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Case Study

The document outlines leadership challenges at Celeritas, Inc., including a lack of trust, unclear goals and priorities, inconsistent decision making, and poor cross-divisional coordination. It identifies specific issues with the CEO, senior vice presidents, and vice presidents. It recommends immediately defining a company vision and goals, deciding goals collectively, and cascading goals down the organization. It also discusses resistance to change and the need for effective change management. Finally, it evaluates whether the consultant, Reese, who identified these issues should be retained, concluding that she should be based on her effective solicitation of top management views and ability to identify pending issues.

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Vibhooti Gupta
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3K views5 pages

Case Study

The document outlines leadership challenges at Celeritas, Inc., including a lack of trust, unclear goals and priorities, inconsistent decision making, and poor cross-divisional coordination. It identifies specific issues with the CEO, senior vice presidents, and vice presidents. It recommends immediately defining a company vision and goals, deciding goals collectively, and cascading goals down the organization. It also discusses resistance to change and the need for effective change management. Finally, it evaluates whether the consultant, Reese, who identified these issues should be retained, concluding that she should be based on her effective solicitation of top management views and ability to identify pending issues.

Uploaded by

Vibhooti Gupta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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LEADERSHIP CHALLENGES IN A FAST-GROWTH INDUSTRY

Celeritas, Inc.

Issues Identified
Lack of trust and communication
Confusion about goals and priorities Inconsistent decision making Poor coordination among divisions

Boyer

Senior Vice Presidents

Vice Presidents

Failure to communicate effectively and withhold important information. Fail to react to problems and issues that will soon fester if ignored. Fail to provide clear direction Seeks information and not opinions from exec team Not able to delegate the upcoming work judiciously.

Identifying their jobs as per silos they handle and not as per the organization. Blaming their lack of productivity on lack of efforts of other departments. Capable in their own fields but not in strategic issues concerning big level decisions.

Lack of trust in Boyers leadership Resistance to any changes in organizational effectiveness

Immediate steps to be taken

Define vision for the company

Currently not clear why adopting cloud technology Trust lacking as not clear goals

Decide goals in discussion with senior vice presidents collectively Define a front line structure for goal cascading

They need to be more than mere informers to Boyer. Need to be aware of the strategic plans. Train the managers to manage people related issues

The goals should be defined in conjunction to the organis1111ational goal. Next they should be flowed to vice presidents such that they meaningful even intra departments.

Resistance to Change
Do change management right the first time
Communications that describe the need for change, impact on employees, whats in it for me.

Expect it
Identify the groups that are likely sources of resistance and should be addressed proactively

Address it formally
Communication plan, sponsorship roadmap, coaching plan and training plan. Feedback is collected to understand employee adoption

Engage the right resistance managers


Senior leaders, middle managers and front-line supervisors

Whether to keep Reese or had lost all credibilty?


She effectively solicited the views and opinions of top management

Could identify some pending issues

Right now only have done a part of her approach; rest of the part would be possible only with the cooperation of senior team.

She questioned about the individual functioning of different verticals thus, did not analyze the type of management styles each member possessed and likes to adhere to

Verdic t

She should be retained.

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