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Various Credit Cards: Sr. No. Category No. of Respondents Percentage

The document appears to be a survey conducted by HDFC Bank about customers' awareness and usage of their various credit card offers, EMI schemes, internet banking services, mobile banking services, and ATM access. It includes multiple choice questions with response categories, tables showing response counts and percentages, and bar graphs visualizing some of the survey results. Key findings are that 66% of respondents were most aware of HDFC credit cards, 59% were aware of some credit card offers, 41% were aware of HDFC EMI schemes, and around 40-41% reported using internet and mobile banking services offered by HDFC Bank.

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22 views

Various Credit Cards: Sr. No. Category No. of Respondents Percentage

The document appears to be a survey conducted by HDFC Bank about customers' awareness and usage of their various credit card offers, EMI schemes, internet banking services, mobile banking services, and ATM access. It includes multiple choice questions with response categories, tables showing response counts and percentages, and bar graphs visualizing some of the survey results. Key findings are that 66% of respondents were most aware of HDFC credit cards, 59% were aware of some credit card offers, 41% were aware of HDFC EMI schemes, and around 40-41% reported using internet and mobile banking services offered by HDFC Bank.

Uploaded by

saurabh_bethari6316
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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14.Are you aware of various credit cards offered by HDFC ?

No Some Most

TABLE Sr. No. 1 2 3 Category No Some Most Total No. of Respondents 6 7 27 40 Percentage 16% 18% 66% 100%

Graph

Various Credit Cards

Some Most Not At All

15. Are you aware of different credit card offers (Movie , Shopping , Airlines , Petroleum) ? Some (In which im interested) Most of them All of them None

TABLE Sr. No. 1 2 3 4 Total Category Some Most All None No. of Respondents 23 9 5 4 40 Percentage 59% 23% 10% 9% 100%

Graph

Offers
Some Most All None

16. Are you aware of various EMI schemes offered by HDFC , to help you buy new Products ? Yes No

TABLE Sr. No. 1 2 Category Credit Debit Total No. of Respondents 16 24 40 Percentage 41% 59% 100%

Graph

17.

Should

Minimum

balance

be

lowered

Sales

No Yes

Yes No

TABLE Sr. No. 1 2 Category Credit Debit Total No. of Respondents 16 24 40 Percentage 41% 59% 100%

Graph

Sales

Yes No

18. Are you happy with the number of ATMs of HDFC Bank ? Yes No

TABLE Sr. No. 1 2 Category Credit Debit Total No. of Respondents 16 24 40 Percentage 41% 59% 100%

Graph

Sales

Yes No

19. Do you use internet banking services offered by HDFC ? Yes No

TABLE Sr. No. 1 2 Category Credit Debit Total No. of Respondents 16 24 40 Percentage 41% 59% 100%

Sales

1st Qtr 2nd Qtr

20. Do you use mobile banking services offered by HDFC Bank ? TABLE Sr. No. 1 Category Credit No. of Respondents 16 Percentage 41% Yes No

Debit Total

24 40

59% 100%

Graph

Sales

No Yes

Date: Place: Signature

Thank You

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