20091113
20091113
20091113
Contents
Session 1 : Introduction
Short video about Nautilus Hyosung NHSSP (Nautilus Hyosung Service School Program) Overall T i i S h d l f D lt S t O ll Training Schedule for Delta Systems Main Purpose of this Training Terminologies Tool & Jig List necessary for this Training
1. Introduction
1) Short video about Nautilus Hyosung
1. Introduction
2) NHSSP (Nautilus Hyosung Service School Program)
Level Audience Sales
NHSSP 100
Custodian
NHSSP 200
Field Technician
Software Engineer
Repair Engineer
Prerequisite Code
Certified person with N Application developer HSSPS 300 or 350 2nd Line Technician with more than Depot engineers with with less than 5 years 2 years more than 5 years NHSSP 300 NHSSP 400 Software School Program 25hrs US$900/trainee Tr NHSSP 500 Depot Repair School Program 45hrs US$2,500/trainee Tr, Depot Mt
L1
Sales Service School Basic 1st Line Maintenanc Basic 2nd Line MainteProgram e School Program nance School Program 4hrs US$150/trainee Tr 12hrs US$450/trainee Tr, Op 27hrs US$900/trainee Tr, In, Op, Mt
Certified person with N Custodian or 1st line Tech HSSPS 300 nician with more than 2nd Line Technician wi 3 years th more than 5 years NHSSP 250 N/A NHSSP 350 N/A N/A
L2
Advanced 2nd Line Mai Advanced 1st Line Mainten ntenance School Progr ance School Program am 27hrs US$900/trainee Tr, Tr Op 45hrs US$1,500/trainee Tr, In, Op, Tr In Op Mt
1. Introduction
3) Overall Training Schedule for Delta Systems.
Time/ Date Training Machine AM 08:30 AM 09:00 Setting up training Room AM 10:00 Checking ATM machines (MX 5600, MX 7600, NH-1800CE) AM 10:30 AM 09:30 Arriving at Training Room 1st Class Day 9 Nov, 2009 2nd Class Day 10 Nov, 2009 MX 5600, MX 7600 (Without BNA) Arriving at Training Room Arriving at Training Room 3rd Class Day 11 Nov, 2009 4th Class Day 12 Nov, 2009 MX 7600 (BNA) Arriving at Training Room 5th Class Day 13 Nov, 2009 MX 7600 (BNA), NH-1800XP Arriving at Training Room 6th Class Day 14 Nov, 2009 NH-1800XP Arriving at Training Room Receipt Printer Class - Mechanism Review - Di Diagnostic & T bl h ti ti Troubleshooting
AM 11:00 AM 11:30 AM 12:00 PM 12:30 PM 1:00 PM 1:30 PM 2:00 PM 2:30 PM 3:00 3 00 PM 3:30 PM 4:00 PM 4:30 PM 5:00 Question & Answer Back to the Hotel Mechanism Review Class on Cash Dispenser (G-CDU) - Body Module - Feed Module - Cash Cassette - Reject Bin Lunch & Tea Major check points at ATM installation Introd ction to MX 5600/7600 Introduction ATM
Receipt Printer Class Mechanism Review on BNA Diagnostic and Troubleshooting - Mechanism Review : Overview Disassembly and Assembly Class on BNA : Practice course System Part Class - Disassembly & Assembly - Basic Specification & Class on Cash Dispenser - Clearing notes Jams - Diagnostic & Troubleshooting - CE, Power Supply, EPP, Features - Sensor Replacement - Cleaning, Oiling, Adjustment LCD, Soft key - Major Functional Explanation - Sub Assembly Replacement - Major check point - Diagnostic & Troubleshooting (Bundle Acceptor, Bill - Electromagnetic (Motor, - Common occurred issue Checker, Escrow Module, Clutch, Solenoid) - How to use depot level Reject Box, Retract Box, Card Reader Class Replacement diagnostic program (TM) Cash Cassette) - Cash Cassette - Gigantic and Handling of field - Sensor and electro-magnetic - Feed module issue each module Discussion with technical components Specifications and Review support for Delta System Class on System Part - Maintenance Escalation - Technical Contact point - RMA, Spare part Procedure - Current Issue Lunch & Tea Lunch & Tea Lunch & Tea Lunch & Tea
Disassembly & Assembly Class Introduction to NH-1800XP on BNA : Practice course Diagnostic & Troubleshooting Diagnostic & Troubleshooting Operating Practice - Replacement of Sensor Class on Cash Dispenser - Power Supply - Installation (S/W, H/W) - Replacement of Six SubEPP, - Error code - EPP Function key How to operate OP f function i -H Assembly - Abnormal test - Control Electronics. (Bundle Acceptor, Bill - Major check point - LCD Cash Dispenser (CDU-M) Checker, Escrow Module, - Common occurred issue - Panel Control Board - Mechanism Review Reject Box, Retract Box, - Major check point Cash Cassette) - Common occurred issue Question & Answer Back to the Hotel Question & Answer Back to the Hotel Question & Answer Back to the Hotel Question & Answer Back to the Hotel
1. Introduction
4) Main Purpose of this Training
To have good relationship between Delta Systems and Nautilus Hyosung To properly Install, Operate, Maintain Hyosung ATM machines at customers site To implement Quick Diagnostics and Proper Troubleshooting for yourselves without delay when a problem will happen at Hyosung ATM machines - Fully understanding about Hyosung ATMs Structure, Mechanism, Design Concept, Driving Principle To Report Error and Problem Situations exactly with Several kinds of Evidence to Hyosung in case you cant recover or work out a problem can t - Whats the Evidence ? (That is EJ file, Log data, Error code, Picture, Detail Descriptions) T be a M To b Messenger or a N New T i Trainer regarding Hyosung ATM machines. di H hi - Please Make you Spread this Knowledge and Information to your coworkers
1. Introduction
5) Terminologies
CE : Control Electronics MCU : Magnetic Card Reader Unit M ti C d R d U it SPR : Slip Printer (=Receipt Printer) JPR : Journal Printer CDU : Cash Dispenser Unit P/S : Power Supply IDC : Identification Card Device PTR : Printer (mainly Receipt Printer) EPP : Encryption PIN Pad PNC : Panel Control Board VFD : Vacuum Fluorescent Display V Fl t Di l B/D : Control Board T/S : Touch Screen AP : Application Program SP : Service Provider EP : Elementary Program (=Firmware) EDUP : Envelope Depository Unit with Printer TM : Test Module (Depot Level Diagnostic Program)
OPL : Operation Panel and Handling Screen for Customer SPL : Service Panel and Handling Screen for Operator (=Enhanced Rear Operator Panel) SIU : Sensor and Indications Unit TTU : Text Terminal Unit (OPL or SPL) CAM : Camera Unit ADA : The Americans with Disabilities Act EMV : Europay, Mastercard, Visa VDM : Vendor Dependent Mode
1. Introduction
6) Tool & Jig List necessary for this Training
Tools for Disassembly and Assembly - General tools : Screwdriver (No 1,2 Crosshead (+) tip, Straight(-) tip, micro (+,-)) E-ring Inserter tools (for 2mm, 3mm, 4mm, 5mm, 6mm), Multi-meter Spring tool, Nipper, Needle nose pliers, Tension gauge, Ruler Blower, hand lighter Blower hand-lighter - Special tools : Ellipse head screwdriver (NH P/N : 8170000004) Jigs for Adjustment -G Gate solenoid adjustment jig (3mm, NH P/N : 4600000424) ( / ) - Shutter solenoid adjustment jig (9mm, NH P/N : 460000423) Etc Etc. - Laptop PC - USB cable - Locktite 242 or compatible compound - Oil and G d Grease Shin-Etsu Silicones G501 (white) or compatible for mold to mold For more information, refer to http://www.silicone.jp/e/products/type/grease/index.shtml Shell Vitrea Oil 100 or compatible for idle pulleys Shell Alvania grease EP #1 (brown) or compatible for spring hooks, metal to metal
Technical Support Center
Contents
Session 2 : MX 5600 ATM System Overview
External Appearance Dimension for Appearance Installation Condition and Space Summary of Specifications Block Diagram Cable Diagram
Customer Display 15.1 TFT LCD Card Reader with flicker Indicator Encryption PIN Pad
All of dimensions in this MX 5600 ATM are complied with ADA (The Americans with Disabilities Act) regulation for access and height. Technical Support Center
Ground (earth) Condition : < 5.0V or < 2.0 (using Earth Resistance Meter)
Note Avoid locations where LCD screen is directly exposed to sun light Avoid locations where strong static electricity can occur. Avoid placing the product next to equipment that produce electromagnetic waves. The floor must allow easy wheelchair access from the front or the side. Space required for servicing th machine should b considered b f S i df i i the hi h ld be id d before i t ll ti installation. Avoid multi-outlet shared with any other electronic devices
2,500 Transaction/Roll
Safety
Additional function
Camera 2(optional) Wheel (Only for Sample) ( y p ) Optional Optional With Heater operation -
AMP P
Sound
LAN (TCP/IP)
TG PC Supplement
(4) 3305000024
HDD
(4) 3305000024
ECS G31T-M2
BIOS USB 1.1
ODD FDD
USB 4Port (On-Board) LAN CARD (On-Board) VGA (On-Board) RESET,P_ON RESET P ON
AMP B/D SOUND COM 1 COM 2 4Ports Serial Card(COM3-6) USB 1-4 ( (On-Board) )
(2) 3208000042
ATXP(+12V)
(1) 3208000040
USB 5-8
( ) (3) 3208000043 TG PC Supplement pp
CE PWR (Interface)
RESET,P_ON (Interface)
FAN
Se erial Expansion
4Ports Serial Card(COM3-6) USB 1 USB 2 USB 3 USB 4 USB 5 USB 6 USB 7 USB 8 LAN VGA
(17) 3266001455
(18) 3305000026 (19) 3305000013 (22)3305000033 (27) 3305000081 (20) 3305000022 (21) 3305000065
CE SPR JPR CDU PNC EPP VFD OPL LCD (50) 3266001519 SYS FAN HUB MCU PNC I/F
(57) 3281000013 (54) 33251701 (23) 3325000014 (54) 33251701 (51) 3266001520
(49) 3266001540 (44) 3266001514 (47) 3266001517 (43) 3266001513 (40) 3266001510
BATTERY
AC
(6) 3305000027
J7
J17
(50)3266001519
AD B/D
(7) 3305000018 J1 J5 (25) 33282002
PWR CTRL
( ) (47) 3266001517 (14) 3266000214 Mode SW(Interface)(36) 3266001506 (37) 3266001507 CN 12 CN 3 (33) 3266001503 CN 2 CN 11
CN 10 CN 1
CN 6
VFD
CN 2
(31) 3266001501
COM 6
(34) 3266001504
PNC
CN 9 CN 5 CN 21 CN 4 CN 20
HOST LED
(38) 3266001508
CN 18
P/S(OPL)
AD B/D
(50)3266001519
Contents
Session 3 : MX 7600FFL ATM System Overview
External Appearance Dimension for Appearance Installation Condition and Space Summary of Specifications Block Diagram Cable Diagram
Envelope stacking place Dip type Card Reader Keyhole for front panel
All of dimensions in this MX 7600FFL are complied with ADA (The Americans with Disabilities Act) p ( ) regulation for access and height.
Note : All the unit in the dimension is millimeter and ( ) is inch scale.
Ground (earth) Condition : < 5.0V or < 2.0 (using Earth Resistance Meter) Installation Voltage Condition : 88 ~ 264V Power Frequency Condition: 47~63 Hz
Note Avoid locations where LCD screen is directly exposed to sun light Avoid locations where strong static electricity can occur. Avoid placing the product next to equipment that produce electromagnetic waves. The floor must allow easy wheelchair access from the front or the side. Space required for servicing the machine should be considered before installation. Avoid multi-outlet shared with any other electronic devices
Control Electronics
Envelope Depository
Power Supply S l
: 50/60Hz
Cencon Lock
y Safety
Additional function
Camera 2(optional) Wheel (Only for Sample) Optional Optional With Heater operation -
LAN (TCP/IP) CAMERA Reserved SPR CDU USB #1 USB #2 USB #3 USB #4
PCI SLOT
K/B
USB COM 1 (On-board) COM 2 Power-ON RESET USB Port(5 6) Port(5~6) F-Panel
2. Device Interface
Serial E Expansio on
(11) 3266001456
PNC Reserved
(12) 3266001468
MCU Reserved
SOUND
(26) 3266001465
LAN VGA
(13)32077708 (36)33282502
CE
AC
FILTER
(18 ) 3266001458
PNC
MAIN POWER
(20) 3266001460
CDU EDU-P
(21) 3266001461
(22) 3266001462
(23) 3266001463
(38) 3266001475
CAMERA 1
(37) 3266001474 (27) 3266001466
4. Front Panel
SPEAKER
PWR CTRL CN 6
CE
(26) 3266001465
ADA
GPNC CN14
(31) 3266001470 (33) 3266001471
(19) 3266001459
VFD
CN 2
CN 12 CN 3
CN 11
CN 10 CN 1
(44) 3266001478
P_ON(Relay)
(45) 3266001479 (47) 3266001481 (48) 3266001482 (50) 3240000001
(43) 3266001477
CN 2
CN 19
PNC
CN 9 CN 5 CN 21 CN 4 CN 20 CN 25
Relay
Door Sensor
(35) 3266001473
CN 18 CN 15
Power Supply
(18) 3266001458 (29) 3266001469 (42) 3266001476
(36) 33282502
AD B/D
VGA(IN) J8
(38) 3266001475
(12) 3266001468
P/S
AD B/D Power Supply Inverter 15.1LCD
(39) 3305000018 (INVERTER) (40) 3305000027 (LVDS) (41) 3305000009 (OSD)
(28) 3266001467
J13 J7
Contents
Session 4 : System Devices
Liquid Crystal Display Monitor (LCD) Panel Control Board (PNC) Encryption PIN Pad (EPP) Control Electronics (CE) Power Supply P S l
Inverter
3) Troubleshooting
Jumper Settings
Jumper CLR_CMOS1 CLR CMOS1 Type 3-pin 3 pin Description Clear CMOS Setting (default) 1-2: NORMAL, 2-3: CLEAR CMOS Before clearing the CMOS CMOS, make sure to turn off the system.
ODD (E: Drive) HDD2 (D: Drive), Bottom HDD1 (C: Drive), Top
Front Panel Header
R_Audio
COM2
F_USB1
R_USB1
(2) Black Screen In case of NO BEEP sound on Booting : Power On by compulsion, CMOS Clear, Battery Off-On
JP3 1-2 (default)* Short 2-3 for 10 sec Description Keep CMOS Setup (Normal Operation) Clear CMOS Setup Reset Interface No (default) Short 9-11 within 1 sec Description Normal Operation Turn power on by compulsion
In case of BEEP sound on Booting : Check if the CPU Fan cooler is properly working or not. Backlight of LCD, Inverter board Technical Support Center
AD Board Inverter
-Connector Interface CN1(6Pin) : Lift Function Key CN2(6Pin) : Right Function Key CN3(26Pin) : Flicker (CDU, SPR, MCU, BCR) Safe Door sensor CN6 CN4(4Pin) : +12V, +5V Power Output (Not used) CN5(4Pin) 24V Power I CN (4Pi ) : +24V P Input CN6, CN7(10Pin) : Touch Screen (Not used) CN8(3Pin) : Power Output (BCR) CN16 CN9(2Pin) : Mode Switch (Supervisor/Normal) CN10(6Pin) : PNC CE Communication ( ) CN19 CN11(8Pin) : Power Control CN12(3Pin) : Stand-by On/Off Switch (Not used) CN13(3Pin) : NVRAM clear (Not used) CN2 CN14(4Pin) : ADA Detect Sense (Not used) CN15(6Pin) : Rear Status LED Indicator CN13 CN16(2Pin) : ON USE LED (Not used) CN17(2Pin) : +24V FAN Control (Not used) CN18(6Pin) : Com LED Indicator (Not used) CN19(2Pin) : Reset Switch CN20(4Pin) 12V 5V Power O t t (EPP) CN20(4Pi ) : +12V, +5V P Output CN3 CN21(4Pin) : +24V, +5V Power Output (VFD) CN22(6Pin) : Reserved Relay (Not used) CN25(10Pin) : Seismic/Heat Sensor
CN17
CN21
CN1
CN25
CN10
CN11 CN12
BACK BRKT2 (STEEL) BACK BRKT1 METAL (STEEL) SCAN B/D FRONT FRONT MEMBRANE MEMBRANE BEZEL BASE
RUBBER CONTACT SUPP BUTTON RAIN PROTECT FRONT RUBBER 2 BRKT (STEEL)
BUTTON
SW3 (1,2)
J1
cc
J5
cc
LED2
NO 1 2 3
DEFAULT DESCRIPTION SETTING Connection Power connector(5V) Firmware downloading connector OFF NV-RAM is clear when No.1 switch is turned ON Fuse is open when No.2 switch is turned ON and at the same OFF time J1 is short Used for downloading the Firmware or turning off the fuse Open for security reason. Connection USB communication connector
REMARK
4 5
J1 J5
Specification
INLET FILTER(250Vac 6A) 100~127Vac 10% / 5.5A 200~240Vac 10% / 2.8A 47~63Hz(NORMAL:50/60Hz) 10% 70% MIN(at MAX LOAD) 16.7ms MIN
2) Output Specification
Item CHANNEL VOLTAGE CURRENT METHOD O.V.P +3.3 3.14 ~ 3.47 0~60 6.0 SWITCHING 3.76 3 76 ~ 4.3 +5.0 4.75 ~ 5.25 2.0 ~ 13.0 SWITCHING 5.74 5 74 ~ 7.0 -5.0 -4.75 ~ -5.25 0~02 0.2 SW & REG Specification +12.0 11.4 ~ 12.6 0.2 ~ 5.5 (Peak6.5A) SWITCHING 13.4 ~ 15.6 -12.0 -11.4 ~ -12.6 0~02 0.2 SW & REG +24.0 22.8 ~ 25.2 0 ~ 4.0 (Peak11A) SWITCHING 26.5 ~ 34.0 Unit Vdc Vdc A MODE Vdc
MBD
LABEL CN1 PIN NO. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 CONFIG S.G S.G S.G SG S.G S.G S.G +5V +5V +24V -5V P-ON-N +5VSBV S.G S.G SG S.G POWER GOOD -12V +5V +5V +12V 12V COLOR BLACK BLACK BLACK BLACK BLACK BLACK RED RED WHITE GREEN PURPLE BLACK BLACK BLACK GRAY BLUE RED RED YELLOW REMARK MOLEX (5569-20P) (5569 20P)
SHU
LABEL CN3 PIN NO.
1
CONFIG
+5V
COLOR
RED
2 3 4 5 6 7 8
PNC
LABEL PIN NO. 1 2 3 4 5 6 CONFIG S.G SG S.G +12V +24V P ON-N +5V 5V COLOR BLACK BLACK YELLOW WHITE GREEN RED REMARK
MCU
LABEL PIN NO. 1 2 3 4 5 6 CONFIG S.G SG S.G +12V +24V P ON-N +5V 5V COLOR BLACK BLACK YELLOW WHITE GREEN RED REMARK
CN6
MOLEX (5569-06P)
CN10
MOLEX (5569-06P)
Miscellaneous
LABEL PIN NO. 1 2 3 4 CONFIG +24V 24V +24V S.G S.G COLOR WHITE WHITE BLACK BLACK MOLEX (5569-04P) REMARK
Battery
LABEL PIN NO. 1 2 CN-BAT 3 4 CONFIG (+) BECH-N (-) N.C CONFIG +24V +24V S.G S.G COLOR WHITE BLACK BLACK COLOR WHITE WHITE BLACK BLACK AMP (1-480703-0) REMARK
PWR I/F
NO 1 2 3 4 5 6
MOLEX (5569-04P)
OPL
LABEL PIN NO. NO 1 2 3 4 REMARK
PIN NAME. P OFF-P OFF P S.G P ON-N S.G BATT OFF-N OFF N S.G AC STOPN S.G BATT LOW-N S.G P OFF-N OFF N N.C
ACTIVE (INACTIVE) +5V(0V) 0V(OPEN) 0V( 5V) 0V(+5V) 0V(+5V) 0V(+5V) 0V(OPEN) -
DESCRIPTION Application software turn P/S off Stand-by switch used to turn P/S on When #7 signal go active CE module Make this signal active then P/S turned off When a stoppage of A.C power occur (While U.P.S run) this signal activated Active of this signal means battery should replaced, display of error code required Stand-by it h St d b switch go t off position to ff iti
CN11
7 8
SPL
LABEL PIN NO. 1 2 CN11 3 4 CONFIG +24V +24V S.G S.G COLOR WHITE WHITE BLACK BLACK MOLEX (5569-04P) REMARK
9 10 11 12
2) Check the status of FETs and Zener Diodes (Tools : Multimeter) - Parts : Q1 Q4(FETs) Q1,Q4(FETs) ZD1, ZD5 (Zener Diodes)
- The method of check Q1,Q4 (FET) : If normal status, Source-Drain Voltage is measured between 0.4V and 0.6V ZD1, ZD1 ZD5 (Zener Diode) : If normal status Voltage is measured between 0 5V and 0 7V status, 0.5V 0.7V
(-) indicator
(+) indicator
FET
Diode
(2) Ch Changing password (Al i d (Always perform this operation with the d f hi i i h h door open) )
Step 1. Enter zero six times Step 2. Enter the current password one time and new six digit combination two times
Step1. Perform MANAGER MODE using Programmer Setting PIN Step2. Enter the manager password and hold down last digit of combination for about 2 seconds Step3. After hearing double beeps, press 3
3045 Programmer
Contents
Session 5 : Cash Dispenser
1) Basic Specifications 2) Actuator Diagram 3) Sensor Diagram 4) Double Bill Detection Mechanism 5) Basic Structure of Cassette 6) Pi k up Mechanism Pick M h i 7) Cassette ID Setting 8) Adjustment for bills with different size 9) Loading of Cash in Cassette 10)Oiling Standard 11)Cleaning Standard 12)Dip Switch Specification 13)Diagnostics
Technical Support Center
5. Cash Dispenser
1) Basic Specifications
Stack present type Front Access Maintenance
Four cash cassettes, four denominations
p y , Capacity of 12,000 new notes (3,000 notes X four cash cassettes) Reject bin with capacity of 250 notes Reject way : note by note reject Cash low & cash empty detection Double note detection module Automatically detecting the cassette ID Supporting U.S and international currency types USB communication Good flexibility (up to two, three cash cassettes, easy change of rear access type) Weight : 42 kg (including four cash cassettes)
5. Cash Dispenser
2) Actuator Diagram
Three Motors ( Main Feeding Motor, Upper transport y , ) delivery Motor, Cam Motor)
DELIVERY MOTOR MAIN MOTOR CAM MOTOR GATE SOLENOID SHUTTER SOLENOID
SOL2
MAIN MODULE
FEED MODULE1
FEED CLUTCH #1
FEED MODULE2
FEED CLUTCH #2
FEED MODULE3
FEED CLUTCH #3
FEED MODULE4
FEED CLUTCH #4
5. Cash Dispenser
Principle of Electromagnetic parts : Flemings Rule
Fleming's left hand rule (for electric motors, micro clutch, solenoid) shows the direction of the thrust on a conductor carrying a current in a magnetic field. The left hand is held with the thumb first finger and second finger mutually at right angles The thumb, angles. The First finger represents the direction of the Field. The Second finger represents the direction of the Current (in the classical direction, from positive to negative). The Motion. The Thumb represents the direction of the Thrust or resultant Motion
5. Cash Dispenser
3) Sensor Diagram
No N 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 18 19 Symbol S b l CS 17,27,37,47 CS 12,22,32,42 CS16,26,36,46 CS 18,28,38,48 CS 11,21,31,41 CS 19,29,39,49 CS 5 CS 4 CS 3 CS 8 CS 13 CS1 CS 2 CS 6 7 6, CS 9 CS 10,14 S1, S2 CS 15 Name and Function N d i Cassette Docking Sensor Cassette ID Sensor Cash Low Sensor Cash Empty Sensor Cassette Outlet Jam Sensor Clutch Encoder Sensor Double Detection Sensor D bl D t ti S Gate Operating Decision Sensor Gate Sensor Main Motor Encoder Sensor Bill Counting Sensor Reject Box Jam Detection Sensor Reject Box Docking Sensor Cam(Stacker) Position Sensor C (St k ) P iti S Retract Box Full Sensor Stacker and Upper Transport Jam Sensor Shutter Open/Close Sensor Cash Take-out Sensor
CS6 CS7
Note) A = Sensor located far from control board. B = Sensor located close to control board
5. Cash Dispenser
Sensor types used for the Cash Dispenser
Photo Transmitted Sensor Separation t S ti type C Coupling t li type
Micro Switch
Magnetic Sensor Normally, photo sensors consist of two parts - Sending a signal : LED (Light Emitting Diode) - Receiving a signal : Transistor
5. Cash Dispenser
Sensor Judgment Criteria
JUDGMENT CRITERIA LABELING HIGH CS1 CS4, CS10(A,B), CS13, CS14 CS2 CS17/27/37/47 CS3,CS15 CS5 (A,B) CS6, CS7 CS8 CS9, CS11(A,B) CS18/28/38/48 CS19/29/39/49 CS16/26/36/46 / / / CS12/22/32/42 (A,B,C,D) LOW DEFAULT 12V 12V SPECIFICATION Blocking : Low, Unblocking : High Permeating type Blocking : Low, Unblocking : High SENSOR TYPE
Normal : Low, Abnormal: High Blocking : High Unblocking : Low Blocking : High, Unblocking : Low Blocking : High, Unblocking : Low Blocking High, Unblocking Low Bl ki : Hi h U bl ki : L Blocking : Low, Unblocking : High
Micro Switch Coupling type KLG-248 KLG-248 KLG-248 KLG 248 Permeating type
12V -
Blocking Low, U bl ki Bl ki : L Unblocking : Hi h High Cash Enough : High, Cash Low : Low On Low, Off : Hi h O :L High
0V
5. Cash Dispenser
4) Double Bill Detection Mechanism
5. Cash Dispenser
5) Basic Structure of Cassette
Note guide up guide:up
5. Cash Dispenser
6) Pick Up Mechanism
Pick-up Roller
Feed Roller Gate Roller P-Roller P Roller Pinch roller Overlap Lever
G-Roller
Note direction
F roller F-roller
Over-Lap 1st Pinch Roller 2nd Pinch Roller Technical Support Center
5. Cash Dispenser
7) Cash Cassette ID Setting
MAGNET : BASE P/N : 4250000003 MAGNET : NOTE ID P/N : 4500000017
[Warning!!!] When the magnet for note identification should be replaced or changed, you should assemble to check cassette configuration which Nautilus Hyosung p g y g provided y you with the information about it. Otherwise, ATM machine loaded this cassette may cause severe problems Technical Support Center
5. Cash Dispenser
Cassette ID Configuration
ID #1 (3) 1 2 3 4 Reserved R d
ID #2 (5)
Reserved d
ID #3 (6)
Reserved
ID #4 (9)
Reserved
ID #5 (10)
Reserved
5. Cash Dispenser
How to set the cassette ID magnet
Identify the magnet location of the Magnet Base Insert the magnet facing the UNPAINTED surface of ID magnet to ID sensor (outside) Insert the next magnet to have opposite pole configuration as shown in the following picture. As the same way, insert the spare magnet with opposite pole configuration with neighboring one.
South Pole
North Pole
5. Cash Dispenser
8) Cash Cassette Adjustment with different bill size
(1) Cassette Upper Guide
Spacer (Yellow)
Guide (Green)
M3 Flat S Fl Screw
No. of Spacer No GUIDE GUIDE GUIDE + SPACER 1EA GUIDE + SPACER 2EA GUIDE + SPACER 3EA Length of Screw 5mm 8mm 11mm 14mm
Bill length Greater than 78mm Equal or Less than 80mm Greater than 74mm Equal or Less than 77mm Greater than 71mm Equal or Less than 73mm Greater than 68mm Equal or Less than 70mm Equal or Less than 67mm
Bolt Spec. SCR M3*5 BLACK SCR M3*8 BLACK SCR M3*11 BLACK SCR M3*14 BLACK
Note
5. Cash Dispenser
(2) Cassette Side Guide
No 1 2 3 4 5 6 7 8 9
Bill Width Equal or Less than 122mm Greater than 123mm ~ Equal or Less than 127mm Greater than 128mm ~ Equal or Less than 132mm Greater than 133mm ~ Equal or Less than 137mm Greater than 138mm ~ Equal or Less than 142mm Greater than 143mm ~ Equal or Less than 147mm Greater than 148mm ~ Equal or Less than 152mm Greater than 153mm ~ Equal or Less than 157mm Greater than 157mm ~ Equal or Less than 162mm
Reference Position 122 127 132 137 142 147 152 157 162
Note
5. Cash Dispenser
(3) Stop Finger on Temporary Stacker
No. 1 2 3 4 5 6
Bill Height Equal or Less than 66mm Greater than 67mm ~ Equal or Less than 69mm Greater than 70mm~ Equal or Less than 72mm Greater than 73mm~ Equal or Less than 75mm Greater than 76mm~ Equal or Less than 78mm Greater than 79mm~ Equal or Less than 81mm
Reference Position 66 69 72 75 78 81
Note
[Warning!!!] When the bills with different sizes in cassette will be used in cash dispenser together make together, sure that you will set the position of Stop Finger as the largest bill height among them. Technical Support Center
5. Cash Dispenser
9) High Level Adjustment
(1) Overlap length of Pick-up module (Factory Adjustment)
<Gage calibration>
<Overlap Adjustment>
Overlap Gage
Thickness Gage
[Warning!!!]
P F G P-F-G Frame
Please keep in mind that this Sub Assembly is not disassembled into low level any more and you should not handle the overlap adjustment screw. That is only for factory adjustment. Technical Support Center
5. Cash Dispenser
(2) Double Bill Detection Module
[Checkpoint!!!] Please check if the value of 7 segment in control board properly indicate a specific range more than 5 times on test mode. Otherwise, re-adjust this Sub Assembly to comply with inside this range. - Criteria : 0.10 mm & 0.16 mm thickness bills
5. Cash Dispenser
(3) Gate Solenoid
Remove the protective cover Disconnect the solenoid cable Remove four M3 screws beneath Solenoid cover Remove the solenoid body from the plunger Replace the solenoid body with new one Put the gate solenoid adjustment jig(3mm) between the solenoid bracket and the plunger Push the solenoid body completely and put M3 screws back and fasten Check the gate lever with aligning gate lever detection sensor when the solenoid is released If the gate lever position is not correct, loosen the M3 screw and adjust gate lever detection sensor and fasten it
Adjustment jig
5. Cash Dispenser
(4) Shutter Solenoid
Loosen two screws and remove the solenoid cover Disconnect the solenoid cable Remove three M3 screws and separate the solenoid body and the l th plunger
Adjustment jig
Replace the solenoid body Adjust solenoid using shutter solenoid adjustment jig (9mm) - Put the jig between plunger and solenoid bracket - Push the solenoid body to the bracket and put screws back to fit the Solenoid body - When the solenoid is on, the shutter bottom should meet or be parallel to the rubber damper - Shutter should interfere the open detection sensor Connector the cable connector and cover it back Fasten two cover screws
Rubber damper Shutter Sensor
5. Cash Dispenser
10) Oiling Standard
Location Tension Pulley Gate bush Gear teeth surface Gate spring hook Gear support spring hook Gear teeth surface
Remark Lubricate the friction part btw shaft & pulley Lubricate the friction part btw bush & gate shaft Ensure that the hook of spring is fully greased -
AlvaniaGreaseEP1 AlvaniaGreaseEP1
Y1: Once a year. Warning: Be careful not to contaminate the belt with lubricant.
5. Cash Dispenser
- Detailed items (A)
[NOTE!]
Greasing: it is Crucial to clean and apply a very light amount on designated areas, especially gears. Oiling: its also imperative to clean components first and then apply a very light amount of oil between the shaft and pulleys. MAKE SURE ANY BELTS IN THE GCDU ARE NOT CONTAMINATED WITH ANY LUBRICANTS. THIS MAY CAUSE BELTS TO CRACK AND BE BROKEN.
Description Lubricants: Mobil (1) Oil or Shell Vitrea Oil 100 Grease EP1 Represented with Letter A B
5. Cash Dispenser
- Detailed items (B)
5. Cash Dispenser
- Detailed items (C)
5. Cash Dispenser
11) Cleaning Standard
No. No 1 Main Body Location CS1, CS4, CS10, CS13 Interval M3 Remark Remove completely foreign objects and dust using the soft brush or blower. Remove completely foreign objects and dust using the soft brush or blower. Remove the foreign objects and dusts i d t using bl blower. Remove the foreign objects and dusts using the soft brush
All sensors except CS1, CS4, CS10 and CS13 Belt and Idle Roller Pick-up Roller, Feed Roller Gate Roller, Pinch Roller
M6
3 4
M6 M3
Useful Tip
In case the miss-feeding p g problem happens frequently pp q y in cassette, it means that the rubber part of Picker-up roller is getting slightly hard or contaminated. At that time, replacing only this rubber part with new one or changing the assembly direction would work good.
Pick-up Roller
5. Cash Dispenser
12) Dip Switch Specifications
7 Segment
Dip Switch
(1) 7 Segment
SEG 1 Usage Value SEG 2 SEG 3 Firmware status 00 ~ FF Checking if firmware in cash dispenser is properly working SEG 4
Description
5. Cash Dispenser
(2) Dip Switch Configuration
No 1 2 3 4 Dip Switch Configuration 1 On Off On On 2 On On Off On 3 On On On Off 4 On On On On 5 On On On On 6 On On On On 7 On On On On 8 On On On On Description Application Program Mode Rom Pack Download mode Default set of Automatic dimming Execution of Automatic dimming Remark Default
No.3 & No4 (for Auto-dimming logic) should be turned on within 1 second after switching off
5. Cash Dispenser
13) Pin configuration of Control Board
Label CN1 CN2
CN3 DIP S/W SEG CN13 CN15 CN2 CN19 CN1 CN17 CN16 CN30 CN11
Description The signal of Main Motor and Solenoid 1st Main Sensor Assembly 2nd Main Sensor Assembly 1st & 2nd CASSETTE SENSOR 3rd & 4th CASSETTE SENSOR CLUTCH 1,2,3,4 reserved 1,2,3,4 CASSETTE ID Board MAIN POWER(+24V, GND) RS 232 Serial Communication (Not used) reserved d PLD download (Not Used) Firmware download by ROM Pack B/D reserved USB Communication Shutter Solenoid &Sensor JTAG (Not Used) DOCK (Not Used)
CN12 CN4
CN14
BAT1
CN6 CN5
5. Cash Dispenser
13) Pin configuration of Control Board
(1) CN1
NO. 1 2 3 CONFIG. +24VI 24VI MO_GND CM4A NO. 4 5 6 CONFIG. CM4B CM3A CM3B NO. 7 8 9 CONFIG. SOL1 SOL_VCC SOL2 NO. 10 CONFIG. SOL_VCC SOL VCC
(4) CN6
NO. 1 2 3 4 NO. 6 7 8 9 10 NO. 11 12 13 14 15 16 17 18 19 20 CONFIG. GND CS10A +12V SVCC GND CONFIG. CS6 GND +5V GND CS7 +5V +5V GND CS8 GND NO. 21 22 23 24 25 26 27 28 29 30 NO. 11 12 13 14 15 CONFIG. CS10B +12V SVCC1 GND CS14 CONFIG. SVCC +12V CS9 GND SVCC +12V CS1 GND CS5_B +5V NO. 31 32 33 34 35 36 37 38 39 40 NO. 16 17 18 19 20 CONFIG. CS5_A CS5_ECHO CS55_B GND CS55_A 2MVCC CS55_ECHO CONFIG. +12V VCC GND CS15 5 CONFIG. CLUTCH_VCC CLUTCH CLUTCH_VCC CST_CL_2P CLUTCH_VCC NO. 6 7 8 9 10 CONFIG. CST_CL_3P CLUTCH_VCC CST_CL_4P CLUTCH_VCC CST_CL_5P
( ) (2) CN2
NO. 1 2 3 4 5 CONFIG. SVCC GND CS13A +12V SVCC CONFIG NC +12V CS2 +5V CS3 GND SVCC GND CS4 +12V
(5) CN8
NO. 1 2 3 CONFIG. +5VD +12VD GND NO. 4 5 6 CONFIG. GND GND +24VD
(3) CN3
NO. 1 2 3 4 5 6 7 8 9 10
(6) CN9
NO. 1 2 CONFIG. +24VID +24VID 4 2 3 1 <Front view> NO. 3 4 CONFIG. GND GND
5. Cash Dispenser
13) Pin configuration of Control Board
(7) CN4
NO. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 CONFIG. SVCC/+5V GND CS101 GND SVCC GND CS11A +12V SVCC GND CS11B +12V SVCC1 GND CS18 NO. 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 CONFIG. GND CS17 GND +5V GND CS16 GND CS19 +5V +5V +5V CS12A CS12B CS12C CS12D NO. 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 CONFIG. SVCC GND CS21A +12V SVCC GND CS21B +12V SVCC1 GND CS28 GND CS27 GND +5V NO. 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 CONFIG. GND CS26 GND CS29 +5V +5V +5V CS22A CS22B CS22C CS22D SVCC/+5V GND CS102 GND
(8) CN17
NO. 1 2 3 CONFIG. ST_S1 +5V GND NO. 4 5 6 CONFIG. ST_S2 GND +5V NO. 7 8 9 CONFIG. GND GND SOL_VCC SOL VCC NO. 10 11 12 CONFIG. ST_SOL2 SOL_VCC ST_SOL1 ST SOL1
5. Cash Dispenser
13) Pin configuration of Control Board
(9) CN5
NO. NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 CONFIG. CONFIG SVCC/+5V GND CS103 GND SVCC GND CS31A +12V SVCC GND CS31B +12V SVCC1 GND CS38 NO. NO 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 CONFIG. CONFIG GND CS37 GND +5V GND CS36 GND CS39 +5V +5V +5V CS32A CS32B CS32C CS32D NO. NO 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 CONFIG. CONFIG SVCC GND CS41A +12V SVCC GND CS41B +12V SVCC1 GND CS48 GND CS47 GND +5V NO. NO 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 CONFIG. CONFIG GND CS46 GND CS49 +5V +5V +5V CS42A CS42B CS42C CS42D SVCC/+5V GND CS104 GND
5. Cash Dispenser
14) Depot Level Diagnostic
Refer to G-CDU Depot Level Diagnostic instruction!!
5. Cash Dispenser
15) Common occurred Issue & Troubleshooting
(1) Bill jams Where Bill jams occur frequently - Inside the Cash cassette areas nearby the Vertical Transportation Path Gate solenoid Reject box entry, cassette, Path, solenoid, entry Upper Transport Path. Make sure that the belt is not moved from its original position after clearing bills (Very import!!). (2) Cassette not fully inserted - CDU cassette not complete docked (3) Not sensing cassette and/or type - Not sensing reject box - Sensor pollution - Bad sensor
5. Cash Dispenser
15) Common occurred Issue & Troubleshooting
CODE Cause Error Cause and Handling
Failed to open/close the CDU Shutter (failed to retry ten times) Step1. Check if any other objects can block Shutter movement and remove them perfectly Step2. Manipulate Shutter manually if it is smoothly working or not Check if any springs are missing or any components are bent by external force Step3. Check if Shutter solenoid cable and ST-S1 sensor cable are firmly connected It would be better to disconnect them and try to re-connect Step4. Check if both ST-S1 and ST-S2 sensor are properly working by measuring sensor voltage with blocking/unblocking conditions (unblocking : less than1.0V, blocking : over 4.5V) Step5. Measure the coil resistance of solenoid by multi-meter and check if it will display the stable region (153 ) If it doesnt meet replace with new Solenoid doesn t meet, Solenoid. Step6. Measure the supplied voltage from CDU controller and check if it will display the stable region (241.2V) If it doesnt meet, check replace with new CDU controller board Step7. Check if the solenoid adjustment is good (working distance = 9.0mm) Step8. Replace Presenter Module Failed to operate Gate Sensor (CS3) before initialization or during transaction Step1. ~ Step3 : Perform do same procedures above Step4. Check if the grease is fully attached with spring hook Step5. Step5 Check if CS3 sensor is properly working by measuring sensor voltage with blocking/unblocking conditions (unblocking : less than2.0V, blocking : over 9.5V) If it doesnt meet, replace with new one Step6. Measure the coil resistance of solenoid by multi-meter and check if it will display the stable region (404 ) If it doesnt meet, replace with new Solenoid. Step7. Measure the supplied voltage from CDU controller and check if it will display the stable region p pp g p y g (241.2V) If it doesnt meet, check replace with new CDU controller board Step8. Check if the solenoid adjustment is good (working distance = 3.0mm)
Cause
5. Cash Dispenser
15) Common occurred Issue & Troubleshooting
CODE Cause 400BA 400BB Handling g Error Cause and Handling
CS1 sensor is blocking during initialization or transaction Step1. Check if reject box is full with bills and clear them Step2. Check if any other objects can block the sensor path and remove them perfectly Step3. Check if any dusts are accumulating on CS1 prism and clear them perfectly Step4. Check if CS1 sensor bracket is inappropriately assembled with being bent Step5. Execute Do Auto command in diagnostic program (TM) Step6. Replace CS1 sensor with new one
Cause
Bad bill picks or high rejected bills Step1. Check the condition of bills inside the cash cassette (see if sticky bills exist) and reject box (see if bad bills exist) In case of sticky bills, separate bills completely manually or using bill counting machine
Step2. Check whether denomination is correctly set by diagnostic program (TM) Step3. Check the roller status in cash cassette get dirty, especially Gate Roller. Conduct the Roller Cleaning (Gate Roller, Pick-up Roller, Feed Roller) inside the cash cassette Step4. Step4 Check if 7 segment value in CDU controller board will display the stable region (5 to 9 for US dollar) when a real US dollar is detected Double Detection Sensor. In case it doesnt meet, replace Double Detection Sensor Assembly Step5. Replace only the rubber of Pick-up Roller with new one Step6. Find out the cause of the reject, using the diagnostic program (TM) and inform NH the result Step7. Replace the entire cash cassette
5. Cash Dispenser
15) Common occurred Issue & Troubleshooting
CODE Cause Error Cause and Handling
1st / 2nd / 3rd / 4th Cash cassette jams during transaction Step1. Remove jammed notes from each cash cassette Step2. Check if the stacking notes in cash cassette are good and properly re-arrange after taking them out Step3. Check if Clutch Encoder Sensor(CS19/29/39/49) cable and Clutch cable are firmly connected It would be better to disconnect them and try to re-connect Step4. Check if Clutch Encoder Sensor (CS19/29/39/49) are properly working by measuring sensor voltage with blocking/unblocking conditions (unblocking : less than2.0V, blocking : over 9.5V) If it doesnt meet, replace with new one p y p y g Step5. Measure the coil resistance of clutch by multi-meter and check if it will display the stable region (1507.5 ) If it doesnt meet, replace with new clutch Step6. Measure the supplied voltage from CDU controller and check if it will display the stable region (241.2V) If it doesnt meet, check replace with new CDU controller board Step7. Check if the rubber of Pick-up Roller is fairly worn out and replace with new one
Contents
Session 6 : Receipt Printer
External Appearance Actuator Diagram Specification of Receipt Paper How to mount the Receipt Paper properly Cleaning/Checking Standard Oiling Standard Specifications of Dip Switch Pin C fi Pi Configuration of Control Board ti fC t lB d Common occurred issue & Troubleshooting
6. Receipt Printer
1) External Appearance
Item Printing Type Printing Speed Maximum Print Length No. of Print Lines Valid Printing Width Type of Printer Letter Type Paper Width Exterior Type of Paper Setting Type of Receipt Cutting Black mark No. of Transaction Communication Type Specifications THERMAL LINE Printing Type 100mm/s 36~40 letters/line (based on Alpha Num eric value Font 12x24) value, Max. 23lines/print (based on 1print=112mm ) Max. 72mm Image Print Type External Printing Thermal Paper 80 +0.0 -0.5mm Max. 210mm Semi-Auto loading Full/Partial Cut Supported Approximately 5100 450 transactions /Roll (210) USB 2.0
6. Receipt Printer
2) Actuator Diagram
SYM
MS1
Name
Paper End Sensor
Description
Detecting p p g paper availability on transport path Detecting paper setting on transport path Detecting paper jam Detecting cutter location Detecting if the lever is open or close Detecting paper low Detecting black mark Feeds the paper Drives the cutter Feeds the paper
Autoload Sensor Jam Sensor Cutter Sensor TPH Switch Paper low Sensor Black mark Sensor Feeding Motor Cutter Motor Feeding Motor
6. Receipt Printer
3) Specification of Receipt paper
Paper type: Thermal roll paper with EXTERNAL thermal side Print color: Black Paper width : 80 (from -0.5 to 0) mm, Paper thickness : 584 Black mark - Permeation ratio: Less than 10% - Reflection ratio : PCS(Print Contrast Signal) 0.9 or higher (Apparatus : Mark GBase PCM II 900nm).
80 (-0.5,0) 210
24.70.5
2 (Character Pitch))
33.80.5
22
40.3
18
70 (Max) 120. 5
80 (-0.5,0)
Useful tip In case of no apparatus to measure Reflection ratio of black mark with you, check to measure the voltage of Black Mark Sensor (2nd Pi cable of CN10 C Bl k M k S Pin bl f Connector on C t ll B t Controller Board) d) Normal conditions : It should be over 3.5V on Black Mark, below 1.0V on White background.
6. Receipt Printer
4) How to mount the receipt paper properly
Roll up the receipt paper backward the metal tension bar. And then Push the receipt paper inside the supporting guide
6. Receipt Printer
5) Cleaning/Checking Standard
No. 1 Location Sensor Item Checking Interval M6 Remark Using Diagnostic on ATM or depot level Diagnostic Program Remove completely foreign objects and dust using the ethanol, methanol or IPA Remove completely foreign objects and dust using the ethanol, methanol ethanol or IPA
M6
M6
6. Receipt Printer
6) Oiling Standard
No 1 2 3 4 Lubrication point Gear teeth surface Spring hook Spring hook Spring hook Shell Alvania grease EP #1 (brown) Lubricant Type Shin-Etsu Silicones G501 (white) Internal Y1 Y1 Y1 Y1 Remark 1 place 2 places 2 places 2 places
Y1: Once a year. Warning: Be careful not to contaminate the belt with lubricant.
2 3
2 3
6. Receipt Printer
7) Specification of Dip Switch and LED
(1) Dip Switch
No. 1 2 3 4 DIP S/W No No. SW 1 Off On Off On SW 2 Description Paper low sensor is available Paper low senor is unavailable Block mark is available. Block mark is unavailable.
(2) LED
No LED 1 LED 2 Power LED Status LED(Off-Line = OFF , On-Line=On, Error=Blink Description Remark
6. Receipt Printer
8) Pin Configuration of Control Board
No 1 2 Symbol CN1 CN2 CN3 CN4 CN5 CN6 CN7 CN8 CN9 CN10 CN11 CN12 CN13 Name USB Communication Feed Motor Power (5V, 24V) Paper End Sensor JAM Sensor Paper Low Sensor Serial Communication TPH Head TPH Motor Black Mark Sensor Head Open S H dO Sensor Cut Motor and Sensor Autoload Sensor DEBUG Serial I/F Not used Not used Remark
CN11
CN3 CN8
3 4 5 6 7
CN7
CN10 CN9
8 9
CN13 CN14
10 11
CN2 CN1
12 13
CN4
CN5
CN6
CN12
6. Receipt Printer
8) Pin Configuration of Control Board
Symbol No FUNCTION Symbol No FUNCTION
CN1
CN2
CN3
CN4
CN5 CN6
CN7
1 2 3 4 1 2 3 4 1 2 3 4 5 6 7 8 1 2 3 1 2 3 1 2 3 1 2 3 4 5 6 7 8
VBUS(+5V PC) D DD+ GND FEED MOTOR A FEED MOTOR B FEED MOTOR /A /B FEED MOTOR / VCC(+5V) VCC(+5V) GND GND GND NC +24V +24V PAPER END SENSOR VCC(+5V) GND JAM SENSOR VCC(+5V) GND PAPER LOW SENSOR VCC(+5V) GND NC HOST_RXD0 HOST_TXD0 HOST_RESET GND NC RTR DTR
CN8
CN9
CN10
CN11
CN12
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 2 3 4 1 2 3 4 5 1 2 3 4 1 2 3
TPH24V TPH24V TPHS GND /STROBE1 GND GND GND GND VCC(+5V) /STROBE2 /LATCH TPH CLOCK TPH DATA TPH24V TPH24V TPH MOTOR B TPH MOTOR A TPH MOTOR /B TPH MOTOR /A VCC(+5V) BLACK MARK SENSOR GND GND HEAD OPEN SENSOR CUTM+ CUTMGND CUT SENSOR (Switch) AUTOLOAD SENSOR VCC(+5V) GND
6. Receipt Printer
9) How to easily take apart
For repair of the assembly, it is easy to disassemble the printer into four Sub-assemblies as shown below,
6. Receipt Printer
10) Diagnostics
You can easily check the status of receipt printer and get the information by Diagnostics on rear operator panel Di ti t l . Supervisor Mode 7.Diagnostics Receipt Printer
Where has some debris or dusts thins on transport path? D Does a specific senor work properly? ifi k l ?
6. Receipt Printer
11) Common occurred issue & Troubleshooting
You can easily troubleshoot the problem by looking for the error code and checking the voltage or resistance of electro-magnetic parts with meter. CODE 20101 20801 Cause Handling Cause 20109 20809 Error Cause and Handling In case of detecting to be open lever of print head before/after printing receipt paper 1.Close the lever of print head completely 2.Check the print head sensor Black mark is not properly detected in receipt paper 1. Check the receipt roll with black mark is properly mounted (The position of black mark should be faced with bottom) 2. 2 Check if the Dip switch (No 2) in controller board is off 3. Check the contrast of Black mark by measuring voltage using multimeter Paper jam occurs in transport path before/after printing or cutting or discharging receipt paper Remove jammed paper between printer head and rollers
Handling
20103 20803
Cause Handling
Note : Please refer to operator or maintenance manual regarding all error code and detail handling way.
Contents
Session 7 : Journal Printer
External Appearance Actuator Diagram Specification of Receipt Paper How to mount the Receipt Paper properly Specifications of Dip Switch
7. Journal Printer
1) External Appearance
Serial Impact dot-matrix printing 9 pin serial Head wire configuration Bi-directional printing 4 LPS (Lines Per Second) printing speed Muti-character configuration support (7x9, 9x9, 24x24) 42 columns Alphanumeric Char 2,500 transactions/roll Semi automatic roll paper setting Printing available within 76.2mm of p p width g paper
7. Journal Printer
2) Consumables Specification
(1) Journal Paper
DOT journal paper : 52.3~ 64g 52 3~ 64g, Paper thickness: 0.06mm
760.5 760 5
18 1 8 8 1
7. Journal Printer
3) LED indicators and Panel Buttons
Label Paper Power Color Red Green Description On : End of paper roll is detected Off : Adequate paper remains (normal conditions) Blinking : Waiting for recovers to on-line status after paper feeding On : Power supply is stable Off : Power supply is not stable On : Off-line (except during Self test) Off : Normal status Blinking : Error status Feeds paper forward Feeds paper backward
LED
Panel Buttons
7. Journal Printer
4) Dip Switch Specifications
Switch No. 1 2 3 4 5 6 7 8 OFF 4800 bps OFF ON Selects number of characters per line (CPL) 7 x 9 font / 9 x 9 font Korean and Chinese printing font Functions Data reception error CR character Handshaking Word length Parity check Parity selection OFF 9600 bps OFF ON 19200 bps ON ON Ignored CR + LF XON/XOFF 7 bit Yes Even ON 38400 bps OFF Prints "?" CR only DTR/DSR 8 bit No Odd
46 CPL / 38 CPL
42 CPL / 35 CPL
10
Four pass
Three pass
Default Specification : No 1,8,10 On, No 2,3,4,5,6,7,9 Off Precaution) DIP S/W settings are valid only when the p ) / g y power is turned on. If the DIP switch setting g are later changed, the new settings will be invalid Technical Support Center
7. Journal Printer
5) Error Processing & Self Test
(1) Error type
No 1 Type Automatically recovered Errors that may be recovered via command Error that cannot be recovered Error Print head temperature error Home position detection error Print head temperature detection circuit error Description Print head temperature is extremely high Home position cannot be detected due to a paper jam or other problem Abnormality in the mechanism or circuit connection or head temperature
(2) Self Test Major function : Printer mechanism, Printing quality, firmware ROM versions, Dip switch setting Stating the Self Test : Hold down the Back Feed button or Feed button and turn on power
Type Feed button Firmware ROM version Dip switch Setting Vertical line alignment test Back Feed button
Information
font printing
7. Journal Printer
6) Error Handling
1) The error LED blinks and print-out fails. First, turn the printer off and check paper jam. If the paper is not jammed and the printer kept printing, the printer header may be over heated. If it is, the printer will resume printing when head temperature drops. (Normally, within 4 5 minutes later.) If an error is not caused by paper jam or overheat, turn off the printer and turn on again after 10 seconds. If the printer still fails, plug out the power cord and contact with the service center. 2) Error LED is off but fails to print out See if the printer runs properly by running the self test . If the self test fails, replace with new JPR. Otherwise, check the following items. Check connection of both ends of the interface cable connected to other device. See if the cable matches the printer and device specifications. Data transmission settings between the printer and the device may differ. Therefore, see if dip switch setting for data transmission is properly set. You can check the interface setting of the printer through a self test. If the printer still fails, replace with new JPR. 3) Printing sound is heard but nothing is printed out. See if the ribbon cassette is properly installed. If ribbon cassette is used up, replace it with new one. 4) Printed material looks blurred Ribbon can be used up. Replace with the new one. 5) Dots are missing in the printed material. The printer head may be damaged. Contact with the sales office or the service center
Contents
Session 8 : Card Reader
External Appearance Principle of Magnetic Recording Common occurred issue & Troubleshooting
8. Card Reader
1) External Appearance
Magnetic Card Unit Motorized Card Reader (ISO Track 1 & 2 & 3) Supporting magnetic card and IC card EMV level 1 2 compliance 1,2 MTBF : 1 million passes Supporting card return function during power failure
8. Card Reader
2) Principle of Magnetic Recording
Magnetic Head Pattern of Magnetic Stripe
Faradays Law ; V = -n (d /dt ) ( n : the number of coil in magnetic head, : magnetic flux, t : time) Technical Support Center
8. Card Reader
3) Common occurred Issue & Troubleshooting
30011 error : The shutter of card reader isnt close because the pan spring of this sensor cant recover Troubleshooting Procedure (1) (2) (3) ( ) (4) Insert the shaft of 2mm diameter into the bezel hole A through plate hole P. Loosen two Screw B a little bit. Set micro switch (SW2) ON ( ( ) (OFF ON) and fix it with Screw B ) Checkpoint: After setting SW2 OFF (ON OFF) by moving the solenoid plunger, the shutter shall fully close the card entry gate of the bezel In addition, after returning the solenoid plunger, SW2 shall be set ON.
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THANK YOU !!