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Case Study-2 Air Ticket Reservation System

This case study describes an air ticket reservation system that automates reservation functions for an airline. The system allows for maintenance of user accounts and flight databases, reservation and cancellation of air tickets, flight schedule inquiries, and generation of reports. It updates ticket availability after bookings and cancellations and handles payment processing and account maintenance. The overall goal is to help airlines efficiently manage ticket reservations, bookings, and passenger lists.

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Sukh Vir
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96 views

Case Study-2 Air Ticket Reservation System

This case study describes an air ticket reservation system that automates reservation functions for an airline. The system allows for maintenance of user accounts and flight databases, reservation and cancellation of air tickets, flight schedule inquiries, and generation of reports. It updates ticket availability after bookings and cancellations and handles payment processing and account maintenance. The overall goal is to help airlines efficiently manage ticket reservations, bookings, and passenger lists.

Uploaded by

Sukh Vir
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CASE STUDY- 2

AIR TICKET RESERVATION SYSTEM


Air ticket reservation system is software required to automate the
Reservation System for an Airline at an Airport or elsewhere Primary task
deals with the following functionalities:
1. Maintenance of user account.
2. Maintenance of flight database i.e. flight number, timing, number of
seats, etc.
3. Reservation of Air tickets.
4. Cancelling of Air tickets.
5. Enquiry about flight schedules, fares, timings, etc.
6. Reports regarding day-to-day bookings, ticket availability,
passengers database etc.
Air ticket may be issued on demand for any flight to and from any
destination for any date and in any class as desired by the passenger
depending on the availability.
After an issue or cancellation of the ticket the corresponding information
has to be updated so that the ticket availability shows the status of seats
actually available/unavailable. Enquiries made by the passenger also
need to be furnished disclosing the timing and availability of flight and air
tickets in particular classes for the dates provided by the enquirer.
For the sale of an air ticket or for its cancellation, money will be paid or
refunded and thus there will be need for account maintenance, which
may ledger, sale book receipt, etc.
The system is expected to be able to help in the running of the air ticket
reservation counter at an airport or elsewhere, thus helping in the overall
functioning of any airlines government or private.

There will also be kept a detailed account of the entire passenger list for
all flights thus aiding in cross checking any information that may be of use
to the airline or any other authorities.

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