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Document 731511

When logging into OBIEE, users see an error indicating a socket communication error. This is caused by not enough connections being set in the maximum connections parameter. The solution is to clear connections by stopping and starting the BI Server and Presentation Server. The number of minutes set for connection expiration in the instanceconfig.xml file should also be increased.

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60 views1 page

Document 731511

When logging into OBIEE, users see an error indicating a socket communication error. This is caused by not enough connections being set in the maximum connections parameter. The solution is to clear connections by stopping and starting the BI Server and Presentation Server. The number of minutes set for connection expiration in the instanceconfig.xml file should also be increased.

Uploaded by

r.thogiti
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Document 731511.

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OBIEE 10g: Error: "[nQSError: 12002] Socket communication error at call=recv: (Number=10004) A blocking operation was interrupted by a call to WSACancelBlockingCall'" on Starting [ID 731511.1]
Modified: Dec 1, 2011 Type: PROBLEM Status: PUBLISHED Priority: 3 Comments (0)

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In this Document Symptoms Cause Solution

Applies to:
Business Intelligence Server Enterprise Edition - Version: 10.1.3.2 to 10.1.3.4.2 [2405] - Release: 10g to 10g Business Intelligence Suite Enterprise Edition - Version: 10.1.3.2 to 10.1.3.4.2 [2405] [Release: 10g to 10g] Information in this document applies to any platform. Checked for relevance on 01-Dec-2011

Symptoms
When you log into OBIEE, it appears to hang. Looking in NQServer.log, you can see the following error:

[nQSError: 12002] Socket communication error at call=recv: (Number=10004) A blocking operation was interrupted by a call to WSACancelBlockingCall

Cause
There are not enough connections set in Maximum Connections.

Solution
Clear the connections by stopping and starting the BI Server and Presentation Server. Edit instanceconfig.xml and increase the number of minutes set for the 'ConnectionExpireMinutes'. The default value for this parameter is '3' minutes if no setting currently exists. Try a larger number. For more information, see the section 'Setting the Time to Expire for Idle Oracle BI Presentation Services Client Connections' on page 22 of the Oracle Business Intelligence Presentation Services Administration Guide Version 10.1.3.2 December 2006.

Related
Products
Enterprise Enterprise Enterprise Enterprise Performance Management and Business Intelligence > Business Intelligence > Oracle Business Intelligence Suite, Edition > Business Intelligence Suite Enterprise Edition > Analytics > Answers/Dashboard Performance Management and Business Intelligence > Business Intelligence > Oracle Business Intelligence Suite, Edition > Business Intelligence Server Enterprise Edition > Analytics > Answers/Dashboard

Keywords
10G; BLOCKED; BUSINESS INTELLIGENCE; COMMUNICATION ERROR; INTELLIGENCE; NQSERROR; OBIEE; ORACLE BUSINESS INTELLIGENCE; RECV Back to Top

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