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Six Sigma Is A Set of Techniques and Tools For Process Improvement. It Was Developed by

Six Sigma is a set of process improvement techniques that was developed by Motorola in 1986 and later adopted by Jack Welch at GE to improve quality and reduce defects. It uses statistical methods and creates teams of experts within an organization to carry out projects that reduce costs, increase customer satisfaction and profits. The goal of Six Sigma is to have only 3.4 defects per million products by reducing process variability.

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54 views1 page

Six Sigma Is A Set of Techniques and Tools For Process Improvement. It Was Developed by

Six Sigma is a set of process improvement techniques that was developed by Motorola in 1986 and later adopted by Jack Welch at GE to improve quality and reduce defects. It uses statistical methods and creates teams of experts within an organization to carry out projects that reduce costs, increase customer satisfaction and profits. The goal of Six Sigma is to have only 3.4 defects per million products by reducing process variability.

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aerokiruba
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© Attribution Non-Commercial (BY-NC)
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Six Sigma is a set of techniques and tools for process improvement.

It was developed by Motorola in 1986, coinciding with the Japanese asset price bubble which is reflected in its terminology. Six Sigma became famous when Jack Welch made it central to his successful business strategy at General Electric in 1995. Today, it is used in many industrial sectors. Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Champions", "Black Belts", "Green Belts", "Yellow Belts", etc.) who are experts in the methods. Each Six Sigma project carried out within an organization follows a defined seq uence of steps and has quantified value targets, for example: reduce process cycle time, reduce pollution, reduce costs, increase c ustomer satisfaction, and increase profits. These are also core to principles of Total Quality Management (TQM) as described by Pet er Drucker and Tom Peters (particularly in his book "The Pursuit of Excellence" in which he refers the Motorola six sigma princi ples). The term Six Sigma originated from terminology associated with manufacturing , specifically terms associated with statistical modeling of manufacturing processes. The maturity of a manufacturing process can be described by a sigma rating indicating its yield or the percentage of defect-free products it creates. A six sigma process is one in which 99.99966% of the products manufactured are statistically expected to be free of defects (3.4 defective parts/million), although, as discussed below, this defect level corresponds to only a 4.5 sigma level. Motorola set a goal of "six sigma" for all of its manufacturing operations, and this goal became a by-word for the management and engineering practices used to achieve it.
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Courtesy:wikipedia

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