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    It Disaster Recovery and BCP Service Level

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    Hector Eduardo Ermacora
    This document outlines different service levels for IT disaster recovery and business continuity, including planned downtime limits, unscheduled downtime limits, recovery time objectives (RTO), and recovery point objectives. The highest AAAA level offers continuous availability with less than 4 hours planned downtime per month and less than 1 hour unscheduled downtime per year, along with near real-time RTO and no data loss RPO.

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    It Disaster Recovery and BCP Service Level

    Uploaded by

    Hector Eduardo Ermacora
    77 views1 page
    This document outlines different service levels for IT disaster recovery and business continuity, including planned downtime limits, unscheduled downtime limits, recovery time objectives (RTO), and recovery point objectives. The highest AAAA level offers continuous availability with less than 4 hours planned downtime per month and less than 1 hour unscheduled downtime per year, along with near real-time RTO and no data loss RPO.

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    It Disaster Recovery and Bcp Service Level

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    This document outlines different service levels for IT disaster recovery and business continuity, including planned downtime limits, unscheduled downtime limits, recovery time objectives (RTO), and recovery point objectives. The highest AAAA level offers continuous availability with less than 4 hours planned downtime per month and less than 1 hour unscheduled downtime per year, along with near real-time RTO and no data loss RPO.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    77 views1 page

    It Disaster Recovery and BCP Service Level

    Uploaded by

    Hector Eduardo Ermacora
    This document outlines different service levels for IT disaster recovery and business continuity, including planned downtime limits, unscheduled downtime limits, recovery time objectives (RTO), and recovery point objectives. The highest AAAA level offers continuous availability with less than 4 hours planned downtime per month and less than 1 hour unscheduled downtime per year, along with near real-time RTO and no data loss RPO.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 1

    IT Disaster Recovery and Business Continuity Service Level

    AAAA Availability Planned Downtime Advanced Notice Unscheduled Downtime Recovery Time Objective RTO for External Disaster Recovery Point Objective Continuous < 4 Hrs/Mo or or 24 Hrs/Yr 2 weeks < 1 hour/year AAA High < 8 Hrs/Mo or 48 Hrs/Yr 7-10 calendar days <10 hours/year AA General < 12 Hrs/Mo or 80 Hrs/Yr 24 48 hours < 100 hours/year A Limited Intermittent throughout the year None < 150 hours/year

    <1 hour

    <8 hours

    <24 hours

    Next business day

    24 hours or less

    48 hours or less

    3 days or less

    Weeks

    No data loss

    No data loss

    < 15 minutes

    No data guarantee

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