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Innovator Service Bulletin

The document is a service bulletin from Innovator that describes a new ROS Lens Cleaning Brush tool. The brush allows technicians to quickly clean dirty ROS lenses in place without removing the entire ROS assembly, saving on labor costs. Technicians are instructed to order the new brush through FIMS to reduce image quality issues from dirty lenses and improve customer satisfaction while lowering repair expenses.

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Gerardo Cordero
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121 views

Innovator Service Bulletin

The document is a service bulletin from Innovator that describes a new ROS Lens Cleaning Brush tool. The brush allows technicians to quickly clean dirty ROS lenses in place without removing the entire ROS assembly, saving on labor costs. Technicians are instructed to order the new brush through FIMS to reduce image quality issues from dirty lenses and improve customer satisfaction while lowering repair expenses.

Uploaded by

Gerardo Cordero
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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INNOVATOR SERVICE BULLETIN

TS Innovator Program *Product: 700i - 770, 242-252, 7665, 7765, 550-560


the part is needed to repair an inoperative machine (when it would be appropriate to utilize the emergency order system).

*Date: September 2012

NHA: ROS Assemblies

*Subject: Dirty ROS Lenses

*Benefit: Reduce Service parts expenses

*Eureka Tip #: 655N00430 Tip Info: 1252051 700, 700i, 770 Digital Color Press Tech Eureka source 1252052 DocuColor 250f Tech Eureka source 1252053 WorkCentre 7655, 7665, 7675 Tech Eureka source 1252054 WorkCentre 7755, 7765, 7775 Tech Eureka source 1252056 Color 550, 560 Printer Family Tech Eureka source

Reduce IDR expenses Improve Customer Satisfaction

*Problem: Image Quality Issues. ROS Lenses get dirty. Cleaning requires removing and replacing the entire ROS Assy which is very labor intensive.

*Chain(s): 06

*Solution: Order the Innovators Tool ROS Lens Cleaning Brush 655N00430. The Brush can be used to clean the ROS lens quickly with the ROS Assy in place in the machine.

*Repair Location Recommendation On Site

Field Instructions: Attached to Eureka tips

*New Part Number: 655N00430


This part is now available at the Regional Distribution Centers. Please order this part through FIMS (Field Inventory Management System) unless Responsible Manager: Mike Lodato USSG Innovators Intelnet: 8*227-3065 E-Mail: [email protected] Page 1 of 1

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