RTO # 2875 CRICOS # 01854A

FAX: 07-5576-6398

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AGENT Use Company Name . Enrol Date / / .

Massage Schools of Queensland

International Student

Enrolment Form
Student No:

(Please complete both sides)

Surname ... Given Names .... Address in Australia .. ..Post Code..... Date of Birth .. Email Address ........................................................................... Phone Home .... Mobile ... Sex [ Male / Female ] Nationality .. Passport No ..... Expiry Date .... Visa Type; Working Holiday Tourist Other ( )

Current Visa No . Expiry Date ..

Please complete - Emergency Contact Details (address in your home country): Name ... Relationship Address Post Code ... Phone Home .... Mobile .

COURSE FEES VOCATIONAL COURSES Certificate IV in Massage Therapy Practice Certificate IV in Aromatherapy SHORT COURSES (No Enrolment fee) Relaxation Massage Aromatherapy Reflexology Shiatsu Other ( Intensive Massage Course Aroma & Massage Healing Course Introduce to Massage PAYMENT PLAN PAY ONCE ) 1 week 2 weeks 2 days
Study Week

(Australian Dollar) 2012 Start Date (please circle)

30 JAN 14 MAY 14 MAY 3 SEP 3 SEP

FULL Fee $6,100 $7,300

Course Fee

Deposit $1,900 $1,900 Material $20 $20 $20 $20

16 weeks 16 weeks
Study Week

2012 Start Date (please circle) JAN MAY JUN MAR APR JUN JUL SEP OCT OCT NOV

4 weeks 4 weeks 4 weeks 4 weeks

$650 $850 $750 $750

$980 $1,890 $250

Please Note Massage Schools of Queensland reserves the right to change without prior notice Deposit is included in FULL Fee FULL Fee includes Enrolment Fee: A$200 & Material Fee: A$200 Enrolment & Material Fee are Non-refundable

.NEED PAYMENT PLAN

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Massage Schools of Queensland

CODE OF PRACTICE
1. Educational Standards Massage Schools of Queensland will provide the highest standards of services. This means that the trainers conducting our courses have appropriate qualifications, experience and ability to satisfy recognised professional industry performance standards. We will provide a suitable learning environment, using modern facilities and equipment, and will provide high quality courses using proven training methods and the most up-to-date information based on current research. Continuous feedback is obtained from students to ensure that we are meeting their needs. Training methods are reviewed continuously to maintain improvement. Support services are available in the form of tutorial assistance and telephone advice throughout any course to enable participants to overcome any problems encountered. 2. Information Available Prior to the commencement of any course, applicants will receive details of all information relevant to the course. Student must read the Student Handbook which outlines the refund policy, assessment procedures, certification to be provided for completion or partial completion of the course, details of competencies to be achieved by trainees, , arrangements for the recognition of prior learning, complaint or appeals procedure, facilities and equipment, and support services available to applicants.

3. 4.

Training and Assessment methods All subjects are taught in class with theory and practical experience. Each massage / treatment class includes hands on massage. Assessments are conducted at the end of each subject. These may be a theory test, a practical test or some assignment work. A thesis is part of all Diploma level courses. Refund Policy Applicants must advise Massage Schools of Queensland in writing of their intention to withdraw from a course. Massage Schools of Queensland agrees to refund all prepaid course fees without deduction within two weeks where Massage Schools of Queensland cancels the course or the commencement of the course is postponed for more than four weeks, and alternative courses do not suit the applicant. Massage Schools of Queensland agrees to a full refund within four weeks all fees paid where the student produces evidence where the application made by the student for a visa was rejected by the Australian Department of Immigration and Citizenship (DIAC). For written cancellation received three (3) or more weeks prior to commencement of a course, a full refund of fees less $200 Enrolment Fee and $200 Materials Fee for vocational course and less $150 for short courses will be made. For cancellation less than three (3) weeks prior to commencement of a course, fees are non-refundable. For cancellation after commencement of a course, fees are non-refundable. Where the students enrolment is terminated due to non attendance, non payment of fees and/or non compliance with the schools code of policies, course fees paid is not refundable. Complaint s Complaints are welcomed as a means of ensuring that we overcome problems encountered by clients, and provide an opportunity to improve the operation and delivery of our training programs. Where a participant has an academic complaint or concern, they should contact their teacher in the first instance, and then fill out a complaint form (available at reception), which is forwarded to the Principal. A meeting will then be arranged. Complaints about fellow participants should be referred to the teacher or Class Captain in the same way, and a meeting with the Principal and student will be arranged to address the problem through a mediation process. In the event of a complaint against the organisation, staff or fellow student involving a breach of civil law, the participant should contact the Principal immediately. If it is not resolved, then it should be referred to the appropriate Government Agency. An independent third party for handling student complaints will be made available to students if requested or if Massage Schools of Queensland deems it necessary to do so. Students may nominate a person of their choosing to accompany or represent them in any complaint process. Our complaint resolution process does not circumscribe the students right to pursue other legal remedies. Massage Schools of Queensland will act upon any complaint found to be substantiated Appeals Procedure Participants can appeal against a result for any subject or course within ninety (90) days of the issue of results. Results will be reviewed and notification given of the outcome within fourteen (14) days of appeal. Participants should be aware that our registration as a training provider is dependent on providing quality training services, having appropriate resources and maintaining assessment procedures, which meet the standards established by Australian Quality Training Framework. We maintain the highest ethical standards in marketing, advertising, administration and delivery of courses. We take great pride in our reputation and assure our clients of our commitment to these standards. In the event of an appeal, the participant should contact their teacher and request to fill out a complaint form which is then forwarded to the Principal. If it the appeal not resolved, it will go before an independent panel so that the student can address his/her issue. A written response to the Appeal will be given to the Student within 14 days. Student Conduct & Discipline Students are required to observe any lawful direction given by a staff member in order to ensure the safety of individuals and the orderly conduct of learning programs delivered by Massage Schools of Queensland. Students must maintain a high standard of behaviour within the premises of Massage Schools of Queensland and must not indulge in any acts, which may result in damage to property or unduly interfere with the comfort or convenience of any person lawfully entitled to be within the premises of Massage Schools of Queensland. Appropriate action will be taken by the Principle of Massage Schools of Queensland should this be deemed appropriate, and an appeals process will be available to students upon any decision taken by the Principal/Director.

5. 6.

7.

RHONA MCKAY HEAD OF SCHOOL

APPLICANT NAME: APPLICANT SIGNATURE:

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