Scribd
Upload
42 views9 pages

Employee Attitude

Emp Attitude

Uploaded by

shalinivalechha
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
42 views9 pages

Employee Attitude

Emp Attitude

Uploaded by

shalinivalechha
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 9

FICCI

CE

Employees - Attitude

FICCI

CE

It is the attitude that makes the difference.

FICCI

CE

Attitude - The human side of quality

While considerable attention has been given to the technical side of quality, there is an increasing need of the importance of the human side to total quality.

FICCI

CE

Attitude - The human side of quality

The greatest contributions to the process of TQM are made by the people who make the organization. People - who share the vision. Intellectual capital and knowledge are more and more the true assets of any organization.

FICCI

CE

Quality of human behavior

In its original Japanese context, Total Quality refers not only to the quality of management which ultimately produces quality goods and services, but to the quality of human behavior, skills, commitment and the winning instinct necessary to accomplish our business objectives.

FICCI

CE

This not only makes good business sense, it also reflects a deeper yearning of the human spirit to be of service, to build loving, caring relationships, to affirm our interdependence, and to bring value, beauty, and benefit into the world.

FICCI

CE

Human side of quality

The human quality should always include the following three components :
Creativity - The joy of thinking Physical activity - The joy of working with sweat on the forehead. Sociality - The joy of together working

FICCI

CE

Quality begins with me.


If we are to take Total Quality to heart, we too must come to look at our own lives in a more multidimensional, interrelated and holistic manner. Taking the theme of Total Quality personally has the potential to tap us into the flow of life giving forces and ways of living and working that are ultimately most rewarding and productive.

FICCI

CE

Quality is a winning attitude

You might also like