Active listening involves making a conscious effort to understand the complete message being communicated through both verbal and nonverbal means. It helps improve understanding of others, shows respect, and allows for accurate reception of messages to enable appropriate responses. The key elements of active listening are paying attention, providing feedback without judgment, and responding appropriately.
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Active listening involves making a conscious effort to understand the complete message being communicated through both verbal and nonverbal means. It helps improve understanding of others, shows respect, and allows for accurate reception of messages to enable appropriate responses. The key elements of active listening are paying attention, providing feedback without judgment, and responding appropriately.
Active listening involves making a conscious effort to understand the complete message being communicated through both verbal and nonverbal means. It helps improve understanding of others, shows respect, and allows for accurate reception of messages to enable appropriate responses. The key elements of active listening are paying attention, providing feedback without judgment, and responding appropriately.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online from Scribd
Active listening involves making a conscious effort to understand the complete message being communicated through both verbal and nonverbal means. It helps improve understanding of others, shows respect, and allows for accurate reception of messages to enable appropriate responses. The key elements of active listening are paying attention, providing feedback without judgment, and responding appropriately.
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ACTIVE LISTENING
OVERVIEW OF THE PRESENTATION
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What is active listening? Why do we practice it? How to become an active listener? How do we practice it?
WHAT IS ACTIVE LISTENIG?
Active listening is where you make a conscious effort to hear not only the words that another person is saying but, more importantly, try to understand the complete message being sent.
ACTIVE LISTENING INVOLVES:
Communicating verbally and nonverbally. Practicing uninterrupted listening.
Restating the message.
Observing the senders nonverbal signals.
WHY PRACTICE ACTIVE LISTENING?
Helps us undrestand others better. Shows others we respect them.
Allow us to receive accurate messages.
Enables us to respond appropriately.
HOW TO BECOME AN ACTIVE LISTENER.
There are five key elements of active listening. They all help you ensure that you hear the other person, and that the other person knows you are hearing what they say.
POINTS TO BECOME AN ACTIVE LISTENER
1.
Pay attention Show what your listening.
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Provide feedback. Defer judment. Respond appropiately.
