Terms of Sale | Post and Courier

Last Updated on August 1, 2023 

Welcome to postandcourier.com, the website for The Post and Courier newspaper, Aiken Standard newspaper and affiliated products (collectively, the "Site").  The site is owned by The Post and Courier, Inc. (“P&C” or “us”). This Terms of Sale (“Terms of Sale”) governs purchases and other interactions (even without a purchase) you may have with products and services, including digital and print products, subscriptions, and one-time purchases, offered by P&C.  (with a principal office located at 148 Williman St., Charleston, SC 29403) and certain of its subsidiaries (collectively, "P&C" or "we" or "us").  

In these terms, unless the context otherwise requires, all further references to “you” and “your” means you as an individual user. Group and business subscriptions (including subscription period and terms of cancellation) differ and are governed by different terms set forth in the applicable purchase order or other contract. 

Subscriptions are open to individuals who are at least the minimum legal age to enter into a contract in their country of residence. Subscriptions are personal and, to the extent permissible under applicable law, cannot be resold or transferred. 

By using P&C products or services, including P&C.com, you are agreeing to our Terms of Use. Please see our Privacy Policy to understand how we handle your personal information. 

1. GENERAL TERMS OF SALE 

1.1. Digital Products 

The Post and Courier Digital Products include the website (www.postandcourier.com), mobile apps, OTT app and digital newsletters. The term "digital product" refers to digital products available from P&C, including both P&C digital subscriptions and one-time purchases. 

You are not required to purchase anything for certain limited use of P&C.com or the P&C apps. However, if you do not purchase a subscription or product, your access to P&C content and services will be limited. 

You can review some of the various P&C digital subscriptions here. We also offer other products and services, such as paid newsletters and single articles.  

We reserve the right to modify the content, type, and availability of any digital product at any time. If you do not agree to the modifications, you may cancel your subscription through the methods explained in Section 2.1 below. 

Your digital access to P&C digital products will be accessible immediately after subscribing/checkout. 

Only one person may use the email address and password associated with a digital product account. 

For details about your purchases, including payment methods and subscription periods, access the “My Account” section of postandcourier.com. 

1.2. Print Products 

The term “print product” refers to paid print products described below in Section 1.2 

You can review the print subscription options here. At the start of your subscription, please allow two business (2) days for the delivery of your print newspaper to start after purchasing a subscription. If you are having trouble accessing the digital products, you may need to connect your Home Delivery subscription to a P&C account by contacting Subscriber Services at [email protected] or (843) 853-POST (7678). 

The delivery of our print products is subject to the availability and capacity of our delivery partners. There may be variability or delays in the dates and times of delivery of our print products. During emergency weather conditions or major mechanical failure, the P&C product may be delivered through the E-Paper, a digital replica of the newspaper. In the event this occurs, we will notify print subscribers via e-mail and push notification on the mobile app. In addition, in certain locations and for certain print products, we may depend on the United States Postal Service to provide delivery by mail for some or all of our print product delivery, which may result in additional variability in dates and times of delivery or, in some cases, delays. Depending on circumstances and the availability of delivery partners, we may need to switch your delivery to delivery by mail, in which case we will notify you. 

1.3. Processing and Payment 

We will process your purchase as promptly as possible. There may be a delay in the activation of your product while payment details are verified. 

For print subscribers, we accept major credit cards, debit cards, electronic bank transfers and checks. For digital subscribers, we accept major credit cards, debit cards, PayPal, ApplePay and other payment methods like certain digital wallet services made available during the purchase process. We reserve the right to reject any order or purchase at any time. By providing payment information to us, you agree that the payment information is valid. 

If your initial payment authorization is later revoked, your subscription, product or access will be terminated. You may contact [email protected] or (843) 853-POST (7678) if you believe your access was terminated in error.  

Unless expressly specified otherwise in these Terms of Sale, all charges are nonrefundable. 

To view or change your payment method, access the “My Account” section of postandcourier.com. 
 
All fees are payable in accordance with the payment terms in effect when the fees become payable. 

We may receive updated credit card information (new credit card number or updated expiration date) from your credit card issuer. We may use these new details to help prevent any interruption to the services. If you would like to use a different payment method or if there is a change in payment method, please access the “My Account” to update your billing information. The disbursement of the updated credit card information is provided to us at the election of your credit card issuer. We are not responsible for the distribution of your updated credit card information. Your credit card issuer may give you the right to opt out of the updated service. It is your responsibility to contact your credit card issuer regarding your right to opt out of the updated service. 

1.4. Pricing 

When you purchase a product, the price will be made clear during the order process. You agree to pay the price stated at the time of your order, as well as any applicable fees and taxes. You also agree to the billing frequency stated at the time of your order. 

Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively. 

We may not be able to notify you in advance of changes in applicable fees and taxes. 

If a stated price or other material information is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product or service at that price and reserve the right to cancel, terminate or not process orders (including accepted orders). We will notify you of the error and either provide you with a refund or give you the opportunity to cancel your order and obtain a refund if payment has already been made. 

Your print subscription includes delivery of up to 6 premium editions each year. Your subscription account will be charged at a minimum of $1.50 for each such edition, in a Billing Period when one or more premium edition is published. Refer to page A3 of the print P&C for details on premium edition dates and charges. Each such additional fee will be deducted from your available P&C account balance. If you select the “EZ Pay” option, your subscription will therefore auto renew at the end of the shortened Billing Period for the amount of time you selected in your initial subscription order or any subsequent subscription renewal. 

Your subscription may not include access to all areas of the digital product, and you may have to pay additional fees for full access. Where applicable, these additional charges will be clearly stated. 

When you use your digital product, you may incur other additional charges from third party service providers, such as telecommunications fees or data fees. You are responsible for paying any additional charges. 

If you believe someone else has used your account or you are being charged for a product you do not have, contact Subscriber Services at [email protected] or (843) 853-POST (7678). 

1.5. Billing and Subscriptions 

1.5.1. Billing of Subscriptions 

If you purchase a recurring subscription, you are subscribing to an automatically renewing subscription requiring recurring payments at the stated frequency (e.g., monthly or annually) until you cancel in the manner set forth in Section 2.1. You authorize us to charge your first subscription fee and any applicable fees or taxes on or after the date you purchase your subscription. Your subscription will automatically continue at the selected interval, and you will continue to be charged at the stated price (including any applicable fees and taxes), unless prior to the end of the current subscription period: (a) you terminate your account; (b) you cancel your subscription in accordance with Section 2.1 below; (c) we decline to renew your subscription; or (d) these Terms of Sale are otherwise properly terminated as expressly permitted herein. Further details regarding cancellation are included in Section 2 below. As noted below, we may change subscription terms or subscription fees at any time on a go forward basis in our sole discretion. 

After you have set up an account, you can access information about your subscription period by accessing the “My Account” or contacting Subscriber Services at [email protected] or (843) 853-POST (7678). 

1.5.2. Billing of One-Time Purchases 

When you make a one-time purchase through P&C (e.g., a paid newsletter or standalone product such as an individual article), we will charge or debit your payment method at the time of purchase. 

1.5.3. Changes to Subscriptions, Products, and Services 

We may change subscription terms or subscription fees at any time on a go forward basis in our sole discretion. If the pricing for your subscription increases, we will notify you and provide you an opportunity to cancel or change your subscription before applying those changes to your account or charging you in connection with an automatic renewal. We may choose in our sole discretion to add, modify, or remove benefits and features from a subscription, product, or service on a temporary or permanent basis. If you do not wish to continue subscribing with the new modifications, you may cancel your subscription. Your failure to cancel or your continued use of the product or service after the changes become effective will constitute your acceptance of the changes. If you accept the new subscription, its terms and conditions will apply for that renewal and all renewals going forward. 

1.6. Unpaid Charges 

If any fee is not paid in a timely manner, or your transaction cannot be processed, we reserve the right to suspend, disable, cancel, or terminate your access to the product or services or cancel your subscription. 

If your credit card expires or your payment method is otherwise invalid, we do not automatically terminate your account and you will remain responsible for all charges and uncollected amounts incurred until you cancel pursuant to Section 2.1 or we, in our sole discretion, decide to terminate your account. 

In addition, we reserve the right to collect from you all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys' fees, collection agency fees and any other associated costs. 

1.7. Promotions 

We may offer promotions. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined. Promotions are nonrefundable. 

We may offer promotional trial subscriptions to allow access to the products or services on a trial basis or at a promotional rate. 

If your subscription includes a free trial, you will not be charged the applicable fee during your free trial. To obtain the free trial, you are required to provide your payment details when you sign up to ensure uninterrupted access and continued use after the expiration of the free trial. Upon completion of your free trial, your subscription will automatically convert into a paid subscription and your payment method will be charged the applicable fee unless you have canceled your subscription in accordance with Section 2.1. You may cancel your subscription during your free trial to avoid being charged as described above and below; such cancellation will be effective immediately. 

If your subscription includes a promotional rate, you will be charged the promotional rate for the relevant number of subscription periods and upon completion of that period, your subscription will continue to automatically renew at the full rate. To avoid being charged the full rate, you must cancel in accordance with Section 2.1 before the promotional period ends.     

You may only be permitted to use one free trial or promotional rate offer. If your subscription is ever canceled or terminated for any reason and you purchase an additional subscription, you may not be eligible for a free trial or another promotional rate offer. 

Please note that we do not provide price protection or refunds in the event of a price drop or promotional offering. Promotion offers are nonrefundable. 

1.8 Eligibility 

Product offers are valid for addresses that are inactive for the past ninety (90) days. Offers cannot be combined with any other P&C sales offers. 

1.9. Third Parties 

If you have purchased your product through a third party, these Terms of Sale may not apply to you. In that event, your contract for such products will be with the third party and not with us. We are not liable to you for any claims related to purchases made through third parties. Please contact the third party directly. 

It is your responsibility to keep your primary email address up to date. You can change your primary email address by logging in to your account on our website and accessing your profile.  

You agree that Electronic Communications sent to a primary email address that is incorrect, out of date, blocked by your service provider, or cannot be received due to your failure to maintain the system requirements, will be deemed to have been provided to you. If an Electronic Communication is returned to us because an email address becomes invalid, we may deem your subscription to be inactive, and you will not receive or have access to your subscription until we receive a valid, working primary email address from you. 

1.11. Severability 

If any section of these Terms of Sale is deemed invalid, void, or for any reason unenforceable, that section will be deemed severable and will not affect the validity and enforceability of any remaining sections. 

1.12 Entire Agreement 

The Terms of Sale, the Terms of Service, and any other special terms constitute the sole and entire agreement between you and P&C and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral. 

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2. CANCELLATION AND REFUND POLICY 

2.1. Cancellation and Refunds of Subscriptions 

EXCEPT AS OTHERWISE STATED IN THESE TERMS OF SALE OR AS REQUIRED BY APPLICABLE LAW, YOUR DIGITAL SUBSCRIPTION FEE IS NONREFUNDABLE. If you cancel your digital subscription, you are not entitled to receive any refund or credits for the time remaining in your subscription period. Except as otherwise stated in these Terms of Sale or as required by applicable law, you will continue to have the same access and benefits of your subscription for the remainder of the current subscription period. You may initiate your cancellation at any time, but the cancellation will become effective at the end of your term.  
 
In order to avoid future charges, you must cancel your subscription prior to the end of your current subscription period (which you can find by accessing the “My Account”). If you cancel prior to the deadline, you will not be charged or you will be eligible to receive a refund for additional charges. For subscriptions that are canceled within a free trial period, your cancellation will become effective immediately; for all other subscriptions your cancellation will become effective at the end of your current subscription period, and you will continue to have access to your subscription for the remainder of the subscription period. 

When you cancel your print subscription, you will only be charged for the number of copies that have been delivered per your Home Delivery subscription. 

If you cancel your monthly combined print and digital subscription, you will only be charged for the number of copies of the Home Delivery you have received and your digital access to P&C digital products will end upon cancellation.  

If you cancel your non-monthly combined print and digital subscription—which may have required a commitment for a certain period of time (e.g., quarter, semester, or year) and payment in advance—we will refund you the pro-rata prepaid amount of unserved copies of the print subscription, and your cancellation of the digital products will become effective immediately. 

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.     

Certain products sold as part of a promotion, subject to an annual commitment, or as an add-on to your Home Delivery subscription may have different cancellation or refund policies that will be made clear at the time of purchase or otherwise before they become effective. 

2.3. Vacation Stop 

All subscribers of the print product receive digital access to postandcourier.com, the E-Paper and all tablet and mobile applications. While away on vacation, subscribers may stop service of their print subscription, but the digital service will remain available. Therefore, the daily print charge will continue for digital service. Subscribers can elect to have all newspapers delivered in a “vacation package” upon their return. To use this service, subscribers access the “My Account” section of postandcourier.com. 

2.4. Grace Period 

Deliveries of the print product will continue for a 28-day period (“Grace Period”) past the expiration date of your print subscription unless you cancel. You will be billed for all deliveries of the print product during the Grace Period.  
 
2.5. Suspensions or Cancellations by Us 

Without limiting any other remedies, we reserve the right to suspend or terminate your subscription or product or portion thereof for any reason, with or without notice and without further obligation. If we cancel your subscription, we may give you a pro-rated refund based on the amount of time remaining that you cannot use. However, we will not be obligated to grant you a refund if we terminate your subscription because we determine, in our sole discretion, that your actions or your use of the products or services violate these Terms of Sale or our Terms of Service, any applicable law, or has harmed the service, product, or another user. If any or all our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. 

2.6. Changing Your Print Subscription 

When you change your print subscription, you may receive a pro-rated credit for fees paid in advance for your prior subscription that will be used toward your new subscription, at our sole discretion. 

2.7. Pro-Rated Credits 

If you cancel your print subscription prior to using all the pro-rated credit, then you may no longer have access to any unused portion of that credit. 

2.8. Cancellation and Refunds of One-Time Purchases 

Unless specified otherwise in these Terms of Sale, one-time purchases cannot be canceled or refunded.  

If we issue a discretionary refund or credit, we are under no obligation to issue the same or similar refund in the future. 

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3. CHANGES TO THESE TERMS OF SALE 

We may, from time to time, change these Terms of Sale. When such changes are made, we will make a copy of the new Terms of Sale available to you on our website. If you do not cancel the services after the changes become effective, you agree to the changed terms.