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Don't Just Pull The Plug!: 1. Rebooting Can Do Wonders

The document provides troubleshooting tips for common computer and printer issues and contact information for technical support. It recommends trying simple reboots to potentially resolve problems before attempting more forceful resets that could lose unsaved work. It also suggests checking that printers have paper and toner, are selected correctly, and are not paused before contacting technical support via email or in person if issues persist.

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Ripunjay Mishra
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© Attribution Non-Commercial (BY-NC)
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Download as DOC, PDF, TXT or read online on Scribd
11 views

Don't Just Pull The Plug!: 1. Rebooting Can Do Wonders

The document provides troubleshooting tips for common computer and printer issues and contact information for technical support. It recommends trying simple reboots to potentially resolve problems before attempting more forceful resets that could lose unsaved work. It also suggests checking that printers have paper and toner, are selected correctly, and are not paused before contacting technical support via email or in person if issues persist.

Uploaded by

Ripunjay Mishra
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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1. Rebooting can do wonders. Dont just pull the plug!

A simple reboot may clear up the problem. Go to the Start Menu and select Shutdown. Didn't work? It's time to try a forced reboot with, unfortunately, no way to save your work by pressing the keys CTRL-ALT-DEL simultaneously twice in a row. If that didn't work, you have no choice: you have to turn the computer off manually with the power switch. Hold the power button down (for about 5 -10 seconds) and the computer will shut down. Wait at least 10 seconds for the hard drive to stop spinning and then restart the machine. If the computer starts up, start the applications you were using when the crash occurred. Some programs, like Microsoft Word, make timed backups of your work and may bring up recovered files. If the program notifies you that there is a recovered document save the file under a different name and compare them to your previously saved files.

2. Printer Problems.
If your printer is not printing correctly, turn the printer off then turn the computer off. Wait 15 seconds, turn the printer back on and then turn the computer on. Make sure if you have a shared printer in your room, that the print monitor computer that runs the printer is on and logged into. Does your printer have paper in the paper tray? Are there any error lights flashing that indicate paper jam or low toner? Check your computer and make sure the correct printer is selected to print to. Go under control panel printers/hardware view installed printers. The check mark is the one selected. You can also click on the printer icon and see if it has other jobs to print or if it has been paused.

3. Still Need Help?!? Contact Tech Coord. either send e-mail or fill out work order card. If you need something immediately, you can track me down if Im in the building.

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