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Abacus Software Commands

This document provides an overview of commands and functions for the Abacus software. It includes mappings for the main keyboard, symbols used, procedures for signing in and out, checking availability and schedules, building passenger name records, and modifying booking details. Shortcut keys are also listed for common booking tasks like displaying, copying, and dividing records.
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© Attribution Non-Commercial (BY-NC)
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Download as DOC, PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
3K views

Abacus Software Commands

This document provides an overview of commands and functions for the Abacus software. It includes mappings for the main keyboard, symbols used, procedures for signing in and out, checking availability and schedules, building passenger name records, and modifying booking details. Shortcut keys are also listed for common booking tasks like displaying, copying, and dividing records.
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Abacus Software Commands

MAIN KEY MAPPING


1
Tab

2 @ Q

3 # W

4 $ E

5 % R

6
Recd T

7
tkt Y

8 TL U

9
Phone I O

0
Sell

Name P {

*
dspy

Back

Cap lock Shift

; : Erase >.

/?

<,

MAIN ABACUS KEY SYMBOLE


SYMBOLS * Name of keys Change key Cross of Lorraine Name key Display sign End item key

SINE IN:
Sine in SI*1234

Pass code

PCC (PESUDO CITY CODE OR USER ID) e.g. Y5Q8

ABACUS1

SINE OUT:
SO* SO To sign out from all working areas To sign out from current working area

AREAS:
Area status

*S* Active area *S


Change area

CHECK LINIATA (OWN TERMINAL)


J (YOUR TERMINAL ADDRESS)

LINIATA OF OWN PCC


PE*Y5Q8 (PCC IS YOUR FOUR LETTER ID E.G Y5Q8)

HOST SYSTEM HELP


F*FOX (Display list of contents) F*5 (choose line number) F*1*1 (Display specific line no # with sub line no #) F*FOX-C (FOX list items beginning with letter C) F*FOX/7T (FOX list items for specific field) F*FOX/DISPLAY/AIR/AVAILABILITY (Specific topic related help) F*FOX/DECODE/ENCODEF* (REDISPLAY LAST FOX PAGE)

HOST REFERENCE DIRECT HOST SYSTEM (DRS PAGES)


Y/AAI/SYS Y/AAI/AIR Y/AAI/PDT Y/MKT/PK1
Y/VEN/TTV

SYSTEM NEWS & UPDATE PARTICIPANT CARRIER AIRLINE PRODUCT INFO AIRLINE CONTACT etc.
PIA RULES &POLICES

Y/CLM/QPK Y/VEN Y/HHL Y/AAI/PDT/P50


HELP DISPLAY BY CODE

PIA PNR CLAIM FORMAT AIRLINE DETAIL HOTEL INDEX PASSIVE SEGMENT DETAIL

F*SWPQFL (SPECIAL SERVICE REQUEST e.g.> WCHR, BSNT)


ENCODING FUNCTION

W/-CCPARIS W/-ALEMIRATES

Show city codes Show the Airline code

W/EQ-BOEING W/-CYKUALALUMPUR W/-ATLHRATLGW HCCC/ENGLAND HCCCA


DECODE FUNCTIONS

Show the aircraft code Nearest airport from specific city Distance b/w two airport in same city Show country code Show states code

W/*MAA (CHENNAI, INDIA) W/*LHR (AIRPORT CODE) W/*IC W/PK*737


CALENDAR FUNCTION

TMAY TMAY/05 T14MAR21 T15MAY-23 T11JAN-26JAN


CALCULATOR

Current mouth Previous mouth Future date (add days) past date (subtract days) Determine no> of days Addition Subtraction Multiply Division Time at moment in Singapore Time difference between cities Time to time deference List of Codes Conversion by currency code Conversion by country name Conversion between countries Extended Weather City Forecast Average monthly Temp for the year Weather help

T123345 T297-167 T615*5 T67/3


TIME

T*SIN TETLHE/NYC TET1100SIN/KHI


CURRENCY CONVERSION

DC*CUR DC*EUR DC*AUSTRIA DCCAD200/USD


WEATHER INFORMATION

WEA/EF*LON WEA/CF*LAX WEA/AV*LAX WEA/HELP


TAX

TXHELP

TX*PAKISTAN

TX*N (N is line number)

SCHEDULE

SKHILHR S23MAYKHILHR S23SEPLHEDXB5P S27DECKHIDXBEK S20NOV LHEDXBEK/ES S* S-1 S2

Current Date Specific Date with Time particular carrier Schedule Change Extended Schedule Display more schedule One day back Schedule Next day

CARRIER AGREEMENT

W/*EK*CX
W/*PKALL

EK with CX airline
PIA with all airline

CITY PAIR AVIALBILITY (CPA) DISPLAY


112MAYKHIDXB 112MAYKHIDXBEK 112MAYKHILHR0900MCT 129JUNKHILHR9A/D 120NOVSINLAX9AHKG040 Basic entry Specific date & with airline Via MCT to LHR in specific time In specific time with direct flight

OPTIONAL QUALIFER
More Availability Next day Last days Change destination Change departure city Return on same day Return after 10 days Return before 5 days

1* 11 upportLists]-->1-2 1FRA 1*DLHE 1R 1R10 1R-5


DIRECT AVAILBILITY

122MAYDXBLHREK 11 1-2 1UA

Next day Last 2 days Carrier

MINIMUM CONNECTION TIME (MCT)


T*CT-LHR/SQBA/ID
TICKETING & BAGGAGE AGREEMENT CHECK

W/*MHALL

VERIFY FLIGHT OPERATION


2PK309 2EK615/29OCT 2NH202/23JUNLHRNRT verify flight operation on current date verify flight operation for a future date

VERIFY FLIGHT INFORMATION


VA*1 VA*1/2
VI*1 for specific itinerary segment no

after initial CPA for selective line no with two line no for Flight NBR and DATE

V*PK723/15AUGLHE
MEAL CODES: DU*/SPM

Meal code

DU*/MLS DU*/CLS

Meal code table Class of service table

TIMATIC
TIM TIRA/NAKHI/EMDXB/DELHR/TRMCT
NA EM Nationality of passenger Embarkation point of passenger

DE TR
OTHER FUNCTION

Destination point of passenger Transit point of passenger

TINEWS TIRULES TIRA TIRH


PAGE MOVEMENT

TIPN NEXT PAGE TIPB PREVIOUS PAGE TIPL LAST PAGE TIPF FIRST PAGE TILCC/PAKISTAN (AVAILABLE AIRPORT CITIES) TIRCC/PK TIRGL (ALL country group names and codes) TIRGL/SCHS Schengen QUIT (COME OUT FROM TIM)

BASIC PASSENGER NAME RECORD (PNR)


MANDATORY FIELDS 1. NAME 2. ITINERAY 3. TICKETING Field 4. PHONE
1. NAME

-ALI/KHAN MR -2ALI/KHAN MR/SHUMAILA MRS -KHAN/AHMED MSTR*C09 -I/BILAL/AHMED MSTR*I09 3INFT/BILAL/AHMED MSTR/16-1.1 To pass message in SSR.
2. SELLING OR ITINERARY

01Y13 (here 1 is seat and 2 is line no) 01Y13K14 (Selection for married segments with different seat codes) 01Y2* (married segment)
REQUEST

01Y2LL
<!--[if !vml]--><!--[if !mso]-->

AirlineReloc <!--[if!mso]--><!--[if !mso&!vml]--> <!--[if !vml]-->PASSIVE SEGMENT <!--[if !vml]--> 0PK305Y19DECLHEKHIGK1*SSTEYR


OPEN SEGMENT

0PKOPENY20DECLHEKHIDS1

OR

01Y1OPEN

ARUNK
/1 (/ is Identifier and 1 is line number after that you pass arunk) during finalizing PNR pas this entry Single person More then one person
3. TICKETING & TIME LIMIT:

7T-A 7T-TK2144400234556N-1.1 7T-TK2144400234445-46N1.1-1.2

7T-TK2144400234567, 465N1-2 in case different serial NBR 7T-TK2144400234567,568-568,570N1-2 Incase conj. Tkt for more than 1 pax.

4. PHONE

90800 11 119

dont use any symbol after contact NBR

OR N*

NM

star move

RCVD
6SADIA ER & IR

RETRIEVAL OF PNR

*-SADIA/AHMED MR *-Y5Q8-SADIA *FFYUYT

DISPLAY ITINERARY
*I *IA *IAB
TIME LIMIT

7TAW20DEC/ 81600/17DEC

Its automatically goes to Que # 9 Can be automatically cancelled at specified date

DISPLAY RECORD
*A

STANDARD PNR:
STEP1
-ALI/KHAN MR-BILAL/KHAN CHD*C09-I/JEYA/KHAN MSTR*I08 7T-A90800 11 119ABACUS6KHAN STEP 2 122JULKHIDXBEK 02V13

STEP 3
ER THEN EXAMPLE IR

1.1ALI/KHAN MR 2.1BILAL/KHAN MSTR*C09 3.I/1JEYA/KHAN MISS*I08 1 EK 605V 22JUL 5 KHIDXB HK2 0545 0645 /DCEK*C4RSBW TKT/TIME LIMIT *1.T-A PHONES 1. ISB0800 11 119ABACUS

PASSENGER DETAIL FIELD EXISTS - USE PD TO DISPLAY TICKET RECORD - NOT PRICED GENERAL FACTS *1.OSI YY CHD 09YRS *2.OSI YY INF 08MTHS RECEIVED FROM - KHAN* Y5Q8.DWX*ASG 0335/14JUN05 MEFAHX H

<!--[if !vml]-->
REMEMBER THE FOLLOWING POINTS:

Dont cancel & rebook again and again if possible make new PNR Try to complete PNR in lesser transaction. Avoid unnecessary selling or fishing. Please refer to the airline policy for reconfirmation and name change. Remove HX segment from the PNR. 5. Your booking will not confirm unless you get the airline Pnr.
1. 2. 3. 4.
SHORT CUT KEYS

*A *I *N

PNR (OPTONAL FIELD) GENERL FACTS FIELD


Other services Information (OSI) 3OSI YY LCTC 0800 111119 ABACUS TRAINING ROOM. 3OSI EK THE PASSENGER IS DEFINITE-1.1 3OSI EK INF TKT NO XXXXXXXXXXXXXX-3.1 3INFT/KHAN/ALI MSTR/16-1.1

SPECIAL SERVICE REQUEST:

DU*/SPM
3MOML-0

Meal for all PSGRS on all segments

View of meal codes

3WCHR-2.1 3VGML2-3.1 3KSML1, 3-1.1 35. HK F*SWPQFL

Wheel chair for PAX NBR 2 Meal for PAX NBR 3 and line no 1 Meal for PAX 1 on SEG 1 & 3 Update status codes to HK. SSR field codes

OTHER INFORMATION
3OTHS/EK EXTRA BLANKET FOR PAX NO 2

REMARKS FIELD
5 PNR MADE BY ON CHEQUE

PASSPORT INFORMATION
3DOCS1/P/PK/AB456379/PK/24SEP1977/M/20FEB2009/ALI/KHAN-1.1

VISA INFORMATION
3DOCO/PK/V/123456/PK/16NOV05/USA-1.1

VISA INFORMATION FOR INFANT


3DOCO/PK/V/123456/PK/16NOV05/USA/I-1.1

RESIDENT INFORMATION
3DOCA1/D/US/82 MAIN ST/ NEWYORK/NY/9999-1.1 3DOCA1/D/US/82 MAIN ST/ NEWYORK/NY/I9999-1.1

RESIDENT INFORMATION
3DOCA1/R/PK/40 STREET F-7/2/ISLAMABAD/PK/9999-1.1 3DOCA1/R/PK/40 STREET F-7/2/ISLAMABAD/PK/I9999-1.1

Y/AAI/PDT/P60-61 Y/VEN/TTV/P18 F*VCVMWK

(Passport format for other carriers) (Passport port format for PIA) Which Airline accept above format

SEAT MAP DISPLAY


4G*SQ2Y1JUNSINSFO 4G1* 4G1/19A-1.1 4GA/3A-2.1 General Seat Map Seat map display in PNR Select seat from map Seat assign for all segment

4G1, 3/14A15A-1.1, 1.3

Multiple SEG & Seat on different row

Y/AAI/PRS

MAP MOVEMENT
MD MU MB MT MOVES DOWN MOVES UP MOVE BOTTOM MOVE TOP

GENERAL SEAT RESERVATION


4GA/NA-1.1 4GXALL 4GXEK 4G1HK Non-Smoking Seat For all SEG Cancel all seat Cancel specific carrier Updates status converts KK TO HK

FREQUENT FLYER (FF) NUMBER


PT* PT*BA FFBAXXXXXXX-1.1 *FF DISPLAY ALL CARRIER WITH FF AGREEMENT SPECIFIC CARRIER FOR ALL SEGMENTS DISPLAY DETAIL OF FF FILED

E-MAIL ADDRESS FIELD


NOTE: UNDERSCORE _ IS CONSIDER ==TWO TIME EQUAL SIGN (SHIFT + NAME KEY 2 TIMES)

[email protected] *PE
6HASAN

EM

End of Mail

MODIFICATION IN PNR
CHANGE NAME (ONLY SECOND NAME)

-1.1MALIK MR

ITINERARY AND SEGMENT


SELECTIVE SEGMENT CENCELL

1. X1 2. X3 3. X1/3

<!--[if !vml]-><!--[if !mso]--> X10025NOV X1-20025NOV <!--[if!mso]--><!--[if !mso&!vml]--> <!--[if ! vml]-->CHANGE OF CLASS:
WC1Y WC1J/2F WCAY FOR 1 SEGMENT TO Y CLASS FOR MORE THEN 1 SEGMENT FOR ALL SEGMENTS
(Before INCREASE IN PARTY , 3S2 , 3S1-4 , 3S1-4/6

1st end transaction) FOR SPECIFIC SEGMENT FOR RANGE OF SEGMENT SPECIFIC AND RANGE OF SEGMENT

CHANGE SEGMENT STATUS:


.3HK
.2/4/5HK

.3-5HK

RECONFIRM SEGMENT
.1RR

CHANGE TICKETING FIELD


7T *T
PHONE FIELD

Display o change ticket No Display ticketing field, date issued voids

92 92, 4 *P9

CHANGE TIME LIMIT FIELD


7TAW10DEC/ to change time limit in PNR

CHANGE OR DELETION IN OSI/ OTHS/ REMARKS/ PASSPORT & SEAT FIELDS


32XX XXXXXXX XXXXX 32,4,6
31-3

Change or delete 3 field Delete selective OSI/SSR items


Delete range to OSI/SSR items

CHANGE OR DELETION IN FREQUENT FLYER (FF) NUMBER


FF1EKXXXXXXX-1.1 FF2 MODIFICATION DELETE FF FIELD

MODIFICATION IN E-MAIL ADDRESS


[email protected] PE1 OR PE1, 3

DISPLAY HISTORY OF PNR


*H

COPY PNR
IC ICAN ignore and copy PNR Copt PNR with PAX name

FLIGHT LOAD
LCUA806/07DECSINHKG LHJL407/05JULNRTFRA LXCX289/10JANHKG LWPK309T22JUNISBKHI/HL HK Status All Status HL, RR, DS Cancelled Status Wait list Status

LOAD PLACE IN SPECIFIC QUEUE


LHSQ320Y12OCTSINLHR-QP/200

DIVIDE PNR
STEP 1:
D1.1 D1*3 D1.2-2.1 SPECIFIC OR ONE PAX DIVIDE MULTIPLE NAME FIELDS RANGE OF PAX

STEP 2
6ALI

STEP 3:
F ER FILE YOUR PNR

F*FOX/PNR/DIVIDE

CREDIT CARD
DU*/CCD CK*AX12345544/1200/PKR5000/EK

QUEUES
MSGS QUEUES TOTAL PNR QUEUES
QC/ SHOW ALL QUEUES

A TO Z 511

Q/18 QXI QR

SPECIFIC QUE NBR EXIT FROM QUE PNR REMOVE FROM QUE

QUE PLACEMENT
QP/119/11 QN* Place your PNR in specific Que NBR Display assign QUE name

QUE MASSAGE
5 HELLOS ITS TEST MASG 5 PLZ TAKE NECESSARY ACTION ON THE PNR QP/Y5Q8
ASSIGN NAME TO QUES

QN/200/A-HAROON QN/200/DELETE QC/PLACEMENT

200 IS QUE NBR & HAROON ASSIGNED NAME DELETE QUE DISPLAY QUE BY NAME

QJ/60/11

ABACUS NEW PRICING SYSTEM Training for Agents


<!--[if !supportLists]-->1.1 About Fares

Abacus Fares is an integrated display by both Published and Private Fare (PIA) providing point to point fares with the following features: <!--[if !supportLists]--> <!--[if !supportLists]--> <!--[if !supportLists]--> <!--[if !supportLists]--> Fare Quote:SINGLE CARRIER FQKHIDXB15DEC-EK FOR ALL CARRIERS FQKHIDXB10DEC FOR MULTIPLE CARRIERS FQKHILON29DEC-EK-EY WITH RETURN DATE FQKHIDXB10DEC-EK#R20MAR CHILD DISCOUNT CODE FQKHIBAH22DEC-GF,C INFANT DISCOUNT CODE FQKHILON22DEC-EK,I ADULT/CHILD AND INFANT FQKHILON10DEC-PK,ACI GROUP FARES FQKHIBKK29DECGRP-TG HISTORICAL FARS FQ16SEP06KHILON30SEP06-EK INCLUSION CODES FQKHIKHI22JANCTRW-TG SEAMAN FARE FQKHIBOM10DECSEA-YY#SGR SPECIFIC CLASS FQKHISIN22DEC-EK#BQ ALTERNATE CURRENCY FQKHIBKK10DEC-EK/THB SPECIFY NUC FQKHILON15DEC-EK/NUC REDISPLAY FARE FQ* RULE DISPLAY RD2 RULE MENU DISPLAY RD3*M INFO FROM MENU RD3*10/21 LONG RULE COMMAND RDKHIDXB20MAYVE4MPK1-EK RE-DISPLAY MENU RD* ROUTING INFORMATION RD2*RTG BOOKING CODE RBD RB1 PNR PRICING:PNR Pricing, also know as itinerary pricing, allows you to price and itinerary and store in a PNR. There are two primary functions in PNR pricing. WP WPA PRICE FOR LOWEST FARE PRICE FOR ALL APPLICABLE FARES A comparison of published and private fares A maximum of 650 applicable fares Single carrier fare display Multiple carriers fare display

PNR PRICING WP MATCH:PNR pricing request is allowed on completed or incomplete PNR. It is allowed on itineraries up to 24 segments, including surface segments up to 99 passengers. Step 1 PRICE FOR LOWEST FARE WITH WPAEK (VALIDITING CARRIER) Step 2 VIEW FARE CALCULATION DESCRIPTION WPDF(OPT) Step 3 ACCEPT FARE WTFR Step 4 Ends TRANSACTION ER

PNR PRICING WPA MATCH :The command WPA allows you to price and request for multiple fare combination. The system will return up to maximum of 12 matched fares options for each passenger type. Step 1 PRICE FOR APPLIABLE FARE WITH WPA#AEK VALIDITING CARRIER Step 2 SELET AND VIEW FARE CALCULATION WP1 Step 3 ACCEPT AND STOR FARE WTFR Step 4 End TRANSACTION ER PNR PRICING WP OR WPA EXCLUDE PASSENGER TYPE MAPPING Passenger Type Mapping function provides you the capability to search for true lowest fare in the system. This means that system will search for fares based on the passenger type as defined in the PNR and in addition, it will compare fares for the mapped passenger types to display lowest fare. However if you wish to search without the mapping function, you have the flexibility to exclude it from the pricing function. This option can be used with WP and WPA command. Entry WPAPK#XO

COMMAND PRICING ( WPQ ):Command pricing allows you to search for fares that do not conform to specific rule conditions. Entry WPAEK#QLEE4MPK1

TICKET FARE RECORD:A Maximum of 7 TFRs may be created in a PNR. The TFR and Ticketing fax line in the PNR can be flagged as one or a combination of the following: <!--[if !supportLists]-->1. <!--[if !supportLists]-->2. <!--[if !supportLists]-->3. <!--[if !supportLists]-->4. Auto Priced Manual Priced Rate Desk Priced Awaiting Re pricing

MODIFY TICKET FARE RECORD:ACCEPT FARE WTFR ACCEPT FARE LINE NO WTFR2 ACCEPT AND MODIFY BAGGAGE WTFR#BA*30K ACCEPT AND MODIFY VALIDITY WTFR#V2*22DEC21JUN BAGGAGE AND VALIDITY WTFR#BA1*25K#V2*22JAN21JUL DISPLAY TFR **W DELET ALL TFR W#D DELET SPECIFC TFR W#D3

BARGAIN FINDER :Bargain Finder allows the user to search for lower fares for an existing itinerary by checking for alternate booking possibilities. Bargain Finder may be performed on a PNR itinerary with a maximum of 16 segments and maximum of 8 fares components.

There are three types of Bargain Finder options: . WPNC . WPNCS . WPNCB TICKETING:Direct Ticketing BASIC ENTRY W#AEK#KP9#FCASH#ER SPECIFIC NAME W#APK#KP7#FINV#N1.1#ER SPECIFIC SEGMENT W#APK#KP5#FCASH#S1#ER TFR Ticketing:BASIC ENTRY SPECIFIC PAX AUDIT TRAIL:SAME DATE SPECIFIC DATE DQB* FOR BSP DQB*23DEC FOR BSP W#T#AEK#KP9#FCASH#ER W#T1N1#APK#KP9#FCASH#ER Will price Nice and cheap Will Price Nice cheap and Search Will Price Nice Cheap and Rebooked

For PK TAT TICKETING. SAME DATE SPECIFIC DATE DQB*#TAT DQB*23DEC#TAT

PRINTER DESIGNATION
To designate Ticket PTR W*1K<PTR ADD>
To undesignated Ticket PTR

W*NO

LOADING TICKET STOCK

Check digit (starting from 0-6) for system display auto check digit, (22687621) tock control number.
<!--[if !vml]--><!--[if !mso]--> C is the check digit <!--[if!mso]--><!--[if !mso&!vml]--> <!--[if !vml]-->W/TATKT2422687621 <!--[if !vml]-->

Check digit (0-6) (C) DN<PTR ADD>/2422687621C/200 NOTE: Always use 2 instead to 0 of SCN NBR when loading the stock
For display TKT stock and printer address

DN*PTR

TICKETING METHEDOLGY (international)


Auto pricing
<!--[if !supportLists]-->1. <!--[if !supportLists]-->2. <!--[if !supportLists]-->3. <!--[if !supportLists]-->4.

WPPNEG FOR ADULT WPPCNE FOR CHILD WPPNEG/INEN1/2 (ADULT WITH INFANT) WPPNEGS1/2 (SELECT SPECIFIC SEG FOR TKT)

Domestic Pricing

WP WPS1/S2 WPTE-UE/YQ

(IN DOMESTIC) (SECIFIC TAX EXEMPT)

Save & Delete Fare


WS WD

SAVE PRICING DELETE RATE DESK PRICING

TKT ISSUANCE IN AUTO FARES (domestic tkt)


Ticketing entry. WAPKBA*20KFCASHKP5ED2/PK*EFRETH
Specific tax exempt for diplomat WAPKFCKKP5BA*20KTE-YQ/SPED2/PK*EPRTHY

Segment select in ticketing entry: WAPKFCKBA*20KKP5S2-3ER

NEGO TICKETING
ADULT: WAPKFCASHKP9BA*02PPNEGN1.1ER CHILD: WAPKFCASHKP9PCNEBA*02PN2.1ER INFANT: WAPKFCASHKP9PNEG/INFBA*02PN1/2ER NET 2E (9% COMMISSION)
WT1N1APKFCASHNET/50000KPN9ER

PHASE IV PRICING
1. CREAT TFR WC (SINGLE PAX) WCS1/4/6 (SEGMENT SELECT) 1. CREAT TFR (Traveler fare record) WCPADT/CNN/INF Note: always use CNN for child, INF for infant otherwise system will show error

ISUSSANCE OF TICKETS (PHASE IV)


PAX 1 ADT WT1N1.1APKKP9FCASHED/NENT PAX 2 CHILD WT2N2.1APKKP9FCASHERED/NENT PAX 3 INFANT WT3N3.1APKKP9FCASHERED/NENT
TICKECT VOID

*T WV2 WV2

for ticket information display 2 line no for void TKT for void TKT number on line 2

VOID TICKET FROM STOCK CONTROL NBR

W/TATKT24221653789 ATCX/24221653789C/1 ATCX/242216537890/1

FOR CHECK DIGIT (C) CHECK DIGIT (1) ONE TKT NO FOR VOID TKT NO

DAILY AUDIT DATA


DQB*TAT DQB*02DECTAT DQB*02DEC04/R148TAT *PAC FOR CURRENT DAY FOR SPECIFIC DATE (Previous month details) AFTER PNR DISPLAY

PRINTER RELEASE
RL/<PTR ADDRESS>STATUS RL/<PTR ADDRESS>HOLD RL/<PTR ADDRES> ENTER TO RELEASE RL/<PTR ADDRESS>CLEAR
PK PRINTER TROUBLESHOOTING

OFEP agent should be on before starting ticketing. <!--[if !supportLists]-->2 OADP printer should be on after running the OFEP. Make sure printer icon on task bar is green in color. <!--[if !supportLists]-->4 If ticket struck Close OFEP & OADP and reopen it and release the ticket by using above entries.
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