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    Questionairre

    Uploaded by

    Nidhi Bhandari
    This document contains a questionnaire about personal details, qualifications, occupation, income, insurance policies, premium amounts, reasons for choosing insurance providers, satisfaction levels with providers, and likelihood to recommend providers.

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    Questionairre

    Uploaded by

    Nidhi Bhandari
    11 views4 pages
    This document contains a questionnaire about personal details, qualifications, occupation, income, insurance policies, premium amounts, reasons for choosing insurance providers, satisfaction levels with providers, and likelihood to recommend providers.

    Original Description:

    for the customers having insurance policy in LIC n ICICI

    Original Title

    questionairre

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    © Attribution Non-Commercial (BY-NC)

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    This document contains a questionnaire about personal details, qualifications, occupation, income, insurance policies, premium amounts, reasons for choosing insurance providers, satisfaction levels with providers, and likelihood to recommend providers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    11 views4 pages

    Questionairre

    Uploaded by

    Nidhi Bhandari
    This document contains a questionnaire about personal details, qualifications, occupation, income, insurance policies, premium amounts, reasons for choosing insurance providers, satisfaction levels with providers, and likelihood to recommend providers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    QUESTIONNAIRE

    PERSONAL DETAILS: AGE(years): A)18 to 25 B)UG B)26 to 35 C)DIPLOMA C)36 to 45 D)PUC D)46 & above E)SSLC C) HOMEMAKER

    QUALIFICATION: A)PG OCCUPATION: GENDER: INCOME (pa):

    A) SALARIED A) MALE

    B) BUSINESS B) FEMALE

    A) BELOW 5 LAKHS C) 10 15 LAKHS

    B) 5 10 LAKHS D) ABOVE 15 LAKHS

    Q 1. Do you have an insurance policy ? a) Yes b) No Q2. How much you spend as insurance premium in the Insurance Policy? a) b) c) d) Below<1000 1000-1500 1500-2000 2000<above

    Q3. DO you have any other family member having insurance policy in LIC/ICICI ? a) Yes b) No

    Q4. Reasons for investing in Insurance Plans of LIC /ICICI? a) b) c) d) e) Returns Schemes are good Recommended by Family & Friends Needs to save tax Offers Multiple benefits like investment+insurance +Tax Saving

    Q5. How is the Premium Amount to be paid in Insurance Plans of LIC/ICICI? a) Highly Satisfactory b) Satisfactory c) Average d) Dissatisfactory e) Highly Dissatisfactory

    Q6. Is insurance branding important while choosing a service provider ? a) Yes b) No

    Q7. How likely are you to recommend LIC/ICICI to a friend or relative? Would you say the chances are.. a) b) c) d) e) Excellent Very Good Good Fair Poor

    Q8. How would you rate the overall quality of your relationship with LIC/ICICI, considering all of your experiences with them? Would you say it is a) b) c) d) Excellent Very Good Good Fair Poor

    Q9. How would you rate your level of satisfaction with LIC/ICICI in regards to customer service a) Extremely dissatisfied b) Dissatisfied c) Satisfied Extrememly dissatisfied Price a) b) c) d) Value a) b) c) d)

    Extremely dissatisfied Dissatisfied Satisfied Extrememly dissatisfied

    Extremely dissatisfied Dissatisfied Satisfied Extrememly dissatisfied

    Q10. What is the overall satisfaction level with LIC/ICICI ? a) Highly Satisfactory b) Satisfactory c) Average d) Dissatisfactory e) Highly Dissatisfactory

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