Presenter Handbook

YOUNIQUE P RE SE NT ER
PRESENTERS HANDBOOK
PAGE 1
H ANDB OO K
TABLE OF CONTENTS
Welcome .. 3
Corporate & Upline Contacts .. 4
What to Do Right Away 6
Understanding Compensation... 7
Parties & Ordering....... 10
Makeup Profile 15
Selling 101.. 19
Sponsoring New Presenters. 20
How to Build it Big. 23
Checklist for New Presenters.. 25
Facebook Marketing 26
Balancing Your Time.. 30
Organize Your Business.. 31
Goal Setting. 32
Recommended Reading List 33
Be Younique 24/7 34
13 Things Mentally Strong People Avoid.. 35
Younique Quality Guarantee 37

Product Education 38
PAGE 2
H ANDB OO K
H ANDB OO K
Welcome to Younique!!
We are so happy that you have decide to join Younique! Starting a new venture and business can
sometimes be a little overwhelming. The biggest question is always where to start. We are here to help
you understand the basics of Younique and our business so you can begin earning right away. And, of
course, to show you the fun rewards as well!!
The opportunity is HUGE with Younique!! We are so excited to see what we can accomplish as we work
closely together. Now is the time to start dreaming BIG BIG dreams!! With Younique, so much is
possible if you put in the work and effort.
What are the things YOUVE always wanted in life?? To be able to travel? To save money for college
funds? To leave your full-time job and stay home with your children? To pay for a mortgage? To retire
your husband? To contribute to worthy causes? Or maybe its to make new friends . . . or to belong to
something bigger than yourself. Whatever those dreams are and however big they are, hold on to those!
Those dreams and aspirations will help to motivate you and drive you to success in your new amazing
business. And well be here every step of the way!
Please print out this document and place in a binder for easy reference when you are on the phone or even
on the go. Youll also want to direct your new team members to this handbook as well. We encourage
you read through this and even add things to each section as you learn and grow. And dont stop there!
Successful presenters and leaders are always learning and always improving.
Our biggest goal is to INSPIRE you! This is just the beginning of an amazing future with Younique and
we cant wait to share it with you!
To Your Success!
Morgann Crook &

Denise Opsahl
Purple Exclusive Presenters
& Leaders of
Team Must Have Mascara
PAGE 3
H ANDB OO K
CONTACT INFORMATION
--> where to go for help & support
CORPORATE CONTACTS
Phone: (801) 207-9753
Support: [email protected] (please use this as your main form of communication)
Shipping Issues: [email protected]
Advertising and Print Approvals: [email protected]
Compliance Issues: [email protected]
UPLINE LEADERS
Purple Exclusive Upline Leader: Morgann Crook
Email: [email protected]
Mobile: 206.714.0475
Facebook: morgannc
Purple Exclusive Upline Leader: Denise Opsahl
Email: [email protected]
Mobile: 206.393.2967
Facebook: deniseopsahl
My Sponsor: _____________________
Phone: ___________________
Email: ____________________
My Sponsors Work Hours: _________________
QUICK NOTE: Your upline leaders can help with a LOT of things, but most often, shipping and
technical issues are beyond our realm of assistance. Please contact support directly for any
issues regarding your website, products, shipping, or commission.
FACEBOOK & NETWORKING GROUPS

YOUNIQUE CORPORATE FACEBOOK PAGE: https://www.facebook.com/YouniqueProducts
(Please dont post your own link on this page. Corporate sends these out as they see fit.)
Younique Family Presenter Group (AKA POP): https://facebook.com/groups/387560324657505
This group is for Corporate Communications, rank & fast start promotions.
Denises LASH DIVAS - https://www.facebook.com/groups/lashdivas/
PAGE 4
H ANDB OO K
Team Must Have Mascara - https://www.facebook.com/groups/teammusthavemascara/

This site includes the entire downline of Morgann Crook & Denise Opsahl. This group will provide you with a lot of
great information, motivation and great reading materials. This is an excellent place to search for information or
to ask questions.
TINAS FabuLASH Flygirls - https://www.facebook.com/groups/337327493075150/
This is Tina Palmers entire organization. She is a Black Exclusive Presenter. She shares a lot of great information,
motivation and shares great reading materials every month. This is an excellent place to search for information or
to ask questions.
Easy Party Posts Team Must Have Mascara https://www.facebook.com/groups/240639656059618/
Full of ideas and great suggestions. Ask your sponsor or upline to add you.
PAGE 5
H ANDB OO K
WHAT TO DO RIGHT AWAY --> getting started with Younique your first week.
1. READ THIS PRESENTER'S HANDBOOK :)
2. LOG INTO YOUR WEBSITE. www.youniqueproducts.com/yourname. Get familiar with the site and the products.
3. READ THE YOUNIQUE PRESENTER AGREEMENT so you know what the company policies are.
You CANNOT sell Younique products on 3rd party websites like Ebay, Craigslist, StoreEnvy, an online Boutique etc...
It is against company policies. If Presenters are involved they get one strike warning. If they don't act immediately
is grounds for termination." If you see someone doing this, you can email their name to
[email protected]. There is no need to contact the presenter in question. You also cannot have
the word Younique in any website you create or email address.
4. CONNECT ON FACEBOOK using the links on the following page. Its important for you to connect with your
sponsor and upline leader. Remember that this is your business and you are responsible for asking your sponsor
for the help you need. Also, do not post your website or message people looking for more information on the
corporate Younique FB page or another Presenter's page/group. Corporate distributes leads as they see fit and
posting your website on another Presenter's page is just bad taste.
5. START YOUR OWN PARTY AS YOUR LAUNCH PARTY. Any products you order, make sure you order them through
a party. Use your party link as the website you share with friends and leads. Before you set up your first party,
read through your uplines online party tips. Theres more than one way to have a successful party and your elite
should have training available. . Make sure to invite EVERYONE to your launch party!! Encourage your friends
and customers to book parties!! If you need ideas, join another Presenter's party. There's no ONE way to do itfind what works for you and go for it. You can also find great tips on this Virtual Party Facebook Group.
6. WRITE DOWN YOUR OWN "30 SEC COMMERCIAL". This will be how you introduce Younique to others. Practice
saying it so it is 2nd nature and just rolls off your tongue.
7. MAKE A LIST OF 100. Make a list of everyone you know and start contacting and inviting them to participate with
Younique in any of the following ways: joining as a Presenter, hosting a Party, purchasing products, or referring a
friend. Write a star next to or circle those who have a large network or have influence in their circles. These are
great people to start with! Invite them to learn more about the business, host a party or try out the products for
themselves. Your list should grow every day by adding two people to your list that you meetevery day! This is
important in that you never have a dried up cup of contacts. We celebrate ALL the nos in this business!
8. MARKET YOUR BUSINESS ON FACEBOOK. If you want you can CREATE A BUSINESS FACEBOOK PAGE and share it
will all your friends. You can't just use "Younique" only in the name. You must specify that you are an
Independent Younique Presenter. So, "Younique by Lindsay" is okay!! Learn how to create and market your
Facebook Page. One of the best things you can do is to post something on your profile. Take a photo of you with
the lashes on OR use another photo from our photo gallery. On your post don't write too much info!!! This is
REALLY important. You want to peak your friends curiosity so they will ask more questions. Here's an example of
what to write:
"Just discovered this super cool product that makes my lashes look awesome! I'm in love!!!! Let me know if
you want more info about it. Super cool!!"
8. BOOK AT LEAST 6 PARTIES. This is SOOOO important! Parties work and they are some best ways to get sales
AND new presenters. You want to have a minimum of 5 parties - but you can book up to 10-15 parties at a time.
And because these are online parties, you can literally hold them all at the same time. Ask your friends, ask your
customers, ask your leads. Ask everyone to host a party.
PAGE 6
H ANDB OO K
COMMISSION & ROYALTIES 101 --> learn how you get paid!
RANK BREAKDOWN
WHITE = 20% commission
YELLOW = 25% commission (once you hit yellow you NEVER go back to 20% commission)
PINK and BLUE = 25% commission + earn bonus off your group wholesale sales.
GREEN through BLACK = 30% commission + earn bonus off your group wholesales sales + earn bonus off
your generation elite leaders and their groups. First Generation is your first Green leader or above in your
downline and their circle. Second Generation is the next leader down the line.
TITLE RANK VS. PAID RANK
Your recognized status will never go down once you reach it. (for example, if you hit PINK one month, from then
on youll be recognized as a PINK presenter until you move up to the next rank) However, your paid as status
resets at the beginning of the month. The only exception is once you hit yellow, you never go back to white. To
check your current status you can go under my tools then to my office. Click on My Royalties
REQUIREMENTS TO ADVANCE IN RANK
Wholesale Sales are 75% of Retail Sales.
First Level Presenters are those you personally sponsored.
First Generation Elite is someone that has advanced to GREEN or higher.
COMPANY SALES include every single person in your entire downline
CIRCLE SALES include all sales for your group EXCEPT for any ELITE PRESENTER in your downline and their
group.
COMMISSION & ROYALTIES 101- --> learn how you get paid!
PAGE 7
H ANDB OO K
HOW YOU GET PAID

Younique pays its Presenters through an outside company called PayQuicker. Its basically like your own separate
bank account just for your business. You get paid three hours after every sale. After you make your first sale you
will receive an email to set up your account. When setting up your Payquicker account, please do it as personal.
You can transfer money out of your PayQuicker account to any bank account, with a 50 cent transfer fee.
PAYQUICKER DEBIT CARD
Once you reach $50 in commission PayQuicker will issue and mail out your debit card. This card is directly
connected to your PayQuicker account, so once your commission is deposited you can use it immediately. Be
aware that there are some fees if the card declines, if you use the PIN in a transaction. It may take 2-3 weeks to
receive your card.
ACTIVE STATUS VS. QUALIFIED
Active Status: You must sell (or purchase) $125 worth of
products every rolling 90 days to stay active as a Presenter.
If you become inactive, your website is de-activated so you
no longer have the ability to place orders. Once you become inactive you have 6 months to contact support to
place a qualifying order (to get you back up to $125) and your website will be reactivated and your downline
returned.
QUALIFIED is a term to achieve rank advancement. To become a PINK Presenter you need to have one Qualified
Presenter. Qualified means they have sold $125 in a calendar month. Different ranks have different requirements
for the number of qualified Presenters.
DOWNLINE
Each Presenter you personally sponsor is part of your First Level. Everyone that you sponsor and that anyone on
your team sponsors is part of your Downline. You can view your downline by selecting My Company under My
Office. If you click on a Presenter you can find their phone number, Facebook link and their sign up date.
TECHNICAL/PRODUCT/WEBSITE SUPPORT
If you ever have technical, order or product issue please contact customer support via your website or email
[email protected]
FAST START REWARDS- To do in first 90 days!
REQUIREMENTS:
Sponsor 3 New Presenters
$2000 PRS (Personal Retail Sales)
REWARDS: Fast Start Charm & $250 in Younique Cash &
Recognition and a charm bracelet
PAGE 8
get rewarded BIG when

you achieve FAST START
in your first 90 days!!
H ANDB OO K
SETTING REALISTIC EXPECTATIONS --> know what effort you need to put in to get results you desire
Direct sales is not a get rich quick scheme. That being said, you can make a significant income with Younique! In
this company, hard work, persistence and leadership is highly rewarded.
WHITE & YELLOW PRESENTERS
These tables give you an idea of what you can earn, but is not a guarantee of income.
Your FIRST GOAL as a NEW PRESENTER should be to sell $1000. Once you reach $1000 PRS, not only will you earn
your investment back (and double that) youll promote to a YELLOW PRESENTER and will earn 25% commission
from then on out! And if you sponsor as you sell, you can hit PINK & YELLOW at the same time. You MUST
promote to YELLOW before you can promote to any other rank.
BUILD A TEAM & SEE SOME GREEN

Building a team by sharing and sponsoring is the fastest & most profitable way to grow your business. Those
numbers shown are on the LOW end for each rank. If you have a larger team than required by rank, the numbers
will be larger. Build a team WIDE as well as DEEP to make the most from the compensation plan.
PAGE 9
H ANDB OO K
HOSTESS REWARDS
To redeem the younique cash she earned,
your hostess needs to go to YOUR website
and then login. Any Younique Cash or 1/2
off rewards will show when she adds items
to her cart.
All Hostess Rewards are provided by

Younique. Once the party closes the party
rewards are automatically added to the
hostess account and are valid for a full
year.
Your hostess cannot redeem her rewards

until the day after her party closes.
Parties closed automatically after the

length youve selected. They cannot be
closed earlier and cannot extend longer
than the original set length.
PARTIES AND ORDERS
Younique Cash cannot be used to pay for
--> how to purchase & sell products
shipping or taxes or applied to any half

priced items.
HOW TO PURCHASE YOUR OWN PRODUCTS

Always purchase your own products in a Party so that you can earn free
Hostess reward redemptions do not count
products as a hostess. Every 10 days you should set up a party through
toward your personal sales or other party
YOUR website (VERY important!!). Place ALL orders through the party.
credits unless the host/customer pays
When ordering products you pay the full retail price at checkout, but you
above their rewards and half price
will receive your commission back within 24 hours. You will get paid
amounts.
commission regardless of which party it is under, as long as the party was

started from YOUR website.
SHIPPING
Orders ship as soon as they are placed - no waiting for a party to
*** GREAT TIP!! Create a group JUST for all your

hostesses filled with photos and your tips or a
successful party. Its a simple way to do your
host coaching all at once!! ***
close.
Shipping is a $5.50 flat rate or free on all orders over $100

We currently ship to all 50 states and APOs, Guam, US Virgin Islands, Puerto Rico & Canada
SETTING UP THE PARTY
You must be Facebook Friends with someone to set them up as a hostess
Parties can be set up for 3, 5, or 10 days. Once set up, the time frame cant be modified.
Set up party the same way even if you are doing an in-home party.
1. Go to YOUR website (if you are on another presenters website, the party will be created under them).
2. Click on MY OFFICE
3. Click on Schedule New Parties
PAGE 10
4. Follow the steps for creating your party
5. Change the name of your party to Susies LASH BASH!
Feel free to change up the welcome message
PAGE 11
H ANDB OO K
H ANDB OO K
HOSTESS COACHING --> partner with your hostess to make it a win for both of you
HOST COACHING is the #1 indicator of success for your party!! Get your hostess on board, let her know what she
needs to do for a successful party.
TIPS TO SEND YOUR ONLINE HOSTS
I am so excited for your Online Younique Party!! Here are some tips to ensure a successful party:
Once the group/event is created, immediately invite at least 100 people. But, I actually recommend 200-400
people. The more invites, the more attendees. Even someone you think may not be interested just may end
up loving the products!
Every time an invite joins the party page, greet & welcome them personally with excitement! Your
excitement is very contagious; use your words to express this. Also, ask them to extend an invitation to their
Facebook friends as well! The more the merrier applies here!
Make your own post, including pictures even! At least once daily (the more the better) during your party.
Ideas for posts can be asking the Presenter questions, telling a funny cosmetic-related story that women will
relate to while tagging your friends in the post, review a product you have already tried. REMEMBER: Your
friends will NOT be interested in your party if you are not there.
Once the party ends, your host rewards will be automatically added to your Younique account. Simply go to
my website, login and you can use your earned Younique Cash toward any products, including collections.
Host Rewards do expire after one year.
Make sure to ask me about joining as a Presenter!
PAGE 12
HOSTESS COACHING-
H ANDB OO K
--> partner with your hostess to make it a win for both of you
HOW TO HOSTESS COACH FOR A HOME PARTY

FIRST COACHING CONTACT
1. Go through Hostess Packet with her
Hostess Packet: Flyer with Hostess Rewards, Guest order forms, Catalogs, Copy of monthly special, Recruiting
brochure,
Samples of makeup and skincare (Have her purchase the 3D lashes for herself so she can show off her results)
2. Tell her about Virtual Party and that she can take orders with order forms or direct people online to order if they
cant make it to the party.
3. Coach her to write down a guest list. If possible, get the list from her and mail out invitations for her. Educate
her about email/fb invites and how phone calls and face to face contacts work best.
4. Help her make a wish list of products. Let her know what size the party needs to be in order for her to get
those products.
5. Invite her to try the products, post results and then schedule next call within 48 hours..
6. Let her know what you need at the party (table/access to bathroom or sink, etc ... )
SECOND COACHING CONTACT
1. Ask if its a good time to talk
2. Go over wish list
3. Review amount needed to earn the wish list.
4. Ask her if shes created her guest list. If not, encourage her to use F.R.A.N.K.
Friends, Relatives, Acquaintances, Neighbors, Kids Contacts
5. Coach her to personally invite guests.
6. Coach her to keep refreshments simple
7. Have some kind of incentive (party points) for her to get you orders before the show.
8. Casually, and briefly mention the opportunity to join your team.
THIRD COACHING CONTACT
1. Ask her about outside orders
2. Ask her to make reminder calls the night before the party and STRESS how important it is!!
3. Ask how many people she is expecting so you know how many supplies to bring
4. Tell her what time you will be arriving.
*** AFTER PARTY *** Let her know how much she would have earned if she were the Presenter.
TOP REASONS PEOPLE BOOK PARTIES
* Free Products
* They think their friends would like it
* Help Hostess
* The Presenter was FUN!
KNOW YOUR HOSTESS REWARDS without having to look at the chart.
PAGE 13
MORE PARTY TIPS
H ANDB OO K
- --> lets get this party started!

PARTY AGENDA
WHAT TO BRING
* ARRIVE EARLY and set up. I suggest keeping
* Set of 3D Fiber Lashes
your display SIMPLE! You want it to look easy
* Pigment, Concealer & Blusher Testers
& duplicatable. I dont usually bring my own
* I recommend having a sample set of the following products:
table - I just use a kitchen table or coffee table
- AWAKE Facial Cleanser
of my hostess.
- BRILLIANT Moisturizer
* GREET THE GUESTS as they arrive. Try to
- GLORIOUS Primer
remember their names. Ask them how they
- BB CREAM (1-2 shades)
know the host. If you have time, as about their
- LIPGLOSS (Luxe is a great neutral color)
makeup use and skin type.

* GET STARTED with the party! Thank the hostess
If you are brand new, by all means, hold a party with what you have
and give her a hostess gift. This can be
on hand. BUT, if you can use host rewards, fast start rewards, or
something inexpensive!! Something simple to
invest in more products, get the skin care items. People are more
show you appreciate her hosting for you.
likely to buy them when they try them.
* YOU ARE THE PRO! Everyone is waiting for you

to tell them what to do :) Give a quick agenda
* White Washcloths (5-10) (walmart/target)
of the night: Okay, we are going to have so
* Disposable Applicators (eye shadow applicators, lip gloss
much fun tonight trying out all the great
applicators) If you want to sample the 3D lashes, bring mascara
products I brought! Well start by washing our
wands. HOWEVER, be aware that most top leaders DO NOT let
faces with our AWAKE cleanser (talk about some
others sample the lashes. They may bring an extra NEW set for the
of the benefits of each product as you introduce
hostess to open and demo or they demo their set on themselves. If
it), then well try out the moisturizer and primer.
you have stock on hand, bring it and guests that purchase can try it
Ill have you choose your favorite BB Cream or
out that night.
Foundation and well finish up by adding your
* Beauty Profile Cards (for them to write down which colors they
liked)
* Contact Cards or Order Forms (you want to get everyones contact
info whether they purchase or not)
* Makeup Remover Towelettes
* Some way to take orders. How you do this is up to you. Either
favorite eye shadow pigments and of course the

amazing 3D lashes. (I suggest doing a demo
with 1 set of lashes - either on yourself or the
hostess. Most leaders do not let everyone
sample the lashes).
* HAVE FUN! At the end of the party invite
bring orders forms, a laptop or smart phone to order online or a
everyone to join as a presenter or to host their
square/paypal app, or cash for change.
own party
* Business Cards. Give everyone 1-2 cards

* Presenter Info. Have a photo of the kit and some info on how to
get started.
TAKING ORDERS
Its up to you on exactly how you want to take
orders. Here are some options:
Tip for Success: mention becoming a Presenter at LEAST 3 times

during the night.
* Have each person order of the website and

everything gets shipped directly to them.
* Bring several sets of lashes or other products
and do cash and carry. Any items you are
PAGE 14
missing can be ordered via website.

* Use the SQUARE app with your phone. Ship
everything to the hostess to save on shipping.
PAGE 15
H ANDB OO K
PAGE 16
H ANDB OO K
H ANDB OO K
HOST BINGO- --> ways to earn even more free product!
Invite at least
10 people to your
Party
Get 3 future bookings

by the end of your
Party
Call guests the night

before your party to
remind them
Guest brings an adult

friend that was not
invited by you
Guest list filled out

and given to me within
3 days so I can mail
out your invitations
Post a photos of you

with the 3D lashes
before your Party
Reach $700 in product

sales
6 guests place an order

at your party
Your personal order

totals $75 or more
Recommend someone
you think would be a
great Presenter
Hold your party on the

original night
scheduled

sales
Serve simple
refreshments before
the Party
10 or more adult
guests in attendance
2 guests in attendance
that have never met
Book another party

within 6 months
FREE
Someone orders a
Collection

sales
Have a relative at your

Party
You, a guest, or a
referral from your
party signs up as a
Presenter
Someone orders the

monthly special
Have two outside

orders before the day
of your Party
Return your with list

to me within
3 days
REWARD for BINGO: ________________

REWARD for BLACKOUT: _____> lets share what we have to offer!
PAGE 17
8 adults in attendance
at your workshop
H ANDB OO K
ASSUME THE SALE

The best thing you can do is just always assume that people are going to purchase - even right there on the spot.
Dont be afraid to ask for the sale!! If you are taking orders, have a clipboard with an order form and hand it to
them and say, okay, lets get you started or lets get your favorite products ordered for you.
ASK CHOICE QUESTIONS or QUESTIONS THAT WILL ALWAYS BE ANSWERED YES
Direct them to the products and ask them what colors do you usually like to wear instead of do you wear eye
shadow. Or ask, Why dont we have you sit down and you can sample the lashes right now?
LEVERAGE THE MONTHLY SPECIALS AND THE COLLECTIONS
Show them how much they save by purchasing in bulk or with the specials. People love great deals!
BE THE PROFESSIONAL
People you are speaking with, whether its an at home party, a booth, or just a casual conversation, are assuming
that YOU are the expert. While its okay to not know all the answers (you can always tell them you just got started
and you are still learning about all the products), be confident that you know enough! They will base a lot of their
decision on your recommendations and well as how well you listen to what they would be interested. Ask
questions and then be quiet and LISTEN!
STUDY PSYCHOLOGY
* Nod your head when you ask questions to prompt others to say yes.
* Start with a higher priced item and be able to offer an alternative.
* When you ask a question WAIT for the ANSWER.
* Tell yourself you CAN!! Daily Positive Affirmation!
* Always listen for the maybe.
* Offer alternatives to objections.
* Learn to answer objections with FEEL, FELT, FOUND.
Ex: Customer: Im worried this mascara will take too long to put on each morning
Presenter: I understand how you feel. I, too, am busy in the morning and I dont always have a long time to put
on makeup. What most people have found is that it really takes just a few minutes to get the look they want . . .
really not that much longer than regular mascara. Once you get the process down it will be super quick!
You can use this same method for addressing objections in any area.
Ex: Prospective Presenter: I just dont have time to do a business like this
Presenter: I understand how you feel. I have other presenters that work or have busy families that have the
same concern. What they found is that this business is very mobile and because so much can be done online or on
the go, the business can fit into the other important responsibilities they already had. If we could site down with
your schedule and I could show you how this could work, would you be interested?
PAGE 18
SELLING 101- --> lets share what we have to offer!
H ANDB OO K
YOUR MOUTH IS YOUR OFFICE: KEEP IT OPEN!!
FIRST THING:
You, and only you, are responsible for building your business. Your upline cannot build your business. You cannot
simply rely on your downline to build your business. Your business is YOUR responsibility. There are many
different ways to promote and market Younique products. You are only limited by your creativity and
resourcefulness (and just a couple of company policies). If you ever feel like your business is struggling, make sure
you try out all the different ideas and then go to your upline for additional help! There are LOTS of presenters
selling a LOT of product. Learn from what the top leaders are doing and duplicate them.
Ready to sell a lot?? Get ready to talk it up!! The more people you have conversations with (online or in person)
the more sales, hosts, and even presenters youll have. The key to this business is to tell EVERYONE!
ONLINE & SOCIAL MEDIA
* Facebook Profile, Groups. Msg
* Pinterest
* Google +
* Instagram
* Bloggers, Reviews & Giveaways
* Youtube
* Email Marketing
PARTIES
* In Home/Grand Opening (contact previous customers to book)
* Offices/Work Places (perfect for husbands right before Valentines, Mothers Day & Christmas!)
* Virtual/Mystery Hostess Party
* Girls Night In
FACE TO FACE
* Conversations as you are running errands
* One-on-ones/Facials
BEAUTY FIELD/COSMETOLOGY
* Nail Salons
* Hair Stylists
* Makeup Artists
* Eyebrow Threaders/Eye Lash Extension Techs
NEED MORE LEADS??
Remember this is YOUR business. If you dont have business coming in, go and GET the business.:
* Place a drawing box at a salon and pick up leads weekly
* Make a goal to have 3-5 contacts EACH day
* Go back through previous leads/customers and invite them to host
* Re-write your list of 100 and Ask for referrals. We celebrate the Nos. Write down 100 nos you get.
PAGE 19
H ANDB OO K
SPONSORING NEW PRESENTERS- --> build your business big

BUILDING A TEAM BUILDS YOUR BUSINESS
How would you like to have residual income? Money that keeps coming in that doesnt depend on your own
individual time? Thats what building a team does. With direct sales its like you are not just buying a businessyou are buying a franchise. A business hat other people can duplicate all on their own. Direct Sales offers
something other businesses dont: LEVERAGE!! With a direct sales business you leverage your time by adding in
new franchise owners aka sponsoring new presenters. By sponsoring and building your team, your business will
not just grow by 2s or 3s . . . with the right leadership and activity, it can grow exponentially: doubling, tripling or
even more!!
BE A SPONSOR THAT CARES & SUPPORTS
When you sponsor someone into the business, make sure you are committed to their success. For the first 48
hours you are connected at the hip! Be there every step to help them get off to a great start. Then teach them
how to be leaders themselves so they can take the SAME steps and duplicate it with their teams. Have the mantra
of I DO, WE DO, YOU DO.
WHO TO INVITE
EVERYONE!!! The biggest earners in direct sales invite everyone. Every single person they have a conversation
with about the company or products always learns about the business. START WITH THE BUSINESS - and follow up
with an invitation to purchase the products.
THE KEY IS TRULY BELIEVING IN THE OPPORTUNITY
Do you believe that you have an amazing opportunity?
Do you believe your business could bless someones life?
Do you believe someone can make great money with this business?
If your friend had signed up and not told you until a year later would you be upset?
So . . . . what is keeping you from telling the world!! Remember, your job is to simply invite!
ONE APPROACH: Sell first, then invite to join. Let them try the product and then talk to them about the business.
BETTER APPROACH:
Sell while also inviting. If you are able to have a conversation before they purchase (which isnt always possible), a
great line to use is, if you love this you should really consider becoming a presenter.
INVITE: Be excited and passionate when you invite. Most important of all-- make the invitation about THEM and
what Younique can do for their future and their family. Here are some sample ways to invite:
Have you ever thought about having a business like this?
I love referrals! Do you know anyone that would be a good fit for a business like this?
You are so friendly! Have you ever considered promoting the products? You would be great at it!
I want to make sure I tell you about how you can purchase at wholesale!
PAGE 20
H ANDB OO K
SPONSORING NEW PRESENTERS- --> help others live their dreams and you will live yours
LISTEN MORE THAN YOU TALK
We have one mouth and two ears because it is MORE important to listen than to talk. If you truly believe this
business can help someone, let them know that. The key is to ASK questions and then listen. Ask them what do
YOU want out of life? and then STOP TALKING (I know its hard sometimes!!). You are not trying to sell them
on being a Presenter. You are trying to see if this business is a good fit for them. As you continue the conversation
you can use wording that conveys urgency, like: You couldnt have picked a better time to sign up because . . .
After your conversation, gauge where they are at. Ask, on a scale of 1-10, 1 being youd like to be a great
customer and 10 being you are ready to sign up, where are you? If they are anywhere above a 6, ask more
questions to understand what their concerns are and what would need to happen to get them to a 10.
THE FORTUNE IS IN THE FOLLOWUP
Im going to tweak that one a little. The fortune is in the QUICK followup. Make sure you follow-up in a timely
manner. If they dont sign up after your initial conversation, let them know you will contact them in a certain
amount of time and then write down that information on your calendar. Dont stop inviting until they say no.
Not now is not a no. Everyone has different timing. Ask them when would be a good time to follow-up with
them and make sure you write it down in your calendar. Then follow through!
Make a list of your prospective presenters and start building relationships with them. Check in with them . . . ask
how their family is doing, etc . . . Let them know you are interested in them as a person, whether they decide to
join or not.
DEFAULT ON THE PRODUCT
If they decide the business is not for them, get them started as a customer. Help them pick out a product to
purchase. Who knows, they may turn into a Presenter down the road.
DEMONSTRATE SUCCESS
People are attracted to successful people. Use Facebook to talk about your business in a subtle way and youll
have people asking YOU about your business.
Im so excited about this new venture
Cant believe I was able to pay my whole car payment with my commission check
Just promoted to a Blue Presenter - thats 3 promotions in just a few months!
Cant believe I get paid to play with makeup!
** Connect and network with other direct sellers. You never know who is looking for something!
** BE POSITIVE in life, Facebook, and everywhere! People are attracted to positive, happy people.
** Show the value of the kit. If you have someone interested in buying lashes, let them know that for just $70
more they can upgrade to a Presenter kit.
ABOVE ALL: dont get discouraged if you get NOs. Statistically its ONE yes per TEN nos.
PAGE 21
H ANDB OO K
SPONSORING NEW PRESENTERS- --> help others live their dreams and you will live yours
MORE SPONSORING TIPS:
1. NO SPAMMING: I want to start off with a tip about what NOT to do. When people first start recruiting, many of
them decide to just spam everyone they know (and people they dont know). This is most common on Facebook.
Let me tell you, you will NOT be successful if you are just posting info about your business opportunity on
everyones wall, in every group on Facebook, or sending mass emails to your entire friends list. What that will
typically result in is you being banned from groups, unfriended by some people, and ignored by many. You have
to have more finesse. Which brings us to our next tip
2. FIND YOUR TARGET MARKET: The people who are open to making money from home. The people who would
have an interest in your particular company. Find THOSE people and start marketing direct sales info to them.
They are the ones who are more likely to be interested in what you have to offer.
3. DONT WASTE TIME on a single potential recruit. You should not spend all your time trying to convince one
person to join your team. And dont be disappointed when the ONE person you were sure would join doesnt. If
you do youll miss out on a bunch of other people who may be interested as well. Keep going through your list
and just follow-up with those youve already invited.
4. MAKE IT ABOUT THEM, not about you. Instead of wondering what your potential recruits can do for you, focus
on what this business opportunity can do for them. How can it change THEIR lives? Ask them what THEIR
dreams are. Ask them what they would do with an extra $300/month .... and then what they would do with an
extra $900/month .. and then $2000/month and then $10,000/month. Talk about THEM - make it all about
THEM.
5. BUILD THE RELATIONSHIP. As you spend time with your recruits make sure that you are not viewing them as
simply numbers or money signs. They are PEOPLE. Get to know them. Are they married? DO they have children?
DO they work outside the home? These questions not only enable you to know who you will be working with it
can also help you to motivate them throughout their journey.
PAGE 22
H ANDB OO K
HOW TO BUILD IT BIG- --> keys to a successful network marketing business

Most people come into direct sales wanting to be successful. Since youve read this Presenter Handbook this far
in, Im assuming you are one of those go getters! Yeah!! So, Im going to tell you the truth because I also want you
to be successful.
You cant build a strong, successful business without sponsoring. Sure - you can earn money from commissions,
but that will never be residual income, which is the true reward of a business like this. Residual income means you
can have a slow month in sales and still earn a great check... and by great I dont mean just $2,000/month. I mean
$5,000 - $10,000 and MORE! Sound good to you. Perfect!!
So, lets debunk some myths to network marketing:
MYTH #1: Slow & Steady Wins the Race. FALSE!!
This may be true in corporate America where you go to school, get a job, and be patient as you work your way up.
This does NOT apply in network marketing. Excitement and momentum creates growth- not slow & steady
movement. In terms of the tortoise & the hare, you want to be the hare first - speed ahead with 100% energy,
then the tortoise where you are steady, and then every once in a while be the hare again, and then the tortoise.
That means you want to start building a team right away.
MYTH #2: Just Recruit 1 Person a Month for a Successful Business. FALSE!!
You cant build a strong, successful business by sponsoring 1 person a month. This business depends a lot on
momentum, excitement, and seeing success right away. Sure, if you add one presenter each month by a year
youll have 12 presenters. But statistically only 1/3 of the presenters you sponsor will do much with the business.
So, that gives you four people. What if those happen to be the LAST four your sponsor. That means youll work 8
months without having any of the people you sponsor take off with it. Talk about frustrating. You may think this
business isnt for you or that the company isnt the right fit, but the truth is you havent talked to and invited
enough people. You may give up and quit without realizing you just werent given the right information.
MYTH #3: JUST DONT QUIT & YOULL BE SUCCESSFUL.. FALSE!!
Well, you definitely dont want to quit... but come on. This is a business and you need to put in more than 10% or
20% effort. Just not quitting is not enough. That attitude only applies in corporate jobs where you can maybe get
by just doing the minimum. To be stellar you need to put in effort. 80%-100% effort right at the beginning.... or if
you are already months into your business- put that effort in right now. Think of your business like an airplane. If
you want to take off can you just put in 20% throttle or 20% throttle. NO. Will you move forward - yes... but youll
never get off the ground. I promise this business is much more fun and rewarding if you are flying. So, dig down,
work hard, put in the 100% effort to get your business moving, and then you can pull back a little and watch it
grow.
PAGE 23
H ANDB OO K
HOW TO BUILD IT BIG- --> keys to a successful network marketing business

ITS A NUMBERS GAME
Its really not about how talented you are or about how good at sales you are. It comes down to numbers. Have
you talked to enough people and invited enough people to join you? Thats the only secret! Those that are
successful share the opportunity with more people.
I want to encourage you to sponsor a minimum of 3-4/month (MINIMUM). If you want to build it BIG through,
youll want to sponsor more., Your first month you are filled with excitement and energy!! Use that to your
advantage. Make it a goal to sponsor at least 3-5 people in your first month. Can you imagine the excitement and
success youll feel right away!! So, how many people do you need to talk with to get those numbers?? Remember,
its just math! About 1 out 10 people you invite to join will actually join. So, you need to be talking & invited 30-50
people a month to get those numbers. Your odds will get better as you get better in talking with people.
Eric Wore, author of Network Marketing Pro, goes even a step further. He surveyed top leaders in different
companies and those that are earning 6 figures and more a year do something in common - they have a big burst
of sponsoring. BIG SPONSORING. They sponsor between 16 & 25 people in a short amount of time - 1-2 months.
They take a short amount of time and put in 100% effort and it pays off BIG TIME!! Imagine what your business
would look like with a team of 20 presenters. If we do the math of 1/3 that will take off with the business- thats 45 solid business builders. Youll promote to a GREEN presenter within your first 1-2 months and if you teach your
team to duplicate what youve done, youll be a Black Presenter before you know it. Even if JUST 4 of your
presenters decide to do the same BIG SPONSORING that youve done... 20x4 = 80 presenters JUST for those 4 legs,
PLUS your own 20 - youve got a team of 100 in just your first few months of the business. Talk about amazing
momentum and success!! If you want to try this - talk with your upline for tips to help make this happen for you.
One key truth to remember with network marketing:
MASSIVE ACTION YIELDS MASSIVE RESULTS
PAGE 24
H ANDB OO K
CHECKLIST FOR NEW PRESENTERS- --> supporting your team

PRESENTER INFORMATION
New Presenters Personal Information:
Phone: __________________ Best time to call: _______________ Texting OK? ____ Birthday: _____________
Address: ___________________________ City/State: ___________ Zip Code: ____________
Occupation: ______________________________ Spouse & Occupation: _______________________
Number of Children & Names: ______________________________________________________
Interests/Hobbies: ________________________________________________
What are your favorites? Restaurant/ Color / Collect anything / Hobbies / Gold or Silver?
What is your vision or WHY for your Younique Business?
What would you like to accomplish in the next 3 months?
How much do you need to be earning in the next 3 months to feel successful? What defines success for you?
What is your long term dream for you and your family?
Presenters Financial Goals:
I would like to make $____ /month by _________
I would like to make $____/month by _________
I am willing to invest ______ hours/week in my business
I am willing to hold _____ events each week or _____ events each month.
TRAINING SESSION ONE

__ Complete New Presenter Profile
__ Invite to Team & Company Calls
__ Join Team FB Groups & Corporate Page
(www.facebook.com/youniqueproducts)
__ Show Team Training Website
__ Download Younique Presenter Handbook can print off. (under FILES in Nicholes group)
__ Website Orientation
- Set up First Party (Invite to Virtual Party
Training FB Group)
- Update Profile Information
- Check Royalties & Sales
- Enter Orders
__ Importance of Conversations (3 new leads,
2 customer calls, 1 presenter call)
__ Explain Compensation
__ Facebook 101
- Explain how FB Groups work and how to
market in groups
- Networking through FB
- Posting on your profile
- Facebook Messaging.
__ Choose date for Opening Business Debut
__ Set Goals for the next 1-2 weeks
__ Set a date for the next Training Session
PAGE 25
TRAINING SESSION TWO

__ Answer questions about kit
__ Product education
__ Review scripts for fb, booking parties, and
inviting to join
__ Set goal to invite 30-40 guests to grand
opening
__ Set goal to have weekly events and at least
ONE live party each month.
__ Set goal to have 3-5 conversations a day
__ Set a date & time for the next Training
Session
TRAINING SESSION THREE
__ Review Progress
__ Review Comp Plan, Answer Questions, Set
Goals
__ Identify Potential team members
__ Set goal to invite 10 people to join the team
__ Set a weekly/bi-monthly day for Mentoring
Calls
NEW PRESENTER CHECKLIST
__ List of 100 completed
__ Presenter Handbook Read
__ Added to Profile on Website
__ Listened to New Presenter Orientation Call
__ Grand Opening Booked & Held
__ Posted to 5 FB Groups
__ Posted to FB Profile
__ Added a pin to Pinterest
__ Found 6 people to host Virtual Parties
__ Booked TWO Home Parties
ONGOING SUPPORT:
Once the initial training checklist is complete,
provide ongoing support based on the
Consultants weekly business efforts
(workshops).
LIGHTLY ACTIVE
Infrequent workshops
Monthly mentoring call
Invite participation on FB groups
Invite to team calls/events
Encourage workshop bookings
MODERATELY ACTIVE
2-3 workshops monthly, infrequent sponsoring
2 mentoring calls a month
Provide personal support/coaching
Set and review goals & plans
Focus on sponsoring
HIGHLY ACTIVE
1-2 workshops weekly, monthly sponsoring
Weekly mentoring calls
Discuss training and team growth
Identify potential Yellows & Pinks
Focus on duplication
FACEBOOK ACCOUNTS - --> using your profile or business page

SETTING UP A BUSINESS FACEBOOK PAGE
A Business Facebook Page gives you a professional presence on Facebook,

but unless you plan on posting on a consistent basis, using your own profile is
H ANDB OO K
OFFICE/BUSINESS
MANAGEMENT
* Print labels & marketing material
* Record expenses
* Organize office
* Keep track of leads and customers
best
Go to this page and click Create Page on the top right corner.
http://www.facebook.com/bookmarks/pages
Choose brand/product and then health/beauty

Your Facebook page name or image MUST say something about you being an Independent Presenter and not
give the illusion that you are representing the corporate page. Something like YouniquebyNichole or
YouniquewithMichelle is fine. You can also use NaturalBeautybyAnnie or something similar. The name
does NOT have to have your name in it.
You can schedule posts by clicking on the little clock icon below the area you write in.
Try to be consistent with posts. Add tutorials, specials, your accomplishments, and things that would add
value to those that see the posts.
Add inspirational and funny posts as well!

The most important thing with a Facebook Page is to increase the reach of your posts. One way to do that is to
increase your likes. There are lots of ways to increase your likes on your page, such as running promotions
and giveaways. If you plan on using your business page, I highly recommend learning more from social media
experts to help you increase your reach.
Here are some websites where you can find out more great information:
USING YOUR OWN PERSONAL PROFILE
Many people actually feel that its better and more beneficial to use your own personal profile. More people
will see your personal profile posts, especially if you have a large friend base.
The FIRST thing you want to post is a photo of you with the 3D lashes and something simple like:
Found this awesome new product that makes my lashes longer. I just love it! Let me know if you
want to find out more about it! (dont post your website! You dont want it to look like an ad!)
Dont OVER post. You dont want your friends to get completely annoyed, lol! I would say keep 1 out of every
8-10 posts about your business.
Be subtle! Talk about how you just paid your bills with your Younique money. Post your rank advancements.
Welcome New Presenters to your team- all on your own profile. People will see your successes and youll
have people ask YOU about what you are doing and how you like it.
Photos are great, but did you know the posts WITHOUT photos usually get more views!
Try to make your posts interactive. The more interaction you have with your facebook community, the larger
reach your posts will have. Funny posts and inspirational posts usually get a lot of likes and comments.
PAGE 26
H ANDB OO K
FACEBOOK ACCOUNTS --> using your profile or business page

MORE TIPS FOR USING YOUR FACEBOOK PROFILE
MAKE YOUR PROFILE PROFESSIONAL
Add Younique to your job title and include your website. Make is EASY for people to find out what you are doing.
Sharing your email is a great idea. Reconsider what you post. If its something that could be offensive,
controversial, etc .. maybe keep it off facebook. Swearing isnt cool either.
INCREASE YOUR FRIEND BASE
Use facebook to enlarge your circle of influence. Look over the friend suggestions on the right side and see if
there are people youd like to add. Consider adding clients as friends so that you can tag them and THEIR friends
will see it. If you are friends with someone you can also post on their profile thanking them for their order. Friend
EVERY single person you meet, know, went to school with, etc. Dont ever leave anyone out as they are potential
customers, team members, referals (yes, even your ex boyfriends girlfriend)
BE POSITIVE, FUN & AUTHENTIC
Share posts that draw likes and get comments - but again, stay authentic to YOU.. Share inspirational quotes,
videos or share positive experiences you are having. Share things you are grateful for and things that make you
happy. Be funny! Share appropriate images that make you laugh- those quirky ecards going around are great
examples.
KEEP IT SAFE
*** FRIENDS vs. PUBLIC. Use common sense and be safe about what you share. Dont make personal things
public. Dont give out your personal address on your profile or posts. You can read more about facebook safety
here: http://www.huffingtonpost.com/2010/11/01/what-not-to-post-on-facebook_n_764338.html
INTERACT WITH YOUR CLIENTS
You can include on your profile a comment that is a testimonial on the products, ___just shared with me how
much she loves the AWAKE facial cleanser because it has caused all her acne to disappear. Yeah!! And if possiblealways show a photo. Ask clients to take photos of their results and share them with you, along with their
personal review.
STICK TO BUSINESS HOURS AND BE PRODUCTIVE
Facebook can be a TIME SUCKER!! Stay focused and keep on task. If needed, use a timer! Set the timer for 30
minutes and work efficiently the whole time. Then get off and do something else.
PAGE 27
H ANDB OO K
FACEBOOK ACCOUNTS --> using groups to market your business

WHY I USE GROUPS
Many communities have set up selling/buying/trading groups basically imitate the idea of Craigslist: an online
garage sale. Some limit it to used items, while other allow local businesses to advertise services. Some are secret
or closed, others are open. All are FREE. Some of these groups may be small (100-300 people) but other groups
are massive (8,000+). Where else can you get in front of that many potentials in a short amount of time, from your
own home? Thats the power of Facebook!! Some of the TOP sellers & sponsors market on groups. Until our
market is more saturated, this is a great way to advertise.
JOIN GROUPS
There are thousands of groups across the U.S. & Canada (and beyond once we expand) so start searching for them.
You can start with local groups but then feel free to branch out to other areas. With Younique there are NO
geographical restrictions. Search for words like, buy/sell/trade, online selling, online garage sale, tag sale
(east coast), neighbors, friends, & the city/county name. Youll also notice that Facebook will suggest groups
for you - ones that other people already belong to. You can also join Networking and direct sales groups as well.
Be aware that if the group is OPEN your fb friends may see notifications of your postings. Thats usually not a
problem unless you belong to another direct sales company (or you dont want to bombard your friends with
posts). Facebook will only allow you join so many groups a day, so dont go nuts and join 100 in a day. Youll be
put in facebook jail which will limit what you can do on your account.
START POSTING
Here is an example of some posts you can add to a group. Make sure to include an awesome photo of eyes - 1-2
photos is all you need. Keep your posting to 1-3 sentences MAX. Peak the interest and have a great photo. Dont
include your website right away. Use the post as a way to start a conversation with them. Examples:
get AMAZING looking lashes without the expense & hassle of extensions and fake lashes.
1st coat goes on like Mascara-- 2nd coat has natural fibers from green tea leaves.
100% natural ingredients and GLUTEN FREE!! Msg me for more info!
Ladies, don't spend lots of money on extensions and fake lashes. Goes on like mascara
& make you eyes look amazing!
Ready for fabulous lashes without the mess of falsies and expense of extensions??
Will last you 2-3 months! Goes on like mascara! Add me for info!
Want LONG lashes WITHOUT putting on fake ones?? Goes on like mascara!!! Msg me
get AMAZING looking lashes without extensions and fake lashes. GLUTEN FREE
TIMING OF POSTS
While there is no perfect time to post, most people are on between 8 & 2 or late at night (9 pm - midnight).
PAGE 28
H ANDB OO K
FACEBOOK ACCOUNTS- --> using groups to market your business

HOW MANY GROUPS TO POST TO
It depends on the results you want. Amy King, who promoted to BLACK just over 3 months posts to FIFTY groups
every day. Shell start getting notices that people have commented on her posting- but she doesnt reply until
shes done posting. Then she goes back and asks that they msg or friend her. She then sends them this message,
along with 10-15 photos of different people with the 3D Lash Mascara on:
Our number one sellers are the 3D Fiber Lashes! You will never go back to the store bought mascara.
Removes easily with makeup remover or soap and water.... Not fake lashes. The 3D fibers come with two tubes
packaged in our signature case. One tube is transplanting gel, the other tube is dry fibers! The dry fibers are what
create fullness and length. They are 100% natural- made from green tea leaves. No fillers, no talc, no chemicals &
gluten free. They go on like mascara, but the 2nd tube, dry fibers, is what you use to get your lashes to whatever
length you want. Only $29 and both tubes last 8-12 weeks! Some people even wear then 2 days in a row. You
decide how long you want them. No glue, no mess, quick and easy! To order, click on link.... xxx. (change to your
current open party on your open website). Make sure to like my business page for chances to win free products:
www.facebook.com/xxx Here a quick demo of the 3D lashes (attach your favorite youtube video here).
** You do want to be careful about spamming. I suggest you use groups to find leads and to make connections.
Its simply a way to start a conversation and relationship. Just remember that this business is foremost about
relationships! Dont post on top of another presenters posts. Play nice!!!
By messaging, you are able to start a conversation with that person, ask them more questions, etc .... Feel free to
take the conversation offline by asking for a phone number, especially if they start asking about becoming a
presenter. I CANT stress the importance of a phone call for someone interested in joining as a presenter!! Yes,
you can give facts and links over fb- but nothing expresses the potential of this business like the excitement and
urgency in your voice. Plus, youll be making that personal connection (laughing, having a happy sound to your
voice). You just cant replace that with FB. So, whenever possible- schedule a call.
Be aware that most messages will go to that persons other folder if you arent friends. Most people dont know
they have an other folder or where to find it. Those checking facebook from an iphone cant even see that folder
from their phone- they must check from a computer. Request that they friend you. Dont send them a friend
request - you can get in trouble with facebook if you send too many friend requests that dont get answered.
RESULTS- Your results are going to vary. I get the best results when I post in groups where there arent a lot of
presenters., which makes sense because its new. I also get great response in local groups when I offer local
pickup. Does everyone purchase right away? No. In fact, the majority wont - so dont get discouraged or
disappointed. And you wont get a sale off every post. It seems to me that I need to post on about 10-15 groups
before I start getting sales. But, once you have connected with them on FB you can go back a few days later and
check in with them to see if they had questions or if they were unable to order through the site.
PAGE 29
H ANDB OO K
HOW TO SPEND YOUR TIME- --> create an efficient business

What are income producing activities:
* Introducing someone to the products
* Introducing someone to the opportunity
* Helping others introduce people to products or opportunity
And thats it! All other activities are supplementary or supportive of those two activities. The most efficient way
to spend your time is to concentrate on having conversations with others- whether that be online through social
media, on the phone, in person, through a party, at a booth, or via skype.
What other activities are important:
CUSTOMER SUPPORT
* Send out thank you cards
* Follow up with TIPS & see how they liked their product
* Encourage customers to host or join
* Contact in 3-6 months for reorder
TEAM SUPPORT
* Incentives
* Team Calls, Newsletters, Online Support
THINGS THAT ARE NOT INCOME PRODUCING
* Going into your back office looking at your numbers and just hoping they will move up
* Clicking on links & watching videos in YouTube
* Keeping up with Kardashians, Duck Dynasty, Honey Boo Boo, Miss USA, Miley Cyrus, Tom Cruise and whoever
is making news this month. Dont let Facebook ZAP your time!!!!!!
A NOTE ABOUT NUMBERS
Success in Direct Sales/Network Marketing has a lot to do with numbers. The more people you talk with the more
people youll find that want to join or purchase. Remember its LESS about selling people on the products or
opportunity and more about FINDING those that will be interested. Also keep in mind that on average it takes
someone seeing something more than SIX times before they are interested. So, make sure you follow-up and
continue that relationship with the prospect, even if they arent quite ready to join.
HOW MANY TO FOCUS ON
One mistake that many new presenters make is to focus on that ONE new possible recruit. They continue to
follow-up with that ONE potential and dont put efforts into searching for other team members. While you should
never stop asking someone unless they say a definitive NO, put a note on your calendar on when to follow-up
with them and then get started on looking for others.
PAGE 30
H ANDB OO K
ORGANIZE YOUR BUSINESS - --> being organized = better business

KEEP TRACK OF LEADS!!!!!
- Notebook
- Contact Cards
- Excel Spreadsheet
- Evernote
- Bulletin Board
- More than one list: Samples, local pickup, potential presenters, possible hosts, etc . . .
HIGHLIGHT POTENTIAL PRESENTERS & HOSTS
- Keep phone numbers/ emails handy to contact
- Make note in calendar for when to contact them again
- Use more than one form of communication (mail/email/phone/fb/text)
- Dont stop contacting unless they say no
KEEP TRACK OF EXPENSES
- Write down all orders, included cash & carry
- Vehicle mileage & other tax write-offs
- Use Pay Quicker or consider separate bank account
USE A CALENDAR/PLANNER
- Write down when to contact someone again in the future
- Include goals & milestones you want to hit
- Dont miss appointments (whether its a phone call, an online conversation or a lunch meetup)
- Keep your word!!!! If you promise to call someone at a specific time or send out something, make sure you
follow through!
FIGURE OUT A SYSTEM AND STICK WITH IT
- Dont spend too much time getting organized. Many distributors think they need to get fully organized before
they can go out and sell or share. That is not true!! Sitting in your office all day will not get your sales. Take one
day a month or a couple of mornings to organize, but thats it! Keep it simple and then go out and work your
business!
EVERYTHING IS A TAX WRITE OFF!
- presenters kit
- shipping to you from company for any items your purchase
- items you purchase for personal use- Any postage to customers
- All mileage to drop off products or do a party
- All marketing material (business cards, blitz cards, event fees, external website costs)
PAGE 31
H ANDB OO K
GOAL SETTING- --> if you dont know where youre going how will you know how to get there
Dont focus on the results, focus on the activity. Be an activity based person.
Focusing on results is very frustrating because they dont come fast enough. Results will never come fast enough.
But you can control the activity that eventually will yield you the results.
- Mark Smith
SET S.M.A.R.T GOALS!! Specific - Measurable - Attainable - Realistic - Timeframe
BUT, focus on your ACTIVITY!!
Example:
1. MY GOAL IS: (specific within a time frame)
$2,000 in sales this month
2. THE BENEFIT TO ME IS:
To prove to myself I could do it. To be recognized at the team meeting. To earn the company trip.
To take my family on a vacation.
3. AFFIRMATION:
I am so proud of myself!! I stuck to it!! I earned enough money for our trip. I did a great job!
4. BREAK IT DOWN:
To sell $2000/month I need to sell $500/week.
Hold 6 parties this month = 1 1/2 shows each week.
5. ACTION PLAN:
Create a list of people to contact to book shows
Schedule time each day to contact the names on my list to book shows
Book one show a day for the next 8 days (I need to book 8 shows to allow for cancellations)
Get each hostess a hostess packet
Effectively coach each hostess using the 3 Contact Checklist for successful parties.
6. WORK THE PLAN:
The key to success isnt necessarily talent. Its persistence and consistency! If you make a goal - commit
to that goal. As long as you make it realistic, dont stop until you reach your goal.
7. REWARD YOUR EFFORTS:
Equally important is to celebrate your successes!! Give yourself rewards for each step along the way. YOU
are your best motivator because you know what gets you motivated.
Lets Set Some Goals!- WHAT IS MY ONE MONTH GOAL?
PAGE 32
MY SIX MONTH GOAL?
MY YEAR GOAL?
H ANDB OO K
LEARN TO EARN- --> invest in yourself!

You are embarking on a NEW business, possibly doing network marketing for the first time. Its okay if you dont
know everything right away! Most people go to school for their professions. To be successful in network
marketing, youll want to gain knowledge to improve and to build a strong successful business.
The co-founder of NuSkin, and multi-million dollar earner as a distributor, Keith Halls, said one of his BIGGEST tips
to someone that wanted to be successful was to take 20-40 minutes a day to read & learn. EVERY DAY. What you
read is up to you: self-help, leadership, scriptures, direct sales books, etc . . . The KEY is that you need to learn and
grow and as a leader, person, and direct seller to find long term success.
If you are coachable and eager to learn and then apply what you learn, you can do well in this business!
RECOMMENDED READING LIST
Go Pro, Eric Worre
Rock Star Recruiting School, Sarah Robbins
The 7 Habits of Highly Effective People, Steven Covey
Eat That Frog, Brian Tracey
Your First Year in Network Marketing, Rene Reid Yarnell
The Secret, Rhonda Byrne
Think and Grow Rich, Napoleon Hill
The 4-Hour Work Week, Timothy Ferriss
The Success Principles, Jack Canfield
The Power of Focus, Jack Canfield
The 9 Steps to Financial Freedom, Suze Orman
The Four Agreements, Don Miguel Ruiz
The Wealthy Spirit, by Chellie Campbell
ONLINE TOOLS
www.sarahrobbins.com
www.jimrohn.com
http://networkmarketingpro.com
www.karenphelps.com
www.trainyourbrain.com
www.julieannejones.com
www.averagetoexcellence.com
Add your own to this list:
__________________________________
__________________________________
__________________________________
PAGE 33
H ANDB OO K
BE YOUNIQUE 24/7- --> make your business a casual part of your life
24/7 doesnt mean you are working 24 hours every day of the week. NO. What it does mean is that you
incorporate Younique into your everyday activities. You can do this in a variety of ways:
KEEP YOUNIQUE IN YOUR BAG - always be ready for a conversation
* set of 3D lashes
* business cards or postcards
* notebook or contact cards to get their information
BE PROFESSIONAL
* Confident, professional, prepared
* Get dressed every morning with makeup & hair even if youll be doing most things at home
* Ready to speak with passion about your business
* Leave a card with everyone you do business with
* Continually have conversations about your business with people you meet
HAVE AN INTENTIONAL BUSINESS
* Do something with your business M-F
* 3-5 conversations a day will SUPERCHARGE your business.
Easy way to remember contacts:
5 leads a day
3 calls to potential presenters, hosts or clients
2 calls to team members to check in
MAKE LISTS: Use the night before to write your list of 6 top things for the next day.
OTHER TIPS
Use your calendar & your notebook or phone to stay organized
Focus on income producing activities
Set goals for your business
Find a balance that is rewarding, yet stretching
Be consistent.
** DONT FORGET YOUR FAMILY!!! Dont let your business overrun your other priorities in your life. Keep FAITH &
FAMILY first. Make business hours and KEEP THEM. Get your kids on board!
PAGE 34
H ANDB OO K
THE 13 THINGS MENTALLY STRONG PEOPLE AVOID

--> or habits & behaviors that will limit your potential
1. WASTE TIME FEELING SORRY FOR THEMSELVES. You dont see mentally strong people feeling sorry for their
circumstances or dwelling on the way theyve been mistreated. They have learned to take responsibility for their
actions and outcomes, and they have an inherent understanding of the fact that frequently life is not fair. They are
able to emerge from trying circumstances with self-awareness and gratitude for the lessons learned. When a
situation turns out badly, they respond with phrases such as Oh, well. Or perhaps simply, Next!
2. GIVE AWAY THEIR POWER. Mentally strong people avoid giving others the power to make them feel inferior or
bad. They understand they are in control of their actions and emotions. They know their strength is in their
ability to manage the way they respond.
3. SHY AWAY FROM CHANGE. Mentally strong people embrace change and they welcome challenge. Their biggest
fear, if they have one, is not of the unknown, but of becoming complacent and stagnant. An environment of
change and even uncertainty can energize a mentally strong person and bring out their best.
4. WASTE ENERGY ON THINGS THEY CANT CONTROL. Mentally strong people dont complain (much) about bad
traffic, lost luggage, or especially about other people, as they recognize that all of these factors are generally
beyond their control. In a bad situation, they recognize that the one thing they can always control is their own
response and attitude, and they use these attributes well.
5. WORRY ABOUT PLEASING OTHERS. Know any people pleasers? Or, conversely, people who go out of their way
to dis-please others as a way of reinforcing an image of strength? Neither position is a good one. A mentally
strong person strives to be kind and fair and to please others where appropriate, but is unafraid to speak up.
They are able to withstand the possibility that someone will get upset and will navigate the situation, wherever
possible, with grace.
6. FEAR TAKING CALCULATED RISKS. A mentally strong person is willing to take calculated risks. This is a different
thing entirely than jumping headlong into foolish risks. But with mental strength, an individual can weigh the
risks and benefits thoroughly, and will fully assess the potential downsides and even the worst-case scenarios
before they take action.
7. DWELL ON THE PAST. There is strength in acknowledging the past and especially in acknowledging the things
learned from past experiencesbut a mentally strong person is able to avoid miring their mental energy in past
disappointments or in fantasies of the glory days gone by. They invest the majority of their energy in creating
an optimal present and future.
8. MAKE THE SAME MISTAKES OVER AND OVER. We all know the definition of insanity, right? Its when we take
the same actions again and again while hoping for a different and better outcome than weve gotten before. A
mentally strong person accepts full responsibility for past behavior and is willing to learn from mistakes.
PAGE 35
H ANDB OO K
Research shows that the ability to be self-reflective in an accurate and productive way is one of the greatest
strengths of spectacularly successful executives and entrepreneurs.
9. RESENT OTHER PEOPLES SUCCESS. It takes strength of character to feel genuine joy and excitement for other
peoples success. Mentally strong people have this ability. They dont become jealous or resentful when others
succeed (although they may take close notes on what the individual did well). They are willing to work hard for
their own chances at success, without relying on shortcuts.
10.
GIVE UP AFTER FAILURE. Every failure is a chance to improve. Even the greatest entrepreneurs are willing
to admit that their early efforts invariably brought many failures. Mentally strong people are willing to fail again
and again, if necessary, as long as the learning experience from every failure can bring them closer to their
ultimate goals.
11.
FEAR ALONE TIME. Mentally strong people enjoy and even treasure the time they spend alone. They use
their downtime to reflect, to plan, and to be productive. Most importantly, they dont depend on others to
shore up their happiness and moods. They can be happy with others, and they can also be happy alone.
12.
FEEL THE WORLD OWES THEM ANYTHING. Particularly in the current economy, executives and
employees at every level are gaining the realization that the world does not owe them a salary, a benefits
package and a comfortable life, regardless of their preparation and schooling. Mentally strong people enter the
world prepared to work and succeed on their merits, at every stage of the game.
13.
EXPECT IMMEDIATE RESULTS. Whether its a workout plan, a nutritional regimen, or starting a business,
mentally strong people are in it for the long haul. They know better than to expect immediate results. They
apply their energy and time in measured doses and they celebrate each milestone and increment of success on
the way. They have staying power. And they understand that genuine changes take time.
http://www.forbes.com/sites/cherylsnappconner/2013/11/18/mentally-strong-people-the-13-things-they-avoid/)
PAGE 36
H ANDB OO K
YOUNIQUES QUALITY GUARANTEE --> how to replace or return products

**ALL ISSUES FOR SUPPORT CAN GO TO www.youniqueproducts.com/business/support**
3-HOUR WINDOW ORDER CANCELLATION- Orders can be cancelled within three hours of being placed. This is
done through a Customers Younique account under their order history, order ID, and Cancel. To change an
order, the initial order must be cancelled and a new order placed. Once the 3-hour window has passed, orders
cannot be cancelled.
Within 14 Days of Product Delivery- Within 14 days of product delivery, if a customer is unsatisfied with the
quality of Younique products for any reason, they may return them to Younique for a full Younique Product Credit
(Y-Cash), an equal-value product exchange, or a full refund, minus shipping and handling. Returns and exchanges
need to be filed by submitting a Support Request. An agent will contact the customer with the next steps required
for completing the return.
Within 15-30 Days of Product Delivery- Within 15 and 30 days after Product Delivery, Products can be exchanged
for Younique Product Credit (Y-Cash), an equal-value product exchange, or 80% of a full refund, minus shipping and
handling. Returns and exchanges need to be filed with Younique Customer Support. An agent will contact the
customer with the next steps required for the return. Please see steps below for returning products to Younique.
Within 31-90 Days of Product Delivery- Within 31 and 90 days after Product Delivery, Products can be exchanged
for Younique Product Credit (Y-Cash), or an equal-value product exchange, minus shipping and handling. Returns
and exchanges need to be filed with Younique Customer Support. An agent will contact the customer with the next
steps required for completing the return.
PRODUCT WARRANTY- If a product is believed to be defective, please contact Support to file a claim. Products
proven to be defective will be exchanged for a product of equal or lesser value.
PERSONAL INCOMPATIBILITY- If a Customer experiences personal incompatibility with Younique products (such as
an allergy to an ingredient), then the customer should immediately contact their physician. To return a product
based on personal incompatibility, the customer may contact Support. An agent will then contact the Customer to
discuss options, such as product credit, and applicable refund, or to ship a replacement product of similar or lesser
value at no additional charge. For Quality Control, Customers are asked to describe the nature of the Personal
Incompatibility in the Support Ticket.
DEFECTIVE OR DAMAGED- If a product is defective or arrives damaged from Carrier handling, the customer is
asked to submit a Support Request and Support will send a replacement right away. Customers are asked to
include digital photo(s) of the damaged or defective product with your Support Claim so Younique can forward to
the Carrier or Manufacturer.
LOST OR STOLEN SHIPMENT CLAIMS- Younique provides tracking numbers for every package sent. The customer
is responsible for checking with their local postal carrier if a tracking number shows a package as having been
delivered yet the customer has not received it. In some cases, the customer may be required to file a lost/stolen
claim with their local post office. After a shipment has been reported lost with the local carrier, a support request
may be made to request replacement of the lost shipment.
INSTRUCTIONS FOR RETURNING PRODUCTS TO YOUNIQUE- Requests for product exchanges or returns must be
go through the Younique Customer Support Portal. A customer support agent will then provide the customer with
return instructions, a return mailing address and a Return Merchandise Authorization number (RMA) within
approximately 1 business day of the original request. If the customer doesnt have means to access the online
customer support portal, then the request for product return or exchange may be initiated by calling 1-801-2079753, Monday - Friday, 6 AM - 6 PM (MST). An original order ID is required for product returns or exchanges.
PAGE 37
H ANDB OO K
PRODUCT EDUCATION --> be a product of the products

NATURALLY-BASED PRODUCTS
Every single one of our products are considered naturally-based and a majority of them are considered all-natural.
The National Ingredient Resource Center (NIRC) considers a product "all-natural," if it contains at least 95% of
ingredients that fits their criteria for natural ingredients. The other 5% may come from ingredients that do not
meet their criteria for natural, but do not contain synthetic fragrances, artificial colors, or harmful fillers.
Younique uses mostly natural and/or organic ingredients, as well as also using some synthetic ingredients.
Sometimes it is necessary to use a non-toxic synthetic ingredient (s) when no equivalent can be found in nature.
While the idea of using 100% all natural products may seem appealing, it is not practical and does not necessarily
mean they are safe. In fact, failure to include effective preservatives in a product can lead to health problems, such
as skin infection. It is necessary to use some type of synthetic non-toxic preservative (s) to ensure the products you
use are safe. The recent negative publicity surrounding the use of parabens may give the impression that all
synthetic preservatives are toxic or carcinogenic, when in fact, they are not. In an ideal world, we'd be able to
pluck the leaves or seeds from a plant or tree, crush it up and mix into our products and come up with a safe and
effective preservative. In reality, this is not feasible. Some natural preservatives are originally plant derived, but
must undergo a chemical process to convert them into a viable and effective compound strong enough to prevent
and combat bacteria and fungus. A balance must be struck between effectiveness and gentleness - in other words,
a preservative, which is not only non-toxic, but one that won't cause skin irritations or allergic reactions.
There are many synthetic ingredients that are considered to be safe and non-toxic. Conversely, there are allnatural ingredients, which can be considered toxic, and you wouldn't want to use. From our perspective and in our
research, it is more important for a product to be safe and non-toxic rather than a 100% all-natural and organic.
With that in mind, here is how our products fair in relation to that pretty amazing facts really! You can take pride
in the fact that these percentages are way above industry standard and are quite impressive!
BB Flawless is 93% +/- Natural

Awake Facial Cleanser is 98% +/- Natural
Brilliant Moisturizer is 93% +/- Natural
Glorious Face & Eye Primer is 96% +/- Natural
Moodstruck Minerals (incuding Concealers, Blushers, Matte and Shimmer Pigments) are all 100% Natural
3D Fiber Lashes Transplanting Gel is 87% +/- Natural and the Green Tea Fibers are 100% Natural
Refreshed Rose Water is 93% +/- Natural
GLUTEN FREE PRODUCTS

Moodstruck Concealers
Moodstruck Blushers
Moodstruck Pigments
Glorious Primer
PAGE 38
H ANDB OO K
3D Fiber Lashes
Lucrative Lip Gloss
Brilliant Moisturizer
Awake Facial Cleanser
BB Flawless
The Following Products are NOT Gluten-Free:

Refreshed Rose Water (Hydrogenated Starch Hydrolysate)
VEGAN PRODUCTS
Moodstruck Concealers
Moodstruck Blushers
Refreshed Rose Water
BB Flawless
The Following Products are NOT Vegan:
Moodstruck Pigments (Carmine)
Brilliant Moisturizing Gel (Pearl Powder - oysters)

Glorious Primer (Elastin)
3D Fiber Lashes (Collagen)
Lucrative Lip Gloss (Beeswax)
Awake Facial Cleanser (Stearates)
NUT ALLERGIES
BB Flawless does have Shea Butter in it. The Food Allergy Research and Resource Program reports the shea nuts
are a tree nut, but that they do not belong in the list of commonly allergenic tree nuts. It is the oil from the shea
nut that is used. The oil contains little protein, which is what triggers the allergic reaction. The risk of a reaction to
the Shea Butter is considered to be extremely low to those who do have a nut allergy. Most people with nut
allergies do not have a problem using Shea Butter, but it should be noted for those with extreme cases.
PAGE 39
H ANDB OO K
INCENTIVES OR SAMPLES TO MAIL OUT --> make a list!

NAME
PAGE 40
ITEM
ADDRESS
DONE

Presenter Handbook

Uploaded by

Copyright:

Available Formats

Presenter Handbook

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Presenter Handbook

Uploaded by

Copyright:

Available Formats

YOUNIQUE P RE SE NT ER

Younique Quality Guarantee 37

Morgann Crook &

FACEBOOK & NETWORKING GROUPS

Team Must Have Mascara - https://www.facebook.com/groups/teammusthavemascara/

HOW YOU GET PAID

get rewarded BIG when

BUILD A TEAM & SEE SOME GREEN

All Hostess Rewards are provided by

Your hostess cannot redeem her rewards

Parties closed automatically after the

PARTIES AND ORDERS

Younique Cash cannot be used to pay for

--> how to purchase & sell products

shipping or taxes or applied to any half

HOW TO PURCHASE YOUR OWN PRODUCTS

Hostess reward redemptions do not count

products as a hostess. Every 10 days you should set up a party through

toward your personal sales or other party

credits unless the host/customer pays

above their rewards and half price

commission regardless of which party it is under, as long as the party was

*** GREAT TIP!! Create a group JUST for all your

Shipping is a $5.50 flat rate or free on all orders over $100

Make sure to ask me about joining as a Presenter!

HOW TO HOSTESS COACH FOR A HOME PARTY

* They think their friends would like it

* The Presenter was FUN!

KNOW YOUR HOSTESS REWARDS without having to look at the chart.

MORE PARTY TIPS

- --> lets get this party started!

* ARRIVE EARLY and set up. I suggest keeping

* Set of 3D Fiber Lashes

your display SIMPLE! You want it to look easy

* Pigment, Concealer & Blusher Testers

& duplicatable. I dont usually bring my own

* I recommend having a sample set of the following products:

table - I just use a kitchen table or coffee table

- AWAKE Facial Cleanser

* GREET THE GUESTS as they arrive. Try to

remember their names. Ask them how they

- BB CREAM (1-2 shades)

know the host. If you have time, as about their

- LIPGLOSS (Luxe is a great neutral color)

makeup use and skin type.

and give her a hostess gift. This can be

something inexpensive!! Something simple to

show you appreciate her hosting for you.

likely to buy them when they try them.

* YOU ARE THE PRO! Everyone is waiting for you

* White Washcloths (5-10) (walmart/target)

of the night: Okay, we are going to have so

* Disposable Applicators (eye shadow applicators, lip gloss

much fun tonight trying out all the great

applicators) If you want to sample the 3D lashes, bring mascara

products I brought! Well start by washing our

wands. HOWEVER, be aware that most top leaders DO NOT let

faces with our AWAKE cleanser (talk about some

of the benefits of each product as you introduce