Ipiii
Ipiii
Drew Kelly
Individual Project III (25 points).Use SPC software to solve
and explain your answers.
1. A major record-of-the-month club collected data on the reasons for returned shipments
during a quarter. Results are: wrong selection, 50,000; refused, 195,000; wrong address,
68,000; order canceled, 5,000; and other, 15,000. Construct a Pareto diagram.
Pareto Chart of Reason
350000
100
300000
totals
200000
60
150000
40
100000
20
50000
0
reason
Count
Percent
Cum %
Refused
195000
58.6
58.6
Wr. Add
68000
20.4
79.0
Wr. Sel.
50000
15.0
94.0
Other
15000
4.5
98.5
Ord Can
5000
1.5
100.0
2. An organization that fills bottles of shampoo tries to maintain a specific weight of the
product. The table gives the weight of 110 bottles that were checked at random intervals.
Make a tally of these weights and construct a frequency histogram. (Weight is in
kilograms.)
_________________________________________________________
6.00 5.98 6.01 6.01 5.97 5.99 5.98 6.01 5.99 5.98 5.96
5.98 5.99 5.99 6.03 5.99 6.01 5.98 5.99 5.97 6.01 5.98
5.97 6.01 6.00 5.96 6.00 5.97 5.95 5.99 5.99 6.01 5.98
6.01 6.03 6.01 5.99 5.99 6.02 6.00 5.98 6.01 5.98 5.99
6.00 5.98 6.05 6.00 6.00 5.98 5.99 6.00 5.97 6.00 6.00
6.00 5.98 6.00 5.94 5.99 6.02 6.00 5.98 6.02 6.01 6.00
5.97 6.01 6.04 6.02 6.01 5.97 5.99 6.02 5.99 6.02 5.99
Percent
80
250000
6.02 5.99 6.01 5.98 5.99 6.00 6.02 5.99 6.02 5.95 6.02
5.96 5.99 6.00 6.00 6.01 5.99 5.96 6.01 6.00 6.01 5.98
6.ob 5.99 5.98 5.99 6.03 5.99 6.02 5.98 6.02 6.02 5.97
-------------------------------------------------------------------------------------
3. Control charts for X and R are to be established on a certain dimension part, measured
in millimeters. Data were collected in subgroup sizes of 6 and are given below.
Determine the trial central line and control limits. Assume assignable causes and revise
the central line and limits.
----------------------------------------------------------------------------------------------------------Subgroup
Subgroup
Number
X
R
Number
X
R
----------------------------------------------------------------------------------------------------------1
20.35
0.34
14
20.41
0.36
2
20.40
0.36
15
20.45
0.34
3
20.36
0.32
16
20.34
0.36
4
20.65
0.36
17
20.36
0.37
5
20.20
0.36
18
20.42
0.73
6
20.40
0.35
19
20.50
0.38
7
20.43
0.31
20
20.31
0.35
8
20.37
0.34
21
20.39
0.38
9
20.48
0.30
22
20.39
0.33
10
20.42
0.37
23
20.40
0.32
11
20.39
0.29
24
20.41
0.34
12
20.38
0.30
25
20.40
0.30
13
20.40
0.33
-----------------------------------------------------------------------------------------------------------
Xbar-R Chart of X
UCL=20.6556
Sample Mean
20.6
20.5
_
_
X=20.4004
20.4
20.3
20.2
LCL=20.1452
1
3
Sample
UCL=0.4320
Sample Range
0.4
0.3
_
R=0.2156
0.2
0.1
0.0
LCL=0
1
3
Sample
4. The Get-Well Hospital has completed a quality improvement project on the time to
admit a patient using: XC- and R charts. They now wish to monitor the activity using
median and range charts. Determine the central line and control limits with the latest data
in minutes, as given here.
5. The viscosity of a liquid is checked every half hour during one three-shift day.
What does the run chart indicate?
Data are 39, 42,38,37,41,40,36,35,37,36,
39,34,38,36,32,37,35,34,33,35,32,38,34,37,35,35, 34, 31, 33, 35, 32,
36,31,29,33,32,31,30,32, and 29.
The Viscosity seems to be going down. This will cause the liquid to lose its
effectiveness overtime.
6. Determine the trial central line and control limits for a p chart using the following data,
which are for the payment of dental insurance claims. Plot the values on graph paper and
determine if the process is stable. If there are any out -of-control points, assume an
assignable cause and determine the revised central line and control limits.
7. Determine the trial limits and revised control limits for a u chart using the data in the
table for the surface finish of rolls of white paper. Assume any out -of-control points have
assignable causes.
temp
45.0
42.5
40.0
37.5
35.0
15
20
25
30
foam
35
40
45