Technology Requirements

eChalk v12.0

Technology Requirements & Recommendations

Networking Requirements

Updated for eChalk 12.0; version launch July 15, 2011.

All eChalk services are publicly hosted on standard TCP ports within the following Internet Protocol (IP) addresses or resolvable hostnames: eChalk Service Description Your eChalk Web site IP Address 67.202.217.94 Resolvable Hostname Your eChalk Web site URL Static1.eChalk.net Static2.eChalk.net Static3.eChalk.net Static4.eChalk.net Static5.eChalk.net Static1CDN.eChalk.net Static2CDN.eChalk.net Static3CDN.eChalk.net Static4CDN.eChalk.net Static5CDN.eChalk.net Redirect.eChalk.com Emailalerts.eChalk.com www.google.com google-analytics.com *.propellshops.com SMTP.eChalk.com POP3.eChalk.com IMAP4.eChalk.com Your eChalk Web site URL Secure.eChalk.net TCP Port & Protocol 80 (HTTP)

Static content for your eChalk Web site through eChalks servers

67.202.217.78

80 (HTTP)

Static content for your eChalk Web site through eChalks Content Delivery Network (CDN) servers HTTP redirects to your site Email Alerts Googles Language Tool Googles Analytics Tool PropellShops Third party email clients such as Microsoft Outlook Site Administrator FTP access to the Hosted Resources section of your eChalk site Secure login for your eChalk site

Please contact eChalk Support 67.202.217.90 67.202.217.94 N/A N/A 174.143.247.229 67.202.217.88

80 (HTTP)

80 (HTTP) 25 (SMTP) 80 (HTTP) 80 (HTTP) 80 (HTTP) 25 (SMTP) 110 (POP3) 143 (IMAP) 21 (FTP) 443 (HTTPS)

67.202.217.94 67.202.217.94

eChalk recommends that the following optimizations be made to your network in order to experience the best possible performance: Verify that eChalk IP addresses or hostnames and eChalk school/district site URLs are allowed and not filtered for content by your ISP, regional provider, or by your firewall and content filters.

Questions? Contact [email protected] or 1-800-499-2741

Technology Requirements
Review your bandwidth usage regularly to ensure that you have sufficient bandwidth to support all of your users and initiatives while the eChalk application is in use. We recommend that you not exceed 75% utilization during peak hours, prior to and after eChalk service activation. Additionally, you may enable a proxy or caching device on your network to reduce bandwidth utilization and improve performance. Verify that response time of the DNS servers used within the district is minimal. Review your eChalk homepage content with your Project Manager or Coordinator as there are many ways to optimize the content on your homepage, which will in turn improve performance (e.g., reducing the size of image files). Verify that all network devices are configured correctly and performing optimally (e.g., firewall, DNS server, content filter, proxy server, caching device, routers, switches, etc.). This will reduce bottlenecks in network traffic, further improving performance. Install and update antivirus software on all workstations to add another layer of virus protection for your users. Contact an eChalk Support representative when adding or configuring 3rd party email tools or applications so that we can help you configure your eChalk Email Security policies and filters appropriately.

Web Browser Requirements v12.0

Your eChalk School and District Web sites run on eChalk servers, therefore there is no need for additional software to be installed by the end user. Also, eChalk application upgrades are introduced periodically without any required maintenance or installation of software within the school or district. eChalks core prerequisite is Internet-enabled computers that follow the minimum guidelines below.

Recommended Configuration
Microsoft Internet Explorer 8.x/9.x* Mozilla Firefox 4.x Safari 5.0.5 Google Chrome 11.x

Minimum Requirements PC
Systems

Microsoft Internet Explorer 7 Mozilla Firefox 3.5 Safari 4 Google Chrome 9

For optimal performance, these browsers should be installed on a Microsoft Windows XP SP3 or Windows Vista system configured with a 2 GHz+ CPU and 2 GB + RAM. *IE 9 requires Windows Vista or Windows 7 to run.

At a minimum, these browsers should be installed on a Microsoft Windows XP SP3 system configured with a 500MHz Pentium 4 CPU and 256 MB of free memory.

Mozilla Firefox 4.x Safari 5.0.5 Google Chrome 11

Apple
Systems

Mozilla Firefox 3.5 Safari 4 Google Chrome 9

For optimal performance, these browsers should be installed on a Mac OS X (10.6) system configured with a 2 GHz+ CPU and 2 GB + RAM.

At a minimum, these browsers should be installed on a Mac OS X (10.5.8) system configured with a PowerPC G3, G4 or G5, 500 MHz Intel Processor and 256 MB of free memory.

Newly supported Web browsers include: Mozilla Firefox 4, Google Chrome 11, and IE 9. Weve also updated eChalk system minimum requirements as follows: Google Chrome 9 replaced Chrome 3. Safari 4 replaced Safari 3.2.2.

Questions? Contact [email protected] or 1-800-499-2741

Technology Requirements

Note: The following Web browser options and settings should also be enabled to optimize your use of the eChalk application: Default settings: Your eChalk site is fully functional with default settings in supported Web browsers. Allow cookies: You must set your Web browser security to allow cookies for your eChalk URL (e.g., enter your URL in the allow list for Internet Explorer). Allow pop-ups: Please note that Windows XP Service Pack 2 installs a firewall and pop-up blocker by default that may interfere with certain applets and pop-up notifications in the eChalk application. You must set your Web browser security to allow popups for your eChalk URL. Install and allow (Sun) Java: Sun Java must be installed to be able to use our add multiple applet in the hosted resources area of your eChalk site. You can download the latest version here: http://www.java.com/en/download/index.jsp. Install and allow the latest version of Adobe Flash: Adobe Flash must be installed to view content published in Flash and take advantage of our new file uploader throughout the application. You can download the latest version here: (http://get.adobe.com/flashplayer). Install and allow the latest version of Microsoft Windows Media Player or Silverlight: Microsoft Windows Media Player or Silverlight will need to be installed to use Podcasts or videocasts. You can download the latest version here: (http://silverlight.net/GetStarted).

If you have any questions or concerns about the requirements on this page, or would like to provide information about 3rd party devices, please contact the eChalk Support Team at (800) 499-2741.
IMPORTANT: We are looking ahead to Summer 2012. The proposed new Web Browser Requirements will change to the following with eChalk Version 13.0. Please plan for the following, and stay in touch with your Client Services representative throughout the school year to receive any additional updates so you can plan appropriately, as these requirements are subject to change.

Recommended Configuration- v13.0

Microsoft Internet Explorer 8.x/10.x* Mozilla Firefox 5.x Chrome 13.x Safari 6.x

Minimum Requirements- v13.0 PC

Systems

Microsoft Internet Explorer 8 Mozilla Firefox 4 Chrome 11 Safari 5.0.5

Optimal system requirements are TBD. *IE 9+ requires Windows Vista or Windows 7 to run.

At a minimum, these browsers should be installed on a Microsoft Windows XP SP3 system configured with a 500MHz Pentium 4 CPU and 512 MB of free memory.

Mozilla Firefox 5.x Safari 6.x Chrome 13.x

Apple
Systems

Mozilla Firefox 4 Safari 5.0.5 Chrome 11

Optimal system requirements are TBD.

At a minimum, these browsers should be installed on a Mac OS X (10.5.8) system configured with a PowerPC G3, G4 or G5, 500 MHz Intel Processor and 512 MB of free memory.

Questions? Contact [email protected] or 1-800-499-2741