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Booking Systems

Booking systems allow customers to make reservations online for travel arrangements like holidays, trains, planes, and hotel rooms. A travel agency may have computers in all its branches connected to a central database storing all bookings. When a booking is made, customer details are entered and validated, and if available, the booking is made and stored in the database. Documents are output to the customer confirming the booking details. Bookings must be processed immediately to prevent double bookings, using a real-time transaction processing system. The database is backed up regularly to prevent data loss. Payments can be made online using credit or debit cards securely to prevent theft of financial information.

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39 views2 pages

Booking Systems

Booking systems allow customers to make reservations online for travel arrangements like holidays, trains, planes, and hotel rooms. A travel agency may have computers in all its branches connected to a central database storing all bookings. When a booking is made, customer details are entered and validated, and if available, the booking is made and stored in the database. Documents are output to the customer confirming the booking details. Bookings must be processed immediately to prevent double bookings, using a real-time transaction processing system. The database is backed up regularly to prevent data loss. Payments can be made online using credit or debit cards securely to prevent theft of financial information.

Uploaded by

henry_ojae
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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2/10/2011

Booking Systems

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It is now possible to make bookings on-line for holidays, trains, planes, hotel rooms, theatre performances...and many others. A travel agent for example, may have computers in all its branches directly connected to a central computer where a database of all bookings is stored. This is an example of a multi-access system.

When a booking is made, the customer will need to provide input details (name, date, place, number of people etc). These details may be entered ... at a computer terminal in a multi-access system. on a form on an Internet web page. by transcribing them from a paper booking form. by typing them in when in telephone communication with the customer.

This form (on an Internet web page) is used for collecting details of a passenger's booking on the Eurotunnel. These details are then used as input data when the booking is made.

This data is validated to check if the details are sensible. The computer will check to see if the booking is available, and, if it is, the booking is made and it will then store the booking details in the database. Documents will need to be output to give to the
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Booking Systems customer, confirming the booking and giving details about it.

As soon as a customer makes a booking it has to be processed immediately, so that no other customer can make the same booking. This means it is a real-time (transaction processing) system. It is essential that no data is lost, so the database will have to be regularly backed up - possibly using a tape streamer. If payments for the booking are required, then these can generally be done on-line using a Credit card or a Debit card. If details of these are transmitted over the Internet, the website must be secure so that this information cannot be stolen.

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