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Root Cause Analysis Methods

The document outlines the steps and methods for performing a root cause analysis. It describes the basic, intermediate, and advanced techniques used in root cause analysis including the 5 Whys, fishbone diagrams, change analysis, statistics, FMEA, and MORT. The MORT approach classifies potential root causes into categories like materials, manpower, equipment, environment, and management. It also lists elements of a management system that could contribute to a problem like a lack of training, poor communication, or failure to eliminate previously identified hazards.

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Faisal Abbas
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15 views

Root Cause Analysis Methods

The document outlines the steps and methods for performing a root cause analysis. It describes the basic, intermediate, and advanced techniques used in root cause analysis including the 5 Whys, fishbone diagrams, change analysis, statistics, FMEA, and MORT. The MORT approach classifies potential root causes into categories like materials, manpower, equipment, environment, and management. It also lists elements of a management system that could contribute to a problem like a lack of training, poor communication, or failure to eliminate previously identified hazards.

Uploaded by

Faisal Abbas
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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PROCEDURAL DESCRIPTION: Steps to root cause analysis a. Identify problem. b. Prepare investigation team. c.

Select a tool for root cause analysis and determine the root cause. d.Determine corrective and preventive actions using CAPA procedure.

Root Cause Analysis Methods


There are several techniques used in the process of root cause analysis: i. Basic a. b. c. d. 5 Whys Brainstorming. Brain writing. Root cause analysis flow chart.

ii. Intermediate a. b. c. d. Cause and effect Matrix Fishbone /Ishikawa/Cause and effect Diagram. Nominal group technique. Change analysis.

iii. Advanced a. b. c. Statistics/ANOVA/SPC Chart FMEA. Management oversight risk ree (MORT)

-Change analysis - an investigation technique often used for problems or accidents. It is based on comparing a situation that does not exhibit the problem to one that does, in order to identify the changes or differences that might explain why the problem occurred. 3.1 Basic elements of root cause using Management Oversight Risk Tree (MORT) Approach Classification Materials Defective raw material Wrong type for job Lack of raw material Man Power Inadequate capability Lack of Knowledge Lack of skill Stress Improper motivation Machine / Equipment Incorrect tool selection Poor maintenance or design Poor equipment or tool placement Defective equipment or tool Environment Disordered workplace Poor job design and/or layout of work Surfaces poorly maintained Inability to meet physical demands of the task Forces of nature Management Lack of management involvement Inattention to task

Task hazards not dealt with properly Other (horseplay, inattention....) Stress demands Lack of Process Lack of Communication Methods No or poor procedures Practices are not the same as written procedures Poor communication Management system Training or education lacking Poor employee involvement Poor recognition of hazard Previously identified hazards were not eliminated

Following is one example of an RCA flow chart that is being used effectively

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