Of Contents: Title Page No
Of Contents: Title Page No
TABLE OF CONTENTS
TITLE
ABSTRACT ACKNOWLEDGEMENT Chapter 1. Introduction
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ii v 1 1 1 2 2 3 3 4 5 6 6 6 7 7 8 8 8 9 9 10 10 10 11
What is E-Commerce? Definitions by different means History of E-commerce Characteristics of E-Commerce E-Commerce Today The Growth of E-Commerce Guiding Principles The Future Potential Of E-commerce
Structure of E-Commerce 2.1 Difference b/w E-Commerce & E-Business 2.2 Types of E-Commerce 2.2.1 Business-to-Business (B2B) 2.2.2 Business-to-Customer (B2C) 2.2.3 Consumers-to-businesses (C2B) 2.2.4 Consumer-to-consumer (C2C) 2.2.5 Government-to-Consumer(G2C) 2.2.6 Business-to-Government(B2G) 2.3 E-Commerce Processing Cycle 2.4 E-Commerce Business Cycle 2.5 Types of E-Commerce Sites 2.6 Need for E-Commerce 2.7 Interdisciplinary Nature of E-Commerce
iii
Chapter 3.
E-Commerce consistency 3.1 What are the consists of E-Commerce? 3.1.1 3.1.2 3.1.3 Electronic retailing (e-tailing) Electronic data interchange (EDI) Electronic Funds Transfer (EFT)
12 12 12 12 13 15 16 16 17 17 Disadvantages of E-Commerce
3.2 Features of E-Commerce 3.3 The Benefits of Disintermediation to the Consumer 3.4 Transaction Processing for Different Needs 3.5 E-Commerce Security Issues 3.6 Advantages of E-Commerce 3.7 18 3.8 Reasons for consumer complaints 3.9 E-Commerce Applications 3.10 What Forces are Fueling E-Commerce? 3.10.1 Economic forces 3.10.2 21 3.10.3 Technology
19 20 20 20 Market forces
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Chapter 4.
22 22
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Chapter 5.
Conclusion
24
Chapter 6.
References
25