Quick Guide To Getting Started

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Avon Products av007822a_3691_1 Proof 1

KNOW YOUR PRODUCTS

SELL MORE PRODUCTS

Quick Guide TO GETTING STARTED

The best way to learn about the products you are selling is to read the Whats New every Campaign.
It highlights product benets, gives you selling tips and lets you reserve quantities of popular new
products in advance. It also features SAMPLES and DEMOS for your Customers to try. Always order
more brochures than your current number of Customers and challenge yourself to approach new people.

TIPS:

OPEN DOORS
WITH MAKEUP AND
PERSONAL CARE
Color and Personal Care items are an
affordable way to attract new Customers.

Whatever the season, Moisture Therapy,


Foot Works, Skin So Soft and Bug Guard
Plus are a few Avon essentials that can be
enjoyed year-round.

To learn more about Avons latest


beauty products, go to yourAVON.com
>Training>Avon Pathways.
Try these words:
I know you love color. Our new
lipstick comes in 12 shades!
Lets find your perfect color(s).

March 2014
Avon Products, Inc.
59081-9

BUILD YOUR BUSINESS


WITH FRAGRANCE
How about wearing Avon fragrance
wherever you go...Take the bottle with
you and show it off.
Point out scented brochure pages
or attach samples to the brochure,
then follow up to get feedback.
Try these words:
This new Fragrance would make
a beautiful gift. What birthdays
[anniversaries, holidays] do you
have coming up?

Our promise to every new


Representative is to help you get
started. And well match your
commitment to growing your Avon
business with guidance and support
every step of the way.
As is true with all sales businesses,
success depends on finding
Customers who want to shop
with you, then providing top-notch
service and following up often
to keep the connection alive.

SKIN CARE HAS


TREMENDOUS
EARNING POTENTIAL
Avon features a wide variety of
cutting-edge, affordable Skin
Care products.
Know the facts. Read and reference the

So, reach out and connect with


Customers. Give them a real
alternative to shopping in a store.
After all, the difference between
the Avon Brochure and a department
store is YOUyour products and,
best of all, YOUR SERVICE.

Essential Skin Care Guide and the Skin


Care Conversation Card to break the ice.
(Find these tools on yourAVON.com>
Campaign Planning>Anew Central.)
Try these words:
I know that youve been concerned
about sun exposure with your new job.
I recommend a good eye cream and a
moisturizer with SPF.

Eddie Silcock
Vice President,
US Sales

LET YOUR PERSONAL TOUCH BE THE DIFFERENCE.


And know that were behind you every step of the way.
Cyan Magenta Yellow Black

Avon Products av007822a_3691_2 Proof 1

Success Can Be Easy... ONE STEP AT A TIME!


re

Be sure to check your address book, cell phone contacts

rm

fo

invitation list

Insp

Create your

I n v i te

In

and holiday mailing list for more names.

Believe
IN YOUR

1
2
3
4
5
6
7
8
SUCCESS
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

WITH AVON

Write down everyone you come in contact with. If you dont know
names, you can write school or hair salon for locations where
you will invite people to browse your brochure.

26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
Put a check mark next to the names of the people youll invite
to the next Avon Opportunity Meeting.
21

1
FIND CUSTOMERS.
Contact all of the people on your
Invitation List to share a brochure.
You can even ask them for referrals.

INVEST IN YOURSELF.

For EACH Campaign of $100 or


more in your first 4 Campaigns
of selling, you can earn FREE
Avon products.

Just YOU!

Practice the Power of 3 by


introducing your brochures
to 3 new people every day.

AN EXCLUSIVE OFFER FOR


NEW REPRESENTATIVES

Listen to the Making the Shift


CD that came in your New
Representative kit.
Go to yourAVON.com>
Training Tab>
Avon Pathways
Welcome
and register
to Avon
for the next
Webinar every
Welcome to
Monday night
at 8 pm, ET.
Avon Webinar.

4 Campaigns! 4 Orders! 4 Unique Product Rewards!

Each Campaign you PLACE a $100 ORDER with Avon you'll receive*...
1st Campaign

$19 value

2nd Campaign

$25 value

BONUS!

Over $125 value!

3rd Campaign

4th Campaign

$23

value

$30

value

MANAGE YOUR
BUSINESS WITH YOUR
WEB OFFICE.
Place Orders
Manage your Account
Create Invoices
Track Customer History
Send forwardable
product emails
TIP: Include your web
address on everything you
give to Customers.

Ask for the


order
by saying:
What can I order
for you today?

YOUR GUIDE
TO PLANNING
CAMPAIGN

Tips on how to GROW your CUSTOMERS

Import your social media contacts.


(Refer to Avons Social Media
guidelines on yourAVON.com.)
Find Customers who work in an
office where one brochure can
be shared.

Register
at yourAVON.com
and serve Customers
from your personalized
Web page and
online store.

Earn an EXTRA BONUS


product bundle when you
place your 5th order AND
meet Campaign targets!

Create your personal web page


to invite long distance Customers.
Orders can even be delivered
directly to them!

JUST 4 YOU!

Make sure to
wear your button
for an easy
conversation
starter!

This program begins with new Representatives whose rst Campaign order is placed in Campaign 10 National (Campaign 12 Trendsetter). Incentive ends Campaign 26, 2014. Reinstatements do not count as New Representatives for
this program. To count for this program orders must be submitted and paid on time as dened in the Avon Independent Sales Representative Policies located on yourAVON.com. Direct Delivery and Sales Center Award Sales count toward
order size for this program. Breast Cancer and Domestic Violence cause products do not count toward order size for this program. Bonus Dollars, including Double and Triple Dollars, are not included in Award Sales for this program.
Avon reserves the right to substitute a reward of equal value, change product selection, rules and regulations at any time, at its sole discretion. Products received cannot be redeemed for cash or credit towards your Avon account. New
Representatives in the Caribbean Divisions (Carnival, Sunshine & Oceanview) are eligible to participate. Avon reserves the right to audit all performance data when determining reward eligibility and reserves the right to disqualify any
Representative it determines has violated principles of fairness or program intent. Representative's account must be active and past due no more than $0. Void where prohibited. All dollars shown are in U.S. dollars.

Products shown
may vary.
See your Just 4 YOU
flyer for all details.

Try these
words:
I noticed your
beautiful skin!
Avon has some new
spring colors that
would look great
on you.

TIP: Wear your AVON button for


an easy conversation starter.

dramatic
tic

LIFT
FT
T

no drastic effort needed


eeded

3
FOLLOW UP 2-3 DAYS
BEFORE EACH ORDER
IS DUE:

Set aside time each week


to complete 1-2 Training
Modules starting with these:
Getting Started on

RECEIVE

TRIPLE
LE
ARS
DOLLARS

IN AWARD SALES ON C-7 BEAUTY


TY PRODUCT
PRODUCTS
TS
SEE PG. 2.

Launching Your

Email or text your long


distance Customers.

Money Management

Avon Business
Online Ordering
Beauty Basics

SUBMIT YOUR ORDER* AND


BOOST YOUR BUSINESS.

DELIVER ORDERS
AND COLLECT
CUSTOMER PAYMENTS.

Go to yourAVON.com and follow


the prompts for placing your order.

Pack each order from your


Customer Order Forms.

Dont forget to order brochures,


samples and business tools.

Include a new brochure,


samples and a prospecting
flyer to introduce the earning
opportunity. (Print it at
yourAVON.com>Sales
Leadership>Materials &
Resources.)

Be your own testimonial! Choose


1-3 products that you can start
using on a daily basis.
While youre placing your order,
boost your business even more
by ordering the Business Booster,
which includes additional products,
tools and training tips. For your
investment of $35, you will get
a supply of advanced tools,
products & samples to use
to grow your business!

Every
Campaign, read
the Whats New
to learn about
n
new
products and
s
special
offers for
Representatives.
R

yourAVON.com

Call or text everyone who


received a brochure. (Standard
text message rates may apply.)

Post an order due reminder


on your social media.

INTRODUCING OUR
LATEST GRAVITY-DEFYING
NG
BREAKTHROUGH

TIP: With Avon, you received a credit limit when you were
appointed as an Avon Representative. You may be required to
pay a deposit if your order exceeds your credit limit. Find your
credit limit by clicking on the PINK New Representative Page
Box in the right corner on your home page at yourAVON.com.

PAY YOUR AVON


ACCOUNT.

You may accept cash,


debit/credit cards, money
orders or personal checks
made out to you, not Avon.
TIP: Never leave products
without getting payment in full
at the time of delivery.

Pay online, by phone,


or on your mobile device
with your debit/credit
card, prepaid card, or
QuikPAY.**
You can also pay by
money order, or with
a personal check.
After paying your bill to
Avon, the rest of what
you collected is yours
to keep!
Note: You must pay Avon
in full before you submit
your next order.

your EARNINGS
LEADERSHIP
REWARDS
PROGRAM

+
SHOW OTHERS HOW
TO DO WHAT YOU DO.
The Sales Leadership Jump
Start bonus program gives
you the power to increase your
earnings when you build and
develop a team.
Go to yourAVON.com>Sales
Leadership>Jump Start to learn more.

*Check your Campaign Selling Calendar for order submission and delivery dates on
yourAVON.com under Campaign Tools. ** See back of Credit Card slip for current policies.

Cyan Magenta Yellow Black

Avon Products av007822a_3691_2 Proof 1

Success Can Be Easy... ONE STEP AT A TIME!


re

Be sure to check your address book, cell phone contacts

rm

fo

invitation list

Insp

Create your

I n v i te

In

and holiday mailing list for more names.

Believe
IN YOUR

1
2
3
4
5
6
7
8
SUCCESS
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

WITH AVON

Write down everyone you come in contact with. If you dont know
names, you can write school or hair salon for locations where
you will invite people to browse your brochure.

26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
Put a check mark next to the names of the people youll invite
to the next Avon Opportunity Meeting.
21

1
FIND CUSTOMERS.
Contact all of the people on your
Invitation List to share a brochure.
You can even ask them for referrals.

INVEST IN YOURSELF.

For EACH Campaign of $100 or


more in your first 4 Campaigns
of selling, you can earn FREE
Avon products.

Just YOU!

Practice the Power of 3 by


introducing your brochures
to 3 new people every day.

AN EXCLUSIVE OFFER FOR


NEW REPRESENTATIVES

Listen to the Making the Shift


CD that came in your New
Representative kit.
Go to yourAVON.com>
Training Tab>
Avon Pathways
Welcome
and register
to Avon
for the next
Webinar every
Welcome to
Monday night
at 8 pm, ET.
Avon Webinar.

4 Campaigns! 4 Orders! 4 Unique Product Rewards!

Each Campaign you PLACE a $100 ORDER with Avon you'll receive*...
1st Campaign

$19 value

2nd Campaign

$25 value

BONUS!

Over $125 value!

3rd Campaign

4th Campaign

$23

value

$30

value

MANAGE YOUR
BUSINESS WITH YOUR
WEB OFFICE.
Place Orders
Manage your Account
Create Invoices
Track Customer History
Send forwardable
product emails
TIP: Include your web
address on everything you
give to Customers.

Ask for the


order
by saying:
What can I order
for you today?

YOUR GUIDE
TO PLANNING
CAMPAIGN

Tips on how to GROW your CUSTOMERS

Import your social media contacts.


(Refer to Avons Social Media
guidelines on yourAVON.com.)
Find Customers who work in an
office where one brochure can
be shared.

Register
at yourAVON.com
and serve Customers
from your personalized
Web page and
online store.

Earn an EXTRA BONUS


product bundle when you
place your 5th order AND
meet Campaign targets!

Create your personal web page


to invite long distance Customers.
Orders can even be delivered
directly to them!

JUST 4 YOU!

Make sure to
wear your button
for an easy
conversation
starter!

This program begins with new Representatives whose rst Campaign order is placed in Campaign 10 National (Campaign 12 Trendsetter). Incentive ends Campaign 26, 2014. Reinstatements do not count as New Representatives for
this program. To count for this program orders must be submitted and paid on time as dened in the Avon Independent Sales Representative Policies located on yourAVON.com. Direct Delivery and Sales Center Award Sales count toward
order size for this program. Breast Cancer and Domestic Violence cause products do not count toward order size for this program. Bonus Dollars, including Double and Triple Dollars, are not included in Award Sales for this program.
Avon reserves the right to substitute a reward of equal value, change product selection, rules and regulations at any time, at its sole discretion. Products received cannot be redeemed for cash or credit towards your Avon account. New
Representatives in the Caribbean Divisions (Carnival, Sunshine & Oceanview) are eligible to participate. Avon reserves the right to audit all performance data when determining reward eligibility and reserves the right to disqualify any
Representative it determines has violated principles of fairness or program intent. Representative's account must be active and past due no more than $0. Void where prohibited. All dollars shown are in U.S. dollars.

Products shown
may vary.
See your Just 4 YOU
flyer for all details.

Try these
words:
I noticed your
beautiful skin!
Avon has some new
spring colors that
would look great
on you.

TIP: Wear your AVON button for


an easy conversation starter.

dramatic
tic

LIFT
FT
T

no drastic effort needed


eeded

3
FOLLOW UP 2-3 DAYS
BEFORE EACH ORDER
IS DUE:

Set aside time each week


to complete 1-2 Training
Modules starting with these:
Getting Started on

RECEIVE

TRIPLE
LE
ARS
DOLLARS

IN AWARD SALES ON C-7 BEAUTY


TY PRODUCT
PRODUCTS
TS
SEE PG. 2.

Launching Your

Email or text your long


distance Customers.

Money Management

Avon Business
Online Ordering
Beauty Basics

SUBMIT YOUR ORDER* AND


BOOST YOUR BUSINESS.

DELIVER ORDERS
AND COLLECT
CUSTOMER PAYMENTS.

Go to yourAVON.com and follow


the prompts for placing your order.

Pack each order from your


Customer Order Forms.

Dont forget to order brochures,


samples and business tools.

Include a new brochure,


samples and a prospecting
flyer to introduce the earning
opportunity. (Print it at
yourAVON.com>Sales
Leadership>Materials &
Resources.)

Be your own testimonial! Choose


1-3 products that you can start
using on a daily basis.
While youre placing your order,
boost your business even more
by ordering the Business Booster,
which includes additional products,
tools and training tips. For your
investment of $35, you will get
a supply of advanced tools,
products & samples to use
to grow your business!

Every
Campaign, read
the Whats New
to learn about
n
new
products and
s
special
offers for
Representatives.
R

yourAVON.com

Call or text everyone who


received a brochure. (Standard
text message rates may apply.)

Post an order due reminder


on your social media.

INTRODUCING OUR
LATEST GRAVITY-DEFYING
NG
BREAKTHROUGH

TIP: With Avon, you received a credit limit when you were
appointed as an Avon Representative. You may be required to
pay a deposit if your order exceeds your credit limit. Find your
credit limit by clicking on the PINK New Representative Page
Box in the right corner on your home page at yourAVON.com.

PAY YOUR AVON


ACCOUNT.

You may accept cash,


debit/credit cards, money
orders or personal checks
made out to you, not Avon.
TIP: Never leave products
without getting payment in full
at the time of delivery.

Pay online, by phone,


or on your mobile device
with your debit/credit
card, prepaid card, or
QuikPAY.**
You can also pay by
money order, or with
a personal check.
After paying your bill to
Avon, the rest of what
you collected is yours
to keep!
Note: You must pay Avon
in full before you submit
your next order.

your EARNINGS
LEADERSHIP
REWARDS
PROGRAM

+
SHOW OTHERS HOW
TO DO WHAT YOU DO.
The Sales Leadership Jump
Start bonus program gives
you the power to increase your
earnings when you build and
develop a team.
Go to yourAVON.com>Sales
Leadership>Jump Start to learn more.

*Check your Campaign Selling Calendar for order submission and delivery dates on
yourAVON.com under Campaign Tools. ** See back of Credit Card slip for current policies.

Cyan Magenta Yellow Black

Avon Products av007822a_3691_1 Proof 1

KNOW YOUR PRODUCTS

SELL MORE PRODUCTS

Quick Guide TO GETTING STARTED

The best way to learn about the products you are selling is to read the Whats New every Campaign.
It highlights product benets, gives you selling tips and lets you reserve quantities of popular new
products in advance. It also features SAMPLES and DEMOS for your Customers to try. Always order
more brochures than your current number of Customers and challenge yourself to approach new people.

TIPS:

OPEN DOORS
WITH MAKEUP AND
PERSONAL CARE
Color and Personal Care items are an
affordable way to attract new Customers.

Whatever the season, Moisture Therapy,


Foot Works, Skin So Soft and Bug Guard
Plus are a few Avon essentials that can be
enjoyed year-round.

To learn more about Avons latest


beauty products, go to yourAVON.com
>Training>Avon Pathways.
Try these words:
I know you love color. Our new
lipstick comes in 12 shades!
Lets find your perfect color(s).

March 2014
Avon Products, Inc.
59081-9

BUILD YOUR BUSINESS


WITH FRAGRANCE
How about wearing Avon fragrance
wherever you go...Take the bottle with
you and show it off.
Point out scented brochure pages
or attach samples to the brochure,
then follow up to get feedback.
Try these words:
This new Fragrance would make
a beautiful gift. What birthdays
[anniversaries, holidays] do you
have coming up?

Our promise to every new


Representative is to help you get
started. And well match your
commitment to growing your Avon
business with guidance and support
every step of the way.
As is true with all sales businesses,
success depends on finding
Customers who want to shop
with you, then providing top-notch
service and following up often
to keep the connection alive.

SKIN CARE HAS


TREMENDOUS
EARNING POTENTIAL
Avon features a wide variety of
cutting-edge, affordable Skin
Care products.
Know the facts. Read and reference the

So, reach out and connect with


Customers. Give them a real
alternative to shopping in a store.
After all, the difference between
the Avon Brochure and a department
store is YOUyour products and,
best of all, YOUR SERVICE.

Essential Skin Care Guide and the Skin


Care Conversation Card to break the ice.
(Find these tools on yourAVON.com>
Campaign Planning>Anew Central.)
Try these words:
I know that youve been concerned
about sun exposure with your new job.
I recommend a good eye cream and a
moisturizer with SPF.

Eddie Silcock
Vice President,
US Sales

LET YOUR PERSONAL TOUCH BE THE DIFFERENCE.


And know that were behind you every step of the way.
Cyan Magenta Yellow Black

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