MODULE IV TEAM LEADERSHIP AND
CONFLICT MANAGEMENT
Roll nos. 46-62 Sridip Sarkar Vishwajit Chowdhary Deepika Saikat Pradhan Rinki Roy Gurveen Rekhi Romita Ghosh Irshad Khan Swati Dhandhania Arhijit Kundu Arndam Saha Leanna Pradhan Mohit Mundra Maheshwari
CONTENTS
Leadership styles in Organizations Self-authorized Team Leadership
Causes of team conflict
Conflict Management strategies Stress Management
LEADERSHIP STYLES IN ORGANIZATION
Leadership style is a manner and approach of providing direction ,implementing plans and motivating people.
Leadership style in traditional leadership theory is how you relate to your subordinates.
AUTOCRATIC LEADERSHIP STYLE
Manager retains as much power and decision-making authority as possible. The manager does not consult employees, nor are they allowed to give any input. Employees are expected to obey orders without receiving any explanations.
The motivation environment is produced by creating a structured set of rewards and punishments
ADVANTAGES
Reduced stress due to increased control A more productive group while the leader is watching Improved logistics of operations
Faster decision making
DISADVANTAGES
Short-termistic approach to management. Manager perceived as having poor leadership skills
Increased workload for the manager
People dislike being ordered around Teams become dependent upon their leader
DEMOCRATIC LEADERSHIP STYLE
Democratic Leadership is the leadership style that promotes the sharing of responsibility, the exercise of delegation and continual consultation Manager seeks consultation on all major issues and decisions Manager welcomes feedback on the results of intiatives and the work environment. Manager encourages others to become leaders and be involved in leadership development.
ADVANTAGES
Positive work environment Successful initiatives
Creative thinking
Reduction of friction and office politics Reduced employee turnover
DISADVANTAGES
Like the other styles, the democratic style is not always appropriate. It is most successful when used with highly skilled or experienced employees
Lengthy and boring decision making
LAISSEZ-FAIRE (LEAVE THEM ALONE)
A style of leadership in which the leader fails to accept the responsibilities of the position.
You two take care of the problem while I go. . .
THIS STYLE IS EFFECTIVE WHEN
Employees are highly skilled, experienced, and educated. Employees have pride in their work and the drive to do it successfully on their own. Outside experts, such as staff specialists or consultants are being used Employees are trustworthy and experienced.
DISADVANTAGES
It makes employees feel insecure at the unavailability of a manager. The manager cannot provide regular feedback to let employees know how well they are doing. Managers are unable to thank employees for their good work.
The manager doesnt understand his or her responsibilities and is hoping the employees can cover for him or her.
SELF-AUTHORIZED TEAM LEADERSHIP
Self-authorized team leadership is a concept that places the responsibility of leadership on the shoulders of each team member.
The team members assume responsibility for their actions and relationships with others.
They share leadership responsibilities in all aspects of the teams work.
CONFLICT
Conflict is a serious disagreement between two or more people about something that matters to them. It is serious because those involved are unable to accept each others behavior or point of view.
CAUSES OF CONFLICTS IN A TEAM
Breach of trust Unresolved issues Opposing personalities Different values
Stress
Ego
CONFLICT MANAGEMENT STRATEGIES
STRESS
Stress is the wear and tear our minds and bodies experience as we continue to cope with our continually changing environment.
Sources of stress are External Internal
STRESSORS
External
Internal
physical environment social interaction,
Lifestyle choices
Negative self-talk
organizational, major life events
Mind traps
daily hassles
Personality traps
STRESS MANAGEMENT
A-B-C strategy
ABC STRATEGY
A= Awareness
What causes your stress? How do you react?
ABC STRATEGY
B=Balance
There is a fine line between positive and negative stress. How much can you cope with before it becomes negative?
ABC STRATEGY
C=Control
What can you do to help yourself combat the negative effects of stress?