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Customer Satisfaction

This document is a project report submitted by D. Durga Prasada Rao to JNTUK Kakinada to fulfill requirements for a Master of Business Administration degree. The project studied customer satisfaction at Jayabheri Automotives Pvt. Ltd. in Visakhapatnam, India under the guidance of Mr. G.V.V.S.S. Srikanth. The report was completed at Kakinada Institute of Engineering & Technology between 2010-2012.

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Aravind Chunduri
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61 views2 pages

Customer Satisfaction

This document is a project report submitted by D. Durga Prasada Rao to JNTUK Kakinada to fulfill requirements for a Master of Business Administration degree. The project studied customer satisfaction at Jayabheri Automotives Pvt. Ltd. in Visakhapatnam, India under the guidance of Mr. G.V.V.S.S. Srikanth. The report was completed at Kakinada Institute of Engineering & Technology between 2010-2012.

Uploaded by

Aravind Chunduri
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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CUSTOMER SATISFACTION

(With reference to JAYABHERI AUTOMOTIVES PVT.LTD, VISAKHAPATNAM)


A Project Report Submitted to JNTUK, Kakinada In partial fulfillment for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

D.DURGA PRASADA RAO


(Reg. No: 10B21E0018)

By

Under the Guidance of Mr. G.V.V.S.S. SRIKANTH,MBA.(M.B.L) Assistant Professor

KAKINADA INSTITUTE 0F ENGINEERING & TECHNOLOGY


(Affiliated to JNTUK:: KAKINADA, Approved by AICTE, & GOVT OF AP ) YANAM ROAD, KORANGI, KAKINADA, E.G DIST, A.P. 2010-2012

KAKINADA INSTITUTE OF ENGINEERING & TECHNOLOGY


(Approved by AICTE, GOVT.OF.A.P. & Affiliated to JNTU, Kakinada) Yanam Road, Korangi-533 461 E.G.Dist (A.P.) Phone No: 0884-2304050, 2303400 Fax No: 0884-2303869, Web site: www.kietgroup.com

CERTIFICATE
This is to certify that the project entitled A STUDY ON CUSTOMER SATISFACTION with reference to
JAYABHERI AUTOMOTIVE

PVT.LTD.,VISAKHAPATNAM.submitted to JNTUK, Kakinada in partial fulfillment of the

requirement for the award of the Degree of MASTER OF BUSINESS ADMINISTRATION carried out by D.DURGA PRASADA RAO, Reg. No. 10B21E0018 is a bonafied work done under my guidance.

Head of the Department

Project Guide

I. MOHANA KRISHNA
M.Sc, MBA, (M.Tech)

Mr. G.V.V.S.S. SRIKANTH


MBA. (MBL)

Assistant Professor & HOD

Associate Professor

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