Aptitude + Attitude Altitude: "What's Better Today?"
Aptitude + Attitude Altitude: "What's Better Today?"
This isn't intended to be an exhaustive and comprehensive list of must haves, but to highlight key difference makers that anyone is able to adopt.
PUSH MODE
If you have to drive others towards an objective, even drive yourself towards it, I call this being in push mode. Push mode is typified by focusing your attention on problems that need to be resolved, or things that need fixing. Many people use a 'todo' list or a GTD (getting things done) system. Are you one of them? Take a look at yours now and see if it is a list of problems. The fun, creative or enjoyable things rarely make it onto a 'todo' list - rather there is a tendency to say that once the list is done and I have time, then I'll do the fun stuff. What's more, you will already know that the things we pay attention to are the things that grow and the things we don't pay attention to tend to fade away. So if we focus on problems (call them challenges or issues if you must but they are still the same thing), we will find that the problems grow. So here's a radical thought, if we focus our attention on interesting, exciting, fun things, they will grow. And our problems, won't they fade away? "But you don't understand. I have to get this report done, I have a ton of emails to clear, I have to attend this meeting, I have calls to make to angry customers, and if I don't I'll get fired. I simply don't have time to talk to people, take it easy, smell the flowers..." And when your stress levels have made you so sick that you can't work, let alone afford the hospital bills you'll feel what exactly? Accomplished? Valued? Important? Nothing more satisfying than lying in bed recovering from a heart attack knowing how much your contribution is missed. I'm not saying that these things (some of them anyway) don't need to be done but that by not focusing on them, they will (and do) fade away. Oftentimes, they just get done. Without stress, without worry. In Push Mode, we are continuously pushing ourselves (and others) towards our goals relying on our own effort to keep us on our straight and planned track. Obstacles that we face in our way are enemies to progress which may force us to re- plan our route. Our motivation stems from outside forces, the concrete and measurable goal is frequently thought to be motivation enough and any resistance to achieving the goal, self-inflicted or external resistance, is just another obstacle.
In Push Mode, when progress is slow, we re-plan and consider time management a priority. Only, unless you have discovered the secret to warping the space-time continuum, you cannot actually manage time.
PULL MODE
Pull Mode, on the other hand, is about leadership and paying attention to growth and improvement. Rather than focusing attention on problems to be solved or fixed or overcome, in Pull Mode we take time to clearly envision our future and allow the goal to pull us towards it. The results of Push Mode and Pull Mode may appear to be the same (that is the achievement of the goal) but Pull Mode takes less effort and allows our unconscious activity to take precedence over conscious linear processing. The idea of Pull Mode is that you create a vision of the future that is so compelling for you (and perhaps for others) that you cannot help but be drawn towards it. The things that you need to do on the way become minor irritants that simply get done and anything that really is not important is not done and fades into insignificance. "Hold on, what if something that is important is not recognised as being important?" Excellent question. Things that appear to need to be done, whether important or not, on your journey are your friends - they are obstacles to your progress but think of them in terms of friends, or learning opportunities. Let me take a personal example if I may. Two things about running a business that I personally do not enjoy: 1, Filing, 2. Doing the accounts. I appreciate that some people just adore filing and doing the accounts but I don't. In Push Mode, I resist doing them until I absolutely have to or, usually, risk a penalty. It is the penalty that drives me to do it. I still hate doing it but I dislike paying a penalty more. In Pull Mode, these things still come across my path but now I see them as friends - the chance to look again at scraps of notes, letters or offers. I have learned to change my mindset from doing the filing to my enjoyment of a clear desk and in-tray and just do it. It's no longer something I resist. Do I enjoy doing it? No, I don't if I think about it consciously, I just let it happen. "But what if it should be done and its not that critical or important?" The chances are, for me, that it won't get done. Importantly, if I find myself resisting doing something, I stop, tune into my thought processing and ask myself why I am resisting it? For example, keen observers may have noted that I didn't talk about doing my accounts in Pull Mode above. You'd be right. It is something that I continued to resist - I can't really explain what it is about doing the accounts that I just don't want to do, and I found this quite strange considering that I do enjoy building spreadsheets of budgets and am quite au fait with P&L and Balance Sheet - and then it occurred to me that I like thinking through future scenarios, but what's done is done. I honestly can't be bothered about it. Now, of course, there's legal compliance... and I realised further, I really don't like to be told that I have to do something. So what did I learn from this resistance? I learned that I am quite happy considering the future and do not wish to have to create organisation of the past. Decision? Outsource to someone capable and trusted. In Pull Mode, you only do the things that you want to do that move you towards your goal such that the work you are doing is effortless. Obstacles that need to be overcome that meet with your own resistance are a warning flag to you that something else is going on - stop and allow yourself to consider what the resistance is trying to tell you. "Isn't it possible then that you'll go into Pull Mode, and miss the important things that need to be done?" Sure it's possible, but unlikely to be important in the achievement of the goal. Things that are a requirement in your society but have no direct relationship to the achievement of your goal. Yet there's a third mode of being that is neither Push nor Pull, and that's Drift Mode.
DRIFT MODE
The stresses of Push Mode, always making things happen and forever coming up against obstacles and 'timewasters', causes many people to fall into Drift Mode rather than Pull Mode. Drift Mode is quite different to Pull Mode, somewhat 'New-Agey' in influence where one just 'lets things happen'. call it karma, fate, life forces, whatever - it generally involves emptying your mind of worries and anxieties and just letting life happen to you. Whatever way the wind blows, you drift along with it. You might end up on an agreeable shore when you allow yourself to drift over the seas of life, or you might end up somewhere unpleasant, or. most probably, you'll just continue drifting along. Pull Mode is different because there is a clear and articulated vision of your compelling goal that is pulling you towards it. The aimlessness of Drift Mode may be refreshing for a while, but the anxieties of life will soon catch up and cause as much stress as Push Mode already does for the vast majority of people. For more on Push, Pull and Drift modes, read Mark Forsters excellent little book How to make your dreams come true.
PUSHMEPULLYOU
This mythical creature in Dr Doolittle provides a metaphor for how many leaders feel about leadership. They are in Push Mode for themselves, driving the agenda and encountering resistance of their 'followers' who have to be pulled, some suggest dragged kicking and screaming, in the chosen direction. No wonder many leaders are exhausted. Many drive themselves to an early grave or opt-out entirely and fall into Drift Mode. "How do I know which mode I'm in?" Do you take pride in hard work? Do you brag about working more than 50 hours a week? Do you use ToDo lists? Do you think that in order for things to happen, that you have to make them happen? If you answer yes to most or all, you're in Push Mode. Do you have a compelling vision of your future self? Find your work effortless? Know that everything that needs to be done will be done? Sounds like Pull Mode. Have a sort of idea what I want in the future? Take it easy whenever possible and avoid unpleasant tasks? If things happen they happen, if they don't 'they don't? Drift Mode. "Surely it's better for your health to be in Drift mode than Push Mode?" Sure, if you have a lot of savings or a rich family to fall back on. But if you have no goal in life, just what are you doing here?
The journey is not always easy or straightforward. Let's return to Tiger Woods...
PREPARED TO CHANGE
You're at the top of your game, you're doing better than anyone has ever done in your field. Technically, you are the best in your business. You earn more than anyone else in the same line of business. You have a serious competitive advantage. Why would you decide to change something fundamental about the way you do what you do? After seven years and 142 tournaments in a row, Tiger Woods finally joined the ranks of mortal golfers when he missed the cut at the Byron Nelson Championship May 13, 2005. Golf pundits argue that changing his swing is to blame. There was another reason, his knee. A physical problem that seems to not want to go away. But what makes Tiger stand out so much from the rest is not just his aptitude for the game, his superior technical skill... it's his mindset. In spite of being in a great deal of pain... he overcame it with a determination, the will and resilience that allowed his technical brilliance to shine.
A POSITIVE ATTITUDE
We all have days (sometimes weeks and months) where everything seems to be going wrong. Whatever you try to do, however clear your goal - there just doesn't seem to be any progress. Sports psychologists refer to the period when everything is going well and peak performance is apparent as being 'in the zone'. Golfers who find their rhythm and the ball lands just so. The athlete who has trained and is at their physical and mental peak runs the race of their life. The business person who's found themselves in the right place at the right time with the right product or service. Yet most of the time, we just ain't there. We yank the club and the ball lands in the bunker. Our business would be just great if we just land this additional sale. Some days, it's hard to wake up and find the energy to put on a brave face and go out there knowing that today probably isn't that day, hoping that it is but not really believing it. We known we have to learn and improve but just when is my breakthrough going to come. It may not come today, but one thing I can assure you of - something about today is better than yesterday.
YOUR CHOICE
People who have achieved great success know what they want to achieve and have a clear vision of their future. They recognise that their technical ability, their aptitude is one (small) part that contributes to their achievement and constantly strive to improve. Most importantly, they keep on keeping on, keep turning up and are prepared to learn and change whilst maintaining a positive attitude. Even Tiger has a bad round of golf - nothing like as bad as most of us but bad for him. Do you see him quitting? You were created to soar at altitude like an eagle not peck the dirt like a chicken.