ZimbraTM CollaborationSuite &MicrosoftExchange:HowtoChoose & Microsoft Exchange: How to Choose

May2008 May 2008

ZimbraSnapshot
NextGenerationMessagingandCollaboration Mail,AddressBook,Calendar,Mobility,WebDocuments/Wiki, p g VoIP,RSS,Mashups,Search,Sharing,Webservices, WhatMakesUsDifferent Innovation lowTCOmultitenantadministration+richproductivity OpenSource transparency,community,extensibility bl Compatibility investmentprotection,flexibility,application integration MarketPresence 20,000+customersin70+countriesby12+industryverticals 400,000+OSSdownloads;15,000+communitymembers Partners: Awards:

ExampleZimbraBusinessCustomers

Sinclair Broadcasting

YAHOO! CONFIDENTIAL

BroadClientSupport
Advanced Web Client (Ajax) iPhone zSync zSync or xHTML

BlackBerry

zSync

Zimbra Server
Zimbra Sync

BES or BIS

Standard Web Client (HTML) J2ME xHTML

Standards

MAPI Outlook 2003, 2007

iSync & CalDAV Apple Desktop

IMAP, POP, iCal, RSS/Atom, CalDAV

zSync & BB Connect Windows 5

Palm

Standards Clients

Symbian

PlatformArchitecture,Robustness&Scale
ZCS 5.0 Exchange 2007 Comments
Zimbra Solution has been around for 4+ yrs Exchange been around for 10+ years ZCS architecture designed ground-up based on new-age/web 2.0 p g paradigm & trends g Exchange core kernel, designed in early 1990s is not modular, and cannot easily adapt ZCS leverages more robust underlying operating environment & proven components Reliability and uptime issues plague Exchange users (avg downtime of 4 hours/month) ZCS scales to millions of users and gigabyte mailboxes in production environments Exchange architecture limiting; difficult to scale to GB mailboxes w/o significant hardware, training Market Cap in billions of dollars

Platform Longevity Platform Architecture

Platform Robustness

Platform Scalability Company Financial Situation

= Medium

= High

BasicMessagingFeatureSet
ZCS 5.0 Integrated Calendaring, Mail, Contacts Integrated anti-abuse Exchange 2007 Comments
Support for email, calendaring & contacts email ZCS also offers web mash-ups (Zimlets) based integration for improved productivity ZCS integrated with proven Spam Assassin & ClamAV solutions Exchange offers EHF and in-house antispam/virus solutions that are yet to be proven Ajax (rich) web client access Tagging (categories), flagging , basic search (categories) ZCS: Keyboard Navigation, advanced search ZCS: Zimlets, Rich HTML client access

End-User Rich Web Access

Admin Tools Mobile Devices Support pp

Command-line tools, SOAP API access ZCS: Web-based any place/any time access Windows Mobile devices, Palm Treo, Symbian, Blackberry handsets ZCS: iPhone (Mobile Client via XHTML), iSync ZCS: Java-based downloadable client

= Medium

= High

NextGenCollaborationFeatureSet
ZCS 5.0 Unified Messaging Web Services Framework & Mash-ups Exchange 2007 Comments
Single inbox Voicemail, VoIP access inbox, Voicemail Exchange: TUI access to mailbox using TTS Basic SOAP API for server access ZCS: Web services framework (zSync) for client access ZCS: Web Mash-ups framework (Zimlets) to integrate 3rd party enterprise apps Index & facilitate search of message subject, body and MS Office attachments ZCS: Index, search and render in browser over 200 different attachment types ZCS: Syntactic & visual search options ZCS: Built-in Instant Messaging, crossapplication presence (XMPP) and Web documents Share mail, calendar and address book folders with internal users ZCS: Share f ld ZCS Sh folders with external users or make ith t l k them public

Indexing & Search Integrated IM/Presence & Documents Sharing & Collaboration C ll b ti
Key = Low

= Medium

= High

MultiModalAccess
ZCS 5.0
Outlook support (PC) Apple Mail, iCal, Mail iCal iPhone (Mac) Web clients support Standards-based protocols (All) Web Offline access (All) ( )
Key = Low

Exchange 2007

Comments
Exchange Native MAPI Service Provider Zimbra Native MAPI Service Provider

ZCS S ZCS: Supports A l M il iC l iPh t Apple Mail, iCal, iPhone via IMAP i and iSync as well as Sync Services

IE ZCS: Firefox, IE, Safari

IMAP4, POP3, ICS, CSV, vCARD ZCS: RSS/Atom REST, CalDAV RSS/Atom, REST

Zimbra Desktop (Offline Web Access)

= Medium

= High

SoftwareLicense,NewReleases&Support
Windows Server approx 35% of total Microsoft software Mi ft ft cost

Total Microsoft software costs 72% ft t more than Zimbra

Servers&Storage

Exchange Sizing: No FE (OWA) server, no blackberry server, no separate domain controller or active directory box, no recovery storage group storage buffer, no p y , y g g p g , public folder database

Microsoft solution costs 42% more than Zimbra solution. Also Zimbras modular architecture allows deployments to scale horizontally and vertically
* 3 years of support (and not 5) included in above numbers

Microsoft solution storage costs are 106% g more than Zimbras. Better IO performance & built-in HSM in Zimbra allow customers to utilize & organize storage cost-effectively

Acquisition,Support&AdministrationCosts
Zimbra Delivers 46% Savings or $4.6M over a Five Year Period

$80
$39.9

Zimbra TCO Savings

Avg Total Cost per User/Year

42% 49% 50%

$43
$20.0 $3.7 $36.1 $1.9 $21

TOTAL

46%

Source: Administration costs based on report from Radicati Group and Zimbra customers.

ComparisonofUpfrontCosts(Year1Commit)
Subscription-based licensing & support model, & lower hardware requirements significantly reduces upfront costs & investment risk
Zimbra: Upfront Investment: $1.3M or 24% of total
$39.9

$191

Microsoft: Upfront Investment: $4.8M or 48% of total

$18.6 $133

$50
$20 $9.4 $21

Software, New S ft N Releases & Support Servers & Storage including Support Administration Costs

ZCSBuildsonaStrongOpenSourceFoundation
Zimbra Packaging includes

Server Operating Systems Available:

ZimbraOutlookSupport
Zimbra Microsoft

Exchange MAPI Provider Zimbra MAPI Provider

Exchange Server Zimbra Server

NativeMAPIServiceProvider 90%Outlook/Exchange experience 110%Outlook/Zimbra 110% Outlook/Zimbra experience CachedMode(offline,including GAL) Delegation+ , , , Contacts,Calendar,Mail,Tasks Outlook2003 Outlook2007

WebServicesMashups:Zimlets
Mash-ups to Salesforce, Webex and other small biz apps

UnifyingUsersCommunicationNeeds

UnifyingUsersCommunicationNeeds

UnifyingUsersCommunicationNeeds

BuiltinArchiving&CrossMailboxDiscovery

ZimbraCollaborationSuite& MicrosoftExchangeInteroperability

ZCSExchangeInteroperabilityOverview
ZimbraandExchangeuserscanviewfreebusy informationandschedulegroupmeetings information and schedule group meetings
WorkswithinthenativeUIofeachproduct Interoperability is bi directional Interoperabilityisbidirectional UnifiedGAL(autocompleteoncompose,etc)

Benefitsofmixedmodedeployment
Doesnt force mass migration Doesn tforcemassmigration Freedomofchoiceamongworkgroups Protect investments Protectinvestments

SharedGAL&FreeBusyInterop
Zimbra Server S
Active Directory

Exchange Server S

Exchange Interop

Zimbra Web or Desktop Client

Outlook 2003, 2007

Outlook Web Access

Outlook 2003, 2007

ComposingaMessageinZimbra

ComposinginOutlook&Exchange

FreeBusyInteropforSchedulingMeetings
ZimbraUserchecksExchangeUsersfreebusy fromtheZCSWebClient f h ZCS W b Cli WhenExchangeUserchangesherschedulein Outlook Zimbra User can see the change in the ZCS ZimbraUsercanseethechangeintheZCS WebClient

ExchangeUser1sscheduleinOutlook

busy

tentative

free

CheckExchangeUsersfreebusyinZCS

Meeting Creates new Availability scheduled meeting looks OK

ExchangeUserchangesherschedule

tentative to busy

ZimbraUserchecksagain,freebusyhas changed

No gym today!

ExchangeMigrationWizardExchange
UseittoMigrateEmail,CalendarandAddressbook informationfromtheExchangeservertoZimbra. information from the Exchange server to Zimbra TheWizardsupportsmigrationfromExchange5.5, Exchange2000andExchange2003. TheExchangemigrationwizardperformsthe followingactions:
CreatestheuseraccountontheZimbraserver,ifitdoes notalreadyexist Importsemailmessages,attachments,calendars,and p g , , , addressbooks Createsalogfilefortroubleshootinganyimporterrorsor warnings

ZimbravsExchange:HowtoChoose
Zimbra Collaboration Suite Value Drivers
Innovation Collaboration Low Cost Integration

Innovative Web 2.0based features and multi-modal access options provide a unified communication experience to endusers

Collaborative experience accessible to users anyplace, anytime that store user data in the cloud reduces support costs

Cost effective solution that leverages proven open source technologies and commodity hardware reduces overall TCO

Zimlets-based integration with partner systems improves employee productivity and end-user experience

Summary
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