Scribd Logo
Upload

Welcome to Scribd!

  • 24 views

    William Greenwood Resume2

    Uploaded by

    api-273241976
    William Greenwood is seeking a position as a Guest Service Agent with Marriott. He has a background in customer service and front desk experience working as a Guest Service Agent for Bwi FarField Inn & Suites By Marriott. He also has retail experience as a Sales Associate at Andrew Marc and Against All Odds. Greenwood is currently pursuing a degree in Registered Nursing from Community College of Baltimore County and volunteers at Solo Gibbs Recreational Center.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    William Greenwood Resume2

    Uploaded by

    api-273241976
    24 views2 pages
    William Greenwood is seeking a position as a Guest Service Agent with Marriott. He has a background in customer service and front desk experience working as a Guest Service Agent for Bwi FarField Inn & Suites By Marriott. He also has retail experience as a Sales Associate at Andrew Marc and Against All Odds. Greenwood is currently pursuing a degree in Registered Nursing from Community College of Baltimore County and volunteers at Solo Gibbs Recreational Center.

    Original Title

    william greenwood resume2

    Copyright

    © © All Rights Reserved

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    William Greenwood is seeking a position as a Guest Service Agent with Marriott. He has a background in customer service and front desk experience working as a Guest Service Agent for Bwi FarField Inn & Suites By Marriott. He also has retail experience as a Sales Associate at Andrew Marc and Against All Odds. Greenwood is currently pursuing a degree in Registered Nursing from Community College of Baltimore County and volunteers at Solo Gibbs Recreational Center.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    24 views2 pages

    William Greenwood Resume2

    Uploaded by

    api-273241976
    William Greenwood is seeking a position as a Guest Service Agent with Marriott. He has a background in customer service and front desk experience working as a Guest Service Agent for Bwi FarField Inn & Suites By Marriott. He also has retail experience as a Sales Associate at Andrew Marc and Against All Odds. Greenwood is currently pursuing a degree in Registered Nursing from Community College of Baltimore County and volunteers at Solo Gibbs Recreational Center.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 2

    William Greenwood

    3452 6th street


    Baltimore, MD, 21223
    (443)-852-2234
    [email protected]
    Objective:
    Looking for a position of Guest Service Agent with Marriott where I can make the most of my
    front desk and customer service skills.
    Skill Profile:
    Self- motivated, ambitious and hard-working
    Strong organizational and communication skills
    Programming skills with networks
    Tolerant and flexible, adjusts to different situations.
    Can function Microsoft Word and Power-Point
    Education:
    Community College of Baltimore County, Catonsville MD
    Major: Registered Nurse
    September 2012 Present
    Experience:
    April 2013 - Present
    Bwi FarField Inn & Suites By Marriott
    Linthicum, MD 21090
    Guest Service Agent
    To create 100% guest satisfaction by providing efficient and effective front desk service

    Gives personal attention, takes personal responsibility and uses teamwork when
    providing guest
    service
    Seek to understand the guest, internal and external customer and meet and exceed the
    needs of both the customer and the company
    Demonstrate personal ownership of tasks and follow through to get the required results

    Work well in a team environment and motivate teams to sustain exceptional levels of
    Performance
    December 2011-March 2012
    Andrew Marc
    Arundel Mills Mall

    7000 Arundel Mills Cir,


    Hanover, MD 21076
    Sales Associate
    Greeted customers and determined their needs and wants

    Discussed type, quality and number of merchandise required for purchase

    Recommended merchandise based on individual requirements

    Advised customers on utilization and care of merchandise

    Provided advice to clients regarding particular products or services

    Explained the use and advantage of merchandise to customers

    Answered customers queries and concern

    August 2012-November 2012


    Against All odds
    Arundel Mills Mall
    7000 Arundel Mills Cir,
    Hanover, MD 21076
    Sales Assoicate
    Directs customers by escorting them to racks and counters; suggesting items.
    Helps customer make selections by building customer confidence; offering suggestions
    and opinions.
    Documents sale by creating or updating customer profile records.
    Keeps clientele informed by notifying them of preferred customer sales and future
    merchandise of potential interest.
    Volunteer
    Solo Gibbs Recreational Center

    2011- Present

    You might also like