Things You Must Do Before Using This Machine

IMPORTANT
If you attempt to use the machine without registering the necessary information correctly, the machine
may not function properly.
Network settings have to be specified in order to send scanned documents to an e-mail address, an
I-fax address, or a file server. (See the Network Guide.)

Setting the Current Date and Time

You can set the current date and time. The current date and time settings are used as standard
timer settings for functions that require them.
GMT:

The time at the Greenwich Observatory in England is called GMT

(Greenwich Mean Time).

Time Zone:

The standard time zones of the world are expressed globally in terms
of the difference in hours ( up to 12 hours) from GMT ( 0 hours). A
time zone is a region throughout which this time difference is the
same.

Daylight Saving Time: In some countries, time is advanced throughout the summer season.

The period in which this is applied is called "Daylight Saving Time."

NOTE
You can also specify to automatically synchronize the date and time with a server on the network from
the Additional Functions screen. (See Chapter 3, "Using a TCP/IP Network," in the Network Guide.

Things You Must Do Before Using This Machine

1-23

1
Before You Start Using This Machine

This section describes the important setting registrations and procedures that must be done
before the machine is used for sending operations. For the further details of the operations, see
"Things You Must Do Before Using This Machine" in the Sending Guide.

Press

Press [Date & Time Settings].

Enter the current date (day, month, year)

and time using
(numeric keys).

[System Settings].

Before You Start Using This Machine

If you are setting the Time Zone:

Press the Time Zone drop-down list select the
time zone where the machine is located.

NOTE
The default setting is 'GMT 00:00'.
If the desired time zone is not displayed, press [ ] or
[ ] to scroll through the list.

1-24

Things You Must Do Before Using This Machine

 If you are setting Daylight Saving Time:

Press [On] [Start Date].

Before You Start Using This Machine

1
Select the month and day from the Month and Day drop-down lists, respectively.
Press [-] or [+] to enter the time of day you want

Daylight Saving Time to take effect press [OK].

Press [End Date] make the settings in the same

way as [Start Date] press [OK].

NOTE
If you set Daylight Saving Time, the machine
automatically sets the standard time of the machine one
hour forward at the specified date and time.
The default setting is 'On'. Between 2:00 a.m. on the last
Sunday of March and 3:00 a.m. on the last Sunday of
October.
The time can be set in one hour increments, from 0 to 23
hours.

Things You Must Do Before Using This Machine

1-25

Press [OK].
The selected mode is set.

Registering the Unit's Name

Your name or company's name must be registered as the unit's name (a department name is
optional).

Before You Start Using This Machine

Press [Done] repeatedly until the Basic Features screen appears.

When you send a document, the recipient's machine displays or prints your name or company's
name (and department's name, if applicable) as the sender's information on the recording
paper.
NOTE
If SDL or the Local Device Authentication user authentication system of SSO is set as the login service:
- The e-mail address of the login user registered for SDL or the Local Device Authentication user
authentication system of SSO is displayed in the From field on the e-mail recipient's machine, instead
of the e-mail address registered in the Device Information settings for this machine. (See "Sending an
E-Mail Message," in the Sending Guide.)
- The e-mail address that you registered in the Device Information settings for this machine is displayed
in the From field on the I-fax recipients machine, and the e-mail address of the login user registered for
SDL or the Local Device Authentication user authentication system of SSO is displayed in the Sender
field. (See "Sending an I-Fax," in the Sending Guide.)
If the Domain Authentication user authentication system of SSO (including when performing Domain
Authentication with the 'Domain Authentication + Local Device Authentication' user authentication
system) is set as the login service:
- The e-mail address that you registered for Active Directory or NetSpot Accountant is displayed in the
From field on the e-mail recipient's machine, instead of the e-mail address that you registered in the
Device Information settings for this machine. (See "Sending an E-Mail Message," in the Sending
Guide.)
- The e-mail address that you registered in the Device Information settings for this machine is displayed
in the From field, and the e-mail address that you registered for Active Directory or NetSpot
Accountant is displayed in the Sender field on the I-fax recipient's machine. (See "Sending an I-Fax,"
in the Sending Guide.)

1-26

Things You Must Do Before Using This Machine

Press
[Communications Settings] [TX Settings] under <Common
Settings>.

Press [Unit Name].

Enter a name press [OK].

Before You Start Using This Machine

The selected mode is set.

Press [Done] repeatedly until the Basic Features screen appears.

Things You Must Do Before Using This Machine

1-27

Displaying a Help Screen

Pressing
brings up a guidance screen with information about the various features that are
available with your machine.

Before You Start Using This Machine

Usage Help
Pressing
after selecting a mode brings up a guide
screen with an explanation of that mode. Use this help
function if you do not understand how to use the mode you
are setting.
In this example, the Margin mode has been selected. If you
press
after pressing [Special Features] [Margin], the
Help Function screen appears as shown on the right.
To display the Help Menu screen, press [Help Menu].
To return to the screen for setting the Margin mode, press
[Done].
The Help Function Screen

Help Menu
To find the right mode for your particular needs or to find a
simple description of a mode, press
while the Basic
Features screen or Special Features screen is displayed.
The Help Menu screen appears on the touch panel display,
as shown on the right.
For example, if you are copying photo originals:

The Help Menu Screen

1-28

Displaying a Help Screen

Press [Making Copies] [Various originals].

Press [Photo original] or [Originals with Text/Photo] press [] or [] to

read the detailed information on the selected mode.

Press [Done] to return to the Various Originals screen.

Press [Done] to return to the Help Menu screen.

Before You Start Using This Machine

Displaying a Help Screen

1-29

Before You Start Using This Machine

1-30

Displaying a Help Screen

Routine Maintenance

CHAPTER
This chapter describes how to load paper, and replace toner.
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

2-1

Loading Paper
If the selected paper has run out during printing, a
screen prompting you to load paper appears on the
touch panel display.

IMPORTANT

Routine Maintenance

A screen prompting you to load paper also appears if the

selected paper drawer is not fully inserted into the
machine. Make sure that the paper drawer is properly in
place.
Do not load paper of an irregular size into the paper
drawers.
Do not load the following types of paper into the paper
drawers. Doing so may cause a paper jam.
- Severely curled or wrinkled paper
- Thin straw paper
- Transparencies
- Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of
this paper either.)
Before loading paper, align the edges of the paper on a flat surface.
Never place paper or any other items in the empty part of the drawer next to the paper stack. Doing so
may cause paper jams.

NOTE
If a message prompting you to load paper appears during printing, the remaining prints are
automatically made after you load the correct paper. If you select another paper drawer, the remaining
prints are made after you press [OK].
To cancel printing, press [Cancel].
The following paper sizes can be loaded into paper drawers 1, 2, 3, and 4:
- Paper drawers 1 and 2: A4
- Paper drawers 3 and 4: A3, A4, A4R, or A5R
For more information on available paper stock that can be loaded into the paper drawers, see "Available
Paper Stock," on p. 4-4.

2-2

Loading Paper

Press and release the button on the paper

drawer in which you want to load paper.

Routine Maintenance

2
Grip the handle, and pull out the paper
drawer until it stops.

Loading Paper

2-3

Open a package of paper, and remove the

paper stack.
CAUTION
When loading paper, take care not to cut your
hands on the edges of the paper.

IMPORTANT
Rewrap any remaining paper in its original package, and
store it in a dry place, away from direct sunlight.

NOTE

Routine Maintenance

For high-quality printouts, use paper recommended by Canon.

Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also,
you should always fan paper that has just been removed from a newly opened paper package.

2-4

Loading Paper

Load the paper stack into the paper drawer.

Even out the edges of the paper stack. Load the paper
stack against the right wall of the paper drawer.
When loading paper into the Paper Drawer 3 or 4 for the
first time, change the paper size plate to match the
paper size being loaded. (See "Adjusting a Paper
Drawer to Hold a Different Paper Size," in the Reference
Guide.)
When loading paper into the paper drawer, make sure
that the paper size setting is the same size of the paper
that is being loaded.

IMPORTANT
Paper which has been rolled or curled must be straightened out prior to use.
Make sure that the height of the paper stack does not exceed the loading limit mark (
the paper drawer.

) at the back of

NOTE
Paper Drawers 1 and 2 hold approximately 1,500 sheets of paper (80 g/m2).
Paper Drawers 3 and 4 hold approximately 550 sheets of paper (80 g/m2).
For more information on the print direction of preprinted paper (paper which has logos or patterns
already printed on it), see "Relationship between Original Orientation and Preprinted Paper Output
Chart," in the Reference Guide.

Loading Paper

2-5

Routine Maintenance

Gently push the paper drawer back into

the machine until it clicks into place in
the closed position.
CAUTION
When returning the paper drawer to its original
position, be careful not to get your fingers caught,
as this may result in personal injury.

IMPORTANT

2
Routine Maintenance

You will not be able to make copies or print if you load

paper that exceeds the loading limit, or if the paper drawer is not completely pushed into the machine.
Always check that the paper drawers are in place. If a paper drawer is overloaded, decrease the amount
of paper so that it does not exceed the loading limit.

2-6

Loading Paper

Replacing the Toner Cartridge

When there is only a small amount of toner remaining
inside the machine, the screen on the right appears on
the touch panel display. You can continue printing, but
at this time you should purchase new toner cartridge so
that you have it available when needed.

Routine Maintenance

When toner runs out completely and prints can no

longer be made, a screen with instructions on how to
replace the toner cartridge, like the one shown on the
right, appears on the touch panel display. Follow the
instructions on the touch panel display, and the
procedure described below to help you replace the
toner cartridge.
With [Recover Later], you can continue certain
operations, such as mode settings and scanning of
originals, even if you do not replace the toner cartridge
immediately.

CAUTION
Keep toner out of the reach of small children. If toner is ingested, consult a physician
immediately.
If toner gets onto your hands or clothing, wash it off immediately with cold water. Do not use
warm water as this may set the toner permanently, and you may not be able to remove the
toner stains.

Replacing the Toner Cartridge

2-7

IMPORTANT
Use only the toner cartridges intended for use with this machine.
Do not replace toner cartridges until the message prompting you to do so appears.
Do not replace toner cartridges while the machine is in the process of printing.

NOTE
When the message <Replace the toner cartridge.> appears, the remaining toner is low. It is
recommended that you get a new toner cartridge ready for replacement before the toner runs out.
If toner runs out during a print job, the remaining prints are made after you replace the toner cartridge.

Routine Maintenance

Open the toner replacement cover.

Lower the locking lever.

IMPORTANT
Make sure to lower the locking lever all the way to the
'Unlock' position. (Otherwise, you may not be able to
remove the toner cartridge.)

2-8

Replacing the Toner Cartridge

Remove the toner cartridge by

supporting it with both hands.
WARNING
Do not burn or throw used toner cartridges into
open flames, as this may cause the toner
remaining inside the cartridges to ignite, resulting
in burns or a fire.

CAUTION

Routine Maintenance

Do not touch the tip of the toner cartridge or

subject it to shock by hitting it. Doing so may
cause the toner cartridge to leak.

Remove the red protective cap from the

new toner cartridge by twisting it.

Replacing the Toner Cartridge

2-9

Insert the new toner cartridge.

Ribbed End of
the Toner Cartridge

IMPORTANT
Make sure the ribbed end of the toner cartridge with the
ridges of the tray. (You cannot load a toner cartridge
which is not made for this machine because the ribbed
end of the toner cartridge will not align with the ridges of
the tray.)
Insert the toner cartridge horizontally into the machine.
Otherwise, the toner cartridge may leak.
Ridges of the Tray

Routine Maintenance

2-10

Replacing the Toner Cartridge

Return the locking lever to its original

position.

CAUTION
When returning the locking lever to its original
position, be careful not to get your fingers caught,
as this may result in personal injury.

IMPORTANT

Routine Maintenance

Make sure to return the locking lever all the way to the
'Lock' position. (Otherwise, the toner cartridge will not be
inserted properly.)

Close the toner replacement cover.

CAUTION
When closing the toner replacement cover, be
careful not to get your fingers caught, as this may
result in personal injury.

Replacing the Toner Cartridge

2-11

Routine Maintenance

2-12

Replacing the Toner Cartridge

Troubleshooting

CHAPTER
This chapter explains what to do in response to a paper jam and an error message display.
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

3-1

Clearing Paper Jams

When paper is jammed, the screen indicating the location of the paper jam and instructions on
how to clear the paper jam appear on the touch panel display. This screen repeatedly appears
on the touch panel display until the paper jam is entirely cleared. The location of the paper jam
is indicated, by a red circle, on the top right corner of the screen.

WARNING
There are some areas inside the machine which are subject to high-voltages. When removing
jammed paper or when inspecting the inside of the machine, do not allow necklaces,
bracelets, or other metal objects to touch the inside of the machine, as this may result in
burns or electrical shock.

Troubleshooting

CAUTION
When removing jammed originals or paper, take care not to cut your hands on the edges of
the originals or paper.
When removing jammed paper, take care not to cut your hands on the edges of the paper. If
you cannot remove the paper, contact your local authorized Canon dealer.
When removing paper which has become jammed inside the machine, take care not to allow
the toner on the jammed paper to come into contact with your hands or clothing, as this will
dirty your hands or clothing. If they become dirty, wash them immediately with cold water.
Washing them with warm water will set the toner, and make it impossible to remove the toner
stains.
When removing paper which has become jammed inside the machine, remove the jammed
paper gently to prevent the toner on the paper from scattering and getting into your eyes or
mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and
immediately consult a physician.
The fixing unit and its surroundings inside the machine may become hot during use. When
removing jammed paper or when inspecting the inside of the machine, do not touch the fixing
unit and its surroundings, as doing so may result in burns or electrical shock.

NOTE
If paper is jammed in several locations, remove the jammed paper in the order indicated on the touch
panel display.

3-2

Clearing Paper Jams

Inspect all paper jam locations indicated on the touch panel display, and
remove any jammed paper.
See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can
follow the instructions on the touch panel display.
If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside
the machine.

IMPORTANT
If the machine's power is turned OFF when there is a paper jam, detection of paper jams in the paper
drawers is not possible after the power is turned back ON. Clear paper jams without turning the power
OFF.
If a paper jam occurs in the feeder, you cannot continue operating the machine. Follow the directions on
the touch panel display to clear the paper jam. (See "Feeder," in the Reference Guide.)
If the MEAP screen is displayed, a message appears in the Job/Print monitor area. Press [System
Monitor], and follow the procedures that appear on the touch panel display to help you remove the
jammed paper.

If a paper jam occurs inside the main unit:

See the instructions on the following section.

a Feeder (See "Feeder," in the Reference Guide.)

b
c
d

b Main Unit (Fixing Unit and Duplexing Unit) (See

"Main Unit (Fixing Unit and Duplexing Unit)," in the
Reference Guide.)

c Stack Bypass (See "Stack Bypass," in the Reference

Guide.)
d Right Cover (See "Inside the Upper and Lower Right
Covers," in the Reference Guide.)

gf

e Paper Drawers 3 and 4 (See "Paper Drawers 3 and 4," in the Reference Guide.)
f Paper Drawer 1 (See "Paper Drawer 1," in the Reference Guide.)
g Paper Drawer 2 (See "Paper Drawer 2," in the Reference Guide.)

NOTE
Some areas that are shown to have paper jams may not actually have paper jams. However, always
check all locations indicated on the touch panel display in the order that is given.

Clearing Paper Jams

3-3

3
Troubleshooting

 If a paper jam occurs inside an optional unit:

See the instructions on the following section.
a Paper Deck-V1 (See "Paper Deck-V1 (Optional)," in
the Reference Guide.)

b Finisher-T1 (See "Inside the Top Cover of the

Finisher-T1/Saddle Finisher-T2 (Optional)" or
"Output Delivery Unit of the Finisher-T1/Saddle
Finisher-T2 (Optional)," in the Reference Guide.)

Troubleshooting

c Saddle Finisher-T2 (See "Inside the Top Cover of the

Finisher-T1/Saddle Finisher-T2 (Optional)," "Output
Delivery Unit of the Finisher-T1/Saddle Finisher-T2
(Optional)," "Inside the Front Cover of the Saddle
Finisher-T2 (Optional)," or "Saddle Stitcher Unit
(Optional)," in the Reference Guide.)

d Puncher Unit-L1 (See "Puncher Unit-L1 (Optional),"

in the Reference Guide.)

3-4

Clearing Paper Jams

e Shift Tray-D1 (See "Shift Tray-D1 (Optional)," in the

Reference Guide.)

f Copy Tray-L1 (See "Copy Tray-L1 (Optional)," in the

Reference Guide.)

After you have removed all of the jammed paper at the locations indicated
on the touch panel display, restore all levers and covers to their original
positions.

Continue to follow the procedure and instructions displayed on the touch

panel display.
Once you have removed all of the jammed paper in locations other than the feeder, printing or copying
resumes.
If there is paper that still needs to be removed, a screen indicating how to clear that paper jam
appears on the touch panel display. Repeat the procedure from step 1.

NOTE
You do not have to re-enter the number of copies or prints, even if you are printing multiple sets. The
machine automatically recalculates the number of copies or prints to make based on the number of
sheets that have jammed.

Clearing Paper Jams

3-5

Troubleshooting

List of Error Messages

List of Error Codes without Messages
If a job or operation does not complete successfully, check the error code, and perform the
necessary operations according to the error code displayed. You can check the error code on
the Details screen under [Log] from the System Monitor screen. (See "Job Details," in the
Reference Guide.)

3
Troubleshooting

If a send or receive job does not complete successfully, the error code is printed in the Results
column on the Activity Report and Send Report. (See "Printing Communication Reports," in the
Sending Guide.)
Perform the necessary procedures according to the error code.
NOTE
If a send job is cancelled, <STOP> is printed in the Results column on the Send report.

# 001
Cause

Paper or originals are jammed.

Remedy

Remove any jammed paper or originals. (See "Clearing Paper Jams," or "Feeder," in the
Reference Guide.)

# 009

3-6

Cause 1

There is no paper.

Remedy

Load paper. (See "Paper Drawers," in the Reference Guide.)

Cause 2

The paper drawer is not inserted correctly into the machine.

Remedy

Insert the paper drawer properly. (See "Paper Drawers," in the Reference Guide.)

List of Error Messages

# 037
Cause

Documents could not be received because there was insufficient memory available.

Remedy

Erase unwanted documents and documents with errors from memory in order to increase the
amount of available memory. (See "Introduction to the Mail Box Functions," in the Copying
and Mail Box Guide, or "Receiving Documents," in the Sending Guide.)

# 099
Cause

Copying/Printing was interrupted.

Remedy

Try copying/printing again.

Cause

The specified Department ID does not exist, or the password has changed.

Remedy

Enter the correct Department ID or password using

panel, and try again.

(numeric keys) on the control

# 703
Cause

The hard disk is full, and no more images can be scanned.

Remedy 1

Wait a few moments, and try scanning again after other send jobs are complete.

Remedy 2

Erase documents stored in inboxes. If the machine still does not operate normally, turn the
main power OFF, and then back ON again.

# 711
Cause

The inbox memory is full.

Remedy

Erase the unnecessary documents stored in the inbox.

# 712
Cause

The maximum number of documents are already stored in the inbox.

Remedy

Erase the unnecessary documents stored in the inbox.

List of Error Messages

3-7

Troubleshooting

# 701

# 749
Cause

You could not execute the job because a service call message is being displayed.

Remedy

Turn the main power OFF, wait for three or more seconds, and turn the main power back ON.
If the machine still does not work normally, turn the main power OFF, disconnect the
machine, and contact your local authorized Canon dealer.

# 816

Cause

You cannot print because the set page Limit total has been reached.

Remedy

Contact your System Manager.

Troubleshooting

# 817
Cause

A communication error occurred with the remote copy printers.

Remedy

Check the network, and try again. If the machine still does not operate correctly, contact your
system manager.

# 823
Cause

Unable to connect with the remote copy printers.

Remedy

Check the network, and try again. If the machine still does not operate correctly, contact your
system manager.

# 824

3-8

Cause

A communication error occurred with the remote copy printers.

Remedy

Check the network, and try again. If the machine still does not operate correctly, contact your
system manager.

List of Error Messages

# 825
Cause

The Department ID and password of the copy job are not registered in the remote copy
printers. Printing cannot be performed because the ID and password of the reserved or
current print jobs have been deleted or the password has been changed.

Remedy

Register the Department ID and password of the copy job in the remote copy printers. Use
the remote copy printer in which the Department ID and password of the copy job are
registered. Try again with a different Department ID and password. If you do not know the
password, contact your system manager.

Cause

Device information could not be delivered because the client machine is processing a job.

Remedy

Try delivering device information again after the client machine finishes processing the job.

Cause

Device information could not be delivered because a screen relating to the delivered device
information is being displayed.

Remedy

Try delivering the device information again after the screen is cleared from the client
machine.

Troubleshooting

# 849

# 850

# 851
Cause 1

There is insufficient memory remaining in the system.

Remedy

Check the system's available memory, and delete any unnecessary documents stored in the
inboxes.

Cause 2

The scanned document cannot be stored because there are more than 100 documents in the
specified inbox.

Remedy

If there are a large number of documents, delete them from the specified inbox.

List of Error Messages

3-9

# 852
Cause

An error occurred because the main power switch was turned OFF while a job was being
processed.

Remedy

Check to see if the main power switch is turned ON. Try processing the job again, if
necessary.

# 853
Cause

When trying to print a large number of pages, the job is not performed due to insufficient
memory resources.

Remedy

Reduce the number of pages to print, or perform the print job again when no other jobs are
reserved.

3
Troubleshooting

# 854
Cause

Device information could not be delivered because the client machine has Restrictions for
Receiving Device Info. in Device Information Delivery Settings in System Settings (from the
Additional Functions screen) set to 'On'.

Remedy

Try delivering device information again after setting Restrictions for Receiving Device Info. in
Device Information Delivery Settings in System Settings (from the Additional Functions
screen) to 'Off'.

# 855

3-10

Cause

Device information could not be delivered because a language that the client machine cannot
handle was included in the device information.

Remedy

Contact your local authorized Canon dealer.

List of Error Messages

Appendix

CHAPTER
This chapter provides other useful information.

Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4-1

Multifunctional Operations
The iR6570/iR5570 offers the user many functions, such as printing, scanning, copying, and
sending, which can be used together. The following table provides you with the details of
multifunctional operations.
: Available
: Unavailable
: Available, but with conditions
Receive

Appendix

via
Network

Send

Print
Data

via
Network

Scan
Copy/
Mail
Box

Print

Send

Copy

RX
Document

Print
Data

Copy:
Scan
and
Print

via
Receive Network
Print Data
Send

Scan

*3

*3

Copy/
Mail Box
*3

Copy

*1

*1

*1*3

*1*3

*2

*2
*2*3

RX
Document

*3

*1

*1*3

*2

*2*3

Print Data

*3

*1

*1*3

*2

*2*3

Copy:
Scan and Print

4-2

*3

via
Network

Send

Print

*3

Multifunctional Operations

*2

*2

*2
*2

*1 The machine's performance may be affected if image processing, such as compression, enlargement/reduction, and
rotation, are carried out.
*2 The output order of competing jobs varies, depending on whether an optional finisher is attached.
When an optional finisher is attached: one set is output alternately for each job
When an optional finisher is not attached: one page is output alternately for each job
*3 The machine's processing speed may be lowered.

NOTE
The machine's performance may be affected if several network send and receive jobs are being carried
out at the same time.
The operation of printing data from an inbox is included in "Print Data" under "Print" in the table.
The operation of printing remote copy jobs or cascade copy jobs is included in "Copy" under "Print" in
the table.

Appendix

Multifunctional Operations

4-3

Available Paper Stock

The paper types that can be used with this machine are shown in the following table. Icons
indicating the type of paper loaded in each paper drawer can be displayed on the paper
selection screen if you store that information in the machine beforehand. (See "Identifying the
Type of Paper in a Paper Source," in the Reference Guide.)
: Available

: Unavailable
Paper Source

Paper Type

Paper Drawer 1
and 2
(64 to 200 g/m2)

Paper Drawer 3
and 4
(64 to 200 g/m2)

Appendix

Plain*1
Recycled*1
Color*1
Pre-punched*1
Letterhead
Heavy*2
Tracing Paper*3
Transparency*4
Labels
Tab Paper*5
*1 Plain, Recycled, Color, and Pre-punched paper are from 64 to 90 g/m2.
*2 Heavy paper are from 91 to 200 g/m2.
*3 Some types of tracing paper cannot be used.
*4 Use only A4 transparencies made especially for this machine.
*5 Tab Feeding Attachment-A1 is necessary.

4-4

Available Paper Stock

Stack Bypass
(64 to 200 g/m2)

Paper Deck
(optional)
(64 to 200 g/m2)

Paper Source
Paper Size

Width x Length

A3

297 mm x 420 mm

A4

297 mm x 210 mm

A4R

210 mm x 297 mm

A5R

148 mm x 210 mm

Free Size

99 mm x 148 mm to
297 mm x 432 mm

Paper
Drawer
1 and 2

Paper
Drawer
3 and 4

Stack
Bypass

Paper
Deck

NOTE
For instructions on loading paper, see the following sections:
- Paper Drawers: "Loading Paper," in the Reference Guide
- Paper Deck: "Loading Paper," in the Reference Guide
- Stack Bypass: "Making Prints Using the Stack Bypass," in the Reference Guide
The Paper Deck-V1 is optional.

Available Paper Stock

Appendix

4-5

Check Sheet for the Periodic Inspection of the

Breaker
Copy this page for future use, and store it in a safe place near the machine in order to document
your periodic inspections of the breaker.

How to Inspect the Breaker Periodically

Follow the procedure described in "Periodic Inspection of the Breaker," on p. xxiv, once or twice a month.

How to Fill in This Check Sheet

Fill in the date of inspection and the name of the inspector.
When the inspection is completed successfully, write a check mark under "OK."
If not, contact your local authorized Canon dealer. (Also, write a check mark under "NG" (No Good).)

Inspector

Result
OK
NG

Date of
Inspection

Appendix

Date of
Inspection

4-6

Check Sheet for the Periodic Inspection of the Breaker

Inspector

Result
OK
NG

Printed on non-chlorine bleached paper.

Imprim sur papier blanchi sans chlore.
Gedruckt auf chlorfrei gebleichtem Papier.
Stampato su carta sbiancata senza cloro.

CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

CANON U.S.A., INC.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

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6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada

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Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands

CANON FRANCE S.A.S.

17, quai du Prsident Paul Doumer 92414 Courbevoie Cedex, France
CANON COMMUNICATION & IMAGE FRANCE S.A.S. (Pour les utilisateurs de limprimante laser uniquement)
12, rue de l'Industrie 92414 Courbevoie Cedex, France

CANON (U.K.) LTD.

Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom

CANON DEUTSCHLAND GmbH

Europark Fichtenhain A10, 47807 Krefeld, Germany

CANON ITALIA S.p.A.

Via Milano, 8 20097 San Donato Milanese (MI) Italy

CANON LATIN AMERICA, INC.

703 Waterford Way Suite 400 Miami, Florida 33126 U.S.A.

CANON AUSTRALIA PTY. LTD

1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia

CANON CHINA CO., LTD

15F, North Tower, Beijing Kerry Centre, 1 Guang Hua Road, Chao Yang District, 100020, Beijing, China

CANON SINGAPORE PTE. LTD.

1 HarbourFront Avenue #04-01 Keppel Bay Tower, Singapore 098632

CANON HONGKONG CO., LTD

19/F., The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong

FA7-6725 (020)

CANON INC. 2005

PRINTED IN GERMANY