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Business Information System

Business firms contain knowledge about how to perform operations and business processes. For example, fast food restaurants know how to run their business and websites like Amazon know how to operate online. Knowledge management systems help employees understand how to perform tasks and solve problems. Examples of knowledge management tools include using social media, wikis for FAQs, and virtual worlds for online meetings to collaborate across locations. Firms can use collaboration environments with communication and data sharing tools to address time and location challenges and choose technologies to enable remote collaboration.

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25 views1 page

Business Information System

Business firms contain knowledge about how to perform operations and business processes. For example, fast food restaurants know how to run their business and websites like Amazon know how to operate online. Knowledge management systems help employees understand how to perform tasks and solve problems. Examples of knowledge management tools include using social media, wikis for FAQs, and virtual worlds for online meetings to collaborate across locations. Firms can use collaboration environments with communication and data sharing tools to address time and location challenges and choose technologies to enable remote collaboration.

Uploaded by

vik05345
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Business firms are repositories of knowledge.

Q: Can you give examples of firm knowledge?



For instance, the knowledge required to run a fast food restaurant, or the knowledge required to
operate a Web site like Amazon.
Knowledge management systems are useful for helping a firms employees understand how to
perform certain business processes or how to solve problems.
The text goes into more depth on each of these tools.
Examples:
A business use of social networking is Facebook accounts for businesses;
using wiki as extended, more complete FAQs,
and virtual worlds to conduct online meetings for employees around the world.
Internet-based collaboration environments are suites of collected collaboration tools, enabling
communication and data-sharing between tools.
You can use this matrix to identify solutions to the time/location issues that face a firm, and to
choose specific collaboration technologies.

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