Salesforce Course Content
Salesforce Course Content
Salesforce Course Content
CRM FUNDAMENTALS
Introduction to CRM Introduction to Sales Cycle Understanding the terminologies of CRM Introduction to SFDC Understanding the workflow of SFDC with a real time example
SFDC BASICS AND DEVELOPMENT
Understanding the terms in SFDC Introduction to SFDC Editions Creating Objects, Tabs and Apps in SFDC Creating layouts and applying hierarchy Creating roles and profiles Creating workflow rules Creating Tasks and Events Understanding the SFDC admin system Creating relationships between the objects