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Title Name:: Assignment Outline Task 1

This report outlines tasks for improving IT service functions, problem solving, and ethics within an organization. The report will examine ways to overcome challenges the organization faces, improve performance, and apply project management processes like estimation, resource allocation, scheduling, budgeting, and monitoring. Findings will explore four ways to boost project success, including managing stakeholders, user involvement, effective teams, and project management methodologies. The conclusion is that IT and business must work together to achieve successful outcomes.

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Naziya Bocus
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© Attribution Non-Commercial (BY-NC)
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Download as DOCX, PDF, TXT or read online on Scribd
32 views

Title Name:: Assignment Outline Task 1

This report outlines tasks for improving IT service functions, problem solving, and ethics within an organization. The report will examine ways to overcome challenges the organization faces, improve performance, and apply project management processes like estimation, resource allocation, scheduling, budgeting, and monitoring. Findings will explore four ways to boost project success, including managing stakeholders, user involvement, effective teams, and project management methodologies. The conclusion is that IT and business must work together to achieve successful outcomes.

Uploaded by

Naziya Bocus
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Assignment Outline Task 1

Report

Title Name: IT SERVICE FUNCTION, PROBLEM SOLVING AND ETHICS


Table Of content Executive Summary Purpose of creating this report is to overcome the problems that the organisation is facing up Ways of improving performance Applied Project management Process : o Estimation o Resource allocation o Schedule/Plan o Budgeting o Monitoring and control

Introduction IT cost much more than budgeted. Organisation is in a jeopardy situation IT Organisation has become a vital competitive fields Organisation are using more and more technologies Compare how other organisation face up project failures Organisation can implement ways to improve the organisation performance

Findings Four ways to improve project performance o Focus on managing strategy and stakeholders o Mastering technology and content (user involvement in creating software) o Building effective team o Applied Project management Process : Estimation Resource allocation Schedule/Plan Budgeting Monitoring and control Methodologies (IT Governance, SSADM, Prince Methodology) to support Project Management Process

Conclusion Organisation can achieve successful outcome through the help of IT and Business together

Task 2 SWOT Boston Consulting Group Matrix NPV ROI Balance ScoreCard Weight Scoring Model

Task 3 Advantages and disadvantages of Outsourcing in the context of the organisation o Who will be affected Kallman and Grillo framework

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