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    FISH Book Review

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    shubs844926
    The document summarizes the book "Fish!" by Stephen Lundin, Harry Paul, and John Christensen. It discusses the authors and their backgrounds. It then summarizes the story, which is about a woman named Mary Jane who is promoted to manage a toxic work environment. She learns from fishmongers at Pike Place Fish Market about having a positive attitude at work. The book illustrates how attitude can impact a work environment and life. It discusses the success mantras and principles from the book, including confidence, responsibility, facing challenges, and enjoying your work.

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    FISH Book Review

    Uploaded by

    shubs844926
    2K views25 pages
    The document summarizes the book "Fish!" by Stephen Lundin, Harry Paul, and John Christensen. It discusses the authors and their backgrounds. It then summarizes the story, which is about a woman named Mary Jane who is promoted to manage a toxic work environment. She learns from fishmongers at Pike Place Fish Market about having a positive attitude at work. The book illustrates how attitude can impact a work environment and life. It discusses the success mantras and principles from the book, including confidence, responsibility, facing challenges, and enjoying your work.

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    Review of the Book Fish

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    The document summarizes the book "Fish!" by Stephen Lundin, Harry Paul, and John Christensen. It discusses the authors and their backgrounds. It then summarizes the story, which is about a woman named Mary Jane who is promoted to manage a toxic work environment. She learns from fishmongers at Pike Place Fish Market about having a positive attitude at work. The book illustrates how attitude can impact a work environment and life. It discusses the success mantras and principles from the book, including confidence, responsibility, facing challenges, and enjoying your work.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    2K views25 pages

    FISH Book Review

    Uploaded by

    shubs844926
    The document summarizes the book "Fish!" by Stephen Lundin, Harry Paul, and John Christensen. It discusses the authors and their backgrounds. It then summarizes the story, which is about a woman named Mary Jane who is promoted to manage a toxic work environment. She learns from fishmongers at Pike Place Fish Market about having a positive attitude at work. The book illustrates how attitude can impact a work environment and life. It discusses the success mantras and principles from the book, including confidence, responsibility, facing challenges, and enjoying your work.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 25

    BOOK REVIEW ON

    “FISH!”

    PRESENTED BY:
    SAYALI

    DIVYA

    SHIKHA

    SHUBHA

    DEBASMITA
    STEPHEN C. LUNDIN
    • FILMMAKER
    • PROFESSIONAL
    SPEAKER
    • SOME BOOKS UNDER
    HIS NAME:
    – TOP PERFORMER
    – MADE TO STICK
    – PERSONAL
    ACCONTABILITY
    – CATS
    – FISH TALES
    – FISH FOR LIFE
    – FISH STICKS
    HARRY PAUL
    • VP OF KEN
    BLANCHARD
    COMPANY
    • SOME BOOKS
    UNDER HIS NAME:
    – GOOD TO BE GREAT
    – FISH TALES
    – FISH FOR LIFE
    – FISH STICKS
    JOHN CHRISTENSEN
    • FILMMAKER
    • CEO OF “CHART
    HOUSE”
    • SOME BOOKS UNDER
    HIS NAME:
    – BOYHOOD FAITH
    – THE MASTER OF
    SUCCESS
    – CAN I BE SUCCESSFUL
    – FISH STICKS
    – FISH TALE
    – FISH FOR LIFE
    WHY TO RECOMMEND THIS BOOK

    • HELPS TO CHANGE THE ATTITUDE


    • LEARNING FROM ANYTHING
    • NOTHING IS IMPOSSIBLE
    FISH

    CHARACTERS
    CHARACTERS
    • MARY JANE
    Working as Manager at production department of
    First Guarantee Financials.
    Confident, respected among her staff

    • DAN
    Passionate, energetic

    • BILL
    Traditional type of Manager
    • THIRD FLOOR
    Zombies, THE TOXIC ENERGY DUMP

    • PIKE PLACE FISH MARKET


    Full of Passion, A CONTROLLED MAD HOUSE

    • LOONIE
    Fish monger
    STORY
     Mary Jane & Dan with kids get relocated to
    Seattle from Southern California.

     Jane found a supervisory position in


    operations area in First Guarantee Financial
    and Dane at Microrule.

     Both enjoyed working in the new office


    which was bustling with great energy.

     Twelve months after moving, Dan died of a


    genetic oddity.
    FIRST GUARANTEE FINANCIAL
     Mary Jane considered to be an efficient
    employee and had a great reputation as a
    supervisor.
     Her direct reports and associated enjoyed
    working with and for her.
     In sharp contrast, the third floor was
    complete opposite.
     Words like unresponsive, entitlement,
    zombie, unpleasant, slow, wasteland and
    negative were used.
     Everyone dreaded any contact with the
    operations group.
     Few weeks later, she was promoted
    to the operations group on the third
    floor.
     Mary Jane was aware of the terrible
    reputation.
     Had tough time understanding the
    work & the people.
     Mary Jane gets a call from her boss,
    Bill.
     Informs about the Leadership Group
    and the feedback given by them.
     “Toxic Energy Dump” special name
    given.
    WORLD FAMOUS PIKE PLACE FISH
    MARKET
     Large crowd of well-dressed people
    were clustered around & everyone was
    laughing.
     Place had life & energy, she enjoyed it.
     Meets a man called Lonnie.
     She talks about her workplace.
     Lonnie says ‘Attitude makes the
    difference’
    “There is always a choice about
    the way you do your work,
    even if there is not a choice
    CHOOSE YOUR ATTITUDE
    STEPS:
    o Call a meeting & speak from the
    heart.
    o Find a message that communicates
    the notion of choosing your attitude in
    a way that everyone will understand &
    personalize.
    o Provide motivation.
    o Persist with faith.
    PLAY
    o Fish guys have fun while they work &
    fun is energizing.
    o This gives hope to First Guarantee
    Financial.

    MAKE THEIR DAY


    o Engage the customers in ways which
    create energy & goodwill.
    o Include them also to make their day.
    BE PRESENT
    o Be fully present at work.
    o Provide customer delight.

    THE FIELD TRIP


    o Takes staff for the fish market trip.
    o The staff was fascinated & enjoyed the
    trip.
    o Eager to implement all these
    ingredients.
    Author’s success mantra
    * CONFIDENCE & RISK ASSESSMENT
    Confidence gives one courage and extends his
    reach

    * “ Can-do” ATTITUDE
    Work would get done on time & with the highest
    quality

    * TAKING RESPONSIBILITIES
    Death of Dan made her a responsible person
    * FACING CHALLENGES
    Manager of operations Group on the “Third”

    * ENJOY YOUR WORK


    Make work fun rather than compulsion or
    necessity

    * CHANGE MANAGEMENT

    * NO TGIF ATTITUDE
    * DETERMINATION
    Making the Toxic energy dump into a
    better place to work

    * ENERGY & ENTHUSIASM ARE THE KEYS

    * 4 STEPS SYSTEMS
    Choosing the Attitude
    Play
    Make their Day
    Be present
    CAT CH THE W AVE!!
    (Cr iticism )
    • FISH – A fictional business PARABLE

    • Instantaneous transformation of the


    “Third floor toxic dump”

    • Goal of the FISH Philosophy – Learn to


    boost morale and improve operational
    results in business organization.
    • The b ook is GREA T f or t he
    fo llo win g re aso ns :

    III. It is a quick read.

    V. Illustrates “Impact of ATTITUDE on work


    settings and on quality of life”, very
    effectively.

    VII. Preferred by employees and students


    for reading – easy read – no massive
    investment of time & energy required.
    • The b ook is POO R fo r th e
    fo llo win g re aso ns :

    III. Authors never gave way to implement


    ideas.

    V. What will it take to be successful – not


    explained.

    VII. Key points authors have neglected to


    mention in the book :
    iii.i Employees must trust management.
    iii.ii Top management must be fully committed &
    “practice what they preach”
    iii.iii Importance of the term “Social Capital”
    OUR CO NCLU DI NG TH OUGHTS
    • A brief, simple but elegant book.
    • An “Eye Opener” for people who believe, “
    Work is serious, lets have no fooling
    around!!”
    • It is a book – not just about business – but
    about LIFE
    • It conveys the 4 most powerful principles
    – The bedrock of a successful company
    • I commend the author on conveying this
    to the reader.

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