Oracle Order Management

Manufacturing Functional Foundation

Copyright 2005, Oracle. All rights reserved.

Objectives

After completing this lesson, you should be able to do the following: Describe the Order Management process flow Identify the major tables used in Order Management Discuss the open interfaces and application program interfaces for Order Management

Copyright 2005, Oracle. All rights reserved.

Agenda

Order Management Overview Order Management Transactions and Entity Relationship Diagrams Order Management Open Interfaces and Application Program Interfaces

Copyright 2005, Oracle. All rights reserved.

Order to Cash Lifecycle

Order Management Shipping Execution

Enter and Price Orders

Book Orders AutoInvoice

Pick Release

Ship Confirm

Receivables

Cash Management

Invoice

Receiving Payment
Copyright 2005, Oracle. All rights reserved.

Bank Reconciliation

Order Entry
Enter a Sales Order, Quick Sales Order, Blanket Sales Agreement, or Copy an Order Import from CRM or other systems

EDI

Order Order Import Interface

Copyright 2005, Oracle. All rights reserved.

Managing Orders

Orders View

Find in the Order Organizer

or Query in the Sales Orders window Order Lines

Copyright 2005, Oracle. All rights reserved.

Basic Pricing

Basic pricing, included in Order Management, enables you to: Set up price lists and secondary lists Create static formulas Calculate discounts by percentage or amount Apply surcharges, freight, and special charges Set up pricing agreements Define attributes for pricing contexts Set Government Service Administration (GSA) pricing

Copyright 2005, Oracle. All rights reserved.

Pricing Process

Entered order line

Price list or agreement

Modifiers

Unit price

Copyright 2005, Oracle. All rights reserved.

Sales Order Scheduling

Schedule Aspects
ATP Inquiry

Tool Description
Makes delivery commitments to customers when taking orders, or to verify from where lines can be fulfilled. Provides schedule dates and warehouses that will fulfill the customers requests. Allocates inventory to specific order lines from a warehouse, subinventory, lot, or revision.

Schedule

Reservations

Copyright 2005, Oracle. All rights reserved.

Drop Shipments

Supplier

Ship To

Customer

Purchase Order

Invoice

Invoice

Sales Order

Seller

Copyright 2005, Oracle. All rights reserved.

Drop Ship Order Flow

Enter order Drop Ship Item Drop Ship: Yes or No? Internally Sourced Item

Send to Purchasing Supplier ship confirmation

Schedule Ship and update inventory

Create invoice
Close sales order

Copyright 2005, Oracle. All rights reserved.

Return Material Authorizations

Enter RMA

Book RMA

Receive RMA

Close RMA

Create credit memo

Accept RMA

Copyright 2005, Oracle. All rights reserved.

Order Management Integration

Customer Information Customers Reserve Demand Item Information Orders CRM Suite

Price List Order Management Shipping

Inventory

Pricing

Invoices

Receivables

Shipping Execution
Copyright 2005, Oracle. All rights reserved.

Oracle Order Management Suite

Order Management Shipping Execution Configurator Advanced Pricing Release Management and e-Commerce Gateway

Copyright 2005, Oracle. All rights reserved.

Agenda

Order Management Overview Order Management Transactions and Entity Relationship Diagrams Order Management Open Interfaces and Application Program Interfaces

Copyright 2005, Oracle. All rights reserved.

Sales Order Window

Enter, view, and update sales orders using the Sales Orders window. You can also enter returns using the Sales Orders window.
Sales Order (Vision Operations)

Copyright 2005, Oracle. All rights reserved.

Order Management Summary

QP_LIST_HEADERS_B RA_SITE_USES_ALL MTL_SYSTEM_ITEMS_B

QP_LIST_LINES

MTL_RELATED_ITEMS

OE_ORDER_LINES_ALL

RA_CUSTOMERS

OE_TRANSACTION_TYPES_ALL

OE_ORDER_HEADERS_ALL

OE_ORDER_HOLDS_ALL

Copyright 2005, Oracle. All rights reserved.

Drop Ship
RCV_SHIPMENT_LINES PO_LINE_LOCATIONS_ALL PO_LINES_ALL

OE_ORDER_LINES_ALL PO_HEADERS_ALL PO_DISTRIBUTIONS_ALL OE_DROP_SHIP_SOURCES PO_REQUISITION_HEADERS_ALL PO_REQUISITION_LINES_ALL PO_REQ_DISTRIBUTIONS_ALL PO_REQUISITIONS_INTEFACE_ALL

PO_INTEFACE_ERRORS

Copyright 2005, Oracle. All rights reserved.

Import Orders Concurrent Program Parameters Window

Order Import can import new, change, and completed sales orders or returns from other applications such as a legacy system.
Parameters

Copyright 2005, Oracle. All rights reserved.

Order Import
OE_ORDER_SOURCES

OE_ORDER_HEADERS_ALL

OE_HEADERS_IFACE_ALL

OE_ORDER_LINES_ALL

OE_PRICE_ATTS_IFACE_ALL

OE_CREDITS_IFACE_ALL

OE_PRICE_ADJS_IFACE_ALL

OE_LINES_IFACE_ALL

OE_RESERVTNS_IFACE_ALL

OE_LOTSERIALS_IFACE_ALL

Copyright 2005, Oracle. All rights reserved.

Agenda

Order Management Overview Order Management Transactions and Entity Relationship Diagrams Order Management Open Interfaces and Application Program Interfaces

Copyright 2005, Oracle. All rights reserved.

Order Management Open Interfaces

Order Import Interface

Copyright 2005, Oracle. All rights reserved.

Order Management Application Program Interfaces

Process Order API

Copyright 2005, Oracle. All rights reserved.

Summary

In this lesson, you should have learned how to: Describe the Order Management process flow Identify the major tables used in Order Management Discuss the open interfaces and application program interfaces for Order Management

Copyright 2005, Oracle. All rights reserved.