Camera Service Form: Customer Information
Camera Service Form: Customer Information
Please complete this entire form and send it with your product. Any information provided by you on this form for servicing purposes (service information) will be used by FUJIFILM to provide this service, and may be disclosed to third party services providers in order to provide same.
Customer Information:
First Name: Phone: Address: City: Province: NB Postal Code: Last Name: Email:
Product Information:
Camera Model: Serial Number: Date of Purchase:
Problem Description:
Service Information
Warranty Non Warranty Please provide a copy of the Proof of Purchase to validate warranty service. Physical damage is not covered under warranty No service will be done without your approval of our estimate, which will be faxed, emailed or mailed to you. You may preapprove the service, however, up to a specified amount, by completing the Service Pre-Approval section of this form.
Service Pre-Approval
Please repair my camera if the repair cost estimate is less than (see box). Freight and tax charges are extra and not included in repair cost. Please notify me if the cost estimate exceeds this amount. I wish to pay by (check one): Cardholder's Name Card Number Expiry Date Visa Mastercard Cheque $
Print Form
We recommend that you do not send any accessory items unless requested by the Camera Service Dept. If instructed to include accessory items, list the accessories in the Problem Description field. FUJIFILM is not responsible for lost accessories. Please ship your product via a carrier service with a means of tracking your package. Insure all shipments and please keep a record of the tracking number and product serial number in the event you must trace the package. FUJIFILM will not assume responsibility for loss and/or damage during transit. If you have any questions please contact FUJIFILM at 1-800-461-0416 or [email protected].