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1.1. PURPOSE:: 1.4definitions, Acronyms and Abbreviations

The document describes India's railway reservation system, which allows customers to view train schedules and timings, make reservations, pay for tickets, and cancel reservations. It provides details on train classes and quotas to accommodate different passenger needs. The system uses software interfaces and communication channels to connect customers to train information via websites, phones, terminals at stations. It aims to enhance both passenger and freight revenue for Indian Railways through an optimized reservation process.

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Margaret Johnson
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© © All Rights Reserved
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Download as DOCX, PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
60 views

1.1. PURPOSE:: 1.4definitions, Acronyms and Abbreviations

The document describes India's railway reservation system, which allows customers to view train schedules and timings, make reservations, pay for tickets, and cancel reservations. It provides details on train classes and quotas to accommodate different passenger needs. The system uses software interfaces and communication channels to connect customers to train information via websites, phones, terminals at stations. It aims to enhance both passenger and freight revenue for Indian Railways through an optimized reservation process.

Uploaded by

Margaret Johnson
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1.

INTRODUCTION:

1.1. PURPOSE:

The purpose of this source is to describe the railway reservation system which
provides the train timing details, reservation, billing and cancellation on various
types of reservation namely,

Confirm Reservation for confirm Seat.

Reservation against Cancellation.

Waiting List Reservation.

Online Reservation.

Tatkal Reservation


1.2. DOCUMENT CONVENTIONS:

Main headings: Bold



1.3INTENDED AUDIENCE AND READING SUGGESTIONS:

The different types of readers are

Customers

Developers

Management people specifically,

Passengers

Counter clerk


1.4DEFINITIONS, ACRONYMS AND ABBREVIATIONS

NTES National Train Enquiry System

IVRS Interactive Voice Response system

PRS passenger reservation system


It consists of

Train details

Reservation form

Billing

Cancellation.


1.5. SCOPE


Freight Revenue enhancement.

Passenger Revenue enhancement.

Improved & optimized service.


1.6 REFERENCES

www.scribd.comwww.yatra.com



2. OVERALL DESCRIPTION:



2.1. PRODUCT PERSPECTIVE:


It enables us to maintain the railway train details like their timings, number of seat available and
reservation billing and cancelling the tickets.





2.1.1. USER INTERFACE:

Keyboard and Mouse.



2.1.2. HARDWARE INTERFACE:

Printer

Normal PC


2.1.3. SOFTWARE INTERFACE:

Front end -> ASP.NET

Back end -> MS-Access



2.1.4. COMMUNICATION INTERFACES

Indian Railways web-site,www.indianrail.gov.inoffers PRS enquirieson the internet
Berth/Seat availability, Passenger Status, Fare, TrainSchedule etc,.


National Train Enquiry System (NTES) website,www.trainenquiry.com gives dynamic information
about the running status of any train and itsexpected arrival/departure at any given station.


Mobi l e t el ephone bas ed SMS enqui r y s er vi ce. A new mobi l e phone based
facility for rail users viz.,


Co u n t r y wi d e e x t e n s i o n o f Un i v e r s a l Ra i l E n q u i r y n u mb e r
1 3 9 through setting up of Interactive Voice Response System (IVRS)


2.1.5. OPERATING ENVIRONMENT

The OS types are

Windows NT

Windows XP

Windows 98


Linux



2.1.6. MEMORY CONSTRAINTS

A maximum of 42 laces hits per day have been recorded.




2.1.7. OPERATIONS

Any Reservation counter from 8 am to 8 pm.

Prior to 60 days of Journey.

One form for 6 persons only.

Reserved ticket done through pre defined Logic.

To save time & queues Agent is others guides.


2.2. PRODUCT FUNCTIONS:

It tells the short note about the product.


2.2.1. TRAIN DETAILS:

Customers may view the train timing at a date their name and number of tickets.


2.2.2. RESERVATION:


After checking the number of seats available the customers reserve the tickets.


2.2.3. BILLING:

After reserving the required amount of tickets, the customer paid the amount.

2.2.4. CANCELLATION:

If the customers want to cancel the ticket, then half of the amount paid by the customer will be
refunded to him.


2.3. USER CHARACTERISTICS:


Knowledgeable user

No voice user

Expert user





2.4.CONSTRAINTS


Less than 1 sec for local transactions.

3 sec for network transaction.

Capable for providing transaction for 22 hrs per day.

Uptime of PRS is 99.5 + %.


SOFTWARE CONSTRAINTS
:

Designing -> Rational Rose

Developing -> Visual Basic


3. SPECIFIC REQUIREMENTS


3.1. EXTERNAL INTERFACES

Train Delay Alert Service.

Booking Terminals.

Interactive voice Response System.

Touch Screen.

Passengers operated Enquiry Terminals.


3.2. PERFORMANCE REQUIREMENTS:


It is available during all 24 hours.

Offered through Mail express, super fast , Rajdhani & Shatabdi Trains. About 1520 Trains runs
daily.
Variety of compartments based on comfort :


AC first class.


AC sleeper.


First class.


AC three tier.


AC chair car.


Sleeper class


Ordinary chair car.


Types of concerns & complexities:


44 types of quotas.


8 types of trains.


9 types of classes.

162 types of concessions.

127 types of bogies.



3.3. SOFTWARE SYSTEM ATTRIBUTES
:

Reliable

Available

Secure


4. DOCUMENT APPROVAL :

The bill passed on any proposals related to railway management needs approval
of Ministry of railway department.

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