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Computer Support

This document contains questions about computer hardware, software, and maintenance. It asks the student to: 1. Define computer and computer system. Explain uses of tools like voltmeters, postcards, USB adapters, UPSs, and data recovery software. Compare and contrast RAM and ROM and internal and external storage. List operating system installation types and the difference between formatting and partitioning a hard drive. Name monitor types and give examples of computer input and output devices. 2. Describe the computer troubleshooting process and explain four hardware components that can be upgraded. Compare NTFS and FAT32 file systems. 3. Explain the role of computer memory, compare ROM and RAM, and list

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solocheruic
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© Attribution Non-Commercial (BY-NC)
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Download as DOCX, PDF, TXT or read online on Scribd
30 views

Computer Support

This document contains questions about computer hardware, software, and maintenance. It asks the student to: 1. Define computer and computer system. Explain uses of tools like voltmeters, postcards, USB adapters, UPSs, and data recovery software. Compare and contrast RAM and ROM and internal and external storage. List operating system installation types and the difference between formatting and partitioning a hard drive. Name monitor types and give examples of computer input and output devices. 2. Describe the computer troubleshooting process and explain four hardware components that can be upgraded. Compare NTFS and FAT32 file systems. 3. Explain the role of computer memory, compare ROM and RAM, and list

Uploaded by

solocheruic
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1. a) briefly explain the meaning of the following term i) ii) Computer Computer system (2mks) (2mks)

b) Briefly explain the uses of the following tools and equipment used in maintenance. i. ii. iii. iv. v. Voltmeter Postcard USB network adapter Uninterruptible power supply (UPS) Data recovery software (2mks) (2mks) (2mks) (2mks) (2mks)

c) explain the difference between the following i. ii. RAM and ROM Internal and External storage devices (4mks) (2mks) (3mks) (2mks)

d) State THREE types operating system installation set up e) State the difference between FORMATING and PARTITION of the hard drive .

f) Name TWO types of monitors that are found in the computer market today. (2mks) g) Give TWO examples of computer input and ONE example of output devices. (3mks) SECTION B: 40MKS 2. a) You are a computer technician and you have just realized that your computer is faulty what is the troubleshooting process. b) Briefly explain FOUR hardware of a personal computer that can be upgraded. c) Why is it advisable to format computer hard drive using NTFS file system than using FAT 32. (2) 3. a) What is the main role of a computer memory. b) Explain the main difference ROM and RAM c) What are the main two tasks to be done before clean installation of operating system.

(10mks) (8mks) (2mks) (2mks) (4mks) (4mks)

d) Briefly outline and explain the types of read only memory (ROM) 4. a) Briefly state and explain uses of computer system components. 5. a) Give the uses of the following ports i. ii. iii. PS/2 VGA USB

(10mks) (20mks)

(2mks) (2mks) (2mks)

b) State and explain the difference between output and input devices giving four examples of each with their roles. (10mks) c) Write the following in full i) ii) BIOS CMOS (2mks) (2mks)

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