KFC Swot Analysis
KFC Swot Analysis
Strengths
Opportunities
Brand Equity
2nd Only to McDonald’s in Foreign Sales Growth of 18-24 age demographic
$550M Increase in U.S. median income
Strong Cash Flows International beef scare from mad-cow
Generate $1B each year and hoof and mouth disease
Very strong Internationally Home Meal Replacement Market will
UK, Middle East, Thailand, China, Japan, exceed an estimated $577 billion by
Korea, Mexico 2020
Strong Franchise and License Fee revenues Targeting to growing ethnic markets –
for cash flow. Asian American and Hispanic
Interactive relationship marketing New Leadership
Strong trademarks recipes Domestic markets
Ranks highest among all chicken restaurant Updating restaurants
chains for its convenience and menu variety. Balanced menu
Largest multibranded restaurant in the world Customer focus
100 KFC and Pizza Hut combos 600 KFC Increase delivery service
and Taco Bell combos
Weaknesses
Threats
Recent drop in sales for KFC
Failed to rank in top 20 in growth in Rated 83 out of 100 in terms of
2000. competitiveness
Same Store sales declined Increasing wage rates directly affect
Lack of point of scale scanning system menu prices
Admitted inability to provide quality 85% annual employee turnover for fast
service –food market
Lack of knowledge abut their customers Supermarkets and new competitors
Lack of relationship building with threaten HMR market
employees, customers and suppliers i.e. International Exchange Rates
Chick-fil-a Health Trend away from fried foods
Question of over franchising leads to Changing customer demands
loss of control and quality Quality of Service Focus
Lack of focus on R&D