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Erlang

A unit of measurement of traffic density in a telecommunications system. The erlang describes the total traffic volume of one hour, or 3600 seconds.

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Pramod Doke
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93 views1 page

Erlang

A unit of measurement of traffic density in a telecommunications system. The erlang describes the total traffic volume of one hour, or 3600 seconds.

Uploaded by

Pramod Doke
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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ERLANG

A unit of measurement of traffic density in a telecommunications system. The erlang describes


the total traffic volume of one hour, or 36 seconds.
!or e"am#le, 6 calls in one hour, each lasting $ minutes, results in the follo%ing number of
erlangs&
minutes of traffic in the hour ' number of calls " duration
minutes of traffic in the hour ' 6 " $
minutes if traffic in the hour ' 3
hours of traffic in the hour ' 3(6
hours of traffic in the hour ' $
traffic figure ' 5 erlangs
Net%or) designers use the erlang to understand traffic #atterns %ithin a voice net%or) and use
the figures to determine ho% many lines are re*uired bet%een a tele#hone system and a central
office or bet%een net%or) locations.
Erlang calculations are further bro)en do%n as follo%s&
Erlang + ,, the most commonly used traffic model. Erlang + is used to %or) out ho%
many lines are re*uired if the traffic figure during the busiest hour is )no%n. This model
assumes that all bloc)ed calls are cleared immediately.
E"tended Erlang + ,, similar to Erlang +, this model can be used to factor in the number
of calls that are bloc)ed and immediately tried again.
Erlang - ,, this model assumes that all bloc)ed calls are *ueued in the system until they
can be handled. -all centers can use this calculation to determine ho% many call agents
to staff, based on the number of calls #er hour, the average duration of class and the
amount of time calls are left in the *ueue.
The erlang is named after the .anish tele#hone engineer A. /. Erlang.

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