Store Management
Store Management
SYBMS – ‘A’
DEEP SHARMA 10
ANUPAMA KUMAR 33
MEGHANA KOCHAREKAR 37
SAMIKSHA BANDEKAR 54
PROF.
TELANG
E-mail Id - [email protected]
CONTENTS
• Stores organization.
• Inventory control.
• Conclusion
WHY STORES MANAGEMENT?
Development Engineer.
95250-2454520/2454365.
No. of stores : 1 store room with separate section for storage of
chemicals.
Sujan Group which started its operations in Andheri, Mumbai, in the mid-seventies has
over the years established various companies like, Sujan Industries, Vee Kay Rubber
Products, Polyrub Extrusions (India), Speciality Elastomers & Mega Rubber
Technologies Pvt. Ltd. Covering the entire gamut of rubber manufacturing processes. Of
these, Mega is a QS 9000 company where as Sujan Industries & Polyrub are ISO 9002
companies and on the way to achieving QS 9000 certifying body being RWTUV.
QUALITY ASSURANCE:
At Sujan, Mega Rubber Technologies Pvt. Ltd. is committed to
attaining the highest standard possible from the purchase of raw materials to
the final products.
Combining well trained & quality conscious expectations are met &
customer satisfaction is maintained at the highest level.
The quality systems are independent of production & form the base of
their work ethic.
On dynamic testing machine company check static and dynamic characteristics like
spring constant Damping coefficient resonance etc. and also it assess the life span of
Functional components like Engine mounts, struts, silent blocks & insulator mounts etc.
this not only create confidence about he components, but also gives chance for
improvement. The machine is very essential for R&D and assessing the quality. Thus this
company gives lot of importance as far as quality is concerned.
The whole process starts with placing the purchase order for the imported raw material
from Japan, Holland, Dewpond, and America & Natural rubber is imported from Kerala,
depending on the requirement of the order, since all the products are Made To Order
(MTO). The import from Japan takes around 45 days & the minimum stock level is for 3
months. After 45 days when the good are delivered they are first inspected for quality by
the quality control department and then tested for quantity by the accounts department
and then the payment for the material is done. After testing the material a tag is attached
to the material and then send to the stores room to be kept in different racks, which are of
20ft height. This tag includes information about the raw material i.e. the name, followed
by description of the material i.e. its quality followed by the name of the supplier. Then
the quantity of the materials is specified, followed by the (Goods receipt no.) GRN
number and the date the (Material test report) MTR no and the date. With this tag there is
a perforation tag, which is torn off at the time of the quality inspection of each bag and
once the quality check is complete the quality department stamps each bag and keeps the
perforated tags for records, only then the materials are forwarded to the stores department
to be stacked is different shelves.
The raw materials are identified with the help of the location chart, which includes the
information about which material is located where.
After the products are stacked the production process starts, where in the raw materials
are forwarded to the mixing department where in different materials are mixed according
to the requirement of the product. This mixture is kept under 25 degrees Celsius for 15
days, in order to improve its shelf life. After mixing, the mixture is then send for further
processing to the moulding department. After moulding it is then send to deflashing
process wherein the extra material of the product is removed. This material is then send
to the packaging department with the help of the trolley to the dispatching department,
from where the good are send to the customers.
Introduction
A long time ago, when the British ruled India, a small factory was set
up in the suburbs of Mumbai city, to manufacture sweets and toffees. The
year was 1929 and the market was dominated by famous international
brands that were imported freely. Despite the odds and unequal competition,
this company called Parle Products, survived and succeeded, by adhering to
high quality and improvising from time to time.
A decade later, in 1939, Parle Products began manufacturing biscuits, in
addition to sweets and toffees. Having already established a reputation for
quality, the Parle brand name grew in strength with this diversification. Parle
Glucose and Parle Monaco were the first brands of biscuits to be introduced,
which later went on to become leading names for great taste and quality.
Biscuits were very much a luxury food in India, when Parle began
production in 1939. Apart from Glucose and Monaco biscuits, Parle did offer
a wide variety of brands.
However, during the Second World War, all domestic biscuit production
was diverted to assist the Indian soldiers in India and the Far East. Apart
from this, the shortage of wheat in those days, made Parle decide to
concentrate on the more popular brands, so that people could enjoy the price
benefits.
Thankfully today, there's no dearth of ingredients and the demand for
more premium brands is on the rise. That's why, we now have a wide range
of biscuits and mouthwatering confectionaries to offer.
Parle Products has one factory at Mumbai that manufactures biscuits &
confectioneries while another factory at Bahadurgarh, in Haryana
manufactures biscuits. Apart from this, Parle has manufacturing facilities at
Neemrana, in Rajasthan and at Bangalore in Karnataka. The factories at
Bahadurgarh and Neemrana are the largest such manufacturing facilites in
India. Parle Products also has 14 manufacturing units for biscuits & 5
manufacturing units for confectioneries, on contract.
The Parle name conjures up fond memories across the length and
breadth of the country. After all, since 1929, the people of India have
been growing up on Parle biscuits & sweets.
Today, the Parle brands have found their way into the hearts and
homes of people all over India & abroad. Parle Biscuits and
confectioneries, continue to spread happiness & joy among people of all
ages.
Stores Manager.
The area occupied by this company is about 17000 sq.ft. and area for
the stores is about 4000 sq.ft. including the stores for raw materials of
tablets, capsules, syrup and finished goods which were stored in bins. The
no. of employees is 30. The yearly turnover of this company is 7-8 crores.
This company has no other branches. The entire company has centralized
A/C.
This company has wide range of medicinal product. The products are
made to order (MTO). This company manufactures 35 products, which are
tablets, capsules and syrups. Painkillers, antibiotics, cough & cold, antacids
are some of their products, among which painkillers and antibiotics are the
cream sale products. The raw materials are purchased from Bombay market.
The company manufactures its products under its own brand name i.e.
Richie Laboratories and also manufactures medicinal products for other big
companies like Glaxo, Griffon, Clariants, Wockhardt Lifesciences, etc.
These companies provide the raw materials provided to this company to
manufacture external products itself.
In this company, the flow of the materials starts right from the time
when delivery of the raw materials is done to the stores department of the
finished goods till the finished goods are dispatched. This company has
various departments like raw materials stores, liquid stores for bottle and
packing, liquid syrup manufacturing department, final packing department,
finished product department for liquid, production department for tablets and
capsules, punching and making of tablets and capsules, blistering and
stripping department, etc.
THE STORES FUNCTION
Introduction:
4 broad divisions:
4. To accept and store scrap and other discarded material as they arise.
• Materials handling.
• Packing.
• Stores accounting.
• Inventory control.
• Stock-taking.
4. Stores and Accounts: Usually the accounts department does all the
Stores accounting ensuring a day-to-day working relationship.
5. Stores and Personnel: Selection of the right person for Stores work and
an adequate training in storage, preservation and accounting
techniques is vital.
COMPANIES INFORMATION:
In all the companies that we visited Stores played a vital role in the process of
manufacturing the products. Inter-relationship between stores and other department
differs from company to company.
In Mega Rubber Technologies Pvt. Ltd. the stores department was more related with
mixing department and moulding department.
In Parle Products Ltd. The raw materials stores was only related with production
department and there were three different stores for biscuits, confectionary and printing/
packing.
Where as in Richie Laboratories Ltd. The stores department was mainly related with
production department specifically with the granulation process.
STORES ORGANISATION
Organizing stores
• Receipt stores
• Inspection wings
• Packing section
• Despatch section
• Transport section
• Stock-taking/Audit
• Stores accounting
Types of Stores:
LOCATION OF STORES:
The first question that arises is with regard to the location of the
stores. Will there be one store or many? Should it be attached to the building
of the production unit or be away from it? What transport facilities should be
made available?
These questions stem from one primary concern – who is being served
and what are the services provided. It must be remembered that economy
and efficiency are the vital factors.
• Plan for future. A storehouse should not merely take care of present
needs but also those of the future.
Planning:
• The kind of storage needed and the nature and volume of materials to
be held in each.
COMPANIES INFORMATION:
In Mega Rubber Technologies Pvt. Ltd. the stores was decentralized there were no
specific section in the stores. There was 1 officer incharge and about 4 employees in the
stores department who were responsible for the flow of materials from the stores
department to the mixing and moulding department. In this company the store was
located near to the production floor thereby reducing the transportation cost. Proper
planning was followed in this company regarding the stores of the raw materials was
concerned.
Parle Products Ltd. followed a decentralized method of storing. Even though they
could have centralized store since they have got many branches in India but thought of
keeping decentralized for smooth functioning. The responsibility of the stores personnel
varied since there were different stores for biscuits, confectionaries and printing / packing
unit. Even in this company the stores were located near the production floor.
Since Richie Laboratories Ltd. had only one production plant there
was only one store which was located near the production floor. Thus the
responsibility of the stores personnel of inspecting, issuing, dispatching is
more specific and efficiently followed.
• Main gangways should run the length of buildings & across in short
ones
STORES LAYOUT
STORAGE FACILITIES
5. Storage equipment should be easy & quick to use without risk to man
or material.
1. Bins.
5. Block racks.
6. Heavy lifts & awkward item storage.
Bins: Bins are expensive & as Many item as possible should be put into
them, refilling being done on a regular basis.
Racks: Racks can be used either as the picking face for items which are too
big or heavy fir bin accommodation, or else for keeping reserve stocks for
replenishing bins.
Static racking, live racking, Drive through racking, Honey comb racking,
self- erected racking.
Pallets: pallets are specially designed platforms for the stacking of goods,
with view to the whole load being moved, wherever it is required, by a fork-
lift.
Block stacking: here boxes or pallets are stacked directly one upon the other.
In all block stacking the primary consideration arte the safety band stability
of the stack, ease off access.
SMALL STOREHOUSES
Small store houses have limitation for space. Efficiency is measured
by range of goods, quantity of goods for each & speed at which the stock
can be replaced.
Facilities; facility Area for incoming and out going goods is needed.
LOCATION SYSTEMS
• Care o equipment.
• Misuse of equipment.
• Maintenance of equipment.
• Economy of use.
COMPANIES INFORMATION:
Parle products Pvt ltd: this was Avery large company with a spacious
floor the stores layout was very efficient & effective. This company was in
production of different eatables products with different production
apartments, thus with different stores department for each product. There
were different in charge officers for each stores dept under him were at least
5 persons assisting him. The goods inwarded in the factory were different for
reach stores dept thus overall stores managing strategies was not that
effective.
Mega rubber products Pvt ltd: in this company the stores dept were
designed in the same pattern of the product cycle. The connectivity was very
well designed for every dept with each other. The gangways were very
spacious for the movement of goods & equipments. There were 4 employees
under one store in charge. There was a great emphasis on inventory control
management to be cost competitor. There were strong slotted angles in terms
of racking & shelving the products. Avery good record was maintained of
the movements of the product.
It is very vital for any organization to have such system. The stores catalog
with the code numbers is the best method to follow this system.
CLASSIFICATION OF MATERIALS
Classification is the grouping together of materials of technical
affinity
CODIFICATION
COMPANIES INFORMATION:
Richie laboratories: In this company there was not much
emphasisation given on the coding of the goods but there was an invoice no
on the goods the coding was also not required that much by this company as
they use to use the raw materials only as & when required Here the
identification of the goods was done by the place in which row the product
was kept & these rows are named as D1,B2, M3 etc but there was a regular
maintenance of records of the movements of the product.
The codification oh this company’s products I done with respect to the size
& purpose of the product naming them by invoice numbers. There is great
emphasis given on codification but still the rate of inventory carrying cost of
the company keeps on increasing.
The coding of the products of this company is different for all various
products manufactured by the company i.e. Different for confectionaries,
different for biscuits & Packaging materials.
Mega rubber products : in this company there is A lot of emphasis given on the
codification Of the products .there are even the GRN’s maintained by the company which
covers all size , co lour ,purpose , type , quantity in terms of units & kgs, packing etc. the
products are accepted only after proper approval is received from the laboratory
personals.
2) This work has to be done quickly and efficiently and the goods
taken into the stores without delay.
The receipt section sometimes also called the Receipt Store or the
Inward goods Department is responsible for the receipts of all materials
coming into the company.
Location Of Receipt:
ORGANISATION –
The receipt stories usually part of the Stores set-up and is under the
Stores-in-Charge of stores. Depending on its size and complexity, it will
have a few clerks and a supervisor can be at a fairly junior level in most
cases, but for a very large Receipt Store, there can be senior officer also.
1. The first function is to receive goods. The receipt store may have a
clearing and forwarding section with clerks trained in C&F work.
5. Raise G.R.N.
RECEIPT PROCEDURES:
The incoming goods should be identified and kept in separate specified
places to prevent misplacement, pilferage or mix up. If strict discipline in
this matter is not observed it can result in great deal of wasted effort and
time in the receipts section. Safeguarding of the goods received should
receive priority of attention. Once the goods have been received, no
unauthorized person shall touch them and the goods are not to be moved till
the completion of all procedural formalities.
When the goods first come in the premises the challan is checked. The
original Delivery note is retained by the receipt section and the driver’s copy
is signed and a stamp is put on it and is handed back to the driver.
Quantity checking: here the items are physically checked. Basically there
are two methods for quantity checking:
The receipt section should have a good weighing machine. For instance, for
heavy loads there should be a weighbridge, wherein the trucks are weighed
when coming in fully loaded. Sometimes a dip rod is used for verifying the
quantity of the liquid item, like furnace oil delivered by road tankers. The
receipt stores should also be well equipped for material handling – stacker,
conveyor, and forklift.
Goods Receipt Note: Once the goods are accepted by the inspection
section, are port is prepared. Based on this report GRN is prepared and the
goods are then sent to the stores. If in case the goods are rejected, either a
Discrepancy report or Goods Rejection Report is prepared and is informed to
the purchase officer.
Package Note: In several cases special treatment is needed for packages like
drums, carboys, cylinders, or steel containers which have to be returned to
the supplier. As it is to be accounted for in detail, the Package Note is
prepared.
Log book or case book: This is basically a reference document and meant
to be a source of evidence in any complaint or complication which might
occur later.
Quality Checking: While quantity checking is a semi-skilled operation,
quality checking is a skilled operation and requires specialized training of
personnel, proper testing facilities and methods.
Goods are inspected for quality to ensure that they comply with the
specification in purchase order. The usual quality checking methods are:
e) By actual testing: Here the items are actually tested. For example-
bricks are dropped from a height to test breaking strength, etc.
g) I.S.I. test: Here certain items are sent to Indian Standard Institution or
test house for inspection.
Inspection methodology
Principles:
• Issues.
• Stores accounting.
• Stores layout.
• The bins must be of the right size. If it is small, the item will
stick out and cannot be placed correctly. Untidy stacking will
result. If, however, the bin is too large, waste of space occurs.
Deterioration of Material
Preservation Measures
Parle Products Private Limited maintained stores manuals where in the rules
and regulation regarding the handling of the materials, tool equipment etc is
mentioned. Challans are maintained for proper record of the issued material.
And on the issue of the material acknowledgment is taken by the person
incharge. The slow moving materials like tables, chairs etc are ordered when
required. The storerooms are cleaned every day and special cold storage is
made for products like milk etc.
Materials Handling
Basic Consideration
Materials handling constitutes one of the main activities
in the storehouse and therefore, considerable attention needs
to be given to be given to this subject in order t ensure that
handling methods and handling equipments contribute to
efficiency and economy.
b. Transporting them.
b. To save time;
c. To save labour;
d. To save space;
• Plan for the flow of materials. Specify definite routs and zones
of operation for handling equipment as also for personnel and
plan the smooth return of containers, pallets etc.
Authorization
Order Picking
a. The stores clerk who looks up the stock card and ensures availability
of the material receives the indent. If the indent is otherwise correct
the issue is authorized and the location code is entered against the
item.
b. The entry is made in the stock card.
d. The clerk gives the indent to the order picker who takes the material
from the bins and simultaneously enters each bin card.
e. The materials are handed over to the dispatch clerk who counts them
and issues them to the indenter’s representative.
f. The materials are handed over to the dispatch clerk who counts them
and issues them to the indenter’s representative. Taking the signature
of the latter
1. Small tools: In case of small tools one method is to recover the old
tool before the issue of the new tool.
2. Special Tool: Where the requirement is for a single job the tool is
issued and then returned to the stores after use. The system followed
can be simple like the issue of a file from a filling cabinet or a book
from the library. A small card is placed in the bin from where the tool
is removed, showing the name of the person to whom it is issued.
6. General stores: items like cotton waste, kerosene oil, etc are issued
everyday to various departments. In such case daily quota must be
fixed.
Issues to Subcontractors
Many items like finished goods, jigs, tools, patterns, may have to be sending
to the contractors. This issue should be made carefully. Firstly, a daily-
authorized indent is necessary and secondly, the issue should be made only
to an authorized representative of the sub contractor and proper accounts
should be maintained.
COMPANIES INFORMATION:
Mega Rubber Technologies Pvt Ltd. has strong safety and security
measures. There are cameras placed in the premises of the company as a
safety measure to prevent from theft. The safety of the materials handling
was also taken into consideration. As far as the safety of the employees was
concerned there was proper arrangements of first aid boxes, fire exits with
fire extinguisher in every room and proper fencing was done of the machine
so as to avoid any mishap. There was no stores manual, this company had
different arrangements for the manuals regarding the set of rules and
regulations in the stores.
Parle Products Ltd. had also preventive measures as far as safety of the
raw materials and finished goods were concerned, since this company had
different stores for the raw material and stores. The safety regarding the
employees was as per the Factories Act. The security of the goods starts
right from the entrance to the issuing of the goods incase of raw materials
store. There are also provisions made incase of fire. This company had stores
manual so as to well define the rules and regulations.
Richie Laboratories Ltd. also emphasizes on the security and the safety
of goods and the employees. Proper measures were taken to prevent the raw
materials from the moisture, thus there were wet and dry hygrometers and
also there were centralized A/C to have an arrangement for balanced
temperature. Fire extinguisher is placed in the premises of the company so
as to prevent any fire accidents and thus to ensure the safety and security of
the materials and also the employees. This company did not had any stores
manual.
INVENTORY CONTROL
• Obsolescence.
The EOQ is that quantity at which the cost of procuring the annual
reqirement of an item and the inventory carrinying cost are equal, that is
where the total of the two costs are low.
1) ABC classification
2) VED classification
3) HML classification
4) XYZ classification
Stores records:
• Bin cards: These cards are very simple, giving the description of the
item including the code no., the unit of issues, the quantity of the
item,etc.
• Stock cards: These are kept in the stores office. There are various
kinds of stock cards- Showing the quanitiy only, Showing the
quantities and unit price, Showing the quantities, unit price, value of
stock, value of the balance in stock.
• Scrap note
• Gate pass
• Inventory form
Techniques of stocktaking:
• Annual stocktaking
• Daily stocktaking
• Periodic checking
• Base stock
• Simple average
• Weighted average
• Standard average
• Replacement price
COMPANIES INFORMATION:
Mega Rubber technologies Ltd. had proper and well mannered Stores
accounting system. They maintained the regular records the items they
purchased and issued. It was told to us that earlier in this company there was
no recording system as such. This hampered the smooth functioning of store
department. Now that they have started following proper recording system
they have regular record of day-to-day transactions.
Parle Products Ltd. also maintained proper recording systems. They had
their daily recording system and also the annual accounting system. The
information the goods that they received/issued every day is recorded
regularly and then they also had the annual accounting system.
CONCLUSION:
But this would involve high initial investment but would turn
out to be more economical in the long run.
They have got an excellent layout for the company, but a very
less space in the stores for expansion.
Since there is no scope for expansion of the stores, they are
planning to change the stores to a different location, far from
the production unit, this will add to the cost of the company.