Scribd Logo
Upload

Welcome to Scribd!

  • 156 views

    Home Loan Questionnaire:: Name of The Bank

    Uploaded by

    Sushma Jeswani Talreja
    The document is a home loan questionnaire that asks respondents questions about their home loan and bank. It collects information such as the name of the bank and respondent, occupation, years associated with the bank, how they learned about home loan schemes, their awareness of different home loan types and terms/conditions, satisfaction with interest rates and services, opinions on loan processing speed and after-loan services, costs, employee behavior, discounts, sanctioning timelines, difficulties faced, and overall rating of home loan schemes. It aims to understand customer satisfaction and gather suggestions to improve home loan products and services.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd

    Home Loan Questionnaire:: Name of The Bank

    Uploaded by

    Sushma Jeswani Talreja
    156 views3 pages
    The document is a home loan questionnaire that asks respondents questions about their home loan and bank. It collects information such as the name of the bank and respondent, occupation, years associated with the bank, how they learned about home loan schemes, their awareness of different home loan types and terms/conditions, satisfaction with interest rates and services, opinions on loan processing speed and after-loan services, costs, employee behavior, discounts, sanctioning timelines, difficulties faced, and overall rating of home loan schemes. It aims to understand customer satisfaction and gather suggestions to improve home loan products and services.

    Original Description:

    ji

    Original Title

    Questionnaire

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document is a home loan questionnaire that asks respondents questions about their home loan and bank. It collects information such as the name of the bank and respondent, occupation, years associated with the bank, how they learned about home loan schemes, their awareness of different home loan types and terms/conditions, satisfaction with interest rates and services, opinions on loan processing speed and after-loan services, costs, employee behavior, discounts, sanctioning timelines, difficulties faced, and overall rating of home loan schemes. It aims to understand customer satisfaction and gather suggestions to improve home loan products and services.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    156 views3 pages

    Home Loan Questionnaire:: Name of The Bank

    Uploaded by

    Sushma Jeswani Talreja
    The document is a home loan questionnaire that asks respondents questions about their home loan and bank. It collects information such as the name of the bank and respondent, occupation, years associated with the bank, how they learned about home loan schemes, their awareness of different home loan types and terms/conditions, satisfaction with interest rates and services, opinions on loan processing speed and after-loan services, costs, employee behavior, discounts, sanctioning timelines, difficulties faced, and overall rating of home loan schemes. It aims to understand customer satisfaction and gather suggestions to improve home loan products and services.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    HOME LOAN QUESTIONNAIRE:

    Name of the Bank (from where loan have being taken):- ____________

    Name:-____________ Qualification: - _________ Age 18-25 25-35 35-40 above

    Gender_________ 1) What is your occupation? Business man Government employee House wife Student Other

    2) From how many years you are associated with this bank? 3) How do you come to know about the home loan schemes of this bank? News paper Television Internet Other resources

    4) Are you aware of these types of home loans? Home purchase loan Home extension loan Home construction loan Home equity loan Home improvement loan Land purchase loan

    5) Are you aware all terms and conditions of home loans? Yes No

    6) Are you satisfied with the interest rate charges by your bank? Strongly agree Agree

    Strongly disagree 7) Your bank offers which type of services? Mobile banking Net banking

    Disagree

    Forex banking

    8) Do you agree that your bank loan processing is fast? Strongly agree Strongly Disagree Agree Disagree

    9) Do you satisfy with the after home loan services provided by your bank are best as compare to other bank? Strongly agree Agree Strongly disagree Disagree

    10) Does the cost of home loan is appropriate, according to your demand? Yes No

    11) Are you satisfied with the employees behavior at the bank? Strongly agree Agree Strongly disagree Disagree

    12) Does the bank give any discount upon loan services? Yes No

    13) Are you satisfy by the time taken in sanctioning the loan? Yes No

    14)Have you face any difficulty during taking the loan? Yes No If yes then specify___________________________

    15) Which grade you want to give of home loan schemes of your bank? Excellent Average Good Below average

    16) Any suggestions that you want to give_________________________________

    You might also like