The document discusses various topics related to domains, Google Apps, cloud computing, Microsoft Exchange, network troubleshooting, email protocols and security, and data migration. These topics include domain registration, DNS, Google Apps for Business, cloud storage services, Active Directory, Office 365, ping and traceroute commands, IMAP, POP, SMTP, SPF, DKIM, DMARC, mail routing, integrating email services, and considerations for data migration.
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The document discusses various topics related to domains, Google Apps, cloud computing, Microsoft Exchange, network troubleshooting, email protocols and security, and data migration. These topics include domain registration, DNS, Google Apps for Business, cloud storage services, Active Directory, Office 365, ping and traceroute commands, IMAP, POP, SMTP, SPF, DKIM, DMARC, mail routing, integrating email services, and considerations for data migration.
http://www.webopedia.com/TERM/D/domain_name_registrar.html - Domain Host http://www.webopedia.com/TERM/D/domain_hosting.html - DNS http://www.webopedia.com/TERM/D/DNS.html and http://support.google.com/a/bin/answer.py?hl=en&answer=48090 - Examples of Domain registrar: GoDaddy.com, eNom.com, 1and1.com, tucows.com
2. Google Apps for Business - What is Google Apps http://support.google.com/a/bin/answer.py? hl=en&answer=53926&topic=2768944&ctx=topic - Upgrade to Google Apps for Business http://support.google.com/a/bin/answer.py? hl=en&answer=60217&topic=2768944&ctx=topic - Types of Google Apps accounts: Google Apps for Business, for Education, Non-profits, for Government
3. Cloud computing (storage, services, applications, troubleshooting) - What is http://www.webopedia.com/TERM/C/cloud_computing.html - Storage: Google Docs - Applications: Facebook, Google Docs, Online email services http://support.google.com/a/bin/static.py?hl=en&page=ugc.cs&signed_url=http:%2F%2Fww w.google.com%2Furl%3Fq%3Dhttp:%2F%2Fgoog leenterprise.blogspot.com%2F2012%2F03%2Fgo ogle-cloud-storage- brings-more.html&usg=AFQjCNG47nhjnA4sNhlpdUcsk NVkBZl-DQ&url=http:%2F%2Fgoogleenterprise.blogspot. com%2F2012%2F03%2Fgoogle-cloud-storage-brings-more.html
4. Microsoft Exchange/Active Directory/Windows Server/Office 365 - Exchange: http://www.webopedia.com/TERM/E/Exchange_email.html - Active Directory: http://www.webopedia.com/TERM/A/Active_Directory.html - Windows Server: http://www.webopedia.com/TERM/W/Windows_Server.html - Office 365 (our competitors): http://www.webopedia.com/TERM/O/office_365.html
5. Network Troubleshooting: - ping command - tracert command: Traceroute is a utility that traces a packet from your computer to an internet host, but it will show you how many hops the packet requires to reach the host and how long each hop takes. The traceroute command is used to discover the routes that packets actually take when travelling to their destination. Tests the route for that packet. Command for Traceroute: tracert (domain) tracer (ip) Internal factors (firewall, proxy, access policies, causes of intermittent connectivity, etc) External factors (ISP issues, regional network access limitations, host propagation, etc) Familiarity with network router configurations Familiarity with network switch configurations
Email protocols and security:
IMAP/POP/SMTP and Webmail providers/mail clients http://support.google.com/a/bin/answer.py?hl=en&answer=75726, http://support.google.com/a/bin/answer.py? hl=en&answer=12103&topic=2687102&ctx=topic https://support.google.com/mail/troubleshooter/1668960?hl=en