Tips On Exercising Influence With Your Voice: by Barbie Scott, M.A., CCC, Voice Coach
Tips On Exercising Influence With Your Voice: by Barbie Scott, M.A., CCC, Voice Coach
are enormously important. If youve attended Exercising Influence, youve undoubtedly benefited by learning to frame your influence message in words that will clearly say what you intend to communicate. You may also have learned that you could develop specific influencing skills even further, skills which require wording such as envisioning language Heres what I believe could happen... posing challenging questions What action could you take to... or stating consequences Heres what we face if...
As a voice coach I assert that how you use your voice in exercising influence is just as important as the words you speak. Your voice needs to convey the metamessage that will complement not undermine your influence message. How can you use your voice effectively in exercising influence? Here are some tips:
your nose, you have placed the pitch of your voice in a pitch range which is right for you. Repeat your mmm-huh and turn it into the word I. Once youre comfortable with that, practice saying brief sentences while placing your voice in this fitting range: Mmm-huh, I understand my sphere of influence. If you say mmm-huh in an artificially low voice, the concentration of vibration will occur in your throat; this is not a physiologically appropriate range for your voice. If you say mmm-huh in a shrill voice, the concentration of vibration will be centered in the bridge of your nose of course, your nose is not an appropriate place for your voice!
Dont let the pitch of your voice become either high and shrill or excessively low.
These are both common vocal pitfalls. If you are apprehensive about your influence message, or nervous about facing the person you need to influence, your voice may become high and whiney. An artificially high, shrill voice will sound unconfident and inexperienced to your listener. It also could come across as obnoxious or annoying. On the other hand, the same apprehension might cause you to speak in an artificially low tone. An artificially low-pitched voice doesnt sound authoritative, it sounds phony and wannabe authoritative, possibly even condescending (just listen to Ted Baxter from the old The Mary Tyler Moore Show). The solution for either shrillness or phony lowness is to get into the habit of speaking in a pitch range which is suitable for your voice. That pitch may be higher or lower than the voices of other people, but it is right for you; speaking in that range will help your voice sound clear and confident. Heres how to find your perfect pitch range: Slowly, say mmm-huh two or three times. If, as you say mmm-huh, you feel a concentration of vibration around your lips and also at the base of
I offered a meaningful
Listen to the recording and notice whether or not you actually came to a declarative drop at the end of each sentence. You should hear a slight lowering of pitch but not an exaggerated lowering.
your eyebrows into the action! Sometimes people overgeneralize when attempting generous mouth opening, and they overdo it. Think of this as letting your jaw move freely as it wants to do! Now practice counting from one to ten in front of a mirror; you should see dark, i.e., you should be able to see into your mouth as you talk. You should not just see your front teeth. Once you get it, practice saying an influence message in front of the mirror.
Barbie Scott, M.A., C.C.C, is a speech pathologist and voice coach with a private practice in Walnut Creek, California. She can be reached at (925) 934-2969, Email: [email protected], www.voicemeansbiz.com