The Five Messages Leaders Must Manage

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THE FIVE MESSAGES LEADERS MUST MANAGE

JOHN HAMM

12/24/13

THE FIVE MESSAGES LEADERS MUST MANAGE

Think of an Operation Theater or a SWAT Team


What results in to successful operation??

INTRODUCTI ON
CLEAR EFFECTIVE COMMUNICATION

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THE FIVE MESSAGES LEADERS MUST MANAGE

Think of a Failed Organization or a Failed Project


What was the reason of its failure??

THINK AGAIN!
INEFFECTIVE TOP TO BOTTOM COMMUNICATION

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THE FIVE MESSAGES LEADERS MUST MANAGE

LEADERS JOB

Inspiring the Organization to Take Responsibility


Tool for achieving this??

effective communication

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THE FIVE MESSAGES LEADERS MUST MANAGE

INFLATED TERMS USUAL PRACTICES


Vague Marching Orders Own Interpretation s

Results

VAGUE TERMS
Sloppy Behavior Time Wastage Poor Performance Talent Wastage

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THE FIVE MESSAGES LEADERS MUST MANAGE

FIVE TABS AGENDA POINTS


ORGANIZATIONAL STRUCTURE & HIERARCHY FINANCIAL RESULTS

5 MESSAGES

LEADERS SENSE OF HIS JOB

TIME MANAGEMENT

CORPORATE CULTURE

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THE FIVE MESSAGES LEADERS MUST MANAGE

ORGANIZATIONAL STRUCTURE & HIERARCHY

FINANCIAL RESULTS

1st MESSAGE

THE LEADERS SENSE OF HIS JOB TIME MANAGEMENT CORPORATE CULTURE

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THE FIVE MESSAGES LEADERS MUST MANAGE

ORGANIZATIONAL STRUCTURE & HIERARCHY


FINANCIAL RESULTS

ORGANIZATIONAL CHART represents Individual Power I am the


best of the best

THE LEADERS SENSE OF HIS JOB TIME MANAGEME NT

I dont have power otherwise, I will see this bone-head

CORPORATE CULTURE

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THE FIVE MESSAGES LEADERS MUST MANAGE

ORGANIZATIONAL STRUCTURE & HIERARCHY


FINANCIAL RESULTS

REORGANIZATION- Results change in Individual Power


CONVENTIONAL APPROACH:

THE LEADERS SENSE OF HIS JOB TIME MANAGEME NT

Implicit communi cation

Fear & Uncertai nty

Battle for Power begins

CORPORATE CULTURE

Result: * Shift in managers focus * Wastage of Time


THE FIVE MESSAGES LEADERS MUST MANAGE

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ORGANIZATIONAL STRUCTURE & HIERARCHY


FINANCIAL RESULTS

Which Firefighting Team will be more Effective??


OUR TEAM

THE LEADERS SENSE OF HIS JOB TIME MANAGEME NT

OPPONEN T

CORPORATE CULTURE

Im Promoting the two Bucket-Guys so that we can Execute More Effectively


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ORGANIZATIONAL STRUCTURE & HIERARCHY

FINANCIAL RESULTS

2nd MESSAGE

THE LEADERS SENSE OF HIS JOB

TIME MANAGEMENT
CORPORATE CULTURE
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ORGANIZATIO NA STRUCTURE & HIERARCHY

FINANCIAL RESULTS
THE LEADERS SENSE OF HIS JOB

TIME MANAGEMENT

CORPORATE CULTURE

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THE FIVE MESSAGES LEADERS MUST MANAGE

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ORGANIZATIONAL STRUCTURE & HIERARCHY

FINANCIAL RESULTS

3rd MESSAGE

THE LEADERS SENSE OF HIS JOB

TIME MANAGEMENT CORPORATE CULTURE


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ORGANIZATIO NA STRUCTURE & HIERARCHY

Jims Strategy VS Chriss Strategy

FINANCIAL RESULTS

THE LEADERS SENSE OF HIS JOB


TIME MANAGEMENT

CORPORATE CULTURE

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ORGANIZATIONAL STRUCTURE & HIERARCHY

FINANCIAL RESULTS

4th MESSAGE

THE LEADERS SENSE OF HIS JOB

TIME MANAGEMENT
CORPORATE CULTURE
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ORGANIZATIO NA STRUCTURE & HIERARCHY

Time is in Short Supply Obsessed with Deadlines Common Assumption

FINANCIAL RESULTS

THE LEADERS SENSE OF HIS JOB

TIME MANAGEMEN T
CORPORATE CULTURE

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ORGANIZATIO NA STRUCTURE & HIERARCHY

CEO A
FINANCIAL RESULTS

CEO B
Fact of situation Adjusted goals according to deadlines It is neutral phenomenon

Time was enemy Obsessed with deadlines

THE LEADERS SENSE OF HIS JOB

Time is fearsome monster

TIME MANAGEMEN T
CORPORATE CULTURE

RESULT !!

RESULT !!

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ORGANIZATIO NA STRUCTURE & HIERARCHY

Conventional Approach
Time is scarce so scramble against constraints

FINANCIAL RESULTS

THE LEADERS SENSE OF HIS JOB

TIME MANAGEMEN T
CORPORATE CULTURE

Try This
Time is fixed so choose wisely within constraints

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ORGANIZATIONAL STRUCTURE & HIERARCHY


FINANCIAL RESULTS

5th MESSAGE

THE LEADERS SENSE OF HIS JOB TIME MANAGEMENT

CORPORATE CULTURE
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ORGANIZATIO NA STRUCTURE & HIERARCHY

Culture is derived from expectations CEOs who fail to make their expectations Employees need to be challenged with work Employees should be part of exciting future.

FINANCIAL RESULTS

THE LEADERS SENSE OF HIS JOB

TIME MANAGEMENT

CORPORATE CULTURE
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ORGANIZATIO NA STRUCTURE & HIERARCHY

Conventional Approach
Hand the responsibility to HR

FINANCIAL RESULTS

THE LEADERS SENSE OF HIS JOB

TIME MANAGEMENT

Try This
Create an environment in which everyone can help the team win

CORPORATE CULTURE
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The End

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