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Problem Solving

The document outlines steps for problem solving in health teams. It discusses identifying problem areas, defining what constitutes a problem, and analyzing issues in health teams. Some key steps include gathering information to identify problems, determining if the problem warrants attention, defining the problem, analyzing it, establishing criteria to evaluate solutions, proposing solutions, and taking action to implement and evaluate the effectiveness of the chosen solution. It provides guidance on avoiding common pitfalls in problem solving like focusing too soon on solutions or stubbornly fixating on ideas.

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Sulthan Ramiz
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© Attribution Non-Commercial (BY-NC)
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Download as PDF, TXT or read online on Scribd
63 views

Problem Solving

The document outlines steps for problem solving in health teams. It discusses identifying problem areas, defining what constitutes a problem, and analyzing issues in health teams. Some key steps include gathering information to identify problems, determining if the problem warrants attention, defining the problem, analyzing it, establishing criteria to evaluate solutions, proposing solutions, and taking action to implement and evaluate the effectiveness of the chosen solution. It provides guidance on avoiding common pitfalls in problem solving like focusing too soon on solutions or stubbornly fixating on ideas.

Uploaded by

Sulthan Ramiz
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PDF, TXT or read online on Scribd
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7/18/2011

Team problem soving

At the end of the session students should be able to Identify problem areas in health teams Define what a problem is Analyse problems in health teams Identify alternative actions recommend actions to solve problems implement and evaluate actions to solve problems

It is the first stage of the problem solving A problem is identified by the difference between what is actually happening (the actual) in a situation and what one wishes to have occur (the optimal) To determine a problem area, it is necessary to gather, examine and interpret information from all sources available (both primary and secondary data) Decide whether the problem area warrants attention.
Actual Delay is increasing Problem Delay Optimal No delay

Time spent with client is decreasing

Decreased time spent with clients

Time spent with client is increasing

Identify any 5 actual and problem that you have observed in some of the regional hospitals that you have experienced. Identify the actual that you want to achieve. Do the activity in the group.

Identify possible concerns. Determine mutuality of concerns Identify complementary goals Identify superordinate goals.

7/18/2011

Define the problem Analyze the problem Establish criteria for evaluating solutions Propose solutions Take action

Avoid focusing too much attention on solutions too soon Don't avoid problems Refrain from stubbornness and fixating on ideas Be wary of your own biases and the biases of other sources when evaluating the facts of a case Don't misinterpret honest disagreement for dislike

Suspend Judgment Self Assessment Develop a Positive Attitude Use Checklists and minutes Be Self Confident

Encourage Others Orientation Preparation and Analysis Brainstorming Incubation Synthesis and Verification

http://www.vta.spcomm.uiuc.edu/PSG.

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