MODULE IV TEAM LEADERSHIP AND

CONFLICT MANAGEMENT

Roll nos. 46-62 Sridip Sarkar Vishwajit Chowdhary Deepika Saikat Pradhan Rinki Roy Gurveen Rekhi Romita Ghosh Irshad Khan Swati Dhandhania Arhijit Kundu Arndam Saha Leanna Pradhan Mohit Mundra Maheshwari

CONTENTS

Leadership styles in Organizations Self-authorized Team Leadership

Causes of team conflict

LEADERSHIP STYLES IN ORGANIZATION

Leadership style is a manner and approach of providing direction ,implementing plans and motivating people.

Leadership style in traditional leadership theory is how you relate to your subordinates.

AUTOCRATIC LEADERSHIP STYLE

Manager retains as much power and decision-making authority as possible. The manager does not consult employees, nor are they allowed to give any input. Employees are expected to obey orders without receiving any explanations.

The motivation environment is produced by creating a structured set of rewards and punishments

ADVANTAGES

Reduced stress due to increased control A more productive group while the leader is watching Improved logistics of operations

Faster decision making

DISADVANTAGES

Short-termistic approach to management. Manager perceived as having poor leadership skills

Increased workload for the manager

DEMOCRATIC LEADERSHIP STYLE

Democratic Leadership is the leadership style that promotes the sharing of responsibility, the exercise of delegation and continual consultation Manager seeks consultation on all major issues and decisions Manager welcomes feedback on the results of intiatives and the work environment. Manager encourages others to become leaders and be involved in leadership development.

ADVANTAGES

Positive work environment Successful initiatives

Creative thinking
Reduction of friction and office politics Reduced employee turnover

DISADVANTAGES

Like the other styles, the democratic style is not always appropriate. It is most successful when used with highly skilled or experienced employees
Lengthy and boring decision making

LAISSEZ-FAIRE (LEAVE THEM ALONE)

A style of leadership in which the leader fails to accept the responsibilities of the position.

You two take care of the problem while I go. . .

THIS STYLE IS EFFECTIVE WHEN

Employees are highly skilled, experienced, and educated. Employees have pride in their work and the drive to do it successfully on their own. Outside experts, such as staff specialists or consultants are being used Employees are trustworthy and experienced.

DISADVANTAGES

It makes employees feel insecure at the unavailability of a manager. The manager cannot provide regular feedback to let employees know how well they are doing. Managers are unable to thank employees for their good work.

The manager doesnt understand his or her responsibilities and is hoping the employees can cover for him or her.

SELF-AUTHORIZED TEAM LEADERSHIP

Self-authorized team leadership is a concept that places the responsibility of leadership on the shoulders of each team member.

The team members assume responsibility for their actions and relationships with others.

They share leadership responsibilities in all aspects of the teams work.

CONFLICT
Conflict is a serious disagreement between two or more people about something that matters to them. It is serious because those involved are unable to accept each others behavior or point of view.

CAUSES OF CONFLICTS IN A TEAM

Breach of trust Unresolved issues Opposing personalities Different values

Stress
Ego

CONFLICT MANAGEMENT STRATEGIES

STRESS

Stress is the wear and tear our minds and bodies experience as we continue to cope with our continually changing environment.

Sources of stress are External Internal

STRESSORS
External

Internal

physical environment social interaction,

Lifestyle choices

Negative self-talk

organizational, major life events

Mind traps

daily hassles

Personality traps

STRESS MANAGEMENT

A-B-C strategy

ABC STRATEGY

A= Awareness
What causes your stress? How do you react?

ABC STRATEGY

B=Balance
There is a fine line between positive and negative stress. How much can you cope with before it becomes negative?

ABC STRATEGY

C=Control
What can you do to help yourself combat the negative effects of stress?